S. M. Ferdous Azam

S. M. Ferdous Azam
Management and Science University | msu · Postgraduate Centre

Doctor of Philosophy

About

224
Publications
149,970
Reads
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1,216
Citations
Citations since 2016
209 Research Items
1192 Citations
20162017201820192020202120220100200300
20162017201820192020202120220100200300
20162017201820192020202120220100200300
20162017201820192020202120220100200300
Additional affiliations
January 2011 - May 2015
International Islamic University Malaysia
Position
  • Research Officer

Publications

Publications (224)
Article
Full-text available
Burnout is a work-related severe problem that needs careful attention. Mainly, burnout of the beginning professionals is a more pressing issue since it affects the entire future of such professionals. This paper attempts to understand the burnout status of a group of pre-service English Language teachers who are on an internship for one year with a...
Article
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The purpose of this study was to engage in a preliminary investigation of the burnout level of the practitioners involved in teaching of English as a second language (ESL) in Sri Lanka. The study was carried out with a sample of 80 ESL practitioners representing all nine provinces of the country. English version of the Copenhagen Burnout Inventory...
Article
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Abstract Purpose -To analyze how service quality affects customer satisfaction levels among outbound Maldivian medical travellers who have received medical care in a hospital in South Asia. Design/methodology/approach - Cross-sectional data were collected from 400 outbound medical travellers of Maldivian ethnicity using a survey questionnaire. St...
Article
Nonprofit organizations are critical actors in the Sustainable Development Goals as they provide a wide range of social services to the community and contribute to creating a sustainable future. They must compete for funding or government contracts by showing high social performance. Among the top factors influencing social performance is capacity,...
Article
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The public education system of Sri Lanka suffers from poor education outcomes and wide disparities in academic achievement across schools, and studies have revealed that students’ outcomes are best when the teachers are qualified in both, the subjects they are assigned to teach and in pedagogy. Though the studies have revealed that student outcomes...
Article
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Public education system of Sri Lanka suffers from poor education outcomes and wide disparities in academic achievement across schools, and studies reveal that students’ outcomes are best when the teachers are qualified in both subjects, they are assigned to teach and in pedagogy. At present teacher stress has become a critical issue in the educatio...
Article
Orientation: In developed countries, organizations struggle with staffing challenges and become highly competitive regardless of the increasing number of college graduates. Also, the process of staffing inherent in any organizational performance. There are allegations in the Maldivian Civil Servants that recruitment and selection process is being m...
Article
This paper explores the influence of family business background on the entrepreneurial intention of university students and how it affects their career choice. Entrepreneurial education has limited success in promoting entrepreneurial activities among the educated youth prompting academicians to look at avenues to ameliorate it. Though family busin...
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This study explored the drivers/stimulators behind the effective implementation of green strategy and how firms can strategically minimise barriers and hurdles. It investigated the barriers to green responsiveness encountered by small and medium-sized enterprises (SMEs) from the perspective of owners/top managers in a developing economy. The presen...
Article
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Consumer attitude towards global luxury brands has been researched by many scholars around the world. The purpose of this paper is to discuss the factors affecting consumer attitude towards global luxury car brands. This study conceptualizes a new model to identify the factors affecting to the consumer attitude towards global luxury car brands. The...
Article
Municipal councils of a country are public services organizations that have been operating in a market monopoly. The purpose of carrying out a pilot study is to check the appropriateness of the questionnaire and the feasibility of the analytical process before carrying out a comprehensive research study. This pilot study focuses on the service qual...
Article
Purpose This study aims to offer empirical evidence on how integrated thinking affects the integrated reporting (IR) practice and how integrated thinking originates from board and management involvement, cross-functional integration and integral link between capitals and strategies. Design/methodology/approach This study is cross-sectional and use...
Article
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This paper reports on a study investigating the washback effect of the English Baccalaureate Exam, a high-stakes exit and admission exam for 4 th form of secondary school students in Tunisia. The study aims at gaining preliminary understanding of the relationships between teacher-related factors and their teaching practices. A mixed methods researc...
Article
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The key to success and sustainability in higher education institutions in maintaining a higher level of quality. Over the past two decades, the higher education system has been evolving in this dynamic context. Extreme obstacles are imposed not just on the graduates, but also on the educational institutions, due to the stakeholders' extremely high...
Article
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Enterprise risk management is a modern, strategic tool that mitigates the overall risks of organizations. The theoretical literature review revealed the standards and frameworks recommended by international risk management organizations, which provide guidelines for risk assessment and mitigation. The empirical literature review revealed that studi...
