Satya Shah

Satya Shah
Royal Holloway, University of London | RHUL

Phd
Looking for aspiring researchers and collaborators interested in the fields of Digital Engineering Supply Chains.

About

65
Publications
15,604
Reads
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296
Citations
Citations since 2016
53 Research Items
277 Citations
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2016201720182019202020212022020406080
2016201720182019202020212022020406080
Introduction
Professor S Shah, Professor of Engineering Management and Director of Postgraduate Programmes for the strategic development of Academic programmes in Engineering Management, Operations and Technology Management. Along with Teaching/Learning and Academic practices, Prof Shah also dedicates passionately towards his Research & Enterprise interests and lead supervisor for PhD/EngD projects within the research interests.

Publications

Publications (65)
Article
Full-text available
Manufacturing organisations are currently experiencing a tight competition with their global rivals through new product offerings. With the viewpoint of rapid developing sustainable practices, this research pursues to investigate the impact of sustainable practices within demand-driven distribution networks towards effective planning for product de...
Article
This paper through a qualitative research study seeks to bridge the interconnection between Industry 4.0 and sustainable practices within food manufacturing supply chain.
Article
The paper aims to focus on the impacts of IoT that affects the supply change management and will explain the reasons that have led to the ever-growing adoption of IoT.
Article
Climate change ranks highly among the challenges faced by humanity in the world today and negatively emasculate efforts for communities to attain sustainable development. All the countries are introducing new legislation practices that help to minimise environmental degradation and resulting climate change. Business are being compelled to adapt inn...
Article
Industry 4.0 (I 4.0) is currently recognised as a collective expression for different technologies. The gradual but steady adoption of different technologies in industry 4.0 plays a vital role in different areas of industries. Reverse logistics has been now a growing research area including identifying ways for industries to operate efficiently wit...
Article
Within the span of three centuries of industrial revolution and through the introduction of modern technology, the environmental and socio-economic impacts are of greater importance than ever. The gradual but steady adoption of autonomous transportation in Industry 4.0 (I4.0) is now a growing research area and on identifying ways for industries to...
Conference Paper
The study seeks to fulfil the ultimate step of the previous researches on demand chain concepts within manufacturing environments, with a specific focus on sustainability criteria. In this case, New Product Development (NPD), Industry 4.0 and smart manufacturing act as effective tools towards production of updated products facilitating both busines...
Article
Full-text available
Rapidly growing technology and a digitally focused world have opened the door for a new wave of automation to enter the work force in the industry. Industry 4.0 plays a vital role in Supply chain management (SCM) which requires constant research and improvements due to high demand to meet their global competitive markets. As part of achieving this...
Article
Innovation has been considered as the most important factor in today’s global and competitive environments for meeting growth, customer demands and expectations for any product development environment. The purpose of this paper is to examine the concepts of sustainable development, its practices and impacts within demand-driven supply chain (DDSC)...
Article
Purpose The purpose of this paper is to present the preliminary findings on the use of sustainable project management practices within social enterprise projects. The research gaps within this field have proposed the authors to address the challenges rising from lack of sustainable infrastructures in social-based projects both within for-profit an...
Conference Paper
The research study aims to examine and evaluate the impacts of Internet of Things (IoT) on Global Supply Chain environments. The Internet of Things (IoT) phenomenon, being a part of a digital revolution, is currently considered as a quite profitable factor for the industries and the markets worldwide. Adopting and incorporating the latest technolog...
Conference Paper
Integration of suitable supply chain system with the industry 4.0 in the face of the evolving sustainability consciousness is of paramount importance to engineering and manufacturing industry at large; this is gradually becoming an irresistible option to manage production effectively and with high efficiency in engineering and manufacturing sector....
Conference Paper
This research study aims to examine and review the key advantages of smart manufacturing to achieve and improve performance within global supply chain environments. In recent years supply chain has been arisen as one of the major areas to gain a competitive edge in manufacturing industries. The current business methodologies of short product life c...
Conference Paper
This research study aims to examine the importance of Big Data applications with a specific focus towards services and supply chain management, then just the standard dimension focus on marketing. Although big data is generally accepted as still being in its infancy, it has many applications. For instance, in Logistics, Healthcare, Banking & Financ...
