Robert Blomme

Nyenrode Business Universiteit · Centre for Leadership and Management development

Purpose Transference-based trust (TBT) via referral sources is a cognitive process where trust in third-party information about an individual transfers to trust in the individual. TBT via referral sources can have significant effects on early trust development in a virtual team (VT). This study aims to examine the potential influence of Hofstede’s...

Background Advanced media technologies have become an integral part of people's daily lives, providing them with new tools and environments for the formation and enactment of their identities. To date, the literature acknowledges that media technologies, such as social networking sites, are used to form and enact online identities, and that these p...

Purpose This study aims to contribute to the open innovation (OI) literature by investigating the transitions between three phases in the OI process (i.e. idea generation, idea promotion and idea realization) and how these are moderated by different forms of shared leadership (i.e. transactional, and transformational) as perceived by participants i...

Introduction Both the Dutch and Chinese labor markets experience severe shortages of skilled personnel and high turnover rates, being distressing socio-economic factors. At the same time, large cross-cultural studies indicate that these national contexts are highly different from a socio-cultural perspective. When considering issues on employee dev...

Building on the mutual-gains perspective, the present chapter aimed to contribute to the discussion on the future way of (hybrid) working by drawing lessons from employees’ experiences with leadership during the COVID-19 pandemic. More specifically, we investigated the mediating role of work-related flow in the relationships between empowering and...

Burnout is a major social and economic problem, specifically among general practitioners (GPs). The amount of literature on generic determinants of burnout is impressive. However, the size of the library on occupation-specific determinants of burnout among GPs are minimal. With the present study, we aim to gain insight into the existing academic li...

The European Union Treaty after Lisbon emphasises the overarching objectives of sustainable development and a highly competitive social market economy, aiming at full employment, high levels of environmental protection and social progress. Yet, in 2022, it is clear that these ambitions have not been fully achieved. The ongoing pandemic, the continu...

Purpose This paper examines the mediating process of enhancing employees' psychological ownership among family hotel employees. Design/methodology/approach A total of 1,005 employees from 197 budget-to-three-star family hotels took part in the study by completing an either self-reported or interviewer questionnaire. The respondents were selected u...

In the emerging sustainable Human Resource Management (HRM) literature, advocating to ‘rehumanize’ and pluralize HRM, dialogue is put forward as a silver bullet to cope with paradoxical tensions and pluralist workforces. This conceptual paper aims to add to the sustainable HRM literature by examining the position and application of dialogue within...

Aim: The present study contributes to the conversation on remote (home) working, leadership, and innovation in times of COVID-19 by examining the mediating role of work-related flow in the relationship between empowering and directive leadership, on the one hand, and innovative work-behavior, on the other, and the moderating role of IT-enabled pres...

Purpose Establishing a competitive advantage in today's dynamic environment involves optimizing an organization's exploration and exploitation strategy. This paper aims to explore how an open innovation strategy complements the organization's ambidextrous strategy in attaining a competitive advantage. Organizational ambidexterity and dynamic capabi...

This paper aims to enhance our understanding of the relationship between organizations' strategic orientation (i.e., instrumental, equidistant, and stewardship) and their innovational strategy (i.e., organizational ambidexterity and open innovation), and this relationship's influence on their sustainability performance. We expected organizations' s...

Scholars often examine the effect of generic job demands and resources on burnout, yet to increase ecological validity, it is important to examine the effects of occupation-specific characteristics. An extended version of the job demands-resources model with work−home interference as a mediator is examined among a cross-sectional sample of 178 gene...

Purpose This review assesses state of knowledge by critically comparing empirical literature on relationships between corporate governance and performance with regards to listed and unlisted family business. Design/methodology/approach The study applies a systematic review approach to assess 159 corporate governance and performance studies on fami...

The study investigates to what extent empowering HRM practices (i.e., workplace flexibility, professional autonomy, and access to knowledge via ICT) and empowering leadership have the potential to motivate employees in displaying workplace proactivity in NWW contexts. The study builds on the empowerment theory to gain a better understanding of how...

The paper discusses how market orientation impacts marketing performance in the hotel industry of Ghana. The research was a qualitative research that covered a sample of nineteen (19) hotels in Ghana by using a two-stage non-probability sampling comprising convenience sampling and purposive sampling. Personal interviews were conducted to collect pr...