Article
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The present paper examines the washback effect of teachers' perceptions about the High-Stakes National English Baccalaureate Exam (AE) and their beliefs about what constitutes effective teaching methodology (BETM). A sequential quantitative-qualitative methodology was used. A questionnaire was administered to 450 English language of 4th form of sec...
Article
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Teachers' beliefs have triggered a lot of research interest, especially in high-stakes examination contexts. It is widely acknowledged that the relationship between teachers' beliefs and practices is complex. Hence, this article presents an empirical study to investigate teachers' perceptions, i.e. attitudes towards the English Baccalaureate Exam (...
Article
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Purpose The utilisation of market-based approaches (MBAs) than command-control approaches (CCAs) is still at the embryonic stage to stimulate the green behaviour of small and medium-sized enterprises (SMEs) in developing economies. The study aims to elucidate the association between environmental incentives (EIs), green responsiveness (GR) and envi...
Article
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Higher educational institutions are exposed to various types of risks what other entities face naming strategic, operational, financial, compliance, technological and reputational risk owing to terrifying competition, rapid technological advancements and unpredictable environmental tremors. Implementation of enterprise risk management is the best s...
Article
Higher educational institutions are exposed to various types of risks what other entities face naming strategic, operational, financial, compliance, technological and reputational risk owing to terrifying competition, rapid technological advancements and unpredictable environmental tremors. Implementation of enterprise risk management is the best s...
Article
School culture is considered to be a system of meanings that influence every aspect of the school including school effectiveness. The aim of this study is to examine the impact of school culture on school effectiveness in government schools in Maldives. A quantitative approach using a survey design was adopted for the study. In order to achieve the...
Chapter
Abstract The main objective of this study is to analyze the recruitment and selection theories and practically how theories were implied to adopted in Maldives Civil Service Sector. The study consists of a mixed method. The primary and secondary sources of data were used to design for descriptive study. The study obtained a questionnaire, interview...
Article
Full-text available
Indonesia's growth prospects are revising due to the increasing intensified social unrest and geopolitical tension between the United States and China that affected Indonesia's international trade. On the other hand, several obstacles usually prevent economic growth, such as surging population growth, inadequate infrastructure, limited resources or...
Conference Paper
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Since the last decade, ASEAN countries have been chosen by the developed countries as one of the favorite trading partners. The establishment of ASEAN allows member countries to accelerate their open trading activities worldwide, especially among ASEAN members. However, the export and import activity of the ASEAN-5 countries have interconnected wit...
Article
Purpose of the study: The microfinance industry has been developed significantly last two decades. It is fast becoming a household name globally and one of the key contributors to social-economic development. The Sustainability of the microfinance industry depends on several factors and encounters numerous challenges. The purpose of the study is to...
Article
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This research seeks to identify and analyze the market competition for the Jiangsu Express industry. In 331 prefecture-stage towns, there are around 13,000 self-operated shops. SF Express made a total profit of 57.48 billion yuan in 2016. To retain a competitive edge, express businesses must have a recognizable brand. Franchising may assist in enha...
Article
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This study will examine the challenges and solutions faced by Jiangsu Express in the market. To retain a competitive edge, private express companies must build a reputable brand. The franchising strategy may support the website’s enthusiasm by quickly growing the business. Rapid growth has several drawbacks, such as high employee turnover and low c...
Article
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This study is focused on entrepreneurship in community-based tourism (CBT) in Sri Lanka. It examines the effect of entrepreneurial competences and orientation towards the performance of homestays although the majority are not successful. Recent research has revealed that homestay tourism is not effective, nonetheless it has been identified as the s...
Article
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Mobile payment refers to a payment method by which a consumer pays a bill for goods or services through a mobile terminal. mobile payment users can send payment instructions directly or indirectly to a bank financial enterprise via mobile devices or proximity sensing devices, thereby enabling currency payments and funds transfers. It realizes the i...
Article
Full-text available
Mobile payment refers to a payment method by which a consumer pays a bill for goods or services through a mobile terminal. mobile payment users can send payment instructions directly or indirectly to a bank financial enterprise via mobile devices or proximity sensing devices, thereby enabling currency payments and funds transfers. It realizes the i...
Article
Full-text available
Mobile payment refers to a payment method by which a consumer pays a bill for goods or services through a mobile terminal. mobile payment users can send payment instructions directly or indirectly to a bank financial enterprise via mobile devices or proximity sensing devices, thereby enabling currency payments and funds transfers. It realizes the i...
