Samuel Fosso Wamba

Samuel Fosso Wamba
Toulouse Business School · Department of Information Systems

PhD

About

309
Publications
316,528
Reads
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12,600
Citations
Introduction
Dr Samuel Fosso Wamba is Full Professor at Toulouse Business School. Prior, he was Associate Professor at NEOMA Business School, France and Senior Lecturer in the School of Information Systems & Technology, Wollongong University, Australia. He earned his Ph.D. in Industrial Engineering at the Polytechnic School of Montreal, Canada. He is the Coordinator of the newly created Artificial Intelligence & Business Analytics Cluster of Toulouse Business School, France.
Additional affiliations
September 2016 - present
Toulouse Business School
Position
  • Professor (Full)
September 2012 - August 2016
NEOMA Business School
Position
  • Professor (Associate)
March 2010 - September 2013
University of Wollongong
Position
  • Professor (Associate)
Education
September 2004 - September 2009
Polytechnique Montréal
Field of study
  • Industrial Engineering

Publications

Publications (309)
Article
In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the importance of technological assimilation has been recognized for high operational and strategic organizational benefits and economic growth. AI is considered as the next productivity frontier for its high capability to transform almost all aspects of i...
Article
Full-text available
The metaverse has the potential to extend the physical world using augmented and virtual reality technologies allowing users to seamlessly interact within real and simulated environments using avatars and holograms. Virtual environments and immersive games (such as, Second Life, Fortnite, Roblox and VRChat) have been described as antecedents of the...
Article
Full-text available
The current research aims to answer the following question: “who will be held responsible for harm involving an artificial intelligence (AI) system?” Drawing upon the literature on moral judgments, we assert that when people perceive an AI system’s action as causing harm to others, they will assign blame to different entity groups involved in an AI...
Article
Full-text available
Hesitant attitudes have been a significant issue since the development of the first vaccines—the WHO sees them as one of the most critical global health threats. The increasing use of social media to spread questionable information about vaccination strongly impacts the population’s decision to get vaccinated. Developing text classification methods...
Article
Artificial intelligence (AI) has been gaining significant attention in various fields to reduce costs, increase revenue, and improve customer satisfaction. AI can be particularly beneficial in enhancing decision-making processes for complex and ill-structured problems that lack transparency and have unclear goals. Most AI algorithms require labeled...
Article
Purpose The COVID-19 pandemic has brought about significant changes to the lives of many people. One of which is the accelerated digitalization in the commerce sector. Hence, this study looks to determine the antecedents that affect users' mobile shopping actual use during a pandemic. Design/methodology/approach The research model was founded on t...
Article
Huge advances in peer-to-peer systems and attempts to develop the semantic web have revealed a critical issue in information systems across multiple domains: the absence of semantic interoperability. Today, businesses operating in a digital environment require increased supply-chain automation, interoperability, and data governance. While research...
Article
The recent COVID-19 pandemic has severely impacted nations across the globe. Not only has it created economic shocks, but also long-term impacts on the social and psychological behaviors of the public. This can be attributed to the severity of the pandemic and because of the preventive and control measures such as global lockdowns, social distancin...
Article
Full-text available
Artificial intelligence (AI), Internet of Things (IoT)/Internet of Everything, blockchain and Big Data are expected to disrupt public and private sectors in Asian countries. If well implemented, these cutting-edge technologies can promote socioeconomic and ecological developments (Fosso Wamba et al., 2015) and enhance the quality of life (De-Arteag...
Article
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This study identifies the factors that can enable blockchain technology (BCT) implementation in the logistics sector and reveals the interdependencies, hierarchical structure, and causalities between them. This study uses a three-phased research framework to identify thirteen enablers to BCT adoption in the Logistics Supply Chain (LSC) and analyse...
Article
This paper synthesises research on artificial intelligence (AI) in e-commerce and proposes guidelines on how information systems (IS) research could contribute to this research stream. To this end, the innovative approach of combining bibliometric analysis with an extensive literature review was used. Bibliometric data from 4335 documents were anal...
Article
Purpose The objective of this study is to present a binary-valued data envelopment analysis (DEA) theory. The authors’ proposed approach, for the first time, combines binary-valued and integer-valued theories concurrently in the DEA context. To do so, new production possibility sets (PPSs) with some distinguished features are developed. Design/met...
Article
Background: The proliferation of research on artificial intelligence (AI) and sustainability has increased the lack of perspective on how future research can contribute to the big picture of sustainable development. This paper aims to synthesize and analyze academic research on AI and sustainability to reveal the main trends and propose a robust ag...
