
Sambil Charles MukwakunguUniversity of Johannesburg | uj · Department of Quality and Operations Management
Sambil Charles Mukwakungu
Master of Technology
Research capacity development.
About
63
Publications
93,293
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Introduction
I have set myself on the path that will enable me to master Lean Operations. Lean implementation/application in the service industry is my focal point and the drive behind my Master studies and Doctoral studies at some later stage. I have a passion for teaching first year students, and strive in using technology and innovation in my teaching strategy.
Additional affiliations
January 2009 - present
Education
January 2014 - November 2015
January 2008 - November 2008
January 2005 - November 2007
Publications
Publications (63)
This study investigates the influence of lean manufacturing as a strategy to eliminate waste if not minimizing it by considering the different types of waste to eliminate, the 5S Lean method, Kaizen, Just in Time, and Value-added management. The study provides a theoretical application of lean manufacturing on how it can be introduced and implement...
The fourth industrial revolution (4IR) has brought different concepts such as the Internet of Things (IoT), Artificial Intelligence (AI) as well as Big data analysis. Thus, digital learning has also been introduced; it is a learning vehiculated utilizing technology. With the current COVID 19 crisis, digital learning has become the best learning met...
This study aimed to evaluate and determine how improvement in business operation can be achieved in company X's current production processes using Lean Manufacturing (LM). The objectives of this research were: (1) To assess the implementation of LM at company X; (2) To highlight the limitations that can affect the implementation of LM at company X...
The study emphasizes on the execution of ISO 9001: 2015; within a South African service origination that provides learning programs in engineering industries. This study analyses the implementation of ISO 9001:2015 within the service organization. The rationale behind the study is to aid management to understand ISO 9001:2015 and align it with the...
This paper highlights the impact that smart-warehousing has on customer satisfaction and loyalty in the foodservice industry. The study follows an exploratory approach which uses quantitative means to analyze the information collected. The high products demand in the foodservice makes the industry complex to handle as the need to satisfy the custom...
This study suggests a new learning method using online videos and the Internet as a substitute to the traditional teaching method in order to enhance the academic performance of non-engineering students registered in the Faculty of Engineering and the Built Environment at a South African university. Customized video materials covering topics offere...
This article presents an overview on the awareness of healthcare practitioners have on medical waste produced in the health environment in the South African Republic. An analysis of the literature was conducted to identify a gap within published articles between the years 2013 to 2018 that are relevant to health care waste practices covered by vari...
With the increasing pressure and competition from global forces on trade industries, supply chains, transportation and shipment, many countries have adopted the use of Just-In-Time (JIT) inventory systems. Over the years, many organizations have tried to use JIT to manage their inventory management systems and reduce costs related to inventory. Thi...
The ISO standards provide a mechanism for organizations that desire to persistently address their clients' issues through their items and services and constantly improve in quality. This paper looks at how the profundity of ISO 9001 execution impacts organization performance over the long haul. The study was conducted to determine the ISO standards...
This article investigates the influence of lean technique in a manufacturing organization, by analyzing the current flow process, identify problem areas implement 5S as one of the lean techniques, and propose a more efficient process flow. The methodology that was followed to gather data of was observation and interview. It was found that the curre...
This paper’s main objective is to enlighten the readers on the benefits of a good application the Just-In-Time (JIT) approach in a local South African soft drink manufacturing plant with the aim of improving the company’s performance. The study followed a mixed approach, combining both the qualitative and quantitative design approach. In order to c...
This paper’s objectives are to establish and document internal clients’ perception about the quality of service received at the Main Laboratory of the LAB, a national laboratory dealing with transmittable diseases in South Africa. The study followed a quantitative design approach with cross functional examinations. Data collection tool was based on...
The focus of this paper is about business processes re-engineering in the manufacturing industry, with the aim of achieving customer satisfaction and retaining more customers. The benefits of BPR were discussed in the indenture of the benefits of total quality management (TQM). Three sets of questionnaires were designed to extract data from custome...