Article
Full-text available
Parents play a vital role as social actors in developing children's academic achievement by motivating them. Their active participation in children's learning process is quite noteworthy for them to influence their children for a better learning outcome. Parental involvement in literature defines in a variety of ways. It is generally the involvemen...
Article
This article attempts to discuss, how does women empowerment in Sri Lanka could be used as an effective tool to alleviate poverty. Predominantly microfinance was identified as an effective concept to reduce poverty and improve social well-being. The women empowerment is also play a vital part in the process. Microfinance industry has adapted variou...
Article
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Total quality management (TQM) is a collection of strategies for constantly improvement inside organisations. The government of UAE has made considerable measures towards the adoption of TQM. Despite that, many organisations in UAE are not able to adopt the principles of TQM. The purpose of this study is to explore the influence of TQM principles p...
Article
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Since 1980, Total Quality Management (TQM) has emerged as a management strategy for providing customers with services that match their needs. In the UAE, the department of municipal affairs and transport will introduce quality measuring tools. TQM establishes quality as the guiding force behind leadership, planning, and design, necessitating the as...
Article
Full-text available
To provide customers with services that meet their demands, Total Quality Management (TQM) has arisen as a management technique since 1980. Quality measurement instruments are to be implemented in the department of municipal affairs and transport in the UAE. TQM makes quality the driving force behind leadership, planning, and design, thus it requir...
Conference Paper
Full-text available
The role of the SME community on environmental sustainability is a prominent theme in environmental literature, where it has less attention in developing economies. The study aims to elucidate the relationship between environmental attitudes, perceived internal motivators, and green responsiveness of Small and Medium Sized Enterprises (SMEs) in the...
Article
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People strategy simply aim to establish best practice in each of the HR policy areas, there have been attempts to describe people strategy as an internally coherent set of HR policies and practices. This endeavor has proven to be both difficult and elusive. As one might expect, there appears to be no one single ideal type of people strategy with a...
Article
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Purpose: The study seeks to understand the relationship between two critical success factors for the commercial success of patented innovation: the invention's market orientation and diffusion. The study also assesses the moderating effect of patent ownership in the relationship between the predictors' market orientation (MO) and diffusion (DF) wit...
Chapter
Abstract The main objective of this study is to analyze the recruitment and selection theories and practically how theories were implied to adopted in Maldives Civil Service Sector. The study consists of a mixed method. The primary and secondary sources of data were used to design for descriptive study. The study obtained a questionnaire, interview...
Article
Full-text available
This study examines the significance of the adoption of proactive environmental strategy (APES) as a source of competitive advantage for the organization. The relationship between the adoption of environmental proactivity and their environmental performance (ENVP) and economic performance (ECP) were studied, and then the prevailing organizational c...
Chapter
This study aimed to examine a moderating effect of employee turnover between recruitment and selection practice and organizational performance in the Maldives Civil Service Sector. An adopted self-administered questionnaire was distributed to Maldives Civil Servants. Google Doc questionnaire distributed through an online platform; Email, WhatsApp,...
Chapter
This study aimed to examine a moderating effect of employee turnover between recruitment and selection practice and organizational performance in the Maldives Civil Service Sector.An adopted self-administered questionnaire distributed to Maldives Civil Servants. Google Doc questionnaire distributed through an online platform; Email, WhatsApp, Vibe...
Article
Full-text available
Professional accounting bodies, regulatory bodies, academics, and researchers have highlighted the importance of applying the IR practices, and the academic discussion addressing the IR phenomena proliferated. This study analyzes the perspectives of diffusion of innovation theory, institutional theory, legitimacy theory, stakeholder theory, shareho...
Article
In the rapid changing business environment and the competition between organizations, employees' performance is the most critical issues for overall organizational performance in Libyan commercial bank. Therefore, the study was aimed to examine the effect of human resource management practice and leadership style on employee performance, and the me...
Article
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Published by American Journals Publishing Center, USA (Website: https://www.american-journals.com/americanjournals). Environment is widely recognized as a valuable resource by communities worldwide. Environmental protection is viewed as a work that will foster understanding and develop resources for increasing environment sustainability and human k...
Article
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Published by American Journals Publishing Center, USA (Website: https://www.american-journals.com/americanjournals). Existing transformational leadership techniques have been connected with varying degrees of employee innovativeness, according to leadership theory. Studies show that transformational leadership is related to improved workplace innov...
