Sanjib Biswas

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Sanjib verified their affiliation via an institutional email.

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• Ph.D. (NIT Durgapur)
• Professor (Assistant) at Amity University

The supply chain forms the backbone of any organization. However, the effectiveness and efficiency of every activity get manifested in the financial outcome. Hence, measuring supply chain performance using financial metrics carries significance. The purpose of this paper is to carry out a comparative analysis of supply chain performances of leading...

Logistics management has been playing a significant role in ensuring competitive growth of industries and nations. This study proposes a new Multi-Criteria Decision-making (MCDM) framework for evaluating operational efficiency of logistics service provider (LSP). We present a case study of comparative analysis of six leading LSPs in India using our...

Due to the high necessity of medical face masks and face shields during the COVID-19 pandemic, healthcare centers dealing with infected patients have faced serious challenges due to the high consumption rate face masks and face shields. In this regard, the supply chain of healthcare centers should put all of their efforts into avoiding any shortage...

The present paper has two-fold purposes. First, the current work provides an integrated theoretical framework to compare popular mobile wallet service providers based on users' views in the Indian context. To this end, we propose a new grey correlation-based Picture Fuzzy-Evaluation based on Distance from Average Solution (GCPF-EDAS) framework for...

Logistics is a sophisticated system involving third-party logistics (3PL) providers, freight for-warders, warehousing companies, and transport service producers in various transport modes, such as road, rail, air, maritime, and multimodal transportation. Furthermore, it is possible to add customs clearance agencies, insurance companies, banks, and...

Besides facilitating business transformation, Industry 4.0 has brought in a paradigm shift in higher education management (HEM). It is therefore quite contemporary to review the attributes of service quality (SQ) of higher educational institutions (HEIs). In the quest for the identification of pivotal attributes of SQ, in this work, the researchers...

All these are examples of promotional campaigns that inundated the entire world. But the question is, what was the driving force that overwhelmed the customers? Is it the extreme love and trust for the brand, or is it the influence of the feminine message? This paper seeks answers to these questions using a novel soft computing framework utilizing...

Over the last few decades there has been an increasing interest of the customers to buy green products. Consequentially, there has been a conscious effort by the organizations to produce and pro-mote green products. However, it is imperative to know whether there is any gap between the purchase intention and actual buying decision for the green pro...

This paper aims to investigate the impact of COVID-19 on the organizational performance of automotive, fast-moving consumer goods, consumer durables, and healthcare during both pre-and post-pandemic periods, forming a dual objective. To achieve this, the paper uses a set of market price-based ratios including Price-to-Earnings (P/E), Price-to-Book...

Abstract Purpose “Know thyself” helps one to decide the career goal of his/her life and enables one to become self-concordant. In this context, the present work aims to discern the childhood interests (CI) of the HR professionals vis-à-vis their relevance. Design/methodology/approach The current study is grounded on two theoretical perspectives su...

Over the years, E-commerce industry has been witnessing a phenomenal growth, thanks to rapid technological advancement in Industry 4.0. There has been a standout surge in the use of various online shopping platforms (OSP) for daily use. The recent pandemic has accelerated the growth trajectory and made a transformational change in the digital comme...

Aftermath of the recent pandemic, online learning has emerged as an essential aid that uses webinars frequently. However, there is a little or no evidence of work which discerned the usefulness of the webinars by considering both positive and negative forces. To this end, the present work exhibits a new Intuitionistic Fuzzy Number (IFN) based force...

The present paper contributes to the literature in two ways. First, it develops a novel p, q Quasirung Orthopair Fuzzy (p, q QOF) based group decision making framework to modify a recently developed multi-criteria decision making (MCDM) model such as Comparisons between Ranked Criteria (COBRAC). Second, the paper ruminates on the Strength-Weakness-...

Covid-19 is undoubtedly the major crisis that the world has witnessed in the last many decades. The pandemic spread its effect on the socio-economic and cultural environment across the nations. The present study aims to introspect the performance of leading global indices vis-à-vis the recent pandemic. In this regard, the ongoing study demonstrates...

Over the years, there has been an upsurge in the buying and consuming green products like organic foods. However, past studies are limited to exploring the effects of behavioral factors on consumers' buying decisions for green products. The present paper fills the gap in the literature by providing a multi-criteria decision-making (MCDM) framework...

Introduction/purpose: Human Resource Management (HRM) has evolved as a strategic function for an organization, contributing significantly towards organizational development, business growth and societal development. The current work fills the gap in the literature by unveiling the higher-order motivational needs driving the satisfaction of human re...

