Sébastien FernandezEHL Hospitality Business School · Department of People and Organizations Management
Sébastien Fernandez
PhD
Associate professor, Ecole hôtelière de Lausanne
About
32
Publications
44,082
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Introduction
I would define my areas of research interests and expertise as the measurement and assessment of individual differences and the impact of individual differences in business contexts
Additional affiliations
September 2019 - present
August 2011 - present
July 2006 - August 2011
Publications
Publications (32)
Tipping behavior is a vital way for waiting staff to enhance their wages, and for managers to monitor guest satisfaction. Despite its importance, there is not yet an established consensus on reasons why people tip. Our lack of understanding about tipping behavior is exacerbated by a strong reliance on studies conducted in countries that have a syst...
LinkedIn is considered the most effective social network website for job seekers and recruiters. Although LinkedIn profiles are regularly accessed to evaluate candidates, we know very little about the type of information conveyed. The aim of this study is to determine if LinkedIn profiles convey accurate information about individuals’ personality t...
Tipping is a social norm in many countries and has important functions as a source of income, with significant social welfare effects. Tipping can also represent a form of lost tax revenue, as service workers and restaurants may not declare all cash tips. These interrelationships remain generally insufficiently understood. This paper presents the r...
Previous studies have shown that restaurant employees who use tip-enhancing behaviors such as smiling, introducing oneself by one’s name or writing “thank you” on the bill receive more tips. The aim of this study is to evaluate the impact of a training intervention about tip-enhancing behaviors on the amount of tips received by restaurant employees...
Amotivation can be considered one of the more important problems hospitality training faces. This research article aims to test whether the use of commitment can reduce amotivation and increase performance in the context of training programs. We used action identification to improve the effectiveness of commitment. A total of 92 students participat...
Many studies have shown that structured interviews have better predictive validity than unstructured interviews. The aim of this study was, then, to examine if recruiters in Swiss hotels use structured interviews to select candidates. Results obtained on 150 recruiters indicate that selection interviews are rather unstructured. They also show that...
Available online xxxx Our study examines the nomological network of active procrastination in comparison with passive procrastination. In particular, we examine the effects of the five factor model with the aim to understand which personality traits predict academic procrastination. We also test the effect of passive and active procrastination on a...
Given the importance of personality to predict consequential outcomes in the workplace, it is important to be able to measure it accurately. To date, no research has examined if people leave valid cues of their personality in résumé photographs. This research examined to what extent résumé photographs provide accurate information about the personal...
In order to evaluate the one-year evolution of web-based information on alcohol dependence, we re-assessed alcohol-related sites in July 2007 with the same evaluating tool that had been used to assess these sites in June 2006. Websites were assessed with a standardized form designed to rate sites on the basis of accountability, presentation, intera...
Il existe d’importantes différences interindividuelles dans la capacité à mémoriser de nouvelles informations et celles-ci semblent en partie liées aux différentes stratégies d’encodage utilisées par les individus (Dunlosky et Kane, 2007). De même, la variabilité intra-individuelle (d’un moment à un autre) dans le nombre de mots mémorisés serait en...
Aims: To evaluate the quality of web-based information on alcohol dependence and to assess particular content quality indicators. Methods: Three keywords, ‘alcohol addiction’, ‘alcohol dependence’ and ‘alcohol abuse’ were entered into three popular World Wide Web search engines. Websites were assessed with a standardized proforma designed to rate s...
To extract and to validate a brief version of the DISCERN which could identify mental health-related websites with good content quality.
The present study is based on the analysis of data issued from six previous studies which used DISCERN and a standardized tool for the evaluation of content quality (evidence-based health information) of 388 menta...
The objective of the study is to evaluate the quality of web-based information on social phobia and to investigate particular quality indicators. Two keywords, "Social phobia" and "Social Anxiety Disorder", were entered into five popular World Wide Web search engines. Websites were assessed with a standardized proforma designed to rate sites on the...
The objective of this article is to systematically assess the quality of web-based information in French language on the alcohol dependence. The authors analysed, using a standardised pro forma, the 20 most highly ranked pages identified by 3 common internet search engines using 2 keywords. Results show that a total of 45 sites were analysed. The a...
Résumé
L’objectif de cet article est d’investiguer de manière systématique la qualité des sites internet francophones traitant de la dépendance à l’alcool. Les auteurs ont examiné les 20 premières pages identifiées par trois moteurs de recherche généraux avec deux mots clés. Au total, 45 sites pertinents ont été évalués. Les auteurs concluent que l...
Questions
Question (1)
Indeed, recent research seems to suggest that unstructured interviews capture some personality variance...which is not the case of structured interviews. It is clear that structured interviews have higher predictive validity but the validity of unstructured interviews is not zero and then it is possible that unstructured interviews have incremental validity to explain job performance.
Thank you in advance!
