Roy D. Johnson

• Ph.D.
• Professor at University of Pretoria

Currently, there is a worldwide decline in the participation of women in the information technology (IT) profession and education. This article continues the existing discourse on women in IT by discussing the South African domestic and IT work environments. The aim is to understand whether South African women experience similar levels of career pr...

The beauty of qualitative research is in its appreciation of context, pluralism and diversity. However, this appreciation creates a problem; the results from such studies are often dissonant or appear to be disconnected. On the other hand, there is a growing acceptance and appeal for the rich insights gained from qualitative studies in Information...

Purpose – Academic authors tend to define terms that meet their own needs. Knowledge Management (KM) is a term that comes to mind and is examined in this study. Lexicographical research identified KM terms used by authors from 1996 to 2006 in academic outlets to define KM. Data were collected based on strict criteria which included that definitions...

This paper presents a study of the deaf effect response to bad news reporting in an IT project management context. Using a mixed method approach that included both quantitative and qualitative data obtained through a laboratory experiment, our findings suggest that individuals turn a deaf ear to bad news reporting when bad news is received from a p...

The mining industry in South Africa contributes significantly to its economy. Training is an important component in these environments and e-Learning is often used to train the large workforce. In the face of current labour unrest and job cuts in this sector, it is foreseen that e-Learning might play an increasing important role to upskill the rema...

Purpose – This research reports on how influence processes (IP) impact on the implementation effectiveness of information technology (IT) projects. Drawing on an innovation perspective that elevate the interplay of factors related to innovations framing, innovations environment and innovation attributes, the study focused on IT projects based in Af...

This paper presents a study of the deaf effect response to bad news reporting in an IT project management context. Using a mixed method approach that included both quantitative and qualitative data obtained through a laboratory experiment, our findings suggest that individuals turn a deaf ear to bad news reporting when bad news is received from a p...

Although teaching the technical skills required of Information Systems (IS) graduates is a straightforward process, it is far more difficult to prepare students in the classroom environment for the challenges they will face interacting with end users in the real world. The ability to establish a successful relationship with end users is a critical...

Introduction. This paper examines the persistent problematic issue of engaging business students in teaching computer programming. Studies continue to document challenges in teaching computer programming and various methods have been proposed with varying degrees of success. From an educator's perspective, the concern is how to engage students to e...

Purpose Beyond critique of current maturity models, the research literature has neglected to supply empirical evidence of the value knowledge management (KM) holds for organizations. The majority of studies, in common with other emergent business philosophies, are focused on large organizations of developed economies, where readily available implem...

Although teaching the technical skills required of Information Systems (IS) graduates is a straightforward process, it is far more difficult to prepare students in the classroom environment for the challenges they will face interacting with end users in the real world. The ability to establish a successful relationship with end users is a critical...

The use of the Internet offers a unique opportunity to bring together individuals in an interactive setting for social and educational purposes. Colleges and universities have augmented their brick and mortar classes with virtual course offerings using the Internet for distance education. This paper will examine the origins of distance education an...

Purpose The institutionalization of knowledge management (KM) principles, policies and strategies could be summarized as being diverse, problematic and located across the spectrum of views. Studies suggest that very little is reported on how these principles are institutionalized in organizations. This paper seeks to examine the role these principl...

This paper explores the much ignored but critically important subject of the perceived relationship between information and communications technology (ICT), information management (IM) and knowledge management (KM). Defining the border between ICT, IM and KM, and especially the maturity remains a highly debatable topic. These issues could be concis...

Purpose – Wilson argues that knowledge management (KM) maturity is an extension of information management and effective management of work practices. Gallagher and Hazlett state that there is too much effort addressing technological concerns in KM while offering little practical assistance. Kruger and Snyman believe KM is a strategic resource with...

Requirements engineering (RE) is a key discipline in software development and several methods are available to help assess and improve RE processes. However, these methods rely on prescriptive models of RE; they do not, like other disciplines within software engineering, draw directly on stakeholder perceptions and subjective judgments. Given this...

All business teams require a mode of communication between team members. In today's business world there are many ways to communicate including individual and group meetings face-to-face, net meetings, teleconferencing, land line phones, cell phones, pagers, e-mail, voice mail, and instant messaging. This study sought to identify media choices for...

Background: Complementary and alternative medicine (CAM) is popular among U.S. health care consumers, but no study has examined how much health educators know about CAM. Purpose: To examine the knowledge of basic CAM concepts and common CAM therapies among health educators in the U.S. Methods: An online survey was conducted among 1,299 health educa...

Cognitive mapping has been used to support strategic planning in business. However, the process has seldom been utilized to support strategic planning in nonprofit public organizations, where many reporting lines are less clear. This paper describes how the cognitive mapping process was designed and implemented to help a large academic department i...