Poster
Full-text available
This Special Issue aims to explore the finest and recent advances of AI features, technologies, their integration with other leading-edge technologies, the challenges, and benefits, considering complex and unpredictable environmental events (e.g., pandemic outbreaks, humanitarian crisis, natural disasters, etc.), taking into account the resilience...
Article
The COVID-19 pandemic caused significant disruptions to global operations and supply chains. While the huge impact of the pandemic has nurtured important literature over the last couple of years, little is being said about the role of resource orchestration in supporting resilience in highly disruptive contexts. Thus, this study aims to this knowle...
Chapter
This chapter on e-participation in developing countries uses Cameroon as a case study to demonstrate the realities of practicing Web 2.0 and social media tools to drive collaborative initiatives between government agencies and citizens in developing countries. The case study was guided by the incentives for e-participation using social media techno...
Poster
Full-text available
With the emergence of the digital age, firms and supply chains are experimenting with opportunities and challenges to reshape their business models. With blockchain, a highly disruptive cutting-edge technology based on decentralized models, the efficiency of the operations and the transparency and security of the transactions can be leveraged signi...
Poster
Full-text available
This special issue aims to explore the interplay between digital transformation, resilience, and the role of the capabilities, considering the organizations and supply chains levels. This topic is highly relevant for practitioners and scholars to understand how this interaction can contribute to organizations and their supply chains responding the...
Article
Full-text available
Vaccination is nowadays the most used option to stem the covid-19 pandemic. The global impact of the pandemic has triggered an unprecedented frenzy for research axis related to COVID-19 vaccine. Since 2019, the volume of publications related to COVID-19 vaccines has swollen significantly. In this very dynamic context, it can be difficult to quickly...
Chapter
Full-text available
This study aims at determining the effect of perceived risk, privacy concerns, and smart speaker learning capabilities on the adoption of smart speakers for voice shopping. To this end, we used the theory of reasoned action (TRA) and the interpersonal theory of personality to propose a conceptual model that we tested using a mixed methods research...
Article
Purpose Although the advances in the supply chain resilience (SCR) literature, there is a critical gap concerning this understanding in a high disruption context, such as in the case of the COVID-19. This paper aims to investigate some dimensions (agility, robustness, disruption orientation and resource reconfiguration) of the SCR during this unpre...
Chapter
Artificial Intelligence (AI) has been claimed to provide transformational powers in developing efficient and sustainable supply chains. Despite this, the supply chain industry is grappling with a number of challenges related to the implementation of AI. Additionally, AI and supply chain research to date has largely focused on the technical elements...
Article
Full-text available
Self-tracking (ST) technologies offer an unlimited number of opportunities to improve human life, especially health and well-being. Many scholars have been interested in this technology because of its worldwide spread but have not emphasized the benefits versus ST practices risks. This paper presents a literature review of the benefits and risks of...
Article
This paper assesses the coherence and pertinence of omnichannel strategies in four different global retailing industries. An exploratory-oriented qualitative method was used in this study. Results indicate that channels strategies developed by these industries are pertinent and coherent. Our findings purport a model with coherence and pertinence di...
Article
Full-text available
The world is witnessing an unprecedented upheaval in global operations and supply chains (Azadegan & Dooley, 2021; Scholten et al., 2020). Increasingly occurring natural disasters and the COVID-19 pandemic have plunged organisations into a state of emergency, with many fighting for their very survival (Ivanov, 2020; Queiroz et al., 2020; Schleper e...
Article
AI climate-driven service analytics capability has been anecdotally argued as a viable strategy to enhance service innovation and market performance in B2B markets. While AI climate refers to the shared perceptions of policies, procedures, and practices to support AI initiatives, cognitive service analytics capability refers to the analytical insig...
Article
Artificial Intelligence (AI) offers a promising solution for building and promoting more resilient supply chains. However, the literature is highly dispersed regarding the application of AI in supply-chain management. The literature to date lacks a decision-making framework for identifying and applying powerful AI techniques to build supply-chain r...
Article
Full-text available
Companies have repeatedly launched Artificial Intelligence (AI) products such as intelligent chatbots and robots with female names, voices, and bodies. Previous research posits that people intuitively favor female over male bots, mainly because female bots are judged as warmer and more likely to experience emotions. We present five online studies,...
Article
The COVID-19 pandemic has disrupted retail and accelerated the trend towards electronic commerce. This study explores the reasons for and the implications of this shift. Our study builds on the consumer behavior literature, emerging COVID-19 research, and the environmentally imposed constraints perspective to describe how online purchasing behavior...
Article
Data analytics has gained importance in human resource management (HRM) for its ability to provide insights based on data-driven decision-making processes. However, integrating an analytics-based approach in HRM is a complex process, and hence, many organizations are unable to adopt HR Analytics (HRA). Using a framework synthesis approach, we first...