This paper presents a multi-criteria decision-making model based on the application of two methods, DIBR II and MABAC. The DIBR II method was used to define weight coefficients. The MABAC method was used to rank alternatives, and it was applied in a rough environment. Four experts were engaged in defining the criteria and alternatives as well as in...

The present work endeavor to delve into the linkage among life satisfaction, stress coping behavior and innovative work behavior. To discern the relationship the current work utilizes a q-rung orthopair fuzzy (qROF) based group decision making framework. The paper uses the frameworks to measure three aspects such as life satisfaction (LS), stress c...

Nowadays, Culture shock is very much common to work life and this is an important issue in identification of the variables to develop morale of the employees towards an aim to increase productivity. The term ‘cultural shock’ refers the emotional state of uncertainty, confusion, anxiety that people may experience when transforming to a new state of...

The present work has three broad objectives. First, it intends to develop a novel objective measurement framework for comparing corporate social responsibility (CSR) performance. The extant literature shows a plenty of work has been done for exploring the benefits of CSR. But there is a limitation of work that provides a multi-criteria based object...

Researchers work hard to embrace technological changes and redefine the quality management as Quality 4.0 (Q 4.0). In this context, the purpose of the current work is twofold. First, it aims to compare the preparedness of the small and medium enterprises (SMEs) for sustaining in Q4. Second, it intends to propose a novel hybrid spherical fuzzy based...

Portfolio optimization is a critical task in financial management, aiming to maximize expected returns while minimizing risk. This study compares the performance of Particle Swarm Optimization (PSO), Genetic Algorithm (GA), Dynamic Programming (DP), and Differential Evolutionary Algorithm (DEA) in optimizing portfolios in the NIFTY 50 market. Using...

The purpose of the present study is to propose an interval-valued type 2 fuzzy set (IT2FS)-based analytic hierarchy process (AHP) framework to unfold the critical challenging factors influencing the sustenance and growth of the Indian tea industry. The current work follows an expert opinion-based group decision-making approach. The challenging fact...

This paper studies differential impact of COVID-19 on systemic risk during different phases of lockdown on the financial institutions in India. We use SRISK as a measure of systemic risk and study three categories of financial institutions viz., public sector banks (PSBs), private sector banks and non-banking financial companies (NBFCs). We use Kru...

The present paper introduces a new multi-criteria decision making (MCDM) model such as Evaluation based on Relative Utility and Nonlinear Standardization (ERUNS). The proposed method provides a number of unique features such as use of non-linear standardization combined with a new definition for calculating utility values of the alternatives and de...

The purpose of the current study is to examine how consumers' preference-buying behaviours are influenced by their level of expertise and, ultimately, if preference-buying results in post-purchase pleasure. We conduct an empirical analysis based on the views of green product users. For our case study, we take organic foods into account. Environment...

Over the years corporate social responsibility (CSR) has become a source of competitive advantage for firms including banks. CSR is one of the important aspects of a private bank's contribution to society apart from its functionality. The extant literature shows a scantiness of research concerning the assessment of the efficiency of banks in CSR ex...

The evolving customer demands have significantly influenced the operational landscape of agricultural companies, including the transformation of their supply chains. As a response, many organizations are increasingly adopting green supply chain practices. This paper focuses on the initial step of selecting a green supplier, using the case study of...

In recent years environmental, social, and governance (ESG) aspects have gained a notable emphasis. The present paper primarily aims to select a portfolio of the stocks listed to ESG index at BSE, India based on their market performance. To this end the ongoing research proposes a new extension of compromise ranking of alternatives from distance to...

With proliferation of smartphone usage and rapidly increasing internet access, the financial sectors has been witnessing a transformational change in the last few years, leading to the digital economy. The cryptocurrencies (digital assets) and the metaverse assets that use blockchain technology extensively have emerged as an attractive investment o...

The subject of this research is the evaluation of electric cars and the choice of car that best meets the set research criteria. To this end, the criteria weights were determined using the entropy method with two-step normalization and a full consistency check. In addition, the entropy method was extended further with q-rung orthopair fuzzy (qROF)...

In recent time, Indian stock market (ISM) has been confronted with the effect of COVID-19. Since the last week of March 2020, the country was under complete lockdown other than essential services. Though, Government of India has taken several economic measures as a part of the risk mitigation plan, in tune with the global economic slump, ISM has wi...

