Sanna-Mari Renfors

Sanna-Mari Renfors
  • Doctor of Philosophy
  • Principal Lecturer (Adjunct Professor) at Lapland University of Applied Sciences

About

32
Publications
8,233
Reads
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181
Citations
Current institution
Lapland University of Applied Sciences
Current position
  • Principal Lecturer (Adjunct Professor)

Publications

Publications (32)
Article
Full-text available
This article presents an example of developing tourism curriculum content in regional cooperation to support the growth and competitiveness of international tourism in the Central Baltic Area. The whole area should be developed as a common tourism destination, but lack of suitable skills and availability of skilled workforce hinders the development...
Article
Research on sustainable tourism development in the context of islands has mainly focused on warm-water destinations. Because the concept of sustainability differs according to the type of the destination, this case study increases the understanding of sustainable tourism development in a cold-water destination. The Finnish archipelago was chosen as...
Article
This qualitative study presents an example of the internationalization of the curriculum (IoC) in a non-English speaking country, Finland, by including the lecturers in the debate. The topic is highly relevant, as IoC is becoming a focus area in Europe, and internationalization has been identified as an area in need of improvement in the Finnish sy...
Book
Full-text available
The handbook introduces the NatureBizz training programme designed to green micro-entrepreneurs to develop their business skills. It provides information about the design and content of the training programme as well as guidelines for future lectures. The handbook presents the eight different modules of the programme with practical tools.
Article
The aim of this qualitative study was to increase understanding of the business competencies necessary for established ecopreneurs to foster green growth. The results imply that the ecopreneurs need specific business competencies to succeed: in particular, an ability to make green values a part of their business operations, product offerings, and b...
Article
Tourism enterprises face increasing pressure to become greener, which requires upskilling the skillset of their employees to enable them to contribute to enterprises’ environmental performance. Therefore, the aim of this comparative research is to increase understanding of the needed environmental management skills in tourism enterprises by explori...
Article
Full-text available
Restaurants produce significant food waste, which has major negative environmental, social, and economic impacts. Therefore, the prevention and reduction of food waste in restaurants needs to be planned, using appropriate management practices for the different stages of the process. The review will increase the understanding of food waste preventio...
Article
Full-text available
Tässä pääkirjoituksessa keskitymme tarkastelemaan Matkailututkimus-lehden toimintaa vuosina 2018–2023 Journal.fi-alustan keräämien tietojen avulla. Kyseisellä ajanjaksolla lehdessä julkaistiin 92 artikkelia, joista 60 % julkaistiin suomeksi ja 40 % englanniksi. Lehdessä julkaistut, latauksiltaan suosituimmat artikkelit pitävät sisällään sekä vertai...
Article
Full-text available
The circular economy is seen as a potential solution to tackle the environmental concerns of the restaurant industry, offering a set of practices to support the industry in achieving more efficient use of resources and becoming more sustainable. However, studies that focus on the circular economy as a theoretical framework in the restaurant context...
Article
Full-text available
Purpose Higher education institutions and their lecturers are strategic agents and main drivers that contribute to circular economy transition. This requires them to understand the key circular economy competencies and how to integrate circular economy holistically into their curricula with the suitable teaching and learning approaches. This study...
Article
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Green skills are a prerequisite for a sustainable and resource-efficient tourism sector and an essential element in tourism employment. To support the sector’s green transition, it is critical to bridge existing green skills gaps. Therefore, this qualitative research identifies the relevant and up-to-date green skills necessary when working in the...
Article
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The comparative study focuses on the resilience of small tourism enterprises in coastal and marine tourism in three Baltic Sea countries - Estonia, Finland and Latvia. The research aim is to explore the response of the micro and small-scale tourism enterprises in Estonia, Finland and Latvia to COVID-19 and their development plans in the context of...
Article
Full-text available
Tourism is a sector where circular economy unfolds extensive opportunities. Despite being classified as a service sector, tourism depends on significant quantities and flows of exhaustible natural resources. As a result, circular economy in tourism has become an emerging field of study. This can also be ascribed to the fact that the topic of circul...
