
Salfarina AbdullahUniversiti Putra Malaysia | UPM · Department of Information System
Salfarina Abdullah
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Publications (72)
Big Data Analytics (BDA) plays a pivotal role in the digital transformation of healthcare, significantly boosting organizational performance within the sector. As healthcare organizations increasingly adopt BDA to leverage data-driven decision-making, understanding the factors contributing to BDA quality becomes imperative. Thus, this study has pro...
MOOCs, or massive open online courses, have become increasingly popular in the last several years to offer employees online training and development opportunities. Traditional methods of training, such as in-house or external trainings, frequently provide several obstacles, including high prices, logistical complications, and time limits. MOOCs hav...
This study investigates the determinants influencing citizens' intentions to embrace and use e-government services in developing countries. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, known for their rigorous and systematic approach, are employed to examine the fundamental attributes, provide extensiv...
Requirement Change Management (RCM) is a crucial and complex subject within Global Software Development (GSD), requiring a thorough understanding of its complexity. This study analyzes 2016–2024 literature from IEEE, ACM, Science Direct, and Scopus. A painstaking selection process yielded 73 studies for our research. Four key research questions (RQ...
e-Commerce today is a remarkable experience. However, finding and purchasing a right quality product based on numerous product reviews and manual rating in the e-commerce websites utilize much time among the consumers. This paper presents the problems faced by the consumers when buying products in e-commerce websites and a solution to solve the pro...
The unified Model of Electronic Government Adoption (UMEGA) was developed to bring novel insight into the context of citizen adoption of e-government services. As UMEGA is a recently evolved model, it demonstrates unequivocally the necessity for evaluating this model tailored to adopting e-government from the citizens’ perspective. The current stud...
Internet banking is a method for conducting financial transactions online that makes use of the internet as a platform. Customers could transact at any time and from any location. Numerous aspects relating to the adoption of internet banking have been analyzed and studied in recent in-depth studies from the literature. This paper will merge these n...
Internet banking is nowadays an important platform for taking care of financial matters. Researchers have introduced the acceptance of internet banking, which allows users to fulfil their obligations without visiting a counter. Nevertheless, the lack of sustainability of internet banking acceptance can systematically present the current research. T...
With the phenomenal development and advancement of technology, coupled with the current concerns about effective consumer engagement in health information-seeking (HIS), e-health systems in healthcare are gaining the attention of more and more people. Past literature reviews on HIS show limited discussion on the dimensions that motivate HIS among c...
The progress and evolution of technology have been rapidly transforming various aspects of our society and daily lives, including colleges and campuses into smarter environments compared to the past. Despite the numerous advantages offered by cutting-edge technologies, such as IoT-based smart campuses, academic research on their implementation suff...
The advancement of technology is making university campuses smarter every single day. Despite the benefits of these advanced technologies, the literature concerning the adoption of smart campuses is significantly lacking increased knowledge to provide effective smart campus solutions. This study aims to prioritize the adoption factors of an IoT-bas...
The purpose of this paper is to use the Rasch model software in analyzing the identified influencing factors of internet banking towards improving adoption usage and to find the validity and reliability of the instrument. An initial conceptual model was developed based on the previous of literature review. About 17 factors have been identified from...
Branchless banking is a new digitalization of artificial intelligence (AI) for future banking services. The rapid digitalization and technological advancement of financial institutions (FI) have changed due to the COVID-19 pandemic. Such branchless banks are expected to offer financial customers meaningful access whilst promoting responsible usage...
The end goal of technological advancement used in crisis response and recovery is to prevent, reduce or mitigate the impact of a crisis, thereby enhancing sustainable recovery. Advanced technological approaches such as social media, machine learning (ML), social network analysis (SNA), and big data are vital to a sustainable crisis management decis...
Community resilience following a crisis has become essential to avoid panic. In contrast, social media usage has been practical to improve public resilience. However, the impacts of social media crisis response and social interaction have not been fully addressed. Therefore, this study aims to investigate the effects of social media crisis communic...
Smart education and the sustainable development of smart campuses have drawn significant research attention. This is enabled by intelligent devices that are widely attracting massive applicability in personal and big business contexts and can increase efficiency and convenience. This paper aims to present a solution to address the lack of a proper...