Non-destructive testing (NDT) is one aspect of the Quality Control (QC) function and is complementary to other long well-known QC methods. The purpose of the study is to alert the mass population about the need for safety measures for end users of products and those working with this plant productions through forecasting and evaluation of the use a...
This research paper identifies and analyses the most important fundamentals to improve project management performance in South Africa. Many important factors were identified in this study such over 60% of participants have a certificate to none formal project management education, which compromises the quality of any project, and increases the numb...
Just-in-Time (JIT) is an inventory management approach of having the exact amount of inventory goods arriving at the exact time when needed. This paper investigates the impact of this approach on South African Inventory Management systems and the organization as a whole, by comparing two companies producing same products (bed mattress), with differ...
The aim of the study was to identify causes of the inefficiency and ineffectiveness of employees and management at the largest hospital in South Africa, to improve the overall service rendered to patients, and to improve the overall operations of that hospital. An observational study approach was followed for the purpose of this study. As part of t...
The study discusses employees' awareness of quality. According to the literature, the success of quality depends on a number of factors such as quality awareness, quality understanding and the benefit of quality of quality at the workplace. The objective of the study is to assess the extent to which employees of the ABC Company are aware of quality...
This article investigates the state of affairs of Project Management as one key discipline that is beneficial to both private and public organizations in the country. A gap analysis was conducted in reviewing the literature of published articles that are relevant to the project management's practices and standards, to gain insight with regard to wh...
The aim of this research is to identify factors promoting motivation and to ultimately improve productivity levels in the laboratories of a water treatment and supply company in Johannesburg, South Africa. A review of the literature spanning for a period of 10 years was performed to determine the causes of motivation and demotivation from well-know...
This paper reports the status quo and impact of leadership in the healthcare sector in South Africa. A gap analysis was conducted in reviewing relevant literature of articles published between 2013-2018 related to the impact of leadership in the country's healthcare. This was to provide an understanding and clear awareness of the influence leadersh...
The research aims to determine the level of employee empowerment and the impact it has on employee satisfaction in a manufacturing setup. A mixed methods research design was followed. Quantitative data was collected through structured questionnaires and then qualitative data through semi-structured interviews with 11 managers at the flavors divisio...
The purpose of this study is to evaluate the impact of Company X QMS on the contractors' quality performance. The study will also determine how Company X's QMS can be utilized to improve the quality performance of its contractors. The survey conducted evidently shows that one element was utilized to enforce contractors to comply with the quality re...
Global competitiveness has impacted the business environment domestically and globally. In fact, it creates a challenge for organisations, particularly manufacturing firms, to seek ways of retaining skills and talent to sustain business practices. This paper highlights the key elements encompassed by continuous innovation that address the challenge...
The aim of the paper is to present the finding of an investigation conducted at a local branch of an international company involved in the construction of renewable power plant in South Africa. The study followed a quantitative design approach to identify the correlation between the organizations internal controls and its supplier’s performance. Th...
This paper presents findings on the extent of the role quality planning plays in CI efforts aimed at developing competitive advantage at a short-term insurer in South Africa. Data was collected using a structured questionnaire developed using a 5-points Likert Scale. The study used interviews and a questionnaire aimed at comparing data on current q...
The study presents findings on how a local insurance uses information management to continuously improve customer satisfaction. The use of information and the way it is managed at this insurer are reviewed and CI tools related to information management are proposed. A survey tool was developed to acquire data in terms of information management usin...
The primary purpose of this study is to present the role a video assignment played in motivating students at the University of Johannesburg to want to learn more about Operations Management 1 during the 2015 academic year. A survey was conducted to establish whether students' exposure to work environment where principles of Operations Management we...
The South African Short-term Insurance industry contributes more than 15% to the South African economy and employs more than 17000 people on a permanent basis, positioning itself as one of the major sectors in the country. It is in the insurance companies' best interest to continuously improve their processes leading to the improvement of service o...