Santiago Iglesias-Pradas

Santiago Iglesias-Pradas
Universidad Politécnica de Madrid | UPM · Departamento de Ingeniería de Organización, Administración de Empresas y Estadística

About

63
Publications
20,251
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Introduction
I no longer reply to full-text requests in ResearchGate. Please send your full-text requests from your insititutional e-mail account to s.iglesias (at) upm (dot) es

Publications

Publications (63)
Article
Full-text available
This study provides a review of the sustainability of rural electrification projects in developing countries to identify drivers of the long-term success of these initiatives. Unlike previous studies that often separate sustainability into social, economic, and environmental dimensions, this research adopts a comprehensive approach, acknowledging t...
Conference Paper
ICTs can play a key role in addressing the challenge of energy access in rural areas of developing countries. It is essential to choose the right technology to suit the context, as these areas have characteristics that must be considered for the correct appropriation of solutions, such as the instability of the network or the age of the devices. Th...
Chapter
The adaptation to the European Higher Education Area has changed various aspects of the teaching-learning process under the premise of a shift from teacher-centered learning to student-centered learning. One of these changes is the provision of gamified formative assessment experiences, but the use of third-party applications that facilitate these...
Article
Full-text available
Multichannel and omnichannel strategies have become a critical aspect of retailing. In this study, we present an overview of multichannel and omnichannel retail and discuss its applications in the future of retail. To do so, we explore the different areas of interest in multichannel and omnichannel retail highlighted in previous scholarly research,...
Article
Full-text available
Universal access to energy is a global challenge for sustainable development that requires granting last-mile access to energy services to rural and isolated communities. However, achieving access is not sufficient: it must be done affordably, reliably and with an adequate quality. Universal access to energy goes beyond the mere selection of a tech...
Article
This study addresses the lack of understanding of the different elements (fashion products, fashion brands, social media platforms) and types of involvement (enduring and situational) that interplay in the development of involvement with fashion brands in social media communities. The research revises the concept of involvement in fashion social me...
Article
Full-text available
Appropriate technologies (ATs) refer to technologies that are controlled by the communities that benefit from their implementation. Technologies have become a fundamental element in projects aiming to solve problems related to poverty and access to basic needs in some areas in emerging countries, and appropriation of these technologies is necessary...
Article
Full-text available
Accelerated by the COVID-19 pandemic, the long-anticipated digital transformation of traditional retail has become the new reality. Retailers are responding to changes in consumers’ shopping behaviours and their demand for new interaction channels and touchpoints to shop at their convenience, regardless of time and location. Consequently, retailers...
Article
The COVID-19 pandemic has caused a massive disruption in the way traditional higher education institutions deliver their courses. Unlike transitions from face-to-face teaching to blended, online or flipped classroom in the past, changes in emergency remote teaching –a temporary shift of instructional delivery to an alternate remote delivery mode du...
Article
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The emergence of new sales channels, the irruption of new technologies and changes in personal and professional lifestyles have transformed purchasing behaviors throughout the shopping process. Prior research has addressed the effect of these changes in each channel separately, neglecting the study of such effects in multi-channel environments. Thi...
Article
The Internet has changed consumer shopping behaviors and purchasing habits. Consumers use the channels that best suit their needs at any given time to have an enhanced shopping experience, forcing companies to innovate in their channel offerings and the ways they manage these channels. This makes it necessary to detect and predict shoppers’ multi-c...
Article
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The deregulation of the electricity markets in the European Union and the transformation caused by digital technologies and customer-centric strategies have altered the industry ecosystem, forcing companies to adapt to the new scenario. This research study aims to give a global overview of the digital transformation and channel integration of free-...
Article
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In multi-channel contexts, interactions between retailers and shoppers may occur in two or more channels along the shopping process. Besides making a revision of both service and e-service quality models, this study proposes a unified model for multi-channel contexts across four dimensions: in-store experience, reliability and fulfillment, security...
Article
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Situated in the intersection of two emerging trends, online self- and peer assessment modes and learning analytics, this study explores the current landscape of software applications to support peer assessment activities and their necessary requirements to complete the learning analytics cycle upon the information collected from those applications....