Conference Paper
This paper reviews current literature studies to analyse food processing suppliers who have adopted new technological advances and that of Industry 4.0 practices to achieve and fulfil better sustainable practices within their production and logistics activities in their supply chains. Through this research study we aim to bridge the interconnection...
Conference Paper
The paper aims to examine the important principles of autonomous vehicles, its applications, and the extent to which it impacts the transportation industry and global supply chains. Through our research study, we examine the advantages of autonomous vehicles and how enterprises need to redefine their supply chains for ways to benefit from these new...
Conference Paper
Technological advances are constantly driving dramatic increase in effective sharing of information and material among the supply chain entities, since the development of industrial changes. Living in early decades of 21th century, the fourth industrial revolution has been emerged called “Industry 4.0”, being a hot topic for academic discussions. O...
Conference Paper
Manufacturing companies are constantly confronting the challenges of competitive markets and lack of know-how of application of technology innovations within their environments. Industries are also getting very dependable to end users’ voice and satisfaction, therefore forcing them to seek appropriate organisational strategies with the aim towards...
Article
Full-text available
The aim of this paper is to analyse literature studies towards the potential of Vaca Muerta Field in the Neuquén Basin, its current development situation and the country’s and Oil & Gas Industry background. Argentina is the second largest country in South America, which highly depends on its service and agricultural industries, been one of the majo...
Conference Paper
Given the emerging industrial management strategies considering three pillars of sustainability in particular, there is a vital need to determine the differences of sustainability practices within both supply and demand distribution systems through global manufacturing environments providing with the successful global trade and logistics. This rese...
Article
Purpose Service industries are currently facing an excess of overproduction that results in extra inventory and waste levels. With the prospect of methods such as lean production, the purpose of this paper is to investigate the impacts of lean production methods towards enhanced performance of service-based industries through the study of a local...
Conference Paper
This research seeks to investigate the new product development (NPD) approaches and the supply chain redesign strategies as part of the sustainable development. A systematic approach of literature review will be undertaken in order for effective gathering a set of structured data to act as a basis for the further discussions. The case of Boeing Dre...
Conference Paper
Due to variable customer expectations; it is required to highlight the existing gaps in “demand” patterns where the stakeholders observe the end consumers over a focused viewpoint. A systematic critical review is conducted to identify and address the literature gaps in a methodical manner. Given the lack of life-cycle analysis (LCA) in many manufac...
Conference Paper
This paper focuses towards examining the initial phases of new product development portfolio management supervising set of projects managed by a company. It also explores the selection of the most suitable projects from a series of candidates through a prioritisation criteria based on the available resources, the strategic objectives and the featur...
Conference Paper
In current global and competitive environments, innovation is considered as a key success factor towards growth and meeting customer demands and expectations within the product development processes. The research paper aims to explore the concept of sustainable new product development practices within demand-driven supply chain environments. It wil...
Conference Paper
Environmental sustainability in manufacturing sector has been allocated a major consideration in the international literature. Due to growing concerns over the high effect of SMEs on world manufacturing industries and their high contribution to pollution; this research attempts to focus on the key parameters that interact in the application of envi...
Conference Paper
Service sector organisations are constantly overcoming the challenges facing the over-production and waste reduction within their environments. Industries are also becoming very competitive thus forcing them to seek suitable production organisation strategies with the aim towards enhancing their competitiveness and efficiency. The aim of this resea...
Article
Full-text available
The purpose of this research study is to investigate some of the sustainable practices within projects with a focus on social projects. The different research methodologies applied through this research consisted both primary and secondary research, including literature review and through case study. The stakeholder’s behavioural needs towards acti...
Article
The linkage between new product developments (NPD) with supply chain management (SCM) process gives an edge to improve performance in supply chain by launching a new product. The main objective of the ongoing aspects of research is identifying important decision making points of NPD along with frameworks of SCM which are already existing in literat...
Article