Article
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The objective of this study is to examine the role of information communication technology (ICT) and international entrepreneurship in international relations among business entities. The relationship between ICT, access to the entrepreneurship opportunity, entrepreneurship marketing, entrepreneurial performance and international relations was exam...
Article
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Now a day, trade integration is playing an important role in international relations. To foster the cross-border economic activities, the role of trade integration is substantial. Therefore, objective of this study is to examine the role of trade integration and cross-border entrepreneurship in international relations. Thus, the relationship betwee...
Chapter
This chapter aims to establish the present understanding and commonality with the variables that affect e-business allocation. The model was tried with 200 Malaysian respondents as an example. The questionnaires were distributed to SME business visionaries in a variety of sectors. Additionally, a role connection for the extent of exposure to e-busi...
Chapter
This chapter focuses on studying data mining technologies and the predictive analysis of product sales for Amway (M). Several parts have been adopted to outline the rationale for the research, which consisted primarily of reading books, journals, and internet articles on data mining and conducting interviews and observations to collect Amway data (...
Conference Paper
Purpose-This study aimed to examine a moderating effect of employee turnover between recruitment and selection practice and organizational performance in the Maldives Civil Service Sector. Research Methodology-An adopted self-administered questionnaire distributed to Maldives Civil Servants. Google Doc questionnaire distributed through an online pl...
Article
Full-text available
This study aims to determine the impact of the attitude of taxpayers, taxpayers’ knowledge, taxpayers’ awareness, and tax socialization on taxpayers’ compliance of Micro, Small, Medium-sized Enterprises (MSMEs) in Palembang, Indonesia during the Covid-19 Pandemic. A quantitative research method is used with a deductive research approach. This study...
Article
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This study aims to determine the effect of tax sanctions, self-assessment system, e-commerce, and AEoI toward tax avoidance of online business in Indonesia. A quantitative research method is used with a deductive research approach. This study used primary data by distributing questionnaires to all online business owners in Indonesia. The sampling m...
Article
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A critical institution in a society is the hospital as a centre for medical services. There are physicians and nurses in the hospital. Nurses are also expected to enhance nursing performance as the largest health care team. The organisational structure here can only strengthen the perception of some dimensions of job satisfaction, such as the attai...
Article
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This quantitative study contributes to theory and practice by analysing the interrelationships between service quality, customer satisfaction and behavioural intention among Maldivians’ seeking medical tourism services. A total of 385 samples collected using stratified proportionate random sampling and a survey questionnaire approach in a non-contr...
Article
Human Resource Management (HRM) is a significant source that adds value to the organization. However, Recruitment and Selections (RS) are the key aspects that could impact any organizational effectiveness. Most importantly, it gives a competitive advantage in innovation and continuous efficiency. If the recruitment and selections are well managed,...
Article
Full-text available
Empirical studies related to interrelationships between variables perceived value, customer satisfaction and behavioural intention conducted in the Maldives context and in the medical care industry is very rare. A quantitative cross-sectional study conducted in natural settings using a survey questionnaire to assess the interrelationships between a...
Article
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The article illustrates the connection between organizational factors that influence on employee’s motivation and productivity in a given organization satellite TV channel in Bangladesh. The exploration surveys important writing to distinguish the organizational factors that impact representative inspiration and their output also. Be that as it may...
Article
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Purpose: The motivation behind this investigation is to assess the effect of motivation on employee's productivity with regards to satellite TV station in Bangladesh. Two motivation factors were recognized based on exploratory factor analysis specifically economic factors and organizational factors also. Two dimensions in economic factors, such as,...
Article
Full-text available
Literature on leadership identifies that current transformational leadership styles are related to job satisfaction by varying degrees. Several studies have indicated that transformational leadership results in higher levels of job satisfaction. In consideration of the current Kuwait business market, the overall aim of the study was to investigate...
Article
Full-text available
The aim of this paper is to evaluate customer satisfaction in the banking sector of Libya, based on e-marketing. This is an empirical study using mainly primary data collected through a well-structured questionnaire. The study was conducted after validity and reliability testing of a self-administered questionnaire using SPSS program. The questionn...
Article
Full-text available
The purpose of this paper is to determine, based on e-marketing, the customer satisfaction of Libya's banking industry. This is an empirical research designed using primary data gained by a well-structured questionnaire. After validity and reliability checking of a self-administered questionnaire using the SPSS software, the analysis was performed....
Article
Full-text available
Parents play a vital role as social actors in the development of children's academic achievement by motivating them. Their active participation in their children's learning process is quite important for them to influence their children for a better learning outcome. Parental involvement in literature has been defined in a variety of ways. Parental...