Conference Paper
Research on learning analytics has primarily focused on certain stages of the learning analytics cycle, such as analysis techniques and data visualization. However, there is still an alarming scarcity of available tools for data collection and preparation. This study presents a software application that facilitates the extraction and subsequent ana...
Article
Full-text available
This study addresses the lack of integrative and cohesive frameworks to study the variables influencing the development of mul-ti-channel e-commerce. This exploratory research proposes a theory-grounded, comprehensive and systematic model for the study of the development of multi-channel e-commerce, and further refines the model based on a qualitat...
Book
Full-text available
Los Organismos Públicos de Investigación (OPIs) son instituciones de ámbito nacional que, junto con las universidades, forman el núcleo básico del sistema público de investigación científica y desarrollo tecnológico español. Una de las funciones esenciales de los OPIs es la difusión del conocimiento científico-tecnológico derivado de su actividad.
Conference Paper
Full-text available
One of the main lines of research in the field of learning analytics fo-cuses on the identification of adequate data extracted from Learning Management Systems' (LMS) databases that may help predicting different behaviors and outcomes , such as academic achievement or student performance. Prior research has investigated these indicators at an indiv...
Article
This study investigates employees’ acceptance of corporate Web 2.0 applications for collaboration and knowledge sharing. Results show that altruism, managerial support and perceived usefulness are good predictors of the intention to use corporate blogs as tools for collaboration and knowledge sharing. The study further explores differences between...
Chapter
In order to achieve a true transition from the Information Society to the Knowledge Society, Information and Communication Technologies must play a capital role in educational and knowledge management processes. The gap between advances in technology and current teaching methods is slowing up the integration of new educational technologies into alr...
Conference Paper
Full-text available
Resumen-La gran distancia existente entre la tecnología y las metodologías docentes provoca que los nuevos avances tecnológicos no tengan fácil su integración en los contextos y prácticas metodológicas implantados, y que las tecnologías educativas maduras y los métodos educativos aplicados no respondan a las demandas de la sociedad ni al potencial...
Conference Paper
Full-text available
Esta es la presentación del artículo “Mirando hacia el futuro: Ecosistemas tecnológicos de aprendizaje basados en servicios” realizada en el CINAIC 2015 celebrado en Madrid (España) los días 14-16 de octubre de 2015. La gran distancia existente entre la tecnología y las metodologías docentes provoca que los nuevos avances tecnológicos no tengan fác...
Conference Paper
Full-text available
The gap between technology and learning methods has two important implications: on the one hand, we should not expect the integration of technological advances into teaching to be an easy task; and there is a danger that mature educational technologies and methods might not give an adequate answer to the demands and needs of society, underusing the...
Article
FREE ACCESS UNTIL MARCH 15, 2016 AT: http://authors.elsevier.com/a/1SRMXXj-jBMfW This study proposes an alternative approach to the study of technology acceptance and refusal behaviors in organizations. Whereas traditional technology acceptance studies focus on structural modeling and the explanation of net effects, this research investigates the...
Conference Paper
The emergence of learning analytics as a discipline of its own has given way to a diverse subset of research fields offering very different approximations to the topic. One of the most recent and active approaches is social learning analytics, which focuses primarily on the application of social network analysis (SNA) techniques and visualizations...
Article
Download for free until July 8 2015 at: http://authors.elsevier.com/a/1QuaOXj-jBLR9 This study investigates how social factors affect the use of corporate wikis to share knowledge in organizations. Adopting a holistic approach, the study fills the gap in research on social factors' influence on collaborative knowledge sharing. The study thereby id...
Article
In the past decades, online learning has transformed the educational landscape with the emergence of new ways to learn. This fact, together with recent changes in educational policy in Europe aiming to facilitate the incorporation of graduate students to the labor market, has provoked a shift on the delivery of instruction and on the role played by...
Article
Socially derived characteristics (perceptions of individuals about technology-related characteristics) of Web 2.0 tools are not generally taken into account when decisions are made about which systems to use for collaboration in corporate settings. This exploratory research studies the influence of these characteristics—perceived compatibility, soc...
