Selin Aygen Zetter

• Doctor of Business Administration
• Akdeniz University

This study aims to examine how different generations perceived and responded to news and disinformation about the February 6, 2023 Earthquake in Türkiye, focusing on their trust in news sources and methods of verifying authenticity. In this study, the data were collected from semi-structured interviews held with 30 participants using qualitative me...

In the contemporary era, the escalating consumption phenomenon has prompted concerns about resource depletion and sustainability. As consumers attain a certain level of satisfaction within the capitalist system, their awareness of sustainability grows, leading to a shift towards conscious consumption. This transition accentuates the importance of e...

Climate awareness caused by the threat of global warming is the number one agenda item for developed and developing economies. Plans developed in this context, environmentally friendly trends in economic activities, and countries’ efforts to adapt to sustainable development have enabled new road maps. The most important of these efforts is the Pari...

In this study, it is aimed to systematically examine the theses on the call center. On the subject the thesis archive of the Council of Higher Education was searched using the keyword "Call Center". As a result of the search, 224 studies were reached, however, a total of 206 studies that met the inclusion criteria were reviewed. It was determined t...

People with physical symptoms as well as psychiatric illnesses are not satisfied with medical care and services, they force health workers and cause employees to feel stressed and feel negative feelings (Gerrard ve Riddell, 1988: 531). The communication skills of medical secretaries who first meet patients that apply for services to the hospital an...