Saroj Koul

Saroj Koul
O. P. Jindal Global University | JGLS · Jindal Global Business School

BE (Kashmir), ME (IIT Roorkee), PhD (IIT Delhi)

About

75
Publications
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325
Citations
Introduction
Saroj's research primarily covers the supply chain domain. Her research emphasizes experimental methods of inquiry to explore and support better decision making while striking a balance between theory and application, tight experimental control and real-world practicability.

Publications

Publications (75)
Article
Digital credit services are rapidly evolving in the Internet commerce environment. As such, this study aims to identify and prioritize the key factors influencing the views of digital credit users (DCU) and digital credit providers (DCP) on privacy practices. The study begins with a comprehensive literature review to identify an extensive set of fa...
Article
Full-text available
Dairy wastes in third-world countries are not adequately utilized to generate valuable by-products and trade them commercially for financial and environmental benefits. This paper focuses on such wastes and considers waste processing operations using the system dynamics (SD) simulation approach. Primary data used to build the SD model was collected...
Article
Tinna Rubber and Infrastructure Limited (TRIL) is India’s largest integrated material recycler of end-of-life tyres (ELT). It imported 70% scrap to feedstock in its manufacturing plants. The nationwide lockdown declared on 24 March 2020 posed severe initial restrictions on the movement of non-essential cargo. It affected TRIL’s 265 containers lodge...
Article
Full-text available
Maintaining interconnected infrastructures such as transportation, communication, power grids, and pipeline networks is paramount in emerging economies. One of the critical interruptions is the targeted attacks on the operating cyber-physical systems to disconnect operations, inspection, or monitoring of the system. Therefore, adopting a cybersecur...
Chapter
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The “Oil Sands in Alberta”, Canada, are facing transformational change due to national and global pressure for greenhouse gas abatement. For Oil Sands (“the industry”) to survive, it must achieve a ‘new normal’, where the business of supplying energy is conducted within a framework of increased regulation of its environmental, social, and regulator...
Conference Paper
Full-text available
To understand the occupational and socioeconomic vulnerabilities experienced by truck drivers, one hundred nine long-haul truck drivers employed under truck-fleet owners of Delhi NCR were surveyed through a questionnaire. Participants were recruited as per convenience and snowball methods of sampling. The questionnaire was administered verbally in...
Chapter
The perceived benefits of integrating Blockchain Technology (BT) and Artificial Intelligence (AI) have profound importance from qualitative and quantitative perspectives to real-world applications. However, the academic literature connecting the two is largely absent. This study reviews the adoption of Blockchain applications in diversified sectors...
Conference Paper
Supplier evaluation is a prominent multi-criteria problem encountered in supply chain management (SCM). The steel industry has prioritized quality, cost and delivery in most of its decision-making for choosing suppliers. However, corporations are adopting circular economy (CE) principles more frequently due to the current focus on attaining sustain...
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The objective of this study was to unravel the challenges confronting women of color (WoC)-owned small and medium-sized enterprises (SMEs) in the United States. This is based on findings that most WoC-owned SMEs fail within the first few years of establishment. The impact of the global financial crisis resulting from the COVID-19 pandemic on WoC-ow...
Article
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Political and bureaucratic corruption is a societal threat in every country. It allows organised crime to flourish, slows economic growth, increases income inequality, reduces government effectiveness, and threatens citizens’ confidence in the rule of law. This study uses a “System Dynamics model” from a framework based on econometric analysis wher...
Article
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Purpose The study identifies the challenges of developing the “electric vehicle (EV)” charging infrastructure in India, having an ambitious target of 30% EV adoption by 2030. Design/methodology/approach First, a systematic literature review determined EV adoption and challenges in the EV charging infrastructure development globally and specificall...
Article
This study substantiates the usefulness of a systemic approach to investigate the multi-dimensional challenges regarding environmental, economic, and social impacts facing the sustainable development of unconventional energy resources, particularly oil sands (OS) in Canada. This research uses the system dynamics (SD) methodology to examine the impa...
