Satyendra C Pandey

• Doctor of Philosophy (FPM)
• Professor (Associate) at Institute of Rural Management Anand

Purpose Although multiple forms of governance mechanisms have been studied to address the opportunistic behavior in franchising, research has not shed light on franchise systems operating in emerging markets despite exponential growth in these markets. To address this gap, this study aims to test the direct effects of different governance mechanism...

Purpose Hybrid learning, integrating online methods of instruction with face-to-face learning methods, has recently gained increased attention. The literature on pedagogy and course management has focused on hybrid learning as a combination of virtual and physical environments, which can shift learning to a more student-centered model from the teac...

Purpose Vaping has become a prominent public health problem that has impacted young adults. The purpose of this study is to empirically examine the effects of different intrinsic and extrinsic motivations on young adults’ realization of excessive vaping and their intention to quit vaping. Design/methodology/approach A survey was used to collect da...

While the importance of trust in B2B relationships has been well established, research is yet to investigate its processual nature. This study investigates the VC-Entrepreneur relationship – a special B2B relationship to outline the nature and evolution of trust across a venture's life cycle. Results suggest that early-stage relationships are chara...

Sustainability has been a part of the corporate lexicon for over a decade now. This has made it important for business schools across the globe to recognize the importance of sustainability and incorporate it into the curricula to train future managers. There are very few instances of having a core specialization being offered in the area of sustai...

Case study research, most often associated with qualitative inquiry has gained significance as an effective approach to investigate complex issues in real-world settings. Conducting case research is considered to be appropriate when a contemporary phenomenon is to be studied. This chapter covers all related concepts, relating to this unique method...

Purpose Given the competitive landscape in the higher education setting, it is important that universities adopt strategies that create competitive advantage for them. Universities must leverage their resources efficiently to address this goal. Creating a positive brand image is one such strategy. The purpose of this paper is to conceptualize unive...

Purpose The purpose of this paper is to share the experience of Centre for Management Studies, NALSAR University of Law in developing the new MBA program in Court Administration and Management. Design/methodology/approach This paper describes the urgent need of skilled managers for court management and administration in an Indian context. The id...

Purpose This paper describes the action learning experiment by the name Follow a Founder of a leading university in India. The purpose of the paper is to reflect on the key takeaways that can be drawn from such an action learning experiment. Design/methodology/approach This paper is based on a case study, authors’ experience of leading and conce...

Purpose The purpose of this study is to identify and develop an understanding of various success factors in implementing an efficient court management system by the court managers employed at the trial courts and high courts in India. Court management implies using a professional approach using managerial tools and techniques in managing courts. D...

Communication is found to be a key missing link in the practice of CSR. CSR communication can serve three fold purpose of increasing awareness of the CSR initiatives of the firm, reducing the stakeholder skepticism and engaging in participatory identification of future needs of the stakeholders.

Purpose The aim of this paper is to understand the role of organizational capabilities in knowledge management (KM) success pattern and how KM initiatives can be designed for organizational success. Design/methodology/approach The authors adopted a qualitative, descriptive case study research design to study the complex contextual issue of organ...

Purpose The purpose of the paper is to explore various motivations that influence college students to spend more time binge watching and the subsequent gratifications. Video streaming websites such as Netflix and Amazon Video have changed the viewing habits of consumers. Viewers have more control and can enjoy on-demand content as per their conven...

India is the first country to legislatively require certain organizations to implement corporate social responsibility (CSR) programs. Although some firms, such as the telecom Bharti Airtel, had previously embarked on various sustainability and social outreach initiatives, the legislative mandate has forced some other firms to invest in CSR for the...

Purpose The paper aims at exploring the role of legislations in university startups. Design/methodology/approach Systematic review of legislations in three countries namely US, Japan and India has been carried out to assimilate the role of special legislations in university startups Findings Findings of the study reveal the important role that...

Process view of Knowledge Management (KM) suggests that KM can be broken down into a series of processes commonly labeled as knowledge creation, storage, sharing and application. Out of these, KM literature identifies knowledge sharing as most important and complex. Literature also suggests that knowledge sharing and culture is not studied under bo...

As a marketing strategy, experiential marketing has found prominence in the rapidly changing and ever-evolving competitive economy. To counter competition, an increasing number of companies are gearing up to create experiences for their prospective customers. This case highlights the remarkable success of Polaris India Pvt. Ltd, a wholly owned subs...

Literature on KM has greatly emphasized the role of IT as a decisive element in the success of KM while other capabilities are ignored or are not taken into account together. How these capabilities work together to support KM is a subject under-explored in the literature. The present study makes an attempt to bridge this gap and tries to answer the...

University spinoffs (USOs) have remarkably strengthened the linkage between universities and the industry. Number of technology patents and spinoffs coming out of university research has a significant impact on regional economic and social development. To further highlight the importance of university spinoffs the aim of this paper is to review the...

The aim of this paper is to propose a new theoretical perspective and a conceptual model to build a sustainable research ecosystem in universities. The paper is conceptual in nature and draws upon existing literature to propose a unique framework on sustainable research ecosystem. This paper borrows the theoretical foundations from natural ecosyste...

This paper empirically examines how knowledge infrastructure capabilities play a supportive role in the knowledge management initiatives of a public sector undertaking in India. A single case study strategy has been used in the paper to mainly address a 'how' question, relating to the role of infrastructure capabilities in knowledge management with...

In the age of service and knowledge economy, firms have realized that obtaining, managing, and sharing customer knowledge can be a valuable resource to have advantages over their competitors. However, the review of the literature of Customer Knowledge Management (CKM) area suggests that firms often fail in applying the true notion of CKM, thinking...

Purpose – The purpose of this paper is to describes the role of knowledge management at MindTree, a medium-sized Indian information technology firm that has featured among the Global Most Admired Knowledge Enterprises (MAKE) and the best companies to work for. Design/methodology/approach – The paper investigates the relationship between knowledge...

Purpose In today's dynamic business environment knowledge is overturning the old rules of strategy and competition. In this context, communities of practice (CoPs) have recently found a distinct position as a learning and change tool. The aim of this paper is to understand the critical role that CoPs have been found to play in organizational learni...

Purpose In a progressively more knowledge‐dependent economy, businesses need to learn to harness the knowledge that resides within their organizations. However, organizations often find it challenging to manage this most important asset that people possess. Researchers have asserted that it is mostly organizational factors that pose a challenge to...

The present paper deals with the basic concept and meaning of Social Entrepreneurship. It tries to explain the kind of leadership traits and qualities required to run a social enterprise. Basic qualities like strong ethical urge are very important to be a successful social entrepreneur. The paper also discusses some of the cases of Social Entrepren...