Article
Financial inclusion is a vital development priority for countries worldwide. Mobile wallet (m-wallet) is considered as a disruptive payment method that will substitute the traditional physical wallet to achieve the so-called cashless society and enables financial inclusion. This study aims at developing and testing a research model that integrates...
Article
Full-text available
In recent years, emerging technologies have gained popularity and being implemented in different fields. Thus, critical leading-edge technologies such as artificial intelligence and other related technologies (blockchain, simulation, 3d printing, etc.) are transforming the operations and other traditional fields and proving their value in fighting...
Article
Full-text available
Traditionally, measurements of service quality have followed the expectation-disconfirmation approach. Further, previous studies have shown that negative disconfirmation is more influential than positive disconfirmation. This research hypothesized information systems (IS) service quality scales based on the dimensionality of the expectation-disconf...
Article
The use of AI for matters of sustainability has increasingly captured the attention of academics in the past seven years. Studies have focused on species and forest preservation as well as the sustainable production of energy. Knowing what has been done in the field so far as to design a robust research agenda to point out to future research opport...
Conference Paper
A smart city refers to the effective integration of physical, digital, and human systems in the built environment to deliver a sustainable, prosperous, and inclusive future for its citizens. In this paper, we enlarge the Smart City (SC) ecosystem to its communities of municipalities (CoM) with which they develop many exchanges with relations of com...
Article
Full-text available
Basic Susceptible-Exposed-Infectious-Removed (SEIR) models of COVID-19 dynamics tend to be excessively pessimistic due to high basic reproduction values, which result in overestimations of cases of infection and death. We propose an extended SEIR model and daily data of COVID-19 cases in the U.S. and the seven largest European countries to forecast...
Article
Full-text available
With the unparallel advance of leading-edge technologies like artificial intelligence (AI), the healthcare systems are transforming and shifting for more digital health. In recent years, scientific productions have reached unprecedented levels. However, a holistic view of how AI is being used for digital health remains scarce. Besides, there is a c...
Article
To revamp with new creative age characterized by ongoing digital transformation, more and more industries are capitalizing on digital innovation for their sustainable business growth. Drawing on a systematic literature review, thematic analysis, and using the theories of dynamic capabilities and market orientation, this research scrutinizes a syste...
Article
Full-text available
This editorial aims to present the papers accepted for the special issue (SI) 'Industry experiences of Artificial Intelligence (AI): benefits and challenges in operations and supply chain management.' First, we provide a brief introduction considering the relationship between AI and operations and supply chain management (OSCM) by highlighting some...
Article
Full-text available
The importance of RFID technology is increasing as a means of enhancing productivity and efficiency, and reducing costs. The purpose of this research paper is to study the influence of technological, organizational, environmental, and innovation factors on the adoption of RFID technology by construction companies in Australia. With the growth of Au...
Article
Smart infrastructure and systems are being rolled out without commensurate technology impact assessments and stakeholder consultations. Consequentially, the benefits of innovation are potentially being concentrated to only a privileged parcel of the population and, whether unintended or not, this may create systems of oppression against minorities....
Article
This study aims to know what are the factors determining the adoption of M-Banking app among customers in Cameroon. In other words, what are the factors that influence users in their decisions to adopt and use a system or technology such as the MBanking app, and indirectly, what is the impact of this use on both the customers and financial inclusio...
Poster
Full-text available
The digital age has given rise to disruptions in practically all business models, as well as for collaborative networks perspective, especially by employing blockchain technology, which is considered disruptive and cutting-edge technology. One of the blockchain's key characteristics is related to a decentralized model that a central intermediary is...
Article
Purpose The current evolution of artificial intelligence (AI) practices and applications is creating a disconnection between modern-day information system (IS) research and practices. The purpose of this study is to propose a classification framework that connects the IS discipline to contemporary AI practices. Design/methodology/approach We condu...
Article
Full-text available
Voice shopping is becoming increasingly popular among consumers due to the ubiquitous presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study explores how personality, trust, privacy concerns, and prior experiences affect customer experience performance perceptions and the combinations of these factors that le...
Chapter
The literature concerning supply chain management (SCM) and blockchain integration is scarce, and organizations and decision makers still have a limited knowledge about blockchain solution diffusion in SCM. Under these circumstances, studies aimed to improving the understanding of the main blockchain diffusion factors are fundamental. This chapter...
Preprint
Data analytics has gained importance in human resource management (HRM) for its ability to provide insights based on data-driven decision-making processes. However, integrating an analytics-based approach in HRM is a complex process, and hence, many organizations are unable to adopt HR Analytics (HRA). Using a framework synthesis approach, we first...