Article
The purpose is to suggest remedial actions using a DMAIC framework to reduce 'Prime Stock for Sales' (PSFS) in the steel manufacturing process. The specific analysis was conducted for a Plate mill in a steel manufacturing industry in India. It utilizes quality tools like 'Pareto analysis' and 'Fishbone diagram' for organizing data and its subsequen...
Article
This case study proposes a novel methodology for hospital management to plan and implement short to medium-term improvement initiatives by integrating data-driven decision-making with Multi-Criteria Decision-Making/Analysis (MCDM/A). Historical data on 165 patients operated upon in eye surgery department was first analysed (using Tableau software)...
Article
Learning outcomes Illustrate the typical organizational responsibility of a small, medium industry dealing with precision manufacturing products. Introduce a balanced scorecard (BSC) as a concept about the case in the context. Introduce the parameters specific to small and medium enterprise (SME) that could be considered to be part of the key perfo...
Chapter
Steelmaking has evolved in the past decade to incorporate advanced technologies in line with global development. However, the use of data analytics, artificial intelligence, and advanced optimization process in the day-to-day operations is yet to evolve. This paper aims to develop an optimization model for planning the production sequence and alloc...
Article
The twofolds purpose of this pilot study is first to integrate process mining with Lean Six Sigma (LSS) in a shared resource environment for performing eye surgery operations requiring local anaesthesia and, secondly for the collaboration and measuring performance by utilising the concept of the “Single Minutes’ Exchange of Dies” for quick changeov...
Chapter
Hospitals form a vital component of investment in the healthcare of any nation. A hospital can operate on a standalone basis or as a component in a network of providers of healthcare. Big data in hospitals, is created through interactions and transactions among and between health service providers and patients whether it is the first time or a recu...
Article
Komal International, India is a family-run enterprise [also called small and medium enterprises (SMEs) in India] catering to the home decor business. In its mission to become a ‘direct’ business partner (supplier) to several MNCs ¹ , Komal International noticed specific challenges to become a ‘compliance-ready’ ² export company. Consequently, the c...
Article
Decisions are guided by data and concerns (issues) that may recur as per the situation. While there is a growing literature on data-driven decision-making, the linkages of data to issues are not explicit, especially in the healthcare environment. Based on the established root cause analysis models, the attempt here is to develop an integrated frame...
Article
The oil sands deposits in Nigeria have attracted the attention of the Federal Government as a means of diversifying the economy. These resources are not yet commercially exploited for development because of several uncertainties. This study attempts to explore one of these uncertainties, namely societal uncertainty of the immediate host communities...
Conference Paper
Full-text available
The block chain is an ICT innovation; it facilitates new types of economic organization, governance and transparency. Organizations, especially in India, have yet many challenges to overcome in synchronizing and aligning their digital transformation efforts to enable the network effects to take hold. In this investigation, the application of block...
Conference Paper
The purpose of this study is to compare and contrast the benefits of installing in-house fleet against contracted 3PL. In this empirical research, we first investigated the existing fleet management at a food processing industry to identify the company's logistic requirements and secondly categorize the possible advantages/disadvantages the organiz...
Article
Purpose In present scenario of global competition and economic recession, most of the organizations are facing tough challenge to survive in the market due to shortening product life cycle and reducing profit margin. Customers are seeking better design, production, and delivery, which have made firms to concentrate on flexibility in supply chains....
Article
There is an ongoing debate among private, non-governmental, and governmental institutions about development and its degree of sustainability. This study sets out to answer whether or not India and Nigeria, as developing countries, are on the right path towards attaining sustainable development. If they are not, the study identifies a probable pathw...
Article
Today, BRICS - a five nation active group - represents an emerging power that aims to increase its economic integration in response to new global challenges. While many companies in the BRICS group are opening up new geographical industry clusters, changing their IT landscape, and contributing to global climate change concerns, others are not fully...
Article