The present paper identifies the attributes that the buyers consider while they purchase in the three types of retail markets such as traditional, modern, and online using a pilot study in tune with findings of the extant literature. Next, for each such market, a group of buyers with varying demographic profiles were approached to order the attribu...

The Chat GPT (Generative Pre-trained Transformer) is a language model created by Open-AI which is refined using supervised learning and reinforcement learning methods. This language model is believed to revolutionize the present academic and research practices. The present discussion focuses on how AIs like Chat GPT will influence the investment de...

With rapid developments in Information and Communication Technology (ICT) sector prevailing over the present age of Industry 4.0, the nature of traditional marketing has undergone a paradigm shift. The recent pandemic has reflected the need of more emphasis on technology-enabled marketing. It is said the battle is now on digital space. Digital Mark...

Global warming and climate change has become an urgent and important issue for the governments, policy makers and corporates across the globe over the last few decades. Environmental sustainability (ES) is one of the prime concerns of the Sustainable Development Goals (SDG) of the United Nation. The objective of ES is to protect the global ecosyste...

The present age is moving through Industry 4.0 with massive technological developments. Supply chains have become digital, keeping sync with consumer demands and preferences. The recent pandemic has reinforced the need of embracing digital technologies in managing supply chains effectively. Therefore, it is necessary that supply chains adopt 5G mob...

Hybrid uncertainty based models are more useful than the individual components. Earlier soft sets and intuitionistic fuzzy sets were combined to form intuitionistic fuzzy soft sets (IFSS) which are rich potentials for solving decision-making problems. Dan et al. (2020) introduced the concept of an intuitionistic type 2 fuzzy set (IT2FS), which is a...

In recent times, Indian Stock Market (ISM) has been witnessing a surge in the number of IPOs listed in stock exchanges. However, in many occasions it has been noticed that post-listing performance of several IPOs are below par to the expectations of the investors. IPO performance has been one of the major concerns. In this context, the present pape...

Level-based weight assessment (LBWA) model is a recently introduced algorithm for determining criteria weights for multi-criteria group decision making. In this paper, the authors aim to extend the basic framework of LBWA in the picture fuzzy (PF) environment using actual score (AS) measures of the picture fuzzy numbers (PFN). They apply this exten...

Sales and operations planning translates the requirements of the customers at the market place (related to new and/or existing products and services) into actionable tactical plans to drive the activities of the value chain of the organization. The present work aims to provide a multi-period and multi-perspective evaluation framework to compare the...

The present study aims to compare the stock performances of the Fast Moving Consumer Goods (FMCG) and Consumer Durables (CD) firms at the Bombay Stock Exchange (BSE), India. It is evident from the extant literature that investment in the stock market depends on two broad objectives such as maximization of return while minimization of risk. Besides,...

The recent pandemic has been the greatest catastrophic event in the last century that has left its irrevocable effect on the socio-economic and cultural environment. The current work presents a combined multi-criteria decision making (MCDM) framework of logarithmic percentage-change driven objective weighting (LOPCOW) and evaluation is based on dis...

In this paper we aim to provide an extension of the personality style based psychological comparative assessment of salesmen using three orientations such as task, people and organizations ("Sales Troika" or ST). Contrasting to the classical ST model, we use Spherical Fuzzy Set (SFS) for ranking of statements and subsequent score calculations. Pers...

In this paper, we aim to carry out a comparative analysis of the dividend pay capabilities (DPC) of the selected organizations belonging to the Fast Moving Consumer Goods (FMCG) and Consumer Durables (CD) sectors listed in BSE, India during the period FY 2013-14 to FY 2019-20. We select top 25 companies from FMCG group and top 5 firms from the CD s...

Introduction It was Monday evening, July 05, 2021. Subhashis Dutt, a young entrepreneur and chief of Mohendra Dutt & Sons was sitting in his office. There was a meeting going on with a group of experts. Dutt was narrating the journey of the century-old organization, Mohendra Dutt & Sons, a manufacturer of umbrellas, bags, raincoats and air pillows,...

Global warming and air pollution are two of the most severe problems faced by humanity in recent years. Greenhouse gas (GHG) emissions caused by vehicles make up for a sizeable portion of the cause of these problems. To mitigate the effects of vehicles on air pollution and global warming, sustainable and environmentally friendly measures are to be...

This research work is based on the development of an intelligent Multi-Criteria Decision-Making Method. Research is mainly focused towards conversion of TOPSIS from its conventional form to an intelligent form. We named this intelligent variation as SMART TOPSIS. Smartness of the TOPSIS is due to implementation of supervised learning Naïve Bayes cl...