Chapter
The mobile payment literature has grown significantly in recent years. It has the power to improve transaction agility, as it also provides financial inclusion of the people, especially in emerging economies. One of the primary modality is the mobile wallet (m-wallet). The literature concerning m-wallet is in its initial stage; most of the studies...
Article
Spontaneity makes life worth living. If we had all the answers to every question and could accurately predict the result of our actions and choices before embarking on a particular path into the future, human life would be substantially different—some might even say boring. The fact that we must strive through things ourselves, make mistakes, and l...
Preprint
Basic Susceptible-Exposed-Infectious-Removed (SEIR) models of COVID-19 dynamics tend to be excessively pessimistic due to high basic reproduction values, which result in overestimations of cases of infection and death. We propose an extended SEIR model and daily data of COVID-19 cases in the U.S. and the seven largest European countries to forecast...
Article
Artificial intelligence (AI) may be one of the most disruptive technologies of the 21st century, with the potential to transform every aspect of society. Preparing for a “good AI society” has become a hot topic, with growing public and scientific interest in the principles, policies, incentives, and ethical frameworks necessary for society to enjoy...
Article
The extended unified theory of acceptance and use of technology (UTAUT2) is less than ten years old and has already garnered more than 6000 citations with extensive usage in information systems and beyond. This research employed cited reference search to systematically review studies that cited UTAUT2 originating article. Based on UTAUT2 usage, the...
Article
The structural shift created by recent technological developments has resulted in the rise of Do-It-Yourself (DIY) science. Although DIY science has been useful in terms of explicating maker-movements within developed countries, its usage in a rural context is still unexplored. This paper aims to examine the usage of DIY science within a developing...
Article
Full-text available
With the emergence of information and communication technologies, organizations worldwide have been putting in meaningful efforts towards developing and gaining business insights by combining technology capability, management capability and personnel capability to explore data potential, which is known as big data analytics (BDA) capability. In thi...
Article
The paper aims to highlight the differences of the impact of Self-connectivity and the variables of Technological Acceptance Model on Smartwatch’s adoption across developed countries. Data collection was done in the United States of America, United Kingdom, Germany and France. A sample of 1,197 respondents was collected. The study identifies distin...
Article
Big data analytics capability can reshape competitive advantages for a service system. However, little is known about how to develop and operationalize a service system analytics capability (SSAC) model. Drawing on the resource based view (RBV), dynamic capability theory (DCT) and the emerging literature on big data analytics, this study develops a...
Conference Paper
Full-text available
Organizations still dependent on information technology innovation have already adopted the in AI subfields and techniques to adapt or disrupt the market while improvement their performance. Other research has examined the relationship between computing capabilities and organizational performance, with a mediating effect on dynamic process-driven c...
Research Proposal
Full-text available
This Workshop aims to invite scholars, researchers, practitioners, and managers to shed more light, unlock, and identify at the organizational, inter-organizational, and SCM levels, the dynamics in capture business value from AI and the Interplay with others emerging technologies, in terms of improved performance, innovative business models, improv...
Article
There seems to be no end to the development of principles and guidelines in the artificial intelligence/autonomous systems (AI/AS) discipline. Institutes, corporations, governments, each with their imperatives, are rushing to make claims about their practices. In fact, what we have today is a plethora of idealistic design principles that draw from...
Article
The emergence of Industry 4.0 has brought in its wake an important number of challenges and opportunities for organisations across the globe. To cope with such a fast-changing environment, organisations have been steadily implementing different types of technologies, and at different stages. One of the most disruptive and promising technology is bl...
Article
The adoption of technologies by the operations and supply chain management (OSCM) field is leading to extraordinary disruptions. And with the rapid emergence of cutting-edge and more disruptive technologies, the OSCM is striving to take advantage of such innovations, but they are bringing in their wake a number of challenges. One of those disruptiv...
Preprint
Full-text available
ICTO2020 International Conference on Smart Technologies for an inclusive world https://icto2020.webs.com/ Paris La Defense, France, November 05-06, 2020 Online and Onsite-physical ***** DEADLINE: AUG 10, 2020 ***** ------------------------------------------------------------------------------------------------------- ***** SCOPE ***** ICTO2020...
Article
Big data has played an increasingly important role in using data to improve business value. In response to several big data challenges, the purpose of this study is to identify firm-level capabilities required to create value from big data. The adjacent theories of business process management and IT business value underpinned the study, together wi...
Article
Full-text available
The coronavirus (COVID-19) outbreak shows that pandemics and epidemics can seriously wreak havoc on supply chains (SC) around the globe. Humanitarian logistics literature has extensively studied epidemic impacts; however, there exists a research gap in understanding of pandemic impacts in commercial SCs. To progress in this direction, we present a...