Sawung Murdha Anggara

Bandung Institute of Technology | ITB · Computer Engineering

Digital service transformation is part of organizational change focuses on enhancing digital service through the use of frontier technologies to generate new value. In public sector, this transformation is used to enhance public value such as citizen satisfaction, cost reduction, and bureaucratic efficiency. Digital service transformation framework...

Digital service transformation involves developing or enhancing digital service products within the scope of business transformation. The primary goal is to create or enhance value through the integration of information technology, computing, communication, and connectivity. In the public sector, the objective of digital service transformation is t...

Through the implementation of microservices architecture, organizations aim to speed up digital transformation in their digital services. Nevertheless, the architectural migration process is not without its obstacles. Organizations must face multiple impediments during the process. One of the factors contributing to the issues that arise during the...

Digital service transformation study is a part of research in the field of digital transformation, which is devoted to exploring the transformations that occur in digital service products, which have been intensely explored in recent years to address digital disruption. Several concepts and definitions of digital service transformation have emerged...

Transformasi digital telah mengubah setiap aspek kehidupan, salah satunya sektor publik. Transformasi digital di sektor ini mencakup proses transformasi layanan digital/ e-government, integrasi data sektor publik, dan keamanan informasi. Berbagai penelitian dilakukan untuk mengembangkan definisi, batas-batas konseptual, metodologi, arsitektur, dan...

Human resource management in government agencies is way to realize the bureaucratic reforms as mandated by Law No. 5/2014. In Statistics office (BPS), human resource management is a major components to change in STATCAP-CERDAS[1]. One of the efforts is to improve the quality of IT personnel which support personnel activities. Implementation of ente...