This exploratory study proposes a new approach that utilized pre-built issues libraries in healthcare supply chain. Supply chain related issues are collected and deduced from the literature to build issues libraries. This is followed by application of group decision-making for their prioritization and defining solution requirements from doctors’ pe...
Article
Hydrocarbon resources represent a cardinal source of energy. Numerous studies have employed the system dynamics (SD) approach for hydrocarbon resources modelling. This paper reviews relevant literature, discusses the concept of uncertainty in SD-based modelling for energy resources estimation, and summarizes methods used to manage uncertainty. Alth...
Article
This paper presents an analytical hierarchy process (AHP)-based quantitative framework to help a logistics provider rank prospective partner original equipment manufacturer (OEM) companies with the view of optimising its business development approach in the fast moving consumer goods (FMCG) sector. Key decision making factors are identified using p...
Article
The global endowment of heavy oil and bitumen is vast, with recent estimates of approximately 2787.3 billion barrels (bbl) for deposits in place and 333.03 bbl for deposits recoverable. This resources are found in about 70 nations with the largest deposits located in Canada (Alberta), and Venezuela, others deposits in Africa include Nigeria, Angola...
Conference Paper
Even though there are different perspectives to development, there is a general consensus that development will lead to good change, sustainable development and peace. Many countries, with precarious development indices (Human Development Index, 2014), are either developing or underdeveloped; and the problem of development in these countries has eq...
Conference Paper
The world produces approximately 1,500 million tons of crude steel every year. India with a production of 88 million tons ranked fourth during 2013-14. Public Sector (17 percent) and the Private Sector (83 percent) were the major contributors. While most Public Sector steel plants have large capacities while the Private Sector constitutes the small...
Conference Paper
Companies around the world, while have sufficient resources to maintain in-housing facilities also rely upon outsourcing due to reasons including initial costs, timely supply or ability to manage risks. This paper aims to reflect the reasons for outsourcing and will try to find the strategies behind. This paper uses a qualitative research which inc...
Article
Title – Entrepreneurship and engineering: the triumph of All India Warehousing Private Ltd. Subject area – Operations management. Study level/applicability – Logistics, Warehousing, India. Case overview – Joy Banerjee and Gaurav Tripathi have recently joined as Managers in the Planning Department at All India Warehousing Private Limited (AIWPL)....
Conference Paper
A project is said when an individual or a group of people try to achieve certain goal. The process of managing the entire project from selection to its planning, scheduling, monitoring and finally executing the project in order to achieve the set goal is known as project management. There are several factors for the project success. One of the path...
Conference Paper
Purpose: - In most companies achieving or delivering quality product or service becomes a complex task especially when setting up a new production process; every time focusing on project completion, meeting deadlines and quality check at the end of the production. Two types of quality checks can be applied to reduce the complexity of the project, i...
Conference Paper
Case Studies in Management. In Eds. N. Nayak et al. Bharti Publication, Delhi pp. 156-162. (ISBN 978-93-81212-67-7)
Conference Paper
Projects are executed through a set of services put together. A project work in an industry requires a high level of planning and co-ordination between the stakeholders − within the organization and outside such as customers, consultants or sub-suppliers, to achieve the requisite level of cost, time and quality of the project. EPC firms executing p...
Conference Paper
Literature is abundant with articles written on challenges in ERP implementation in general and institutions of higher learning in particular. However not much is written on challenges in ERP implementation at a newly established private University. Even though challenges are similar in nature, they take on a different meaning in a newly establishe...
Conference Paper
Feedback is a process in which the consequence or the output of an action is fed-back to optimize the previous or the succeeding step. It is essential for the working and survival of all regulatory mechanisms found throughout living and non-living nature, and in man-made systems such as education system, industrial practices and economy. This term...
Article
Subject area Operations and human resourcing. Study level/applicability This case study is intended for use in graduate, executive level management and doctoral programs. The case study illustrates a combined IT and HR driven participative management control system in a flexible organization structure. It is intended for a class discussion rather...