Article
Full-text available
The article provides a review of the recent developments and trends in the research on Circular Economy (CE) in tourism and identifies possible research gaps. CE is becoming one of the hot topics in tourism research due to its increased importance in policymaking, especially in Europe. However, the review shows that research on CE in tourism is in...
Article
Full-text available
The Internationalization of the Curriculum (IoC) has become a more important focus in higher tourism education in recent years. However, despite several studies, its key definitions and dominant conceptual frameworks have not been adopted by the tourism education literature. Therefore, this qualitative study extends the current understanding of IoC...
Article
Full-text available
This study provides a better understanding of the role of the local government in the governance of sustainable tourism in Finland. In particular, the study gives insight into the local government’s role in facilitating or inhibiting sustainable tourism development as perceived by various tourism stakeholders. The findings show that stakeholders at...
Research
Full-text available
This report explores sector-specific skills and qualifications in coastal and maritime tourism in Finland. The report is part of the Erasmus + Strategic Partnership Skills4CMT project. The research aims to increase understanding of necessary sector-specific skills and qualifications in coastal and maritime tourism in Finland to tackle skills gaps a...
Book
Full-text available
This guide is a tool for lecturers to adopt the new curriculum designed with the tourism industry to support the development of the Central Baltic Area as a coherent tourism destination. The guide also presents lessons learned and tips for designing and delivering eLearning courses and innovation camps in international cooperation.
Article
Investing in people is a prerequisite for sustainable growth and competitiveness in coastal and maritime tourism. Therefore, the development of coastal and maritime tourism curricula should be stimulated in higher education institutions. The aim of this article is to increase understanding of the development needs of the content of the curriculum i...
Article
Full-text available
The aim of this article is to increase understanding of the process of curriculum design when incorporating an international dimension into a curriculum in higher tourism education. The process of the internationalisation of the curriculum design is investigated against a theoretical basis and described from a practical perspective by presenting a...
Article
Full-text available
Puheevuoro vastaa kysymykseen: Miten matkailualan kansainvälinen osaaminen määritellään alalla toimivien näkökulmasta ja millaista osaamista alalla tarvitaan kansainvälisen matkailun kasvaessa?
Article
Full-text available
In the case of tourism, it is important to consider the geographical location of the destination and its part in a larger entity. In the Baltic Sea area, destination products covering the highlights of the seashore have growing importance and the area is increasingly seen as a coherent tourism destination. Thus, tourism education without borders sh...
Book
Full-text available
Tämän julkaisun sisältämät artikkelit syventävät erityisesti Satakunnan luontomatkailuohjelmassa 2025 määritettyjä luontomatkailun keskeisiä tuoteteemoja: vesistöaktiviteetteja, lintumatkailua, geologiaa, metsän hyödyntämistä matkailussa ja äänimaisemaa sekä teemallisia luontoreittejä. Julkaisun artikkelit on kirjoitettu monen maakunnassa käynni...
Book
Full-text available
Julkaisu taustoittaa Satakunnan luontomatkailun elinkeinomahdollisuuksia ja Satakuntaa luontomatkailukohteena, avaa Outdoors Finland-kehittämisohjelmaa toimijoille sekä antaa näkökulmia luontomatkailun kehittämiseksi tarvittaville toimenpiteille.
Article
Full-text available
Evaluating the quality of sales behaviors in sales encounters-A study of buyers' quality perceptions in business-to-consumer services selling The study addresses the need for better understanding of personal selling quality, and focuses on buyers' quality perceptions regarding salespeople's behavior in services selling. The qualitative , narrative...
Book
Full-text available
Käsillä oleva teos tarkastelee asiakaskohtaamisen laatua matkailu- ja ravintola�alalla. Kiinnostuksen kohteena on asiakaskohtaaminen eli aika, jona asiakas ja henkilökunta ovat vuorovaikutuksessa keskenään. Kyseinen kohtaaminen voi tapahtua kasvokkain, puhelimessa tai verkossa. Teoksessa asiakaskohtaamisen laatua käsitellään monista erilaisista n...
Article
Full-text available
Potential buyer's pre-purchase information needs in a sales situation of a package tour Communication of relevant, tailored information that meets the buyer's specific needs is an essential sales skill. Buyer's information needs are constantly increasing which influences to sales-person's skill requirements. The study aims at increasing understandi...

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