Chapter
Collaboration has become an essential process to improve business performance. Firms need to enhance innovation, and this is where 2.0 collaborative tools are expected to play a key role. Corporate weblogs are one of the main 2.0 tools that have raised more interest among managers, due to their ease of use and potential to bring together employees...
Book
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La crisis económica protagonizada por las principales economías desarrolladas ha demostrado el agotamiento de los modelos económicos tradicionales y la urgente necesidad de crear y desarrollar sectores basados en tecnologías innovadoras. La comparación de los sectores de base tecnológica en comparación con los sectores tradicionales ha puesto de m...
Article
Learning analytics is the analysis of electronic learning data which allows teachers, course designers and administrators of virtual learning environments to search for unobserved patterns and underlying information in learning processes. The main aim of learning analytics is to improve learning outcomes and the overall learning process in electron...
Article
Although literature about problem based learning (PBL) is not scarce, there is little research on experiences about learning methodologies that combine PBL and the use of simulation tools. This lack of studies is even more notable in the case of engineering courses. The motivation for this study is to show how such a combination of PBL and simulati...
Article
The barriers and drivers of e-shopping, as well as segmentation and behavior of e-shoppers, have been long studied in the last two decades, but the behavior of non-shoppers in business-to-consumer (B2C) e-commerce is still an open field for research which has seldom been dealt with. Our exploratory study has as its main objective the classification...
Chapter
The main results from the study confirm the influence of the variables from Technology Acceptance Model –perceived ease of use and perceived usefulness– and of perceived compatibility on the adoption of this service. Although self-expressiveness was also found to be an antecedent of perceived usefulness, all other variables –personal innovativeness...
Conference Paper
Full-text available
This exploratory study deals with the characterization of non-buyers groups in the context of business-to-consumer electronic commerce (B2C-EC), based on their motivations for not purchasing on the Internet and explores which factors would incline them to make a first purchase on a website. In order to do so, a household panel survey was taken to 1...
Conference Paper
Full-text available
This study presents a B2C electronic commerce repurchase model, introducing current purchasing habits and satisfaction as determinants, explained in terms of the extrinsic benefits and perceived quality. To carry out the study, a survey was carried out among 1307 Spanish users from a household panel; the results from the survey have confirmed the p...
Article
Full-text available
This study proposes an integrative model for business-to-consumer (B2C) repurchase intention in electronic commerce, based on Bhattacherjee's Expectation-Confirmation Theory (ECT), which has been extended using Cronin's satisfaction marketing models-with particular focus on quality, value and satisfaction, as well as their second order effects-. Th...
Article
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Este estudio propone un modelo integrador de la recompra en comercio electrónico (B2C), basado en la teoría de la confirmación de expectativas, tomando como partida el modelo de Bhattacherjee extendido con el modelo de satisfacción Cronin. El modelo de investigación se ha probado con 536 compradores españoles, usando análisis multigrupo. El modelo...
Article
El presente estudio analiza las intenciones de los usuarios acerca del uso de sistemas de tele-enseñanza LMS (Learning Management Systems), basándose en un modelo que integra el Modelo de Aceptación Tecnológica (TAM, Technology Acceptance Model), la Teoría del Comportamiento Percibido (TPB, Theory of Planned Behavior) y la Teoría Unificada de la Ac...
Conference Paper
Learning analytics is the analysis of static and dynamic data extracted from virtual learning environments, in order to understand and optimize the learning process. Generally, this dynamic data is generated by the interactions which take place in the virtual learning environment. At the present time, many implementations for grouping of data have...
Article
This study analyses students’ intentions to use e-learning management systems based on an inventory which integrates the Technology Adoption Model (TAM), the Theory of Planned Behavior (TPB) and the Unified Theory of Acceptance and Use of Technology (UTAUT), with the difference of age as moderating variable. In particular, the most relevant lea...
Article
During the last years, there has been much concern about learning management systems' (LMS) effectiveness when compared to traditional learning and about how to assess students' participation during the course. The tracking and monitoring capabilities of most recent LMS have made it possible to analyse every interaction in the system. The issues ad...