The study examines organization citizenship behavior (OCB) as a mediating variable between instrumental work values (IWVs) and organizational performance; and group differences between family manager and non family manager for integrated models in family hotels. Data were collected from 189 hotels (n= 921) ranging from budget to three-star family h...

Using the job demands-resources theory incorporating a job-crafting perspective to develop a set of hypotheses, this study contributes to the self-employment and freelancing literature by examining whether female freelancers use their agency to mobilize their personal resources (i.e. work-related values) to craft their work resources (i.e. work–con...

This study contributes to the literature on open innovation by addressing the scarcity of individual-level literature and insight into the human side of open innovation. Specifically, it examines the relationships between transactional and transformational leadership on the one hand and the quality of the open innovation process as perceived by emp...

Although there are many potential benefits to diverse teams, the way in which diversity characteristics are aligned in teams may influence whether teams exploit this potential. In this experimental study, we examined the relationship between diversity composition and the process and outcome of team learning by comparing faultline teams (in which di...

This study integrates insights from Self-Determination Theory and Boundary Theory to present scenarios on how flexible workplace designs can trigger multiple motivational processes underlying gendered work/nonwork integration behaviors, and how these affect work/life conflict. We disentangle processes underlying work engagement and work/life confli...

Contemporary knowledge workers cooperate more and more in multiple, temporary, and often virtual teams with peers within and across organizational boundaries. The growing involvement of multiple actors inside and outside organizations has severe implications for how the employment relationship is managed. In the current article it is argued that le...

Increased competition amongst the hotel industry players has challenged managers not to focus their attention exclusively on ways to attract and satisfy their customers, but to invest in customer retention strategies with the potential to ensure superior performance of their hotels. This study aims to determine strategies to retain customers in hot...

In the development of a firm’s market orientation, management commitment plays a critical role. This study aimed to examine the influence of management commitment on market orientation on the basis of the MARKOR framework of market orientation. This was done through a survey of three-star, four-star and five-star licensed hotels located in Ghana. P...

Building on social-exchange and self-determination theory, this study aimed to contribute to the scholarly literature on leadership and knowledge sharing by simultaneously testing how shared and transformational leadership and their interrelatedness may foster employees' perceptions of knowledge sharing behaviour among peers. Additionally, we inves...

Increased competition amongst the hotel industry players has challenged managers not to focus their attention exclusively on ways to attract and satisfy their customers, but to invest in customer retention strategies with the potential to ensure superior performance of their hotels. This study aims to determine strategies to retain customers in hot...

In the development of a firm’s market orientation, management commitment plays a critical role. This study aimed to examine the influence of management commitment on market orientation on the basis of the MARKOR framework of market orientation. This was done through a survey of three star, four-star and five-star licensed hotels located in Ghana. PLS-...

Purpose This paper aims to investigate the relationship between home-to-work spillover, measured as positive and negative home–work interference (HWI) and turnover intentions, as well as the mediating role of perceptions concerning training and development practices. Design/methodology/approach Data were collected among 418 respondents who were...

In recent years, financial and demographic conditions, including low interest rates and volatile equity markets, have been testing the endurance of pension systems. Concern about the sustainability of pension systems has prompted discussion about introducing individual choices under the collective choice mandate. An ongoing discussion seeks to prov...

Using a hierarchical Bayesian estimation of a discrete choice conjoint model, this research examines preferences for different responsible investment characteristics from the perspective of pension beneficiaries. We conducted a choice-based conjoint experiment in which participants were invited to select a preferred investment portfolio among diffe...

This paper aims to demonstrate the effects of authentic leadership on open innovation in two different national cultures: Dutch and Indian. An exploratory quantitative research study was held amongst 286 Dutch and 104 Indian co-workers of a financial institution. In this study, PLS-SEM was used. It was found that authentic leadership has a signific...

In many developed countries, organisations are facing challenges regarding the potential workforce. Some figures suggest that, as a result of lower fertility rates and increased life expectancy combined with low participation rates for older workers, the dependency ratio (i.e., the ratio of populations aged 65 and older to populations aged 20–64) i...

An element that policymakers and academics often believe to be constitutive in the governance of a social enterprise is the use of inclusive and responsible decision-making processes. This entails the involvement of various categories of stakeholders. In this paper, a case study is used to explore how a work integration social enterprise based in t...

Past research shows that teams working on a complex task need developmental space to be successful. They can create this space in their interaction by undertaking four activities: creating future, reflecting, organizing, and dialoguing. These four activities refer to two orientations: the performance orientation, limiting the space, and the sensema...