This paper proposes a novel method linking new product development (NPD) strategies and the supply chain management practices considering sustainability approaches. The paper highlights the first stage of research study through current literature and a critical review which are based on a systematic approach by gathering a set of structured data as...
Article
The efforts towards mitigating the effects of climate change should be more focused towards reducing CO2 and greenhouse gases emissions within the current regulations. One of the ways to achieve this is through encouraging more energy saving practices and reduction of carbon footprint within all production, commercial and service related functions...
Article
Full-text available
Procurement is one of the processes that cannot be separated in a business. To be able to run a business, it certainly needs to go through procurement stage that involves purchasing raw materials and services. There are many procurement practices in different kinds of business environment such as manufacturing business and construction business. Co...
Conference Paper
Environmental sustainability in manufacturing sector has been allocated a major consideration in the international literature. Due to growing concerns over the high effect of SMEs on world manufacturing industries and their contribution to pollution; this research attempts to focus on the key parameters that interact in the application of environme...
Article
This paper describes the findings of an exploratory industrial investigation to evaluate the challenges encountered in the transformation to achieve Lean Product Development (LPD) through a case study within a multi-national automotive manufacturing company. Three specific key areas within LPD were examined in detail: (a) organisational restructuri...
Conference Paper
Full-text available
The purpose of this paper is to report on an industrial investigation, conducted within a leading power generation manufacturer, to better understand the organisational processes and challenges present in relation to the management and sharing of knowledge during product manufacturing. Findings reveal that the organisation is failing to fully benef...
Article
In this competitive world, where features like time to market, new technology and change management are the features that can affect the performance of New Product Development (NPD). Companies tend to use a conventional approach to NPD by assigning representatives from support functions to review and recommend changes as projects evolve. This appro...
Article
The impact of supply chain on new product development (NPD) and product introduction is particularly important in a time when (i) there are pressures for growing product proliferation in order to meet varied demands and constraints, (ii) the research and development pipeline is a key focus in companies, and (iii) technology life cycles have shorten...
Chapter
In this paper, we describe the research and development of a fuzzy expert system methodology for categorising customer and customer service advisor (CSA) within customer contact centre (CCC) environment. On the basis of data collected through case studies carried out within customer contact centre, two step clustering analysis within SPSS was used...
Article
Full-text available
This paper reports on the findings of a research project that had the objective to build a decision support system to categorise customer and service advisor (CSA) within customer contact centre (CCC) environment. We provide the methodology to develop a fuzzy expert system which assigns a new customer or advisor to the pre-defined categories. Categ...
Article
This paper describes the research and development of a methodology through which customised service support can be provided at contact centres (CC) through a case study based approach. Case study was carried out at a large fault telecommunication company contact centre. With the help of the framework described in this paper it is possible to identi...
Article
Full-text available
This paper describes the research and development of a methodology through which Intelligent Support can be provided at contact centres (CC). The authors provide the methodology to develop a fuzzy expert system which assigns a new customer or advisor to the pre-defined categories. The paper presents the need of intelligent information support in co...
Conference Paper
Full-text available
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) environment. Data was collected through case studies carried out within five customer contact centres to derive the categories for customers and advisors based on demograph...
Article
Full-text available
Customer behaviour modelling and customer churn management are increasingly becoming important in the sales and service oriented industry. Identifying the needs of customer, selecting the prospective customers, understanding the reasons behind customer churn and ways to provide better customer service are the key capabilities all the service indust...

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Cited By

Projects

Projects (4)
Project
The main aim of the research is to establish an effective interrelation between NPD, supply-demand chain and sustainable practices towards minimising the risks associated with supply chain restructuring and successful launching of new NPD projects as well as business profitability and prosperity.
Project
The research aims to investigate the impact of technological innovation to foster and promote sustainable development within manufacturing environment.
Project
Examining the current technological advances and trends supporting the dimensions of Global Supply Chains to enable a more robust and interactive logistics services.