Information Systems (IS) projects are increasingly staffed by cross-functional teams working together to solve complex tasks. To better prepare students for this business reality, higher education institutions need to integrate team projects within their courses. Despite good intentions, these team projects do not always have the desired outcomes....

Project escalation is known to frequently occur in the context of information systems (IS) projects. The reluctance to hear bad news—a phenomenon that has been labelled the "deaf effect"—has been suggested as a possible reason for why projects are allowed to escalate for as long as they sometimes do. The deaf effect response to bad news reporting h...

The concept of system use has suffered from a "too simplistic definition" (DeLone and McLean [9], p. 16). This paper reviews various attempts at conceptualization and measurement of system use and then proposes a re-conceptualization of it as "the level of incorporation of an information system within a user's processes." We then go on to develop t...

Requirements engineering is a key discipline in analysis and design of business software. There are commonly accepted processes available for requirements engineering, but many organizations struggle to implement and follow these processes. A number of methods have therefore been developed to help assess and improve requirements practices. This exp...

Requirements engineering (RE) practices are critical to success during the development of business software. As managers assess RE practices, they apply specific perspectives that determine problems identified and recommendations for improvement. Two perspectives have recently dominated managerial thinking within the software industry, one rooted i...

Service learning is a valuable instructional methodology that is little used in information systems (IS) education. The purpose of service learning is to promote real-world relevance through the application of classroom knowledge to problems in the business community. Students develop leadership and teamwork skills while enhancing their civic engag...

The most recent model curriculum for graduate information systems programs includes a project management course, which contains a balance of technical and managerially related skills. Prior research has shown that adoption of this project management course among information systems graduate programs is not extensive. This study compares the topical...

The heightened need for both knowledge and privacy through information security has been well established by the Homeland Security Initiative and driven by the events of the past two years. This need extends beyond computer science and technology to the broader business community. The purpose of this paper is to examine the combination of distance...

This study examined the longitudinal effects of grade distribution and faculty evalua-tions in a large Computer Information System department. A significant relationship was identified between grade inflation and the letter grades issued by faculty over a 10-year period. Additionally significant was the effect of students' expectations of high grad...

Tenure, promotion, and merit pay at most universities are a direct function of the quantity and quality of a faculty's publication. In particular, recent changes in the treatment of non-tenure track (NTT) faculty at a large south-eastern University suggest that for NTT faculty, whose assigned workload consists primarily of teaching responsibilities...

This study compared the effects of using voice mail files sent as electronic mail (e-mail) attachments versus text-based e-mail to provide student feedback. Social Presence Theory (SPT) was used as the theoretical framework for assessing the two modes of delivering feedback. SPT would predict that voice mail would be perceived as higher than e-mail...

This study compared the effects of using voice mail (v-mail) to electronic mail (e-mail) over the Internet to provide student feedback using Media Richness Theory (MRT) and Social Presence Theory (SPT) as the theoretical framework. MRT and SPT would predict that v-mail would be perceived as higher than e-mail in media richness and social presence....

Using Media Richness Theory (MRT) as the theoretical framework, this study compared the effects of using electronic mail (e-mail) to voice mail (v-mail) over the Internet to provide student feedback. MRT would predict that v-mail would be perceived as higher than e-mail in media richness. Results indicate, however, that the two media were not signi...

This panel session is designed to initiate an open forum and frank discussion of the IS 2009 Model Curriculum proposed by the Joint IS 2009 Curriculum Task Force and developed as a cooperative effort by the Association for Computing Machinery (ACM) and the Association for Information Systems (AIS). Following an introduction to the new model curricu...

Beyond critique of current maturity models, the research literature has neglected to supply empirical evidence of the value Knowledge Management (KM) holds for organizations. Specifically, not much is known regarding KM in developing economies. The majority of studies, in common with other emergent business philosophies, are for the most part focus...

Information Systems (IS) project failures are frequent and expensive. Lack of proper project management (PM) is often the cause of such failures. This should not come as a surprise because many IS professionals lack formal training in PM concepts and techniques. To reduce the incidence of project failure, students pursuing degrees in Information Sy...

Information systems (IS) projects fail with alarming frequency. Poor project management is often identified as a causal factor in these failures. Many IS professionals have never been exposed to formal project management concepts and techniques. In order to reduce the incidence of project failure, students pursuing degree programs in IS need to lea...

This article revisits a debate surrounding Knowledge Management (KM) to report on an empirical study conducted in 86 South African based organizations, specifically regarding growth in KM maturity over a five year period. The findings indicate that KM is fairly well institutionalized in South African industry, with most organizations indicating tha...

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