Sarah-Louise Richter

Sarah-Louise Richter
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Sarah-Louise verified their affiliation via an institutional email.
Verified
Sarah-Louise verified their affiliation via an institutional email.
  • Master of Science (M.Sc.), International Management
  • Lecturer and Researcher at FHNW University of Applied Sciences and Arts

About

10
Publications
574
Reads
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17
Citations
Current institution
FHNW University of Applied Sciences and Arts
Current position
  • Lecturer and Researcher
Education
September 2016 - December 2018
FHNW University of Applied Sciences and Arts
Field of study
  • International Management
September 2010 - September 2013
TH Köln - University of Applied Sciences
Field of study
  • Insurance Management
September 2005 - September 2008
University of Bonn
Field of study
  • Asienwissenschaften

Publications

Publications (10)
Chapter
Veränderungen sind zum Dauerthema für Organisationen geworden. Dies betrifft auch die deutsche Erstversicherungsbranche in zunehmendem Ausmaß. Menschen und Organisationen sind nicht von Natur aus veränderungsfreudig, da Veränderungen Angst und Unsicherheit auslösen und es schon eines erheblichen Leidensdrucks bedarf, um liebgewonnene Routinen aufzu...
Chapter
Digitalizing an existing business process often proves to be more complicated than expected. This article provides insights into obstacles and success factors when digitalizing a business process, using the example of the transition from a paper-based process of handling invoices to electronic invoicing. Since e-invoicing has gained significant mom...
Chapter
This study examines the effect of artificial intelligence (AI) on leadership in internationally operating insurance companies. Because insurance is a model example of a data-intensive industry, companies are already applying AI-powered technology and searching for opportunities for further use. However, any important step in automation may trigger...
Conference Paper
This study investigates the effects of instructional interventions on the use and perceptions of AI assistants among undergraduate business students at a Swiss university. Surveys were conducted before and after teaching interventions within modules focusing on critical thinking and scientific writing. Results show a narrowing of the gap between e...
Conference Paper
This study examines what students expect from teaching and learning at a Swiss university of applied sciences. Qualitative analysis was performed on anonymized free-text responses from a university-wide online survey of students. This analysis resulted in a collection of categories related to students' expectations. These results were the subject o...
Chapter
Diese Studie untersucht die Auswirkungen von künstlicher In telligenz (KI) auf die Führung in international tätigen Versicherungsunternehmen. Da das Versicherungswesen ein mustergültiges Beispiel für eine datenintensive Branche ist, setzen Unternehmen bereits KI-gestützte Technologie ein und suchen nach Möglichkeiten für die weitere Nutzung. Jeder...

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