Ronald H. Humphrey

Lancaster University | LU · Lancaster University Management School

People from all over the world are overwhelmed by the news and information related to the global COVID-19 pandemic on a daily basis. The social, economic, political, environmental, and technological landscapes have been undergoing unprecedented vicissitudes which have hindered innovation management. It hence behooves policy makers and leaders to de...

The gap between industrial and organizational psychology science and the public has been noted in the literature. The motivation issue caused by a lack of reward structure for public outreach activities is considered as one of the factors resulting in the barrier between academics and practitioners. Based on expectancy theory, the present study pro...

Can affective states – emotions, moods, and sentiments – become institutionalized in an organization such that they become “objective” factors that are exterior to any one person and resistant to change? We argue that the answer is yes, through intertwined top–down and bottom–up processes that shape an organization’s (or subunit’s) affective climat...

Changes in marijuana use

The study of emotional intelligence (EI) in the field of leadership, and in the organizational sciences in general, has often been characterized by controversy and criticism. But the study of EI has nonetheless persisted by developing new measures and models to address these concerns. In a prior letter exchange by Antonakis, Ashkanasy, and Dasborou...

Purpose Hospitality workers are emotional labor workers because they must display appropriate emotions to their customers to provide outstanding service. Emotional intelligence (EI) helps employees regulate their emotions and display appropriate emotions, and hence should help hospitality workers provide outstanding service. However, the strength o...

Exploring the psychological foundations of management in family firms is necessary to understand why they formulate and implement strategies differently from nonfamily firms, and why and how family firm behavior varies across different family firms. Picone et al. (2021. The psychological foundations of management in family firms: Values, biases, an...

Servant leadership is an effective leadership style that focuses on ethics and morality. Emotional intelligence (EI) is also associated with effective leadership and ethical behavior; thus, there has been a surge in studies that assessed the link between EI and servant leadership. Nevertheless, the empirical landscape of this relationship is mixed...

Successful aging at work is an important topic which is pertinent to everyone who works to make a living because getting older is unavoidable. The objective of this paper is to draw on Job Demands-Resources (JD-R) model to explore successful aging in the field of entrepreneurship. A conceptual approach was used to examine the successful aging in th...

This meta‐analysis found that the emotional intelligence–organizational citizenship behavior relationship is stronger in long‐term oriented and restraint cultures. However, this relationship does not differ between individualistic and collectivistic cultures, masculine and feminine cultures, high uncertainty avoidance and low uncertainty avoidance...

In an increasingly competitive market economy, retailers are seeking ways to manage customer perceptions of their service quality. Selecting employees who are high on emotional intelligence (EI), and training employees in emotional competencies, may be ways to improve service quality. This meta-analysis tests the claims that EI improves service qua...

Work: What is it good for? Almost everything! - Volume 12 Issue 4 - Ronald H. Humphrey, Chao Miao, Shanshan Qian

The challenges of Lean management research and practice in the field of entrepreneurship: The roles of I-O psychology theories and I-O psychologists - Volume 12 Issue 3 - Chao Miao, Shanshan Qian, Ronald H. Humphrey

This is a meta-analysis of emotional intelligence (EI) and Dark Triad traits. EI is significantly and negatively related to Machiavellianism (overall EI: [Figure presented] = −0.29; ability EI: [Figure presented] = −0.31; trait EI: [Figure presented] = −0.27) and to psychopathy (overall EI: [Figure presented] = −0.17; ability EI: [Figure presented]...

The focal article (Reynolds, McCauley, Tsacoumis, and the Jeanneret Symposium Participants, 2018) reviewed and discussed the challenges, practices, and opportunities for the assessment and development for senior leaders. They summarized a set of accepted wisdom for assessing senior leaders in the areas of assessment criteria, contexts, and implemen...

Purpose - The topic of entrepreneurial intention, which refers to a person's degree of interest in creating a new business venture, has received close scrutiny in the entrepreneurship literature. The empirical results regarding the relation between emotional intelligence (EI) and entrepreneurial intention were nevertheless mixed across studies. Bas...

According to theory, emotional intelligence (EI) and trait mindfulness should be positively associated with each other; nevertheless, the reported effect sizes of this relationship were mixed across studies. This meta-analysis was done to clarify this line of research. The analysis found that (1) EI had a statistically significant association with...

Purpose Authentic leadership is a popular leadership construct that stimulates considerable scholarly interest and has received substantial attention from practitioners. Among different individual difference variables, there has been a growing interest in studying the connection between emotional intelligence (EI) and authentic leadership; neverth...

