Ruby Roberts

Ruby Roberts
Robert Gordon University | RGU · Aberdeen Business School

Doctor of Philosophy in Psychology

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16
Publications
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103
Citations

Publications

Publications (16)
Conference Paper
Working towards a net zero future requires change and adaptation from us all. Innovation offers many potential solutions on how to successfully make that change within the oil and gas industry. Consequently, maximising the value that technological innovation presents is vital for delivering a sustainable net zero. Yet, the oil and gas industry has...
Article
Full-text available
What use is technology if no one uses it? This question underscores the critical interaction between people and the technology, highlighting the importance of understanding the underlying psychological factors that influence technology uptake. This study focuses on the corporate decision-makers who are the “gatekeepers” to the introduction of new t...
Article
Full-text available
People have the power to make an innovation a success or a failure. Corporate decision makers act as both facilitators and barriers to the introduction of technologies into their organisations. Psychological factors clearly have an impact on their decisions and acceptance behaviours, but these have not been fully explored. Consequently, an understa...
Article
To maximize the opportunities for the adoption of newly developed products, there is a need to better understand how psychological factors have an impact on the acceptance and deployment of innovative technology in industry. While there is extensive general literature on the psychological factors that influence consumer behavior and the use of new...
Article
To ensure that the full potential of innovative technology is maximised, it is crucial to understand the psychological factors that influence technology adoption in all industrial consumers. The oil and gas (O&G) industry exemplifies industrial consumers’ reluctance to adopt new technology. Our critical incident interviews identified the key psycho...
Conference Paper
Innovation is critical to the future success of the oil and gas industry. Yet, the sector has a reputation for being conservative and reluctant to adopt new technology with companies sometimes referred to as "fast followers". Compared to other sectors, O&G has a set of unique characteristics that has the potential to hinder technology adoption. Res...
Preprint
Full-text available
2 Psychological barriers to technology adoption Executive Summary This report describes the findings of the first work package from the OGTC funded research project "Best practices for the introduction of new technologies: Investigating the psychological dimension" being carried out by industrial psychologists from Aberdeen Business School, Robert...
Article
Full-text available
Drilling incidents have emphasized that offshore drillers require a high level of cognitive skills, including situation awareness and decision making, to maintain safe and efficient well control. Although a number of tools for supporting operators’ cognition are available in other high-risk industries, there is no specific tool for drilling. We dev...
Article
Context: The tension between service and training in pressured health care environments can have a detrimental impact on training quality and job satisfaction. Yet the management literature proposes that competing demands are inherent in organisational settings: it is not the demands as such that lead to negative outcomes but how people and organi...
Article
Full-text available
Background: Monitoring the quality of clinical learning environments (CLEs) is immensely important in medical education. Objective indicators of the quality of the CLE can be used to measure learner perceptions and to inform educational improvements; however, many established tools were not designed for use in clinical settings and are not theoret...
Article
Purpose The ability to monitor and detect anomalous changes in an oil well is a fundamental aspect of an offshore driller's job, so as to maintain well control, the safety of the surrounding rig and minimize risk. Drillers are required to have a high level of situation awareness in order to recognise and interpret indicators that suggest that hazar...
Conference Paper
Full-text available
Objectives/Scope Large scale drilling disasters, such as Macondo and Montara, as well as recent industry guidelines (e.g. IOGP, 2014) have highlighted the importance of non-technical skills, including Situation Awareness (SA) and Decision Making (DM). Behavioural marker systems have been used in other high risk domains to assess and train non-techn...
Article
Full-text available
The aim of this study was to identify the cognitive components required for offshore drillers to develop and maintain situation awareness (SA) while controlling subsea hydrocarbon wells. SA issues are often identified as contributing factors to drilling incidents, most recently in the Deepwater Horizon blowout. Yet, there is a limited body of resea...
Article
Full-text available
Situation Awareness (SA) issues are often identified as contributing factors to drilling incidents, most recently in the Deepwater Horizon blowout. Two studies aimed to identify the cognitive components required for offshore drillers to develop and maintain SA whilst controlling subsea hydrocarbon wells. In study one, critical incident interviews w...
Conference Paper
Full-text available
The cognitive skill of knowing what is going on around you and using that information to predict future events is vital for drilling for oil and gas on offshore installations. This skill is known as Situation Awareness (SA), influencing subsequent decision making and performance. Failures of SA have been identified in a number of high profile well...

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Projects

Projects (3)
Project
To maximise the opportunities for newly developed products, there is a need to better understand how the psychological factors impact on the acceptance and deployment of innovative technology. This project is designed to examine how the particular attributes of the upstream oil and gas industry interact with the underlying psychological processes that govern adoption and deployment decisions.
Archived project
The images of the Deepwater Horizon drilling rig engulfed in flames and sinking into the Gulf of Mexico emphasised the importance of Situation awareness (SA) for safety in offshore drilling in a way that human factors research had not previously managed. The purpose of this thesis was to identify the cognitive components associated with offshore drillers’ SA, to apply Endsley’s three level model of SA (1995) to the drilling domain, and to design interventions that support drillers’ awareness. Interviews with experienced drill crew (n=18), live observations, and video analysis (n=24hrs) of drilling simulator scenarios, identified key drillers’ SA components and factors that can positively and negatively influence drillers’ SA. These findings were used to develop the preliminary Drillers’ Situation Awareness (DSA) model. A cognitive task analysis classified the technical steps (well control manuals) and SA components (using the DSA model) required for the well control task of kick detection. An analysis of a critical phase of the Deepwater Horizon drilling disaster was conducted by applying the DSA model to the cognitive data extracted from the investigation reports and court hearing transcripts, revealing issues with the drill crew’s awareness and possible influencing factors. Finally, two interventions to support drillers’ SA were designed: the computer-based Drillers Situation Awareness Task (DSAT) developed to measure aspects of SA and Decision Making (DM). It was found to be potentially viable as a measurement tool from a pilot study (n=14). A prototype behavioural marker system for drillers’ SA and DM (DCogs) was developed from prior cognitive task analysis data, refined and behavioural markers were identified using a review panel. The system was found to have an acceptable content validity using an online survey (n=15) of drilling personnel. The performance measures of the DSAT and DCogs have direct applications for supporting drillers’ SA and DM through training and assessment.