The broad objective of the present study is to assess the levels of anxiety and depression of school students during the COVID-19 lockdown phase and their association with students’ background, stress, concerns and social support. In this regard, the present study follows a novel two stage approach. In the first phase, an empirical survey was carri...

The present paper aims to propose a new hybrid multi-criteria decision-making (MCDM) framework with spherical fuzzy numbers (SFNs). We extend two recently developed algorithms such as level-based weight assessment (LBWA) and MULTIMOOSRAL in spherical fuzzy (SF) domain. We present a case study on six MSME units belonging to engineering cluster for e...

Over the last few decades the media industry had witnessed a paradigm shift. Gradually, with massive developments in information and telecommunication technology, the over-the-top (OTT) platforms have emerged as a widely accepted substitute for televisions. The present paper aims to focus on a list of popular OTT platforms in India and carry out a...

Covid-19 has led to a metamorphosis in different areas of the financial market. This paper examines the impact of Covid-19 on the performance of the Equity Linked Savings Scheme (ELSS) funds in India. This is done through a comprehensive multi-criteria based evaluation of selected ELSS funds. Over the years, ELSS funds have drawn the interest of co...

Investment decision making is a complex process, influenced by a number of conflicting objectives. Investors want to maximize their wealth through investing in the stock market while offsetting the risk to the extent possible. To a common investor, risk is an important aspect to be minimized. In this paper we present a distant framework of stock se...

Due to rapid advancement of the society, recently many manufacturing and retailing companies are showing their interests in Corporate Social Responsibility (CSR) in addition to maximizing their profits. This study introduces CSR activity of the retailer, and develops an integrated model (Model I) and three manufacturer-led decentralized models (Mod...

The purpose of this paper is to present a novel extension of a very recently developed multicriteria decision making (MCDM) algorithm known as the preference ranking on the basis of ideal-average distance (PROBID) method in a picture fuzzy (PF) environment. We use the full consistency method (FUCOM) with picture fuzzy numbers (PFNs) for deriving th...

Smartphones have become an inevitable part of every facet of modern society. The selection of a particular smartphone brand from multiple options that are available is a complex and dynamic decision-making problem, involving multiple conflicting criteria that are associated with imprecise asymmetric information imposed by the uncertainty of the con...

The purpose of this paper is to present an extended Combinative Distance based Assessment (CODAS) framework using logarithmic normalization (LN) scheme. LN is useful in the situations where criteria values differ significantly. This framework is used to carry out a comparative performance based ranking of the popular smartphones in India. The resul...

Level-based weight assessment (LBWA) model is a recently introduced algorithm for determining criteria weights for multi-criteria group decision making. In this paper, the authors aim to extend the basic framework of LBWA in the picture fuzzy (PF) environment using actual score (AS) measures of the picture fuzzy numbers (PFN). They apply this exten...

In mobile crowd computing (MCC), smart mobile devices (SMDs) are utilized as computing resources. To achieve satisfactory performance and quality of service, selecting the most suitable resources (SMDs) is crucial. The selection is generally made based on the computing capability of an SMD, which is defined by its various fixed and variable resourc...

In this paper, we aim to compare the socio-economic development (SED)of the countries listed in G7 (representing developed nations) and BRICS (developing countries). Further, we intend to delve into the nexus between the SED of a country and its resilience to recent pandemic COVID 19. The initial apprehension is that a country with better SED can s...

This paper endeavours to identify the critical implications of digital marketing (DM) for the higher education sector (HES). Inbound marketing is a growing concern for the strategic decision-makers these days. Unlike the traditional ‘push’-oriented outbound marketing, DM enables the organisation to understand customers better, build a long-term rel...

Over the years, logistics management has emerged as a source of competitive advantage. In this paper, a comparative analysis of G7 and BRICS countries is carried out based on logistics competitiveness. The Logistics Performance Index (LPI) framework of the World Bank is extended by incorporating Information and Communication Technology (ICT) adopti...

Facility location is one of the critical strategic decisions for any organization. It not only carries the organization’s identity but also connects the point of origin and point of consumption. In the case of higher educational institutions, specifically B-Schools, location is one of the primary concerns for potential students and their parents wh...

The purpose of this paper is to investigate the effect of marketing activities in terms of firm performance. Marketing plays an essential role as an interface between the firm and the marketplace and triggers the demand-driven value chain operations. Firms do invest substantially in marketing efforts with an expectation of increasing value addition...

