Roger W. H. Bons

• PhD
• Professor (Associate) at Open University of the Netherlands

The necessary resilience of healthcare delivery organizations to cope with a changing and ever challenging socio-economic environment depends on continuous, effective innovation, based on the adoption of proven interventions. It is aimed at increasing output quality of care, thus better responding to demands of patients, staff and stakeholders. Alt...

The emergence of AI technology has prompted the need for standardization and governance due to the potential societal risks associated with its use. However, there is currently no common concept for AI standardization, that considers a broad range of social and ethical subject areas. International cooperation is necessary to address the possible th...

With the progressing developments of Artificial Intelligence (AI) in business and society, understanding the role of AI in enabling organizational change and agility has become an increasingly relevant area of inquiry. However, despite this interest, the specific effects of an AI architecture capability that helps firms design and deploy AI technol...

This paper investigates the role of blockchain in the coordination of inter-organizational activities. Rather than focusing on the role of cryptocurrencies, we explore the potential of smart contracts—formalized agreements between parties that run on blockchains and that can verify the fulfilment of certain conditions and trigger the next steps aut...

In diesem Bericht wird die Rolle der Blockchain-Technologie in der Koordination von zwischenbetrieblichen Aktivitäten, mit einem speziellen Fokus auf die möglichen Auswirkungen auf den Arbeitsmarkt, untersucht. Es wird argumentiert, dass es vor allem in den Bereichen der „Smart Contracts“ und „(digital) Asset Management“ zu erheblichen Änderungen i...

The ability to pay for goods and services bought online is vital for any successful business model in electronic, mobile, or social commerce. This entry discusses the most common categories of online payments which involve real as well as virtual currencies. The classification applies a user perspective based on the needs of buyers and sellers, and...

This study explores satisfaction with Virtual Communities in a Financial Services setting. Based on Expectancy Value Theory and the concept of Experiential Value we hypothesize that three sources of value drive user satisfaction in a B2B-VC: social ties, content and technology. We propose a theoretical model to operationalize these concepts. The hy...

Neue Möglichkeiten der IT, vielfältige Trends im Kundenverhalten, Wettbewerb und Markt, sowie strenge regulatorische Vorschriften führen zu hohen Kosten und stellen die Bankenbranche vor immer neue Herausforderungen. Starke Standardisierung und die Konzentration auf Kernkompetenzen könnten eine mögliche Strategie sein diesem zunehmenden Kostendruck...

Large parts of today's banking business are based on the application of information technology (IT). This applies to advisory at the customer frontend to and internal operations in banks to the electronic stock exchanges and transaction networks. To position the five contributions in the special issue on “Banking in the Internet and Mobile Era”, th...

Besides business objectives, organizations also have control goals concerning how these objectives are met. To achieve control goals, many organizations insert control activities into their business processes. Over time, controls pile up and tangle with other activities; making it difficult to manage and reengineer evolving processes. In this paper...

Formal tools and techniques that were originally developed for large-scale international trade can now be usefully adapted for use with micro-level transactions. We propose a concept of electronic trade procedures for use with micro-trading: how they can designed; enabling technologies; and current application areas. We elaborate using the example...

In open business-to-business electronic commerce, when trading with parties where no prior trade relationships or trust exist, the parties need to rely on inter-organizational trade procedures that control trading risks. These trade procedures have to be audited to identify potential control weaknesses and the resulting fraud potential, including t...

One of the major issues involved in establishing new trading relationships is the lack of an a priori trust relationship between the parties. This is an old and well-known problem in international commerce. Unless it can be solved, establishing new trading relationships will be virtually impossible. One way to create the necessary trust is by using...

The development of open electronic commerce requires a structural approach to the design of trustworthy trade procedures that govern these transactions. In this paper an initial theory on the design of such procedures is presented. First, general principles are defined based on rules from the internal auditing domain. Then, these rules are formaliz...

One of the major issues involved in establishing new trading relationships is the lack of an a priori trust relationship between the parties. Without a solution of this trust problem it is virtually impossible to establish new trade relationships. This is an old and well-known problem in international trade. One way to create the necessary trust is...

Electronic data interchange currently involves high relationship-specific investments that limit its application to "closed-trading relationships." When electronic data interchange is applied in a more open context, parties will have to be able to rely on interorganizational procedures that control the risks involved in trading with untrusted parti...

Organizations engaging in electronic commerce typically are faced with high set-up costs for new electronic linkages due to the need for detailed bilateral agreements. This paper contributes to this problem in three ways by: 1) stipulating requirements on representation languages to be used for modeling trade procedures; 2) presenting a common grap...

Organizations engaging in electronic commerce typically are faced with defining detailed bilateral agreements between business partners. This implies that set-up costs for new electronic linkages can be quite high. There is a growing need to model and simulate this form of interorganizational interaction to lower these costs. The research presented...

Global information infrastructures are rapidly becoming a reality. Such worldwide networks help companies to operate not only on a local or regional level, but also on a global level. Especially for small and medium enterprises (SMEs) this would offer tremendous opportunities to do global business electronically. However, communication networks alo...

Organizations engaging in electronic commerce typically are faced with defining detailed bilateral agreements between business partners. This implies that set-up costs for new electronic linkages can be quite high. There is a growing need to model and simulate this form of inter-organizational interaction to lower these costs. The research presente...

The economic advantages of EDI are widely recognized. However, the costs for setting up an EDI relationship are still very high because of the need for detailed bilateral agreements between the business partners that specify business practice and technical requirements. Open-edi is an ISO initiative that will lower these barriers by defining standa...

1 : Open Electronic Commerce is doing business over digital networks, potentially among parties that have never met or where no prior trading relationship exists. Digital infra-structures supporting open electronic commerce require a variety of functions and services, many of which have aspects relevant to the interests of AI research. In this pape...

Although the developments in information and communication technology offer tremendous opportunities for companies to engage in open electronic commerce, some issues still need to be resolved. First, the necessity to establish a bi-lateral agreements before the first electronic message can be exchanged should be minimised. Second, it should be poss...

Global information infrastructures can offer tremendous opportunities for small and medium enterprises to do global business electronically. But communication networks alone are not sufficient to enable international electronic trade. Parties have to know about each others' "way of doing business" before they can start exchanging data electronicall...

Acknowledgments: The authors would like to thank Professors Steven Kimbrough (Wharton, University of Pennsylvania), Clive Wrigley (McGill University) and Yao-Hua Tan and René Wagenaar (both of Euridis, Erasmus University) for many simulating discussions about performatives and deontics in electronic commerce. We would also like to thank Prof. Aerno...