The desire of people affected by crises or disasters is to return to their normal lives quickly and easily. Social media provides a platform for crisis response which helps recovery and resilience building. Therefore, this study aims to investigate how social media crisis response and information shaped people’s resilience-building, either affected...
There is an ongoing discussion about the effectiveness of social media usage on the ability of people to recover from the crisis. However, the existing social media crisis communication models could not address the dynamic feature of social media users and the crisis, respectively. Therefore, the objective of this study is to conduct a preliminary...
The increasing growth in mobile device users and the rapid drop in conventional and mobile data charges have given way for a provision of banking services and mobile banking to be precise. Banks are now extending their services from traditional means of banking to a self-service system. Recently, mobile banking has been growing exponentially, but t...
The involvement application and use of crisis and emergency management and communication are increasing rapidly. This study conducts a systematic literature review to identify the development of theoretical models in the area of social media crisis communication and management. The study aims to review and analyse the relationship of social media-b...
Software developers have shown a lot of interest in using agile approaches and methods to manage projects. The Agile Manifesto in 2001 provided a good basis to use this as it formulated its 4 values and 12 principles. Adaptability was a common feature in the Agile Manifesto to make agility happen and there appears a need to combine dynamism to ensu...
Cloud computing is a growing field, providing the need for enterprises and individuals to access cloud computing resources to meet their organizational computing requirements. The features of scalability, low cost and unlimited resources of cloud computing encourage many organizations and individuals to transfer their data including personal, finan...
Human-computer interaction (HCI) is one of the courses that require in-depth involvement with the end-user to build usable and useful software. The course consists of both theory and practical aspects. One element in this course is doing project work. Throughout the semester, the project has been about a lecturer assigning groups of students with p...
Cloud computing represents the most important shift in computing and information technology (IT). However, security and privacy remain the main obstacles to its widespread adoption. In this research we will review the security and privacy challenges that affect critical data in cloud computing and identify solutions that are used to address these c...
Effectiveness and efficiency of ERP execution is depending on the organization implementation. Every company
that embarks on ERP execution will definitely hope that the execution will be success and effective. The concept of
Critical Success Factors (CSFs) early emerged in 1961. Many studies have been conducted in order to analyze on
the most CSFs....
This paper discusses the Agile methodologies and the use of its water-scrum-fall derivative for software project
development. This approach seems to be a good alternative to the current development methods.
The purpose of this research is defining the main factors influencing on decision of management system on sensitive
data in cloud. The framework is proposed, a structured interview with experts working on cloud computing and a
pilot study conduct to explore the main objectives of framework. The framework using multilevel to enhance
management infor...
The initial criteria for evaluating a researcher's output is the number of papers published. Furthermore, for the measurement of author's research quality, the number of citations is significant. Typically, citations are directly linked with the visibility of a research paper. Many researches had shown that the visibility of a research paper can be...
The purpose of this research is defining the main factors influencing on decision of management system on sensitive data in cloud. The framework is proposed to enhance management information systems decision on sensitive information in cloud environment. The structured interview with several security experts working on cloud computing security to i...
Attention on green computing has been growing in this decade. Green computing is generally a large field of study which is concerning study of related environmental issues on information technology (IT) and computer science relevant systems, datacenters, hardware, networks, processes, software, and architectures. Several existing researcher papers...
This paper aims to develop a knowledge audit (KA) model with the focus on knowledge assessment in the requirements elicitation process (REP) to allay the problems of REP regarding knowledge communication. The principal problems with REP are knowledge conflict and the failure to mention a variety of knowledge and requirements changes. Despite of man...
Knowledge flow exists in very nearly in each teamwork , community cooperation
environment and now it attracts much consideration , attention in the knowledge
management field. In a knowledge-based organization, knowledge workers need to
acquire a variety of knowledge (information) about their tasks .Therefore; many
organizations have built knowledg...
Cloud computing is a modern technology that gives access to the network upon request to required computing resources such as to network, servers, storage, applications and services. Agricultural data is massive data that belongs to certain country which has to be protected as national property. The cloud computing services normally relied on data t...
Cloud computing is a modern technology and it gives access to the network upon request to required computing resources (network, servers, storage, applications and services). This exciting computing model depends on data traffic and controlled by a third party. Despite the expected savings in infrastructure and the development cost for business fle...