Purpose Most of the studies in entrepreneurship depend on single-source rating methods to collect data on both predictors and criteria. The threat to effect sizes as a result of using single-source ratings is particularly relevant to psychology-based entrepreneurship research. Therefore, the purpose of this paper is to explore the prospects of app...

Global human resource managers need to understand which personality characteristics contribute to leadership effectiveness in different cultures for both selection and training purposes. This meta-analysis demonstrates that leaders’ emotional intelligence (EI) demonstrates incremental validity and relative weight in predicting subordinates’ task pe...

This study takes a deep look at how entrepreneurial leaders use all three forms of emotional labour. The results from this analysis of 147 dyadic pairs of entrepreneurial leaders and their subordinates are presented herein. This study is the first to investigate the relationship between emotional labour strategy and the display of discrete genuine...

This research project examines whether emotional intelligence (EI) is related to organizational citizenship behavior (OCB) and counterproductive work behavior (CWB). A key question concerns the degree to which EI is related to OCB and CWB after controlling for other established predictors. The study uses meta-analytical summaries of existing resear...

This paper examines whether job resources act as a mediator in the emotional intelligence (EI)—job satisfaction relationship, and examines possible moderators, including gender, age, tenure, and job level. We conducted a meta-analysis to explore these relationships. The meta-analysis demonstrated that: First, EI is positively related to job resourc...

Our meta‐analysis of emotional intelligence ( EI ) demonstrates that: First, all three types of EI are significantly related to job satisfaction (ability EI : = .08; self‐report EI : = .32; and mixed EI : = .39). Second, both self‐report EI and mixed EI exhibit modest yet statistically significant incremental validity (Δ R ² = .03 for self‐report E...

Scholars have studied emotions and affect in organizational settings for over twenty years, providing numerous insights into how organizations and the people who work in them behave. With such a rich accumulation of knowledge, the time seemed right to call for today's scholars of management to propose new and exciting theory. The eight articles in...

A closer merging of the literature on emotions with the research on leadership may prove advantageous to both fields. Leadership researchers will benefit by incorporating the research on emotional labor, emotional regulation, and happiness. Emotions researchers will be able to more fully consider how leadership demands influence emotional processes...

PurposeEmpathy, or the process of feeling or knowing how another feels, is a critical component of social interactions, and may be of particular importance to organizational functioning. This chapter addresses a literature gap on empathy in organizational contexts by providing a review of empathy research in a management setting. Methodology/approa...

Based on a meta-analysis, leaders' emotional intelligence (EI) positively relates to subordinates' job satisfaction (ρ̂ = 0.308). All three EI streams (ability, self-report, mixed) exhibit significant incremental validity and relative importance (RW) in the presence of personality and cognitive ability in predicting subordinates' job satisfaction (...

Emotional labor (expressing emotions as part of one's job duties, as in “service with a smile”) can be beneficial for employees, organizations, and customers. Meta-analytical summaries reveal that deep acting (summoning up the appropriate feelings one wants to display) generally has positive outcomes. Unlike surface acting (faking emotions), deep a...

This panel symposium aims to bring filmmaking into our attention as a possible domain to explore alternative approaches to integrate emotions and leadership theories, from the lenses of both pedagogy and research. The symposium will take place in a “film festival” format, utilizing a sample of film-projects created by students, who wrote and produc...

Emotions are central to the leadership process. According to Humphrey (2002), emotions are pertinent to leadership in four main ways: (i) there are certain emotion-related traits necessary for effective leadership; (ii) managing emotions is an important behavior in the leadership process; (iii) leaders’ emotional displays influence followers’ perce...

This chapter introduces the concept of "competency labor" and illustrates its important role in organizational life for both researchers and practitioners. In the contemporary workplace environment individuals face increasing expectations of competence. However, demonstrating competence is no simple task - rather, to demonstrate competence requires...

This paper reviews the literature on emotional intelligence/competencies and relates it to entrepreneurship. Emotional intelligence/competencies are positively related to job performance, leadership, and physical and mental health. This paper also reviews the research on another emotion-related trait, empathy. Empathy is related to leadership emerg...

The field of entrepreneurship is actively unraveling the connections between entrepreneurs, their stakeholders, and their environment by viewing the phenomenon through an affective lens. This article extends almost three and a half decades of emotional labor research into the study of entrepreneurship by proposing an Affective Entrepreneurial Event...

Discusses the importance of job characteristics to emotions in 3 areas not usually examined in terms of job characteristics. Key concepts related to emotional displays are discussed, as well as the general model of job characteristics developed by J. R. Hackman and G. R. Oldham (1980).The author discusses how job characteristics influence emotional...