Article
The case study is prepared from secondary sources including the information provided by company management, official web site and published reports. This case study is intended for a class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. The authors thank the management and executives at...
Article
In this paper the relationship of a buyer-supplier is studied so as to determine the potential supplier. Analytical Hierarchy Process technique is used to rank the suppliers. Decision makers at a service firm supplying products and processes to the steel industry worldwide, through an empirical study help identify factors that affect supplier selec...
Article
Joint economic lot size models for purchasers and vendors are more economical than when considering their inventory problems independently. It requires vendors to have a complete knowledge of their purchaser's demands. In such a situation, the vendor shall manage the supply with comparatively more inventory at its end. The operational cost can furt...
Article
Purpose In the ever‐changing world, vendor selection and evaluation are very important in supply chain management. Recently, there has been extensive research in the areas of vendor selection and evaluation under certainty/uncertainty without time axis, but there has been very little research in the selection of vendor with time axis. The purpose o...
Article
The growing consumerism poses a challenge to new product development. Consumerism, in an abstract sense, is the belief that the free choice of consumers should dictate the economic structure of a society. With the increasing choice of product attributes the designer's job in incorporating the true voice of customers becomes increasingly challenging...
Article
As traditional libraries eventually go online, there is a possibility of suggesting books to users based on their past library usage and other accessible information using data mining technology. In this paper, we review major categories of book recommendation models, i.e. content-based filtering, collaborative filtering, hybrid approach and genera...
Article
Full-text available
Purpose The purpose of this paper is to report empirical research about the chronological development of the organizational structure, functions (functional groups) and competencies of the corporate communication(/public relation) – CC(/PR) department of the central public sector enterprises (CPSEs) in India. This paper also attempts to identify th...
Article
Information technology (IT) innovation imparts strategic and competitive benefits to an organization. In spite of the focus on technological, organizational and environmental factors, many researchers have acknowledged that whether, when and how to innovate with IT is a complex and crucial question faced by managers in most of the organizations. Wh...
Article
In this paper we apply linear control theory to study the effect of various inventory policies on order and inventory variability, which are key drivers of supply chain performance. In particular, we study a three-echelon supply chain with a stationary demand pattern under the influence of two inventory policies: an installation-stock policy that b...
Article
Vendor selection is of strategic importance in any industry. This paper uses fuzzy tools for vendor selection to improve decision-making through a more systematic and logical approach. Expert opinion is portrayed by allocating different fuzzy weights to the linguistic data in the form of triangular fuzzy numbers (TFN). The scores are evaluated usin...
Article
Full-text available
In the ever-changing business world, appropriate ve ndor selection can be crucial in supply chain management. Dynamic models supporting vendors with time axis are not always crisp; rather they involve a high degree of fuzziness and uncertainty in real life situations. This paper proposes a dyna mic model with uncertainty based on Fuzzy AHP for long...
Article
In the ever-changing world, vendor selection is useful in supply chain management. Dynamic model supporting vendors with time axis are not always crisp rather involve a high degree of fuzziness and uncertainty in the real life situation. This paper proposes a dynamic model with uncertainty based on Fuzzy AHP for long-term strategic vendor selection...
Article
Full-text available
Proper analysis of the financial statements of any company is necessary to assess the financial health of the company, as it p rovides valuable insights into its financial performance. The principal tool of financ ial analysis is the financial ratio analysis. Financial ratios reflect company's abilit y to raise external financing and the cost of ex...
Article
Full-text available
This paper elaborates a model of Human Resource sup ply and demand as it affects the productivity of a shore-based integrated steel plan t using the System Dynamics method. The HR scenario at the plant is examined over a period of ten years, during which it successfully operated with one-third of the personnel in compara ble steel plants in India....

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