Background: Main asset in software industry is knowledge of employees who work in software development. Knowledge is main asset to succeed in green sustainable development. There is no research about to implement tech-niques of Knowledge Management (KM) in order to help in managing knowledge of Green Software Development (GSD). This is the research...
There is a great deal of knowledge in requirement elicitation process (REP), because there are different stakeholders with various knowledge backgrounds. Different backgrounds of knowledge lead to different ways of knowledge expression that negatively affect knowledge understandability and cause ambiguity. Knowledge ambiguity results in incorrect i...
Flow of Knowledge pertains in most teamwork and it attracts the researchers in the field of knowledge management. Since flow of knowledge usually happens in a particular context, context has to be taken into consideration in knowledge flow modeling. Past models of flow of knowledge lacked in terms of software development and lacked in-depth explora...
In most of the organizations, the collaboration across time, culture, and geographical boundaries has become one of the common practice and has given rise to the concept of globally teams known as virtual teams. Virtual teams use technologies to communicate with each other such as email, video conference, and text messages. Based on a review of the...
This paper considers the importance of knowledge in software development organizations which are highly knowledge-intensive and focuses on knowledge audit in their requirement elicitation process. Requirement elicitation process involves a great deal of knowledge and there are several problems regarding eliciting and using the knowledge in this pro...
This paper aims to study the influence of sunspot number on High Frequency (HF) radio communications in Peninsular Malaysia for the years 2009 to 2011. Sunspots, which are a natural phenomenon that occurs due to magnetic activities on the Sun's surface, can be counted using smoothed sunspot number (SSN). HF signal propagates through the ionosphere...
In most of the organizations, the collaboration across time, culture, and geographical boundaries has become one of the common practice and has given rise to the concept of globally teams known as virtual teams. Virtual teams use technologies to communicate with each other such as email, video conference, and text messages. Based on a review of the...
In most of the organizations, the collaboration across time, culture, and geographical boundaries has become one of the common practice and has given rise to the concept of globally teams known as virtual teams. Virtual teams use technologies to communicate with each other such as email, video conference, and text messages. Based on a review of the...
Global awareness of sustainability issues lead to researchers and organizations concentrate on applying green computing as solution to achieve sustainability. However, various previous studies mainly focus on hardware solution rather than software. Hence, there is lacking of model in discussing green software development (GSD). This paper suggests...
While several studies have been conducted relating to the acceptability and use of Smart National Identity Card (SNIC), research in determining factors that influence the citizens' acceptance and use of health information application in (SNIC) has not yet been conducted. This paper presents a new paradigm of individual level technology acceptance a...
Knowledge flow (KF) and workflow have many definitions in the literature. The development of information technology has led many organizations to become more focused on knowledge than on labor because KF is considered complementary to the software development process when used in the software development domain. Knowledge is the most valuable prope...
Emerging awareness of sustainability matters urge the people go for green computing as solution to the environmental problems. There were a lot of previous researches studied about hardware solution, and only few papers that focused on green software area. However, there is lacking of research that discusses about how to implement knowledge managem...
Knowledge plays an important role to the success of
any organization. Software development organizations are highly
knowledge-intensive organizations especially in their requir ement
elicitation process (REP). There are several problems regarding
communicating and u sing the knowledge in R EP such as
misunderstanding, being out of scope , conflicti...
Ontology is an important concept in Computer Science to formally represent knowledge. The software engineering ontology assists in defining information for the exchange of semantic project information framework. Research into ontological issues has been widely active in various areas. This paper presents the origin of ontology research and gives th...
Ontology is a word that has been the subject of many studies. It is an important concept in computer science to formally represent knowledge in a way that software can process the knowledge and reason about it. The software engineering ontology assists in defining information for the exchange of semantic project information frameworks. Research int...
In this study, we proposed a framework for measuring knowledge transfer process in e-learning environment. This framework provides an element that covers all aspects to better evaluate the KTP and e-learning and provide a better description in explaining issues of effectiveness. We set up questionnaires to survey users of E-Faculty (e-learning syst...
Without any doubt, Knowledge Management (KM) does offer the way on how to exploit intellectual capitals in business organizations. However, the KM principles can also be implemented in other types of organization such as the Higher Learning Institutions (HLI). One way to exploit KM is by implementing the KM System (KMS). As we all concern, knowledg...