Leaders use emotional labor to regulate their own emotions and to manage the moods, job attitudes, and performance of their followers. Researchers need to examine how emotional labor is related to (i) leadership styles, (ii) leader and subordinate stress and well-being, (iii) leader authenticity and character, and (iv) leader effectiveness. Copyrig...

This meta-analysis builds upon a previous meta-analysis by (1) including 65 per cent more studies that have over twice the sample size to estimate the relationships between emotional intelligence (EI) and job performance; (2) using more current meta-analytical studies for estimates of relationships among personality variables and for cognitive abil...

Despite a long period of neglect, research on emotion in organizational behavior has developed into a major field over the past 15 years, and is now seen to be part of an affective revolution in the organization sciences. In this article, we review current research on emotion in the organizational behavior field based on five levels of analysis: wi...

Emotional intelligence (EI) is a divisive topic for many individuals interested in the subject of leadership. Whereas practitioner-oriented publications have claimed that EI is the sine qua non of leadership, academics continue to discuss EI's relevance for understanding leadership emergence, behavior, and effectiveness. Here we critically review r...

Emotional intelligence (EI) is a divisive topic for many individuals interested in the subject of leadership. Whereas practitioner-oriented publications have claimed that EI is the sine qua non of leadership, academics continue to discuss EI's relevance for understanding leadership emergence, behavior, and effectiveness. Here we critically review r...

Purpose The purpose of this paper is to test the hypothesis that perceived collective efficacy would mediate the effects of self‐efficacy on individual task performance. Design/methodology/approach An assessment center design with 147 participants in 49 three‐person groups was used. Findings It is found that for individuals working on an assigned...

Challenging experiences are considered important for career development, and previous studies have suggested that women have fewer o f those experiences in their jobs than men have. However, the nature and possible determinants of this gender gap in job challenge have hardly been empirically studied. In the present study, the authors examine (a) ge...

Purpose This paper seeks to argue that leaders perform emotional labor whenever they display emotions in an attempt to influence their subordinates' moods and motivations. Design/methodology/approach This is a conceptual paper that integrates the literature on leadership with the research on emotional labor. Findings This paper develops 15 propos...

This epilogue reviews the highlights of the five articles in this special issue on emotions and coping with conflict. It develops 12 research areas that offer potential for future research breakthroughs. These areas link the five articles to core concepts in emotional intelligence/competencies and Affective Events Theory. Particular attention is gi...

This epilogue reviews the highlights of the five articles in this special issue on emotions and coping with conflict. It develops 12 research areas that offer potential for future research breakthroughs. These areas link the five articles to core concepts in emotional intelligence/competencies and Affective Events Theory. Particular attention is gi...

This empirical study of small workgroup peers investigated relationships among perceptions of emotional abilities (i.e., empathy, ability to identify others' emotions, and ability to express one's own emotions), cognitive abilities, and leadership emergence. While controlling for cognitive ability and complex task performance, we found that people...

This article focuses heavily on overviewing and analyzing the seven articles in this special issue on emotions and leadership. The articles are discussed in terms of four key leadership issues. The first issue concerns the traits necessary for leadership. Empathy is shown to be an important variable that is central to both emotional intelligence an...

When we perceive someone as a leader, it is often because we are impressed with his/her mental abilities and his/her ability to perform complex tasks. Yet, there is a small but growing body of conceptual work suggesting that our perception of someone as a leader is affected by his/her emotional abilities as well. This article develops a model propo...

Although automobile manufacturers emphasize that they are building more cooperative, long-term relationships with their suppliers, we hypothesized and found that buyers are actually pursuing a dual strategy approach, in which they use threats on out-group suppliers while providing help to in-group members. Our hypotheses were based on the exit, voi...

The authors of this article develop a marketing strategy for increasing advocacy among business board members for a college of business. Advisory Boards are often comprised of leading business and community leaders who perform a variety of services which enhance the operations of colleges and universities. They assist their institutions in a variet...

Research on information dilution effects, information integration, and prototypes suggests that the act of performing simple tasks lowers performers' evaluations even when they have demonstrated the ability to perform more complex tasks. The literature on information dilution also suggests that some cognitive processes operate below the conscious l...

Drawing on categorization theory, semiotics, and labeling theory, we argue that categories and labels are widely utilized by individuals in organizational settings to help structure and simplify the social environment, primarily for reasons of understanding, consensus, and control. Based largely on such situational criteria as role and rank, people...