Article
Acceptance of online shopping adoption by individuals has been a concerning issue for researchers in the past decade. However, most research has focused in evaluating the attitudes and intention to use electronic commerce from the shoppers' perspective, neglecting to analyze the behavior and attitudes of those who have not adopted e-commerce yet: t...
Conference Paper
The purpose of this article is to study the factors which affect the intention to buy online for users who have never made any prior purchase using the electronic channel, with special focus to the role of perceived compatibility. To do so, an adoption model for e-commerce was proposed on the basis of the Technology Adoption Model (TAM) and the Inn...
Chapter
Learning Management Systems’ use has been rapidly increasing during the last ten years, mainly in online distance learning courses but also in in-class courses. In parallel, technological advances have made it possible to track and store all the activity taking place in the LMS, and therefore to register the participation and interaction of student...
Article
This study analyses the most relevant factors which affect users’ intention to use e-learning management systems, with special focus in the difference of age. The fundamental hypothesis is that there can be established a influence of behavioural intention, attitude toward behaviour, perceived usefulness, perceived ease of use, subjective norms and...
Book
Full-text available
El proyecto Sectores de la Nueva Economía 20+20 presenta experiencias empresariales de éxito representativas de los valores y usos de la Nueva Economía con el fin de comprender cuáles son las claves del éxito de esta realidad que está surgiendo. De esta manera EOI Escuela de Organización Industrial, siguiendo las líneas trazadas en el Plan Estratég...
Article
Full-text available
The present article aims to study and characterize the new conditions of mobility due to the introduction of mobile Information and Communication Technologies (ICT) in the enterprise, as well as their implications on business processes and the activities developed in the affected workplaces.The authors also determine the capabilities offered by mob...
Article
Full-text available
Ante la importancia que adquieren la innovación y el desarrollo tecnológico en la economía de un país, es fundamental contar con indicadores que permitan medir el grado de innovación de sus empresas. Los indicadores relativos a las patentes proporcionan una excelente medida de esta capacidad y son una destacada fuente de información para organizaci...
Conference Paper
Full-text available
En este estudio se presenta un modelo de recompra en Internet, basado la teoría de la confimación de expectativas (Expectation Confirmation Theory, ECT), (Oliver, 1977a, 1980b; Bhattacherjee, 2001a, 2001b). Aplicada al comercio electrónico entre empresas y particulares (CE-B2C), esta teoría permite explicar el fenómeno de la intención de recompra,...
Article
Full-text available
En los últimos años se han realizado numerosos intentos de trasladar la experiencia de la navegación de los ordenadores de sobremesa al mundo del móvil, con resultados poco satisfactorios. Sin embargo, las mejoras en las prestaciones de los terminales, así como la aparición de nuevas tecnologías de soporte a la navegación en estos dispositivos está...
Conference Paper
Full-text available
The manufacturing scenario at all countries is very dynamic and it is necessary to develop strategies and technology that adapts to these changes. Consequently if we apply cutting edge technology as Semantics and Ontologies jointly with Knowledge Management techniques, we'll approach to develop applications with high adaptability to dynamic environ...
Conference Paper
The Electronic Government is an interesting application field for the Semantic Web and the ontologies play a key role in the development of the Semantic Web. Consequently if we focus on the law and the public policy that base the governments and build a set of ontologies, which aims to help and improve legal document issuing that encompasses the el...
Conference Paper
La simulación empresarial se concibe como un conjunto de herramientas apoyadas principalmente en el uso de la tecnología, que permite a los estudiantes experimentar un aprendizaje mucho más práctico y de manera más natural, a la vez que desarrollan otra habilidades tales como la toma de decisiones y el trabajo en equipo. El empleo de las nuevas tec...
Article
La acreditación, definida por La Red Iberoamericana para la Acreditación de la Calidad de la Educación Superior (RIACES), corresponde al “Proceso para garantizar la calidad de una institución o de un programa educativo”, el cual según la misma definición, “es llevado a cabo por una agencia externa a las instituciones de educación superior”. La acre...

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