The present decade is characterized by massive developments in technology. This technology driven impending decade of Industry 4.0 has put forth some debatable issues: Will the smart machines and intelligent algorithms replace human interventions in the coming decade? Will Industry 4.0 result into a massive rate of unemployment and growing inequali...

The present decade has witnessed a disruptive change in the business operations with the advent of Industry 4.0 or the Fourth Industrial Revolution. Industry 4.0 has warranted connectivity; knowledge acquisition and sharing; flexibility; operational efficiency through rapid developments in hardware and robust intelligent algorithms. On the other ha...

Portfolio formation holds paramount importance in the process of the investment decision making since, a single door investment (SDI) option is much riskier than a multiple door investment (MDI) option. Among available financial instruments, the stock market (SM) has allured investors because of its liquidity and growth opportunities. However, the...

Linkage of human capital development with technology adoption

Call for Papers

Capital market investment is a growing stream of the economic literature. It has been a prime concern of a large number of investors belonging to different clusters or income groups for two reasons mainly. First, the construction of a portfolio, which deals with the selection of the stocks. Second, the formulation of an appropriate investment strat...

Efficient and stable performance of the banking system underpins the sustainable growth of any economy. Of late, several economic reforms have been initiated in India for facilitating growth and withstanding dynamics of the global economy. In this context, the current study compares the performance of the selected private and public sector banks in...

Investment in Mutual Funds (MF) has generated increasing interest among the investors over last few decades as it provides an opportunity for flexible and transparent choice of funds to diversify risk while having return potential. MF are essentially a portfolio wherein investors' funds are invested in the securities traded in the capital market wh...

This study has tried to see what factors do play a significant role in the B-School selection process of an aspirant. The study also would like to see the constituent elements of the factors which come to the mind of the prospective takers, herein, the prospective students. The study pursued here has significant relevance in its purpose as it is on...

Capital market investment is a growing stream of the economic literature. It has been a prime concern of a large number of investors belonging to different clusters or income groups for two reasons mainly. First, construction of a portfolio, which deals with selection of the stocks. Second, formulation of an appropriate investment strategy which ca...

Call for paper - FORBS 2018

With integration of financial market, and many initiatives taken by Govt. of India like Digital India and financial inclusion, the Indian capital market has witnessed significant changes over last few years. Mutual Fund industry has grown significantly in the last decade attracting a large number of customers. However, Mutual Fund’s (MF) performanc...

Advancement in information and communication technology (ICT) has turned information as one of the key organisational resources for managing business operations. In this information age, one of the key strategic considerations for achieving competitive advantage involves an information intensive supply chain management (SCM), integrating all the ac...

Advancement in information and communication technology (ICT) has given rise to explosion of data in every field of operations. Working with the enormous volume of data (or Big Data, as it is popularly known as) for extraction of useful information to support decision making is one of the sources of competitive advantage for organizations today. En...

Advancement in information and communication technology (ICT) has given rise to explosion of data in every field of operations. Working with the enormous volume of data (or Big Data, as it is popularly known as) for extraction of useful information to support decision making is one of the sources of competitive advantage for organizations today. En...

Over the years, organizations have witnessed a transformational change at global market place. Integration of operations and partnership have become the key success factors for organizations. In order to achieve inclusive growth while operating in a dynamic uncertain environment, organizations irrespective of the scale of business need to stay conn...

Over last two decades, organizations are facing stiff competitions at global marketplace to set appropriate order winning outputs in terms of lead time, cost and customer delight. As a result of that, organizations have no choice other than putting significant efforts to improve their operational efficiencies. Philosophy of lean management enables...

This presentation was delivered in the National Conference on Emerging Trends in Business & Management: Issues & Challenges, which was organized by West Bengal State University, Barasat, Kolkata, West bengal, India, during March 17 -18, 2016. It proposes an architecture for handling supply chain-related big data.

Over last few years the definition of competitive strategy has been substantially modified due to the rapidly changing nature of global market and the technology revolutions. Data driven supply chain management has become one of the competitive advantages for organizations as it helps in integration of all the activities across the entire supply ch...

The aftermath of globalization has seen a radical change in technology Vis a' Vis intense global business competitions over the years. Ever changing customer's expectations, fluctuating demand and competition in the market has posed challenges of competitiveness and survival to all the constituents of the economy, especially for a developing countr...

The present article attempts to investigate critical factors which influence successful implementation of TQM principles and practices in Indian companies. Among the various factors of business excellence, TQM has been playing pivotal role for many years in the organizations. In this study, several studies in India as well as abroad were reviewed a...