Purpose This paper aims to examine the concept of participatory governance through membership in the context of the tailor-made legal form for social enterprises in Greece, i.e. the social cooperative enterprise (Koinsep). As such, the paper aims to contribute to the theoretical discussion regarding the participation of stakeholders in the governa...

Background Despite the need to control outbreaks of (emerging) zoonotic diseases and the need for added value in comparative/translational medicine, jointly addressed in the One Health approach [One health Initiative (n.d.a). About the One Health Initiative.http://www.onehealthinitiative.com/about.php. Accessed 13 September 2016], collaboration bet...

Purpose The purpose of this paper is to examine the effect of psychological contract (PC) fulfilment and violation on turnover intention and self-employment intentions. Design/methodology/approach A sample of 132 Dutch organizationally employed individuals was used to test the effect of PC fulfilment on turnover intention and self-employment inten...

This chapter examines how organizational behaviour is rooted in routines and habits. Using insights from sociology and cognitive psychology, the authors develop a framework which addresses the influence of the broader environment on organizational behaviour, including societal and generational developments, over time is discussed. The chapter argue...

Corporations in all industries recognize the demand for responsible business behavior and have developed corporate social responsibility (CSR) programs accordingly. This paper examines to which extent sustainability practices - unrelated to the actual ingredients of a consumable product - affect brand equity, taste perceptions, and perceived emotio...

In this study, we examined to what extent psychological contract fulfillment (PCF) positively affected two dimensions of expatriate intrinsic career success - job and career satisfaction. Moreover, we assessed whether these relationships were mediated by identification with the multinational corporation (MNC). One hundred ninety-seven expatriates o...

The recent growth in self-employment has sparked scholarly interest in why individuals choose and remain in self-employment. Yet, relatively little is known about how self-employed workers enact their daily lives and what this means for their work–life interface. Self-employment is often presented as a means to enhance life choice and as enabling w...

This paper presents the results of three studies that examined to what extent manager psychological contract breach (MPCB) affected a range of employee outcomes, and whether these relationships were mediated by social leader-member exchange (SLMX) and economic leader-member exchange (SLMX). In study 1, the mediating role of ELMX and SLMX in the rel...

Although work-group diversity may have potential positive impact on team learning and performance, the way diversity characteristics are distributed, influences whether teams exploit this potential. In this quantitative field study on 52 teams in two health-care organizations, we examined the relationship between informational faultlines (the demog...

This study aims to investigate how the existing legal framework for social enterprises in Belgium affects the activity of social enterprises in the social housing, finance and energy sector. The focus is thereby on the legal factor of governance and the decision-making power of stakeholders. These matters are examined in respect of one particular t...

This study aims to test how legal factors affect the corporate structure of a social enterprise. The current article focuses on the legal factor of governance as the decision-making power of stakeholders within the social enterprise. The authors conducted a case study and examined a major social enterprise (Koinsep) active in Greece. By developing...

Employees' experiences of psychological contract breach (PCB) contribute substantially to the failure of change initiatives. Consequently, if organizational leaders want to successfully implement change efforts, it is imperative that they attend to these negative perceptions. Managers can provide different types of support to employees who have exp...

When managers are confronted with the necessity to bring about second-order change in their organization, their change efforts are often not very successful. This chapter attempts to redefine organizational change using complexity theory and the work of Karl Weick and Ralph Stacey as a basis. Organizational change can be defined as emergent change...

Communication scholars have made significant headway toward understanding the upward dissent process, conceptualizing different types of upward dissent strategies and investigating the use of these strategies. However, scholars have hardly considered the dyadic process associated with upward dissent strategies and manager responses to these strateg...

This chapter examines the role of the change manager in implementing compliance rules and codes of conduct within organizations. Various lines of enquiry from sociology and constructivist psychology are used to develop a perspective on organizations and organizational change. The role of the change manager is then discussed based on this perspectiv...

This chapter presents an integrated duality model to understand how changes in core processes caused by strategic interventions are related with views on human conduct, organizational routines and embedded organizations, particularly in today's society that is characterized by fluidity and continuous change. This model is developed from a Deweyian...

This paper investigates generational differences in the relations between psychological contract fulfillment and work attitudes. Data were collected from a sample of 909 employees in the Dutch service sector. Structural equation modeling analyses were used to test the moderating effects of generational differences on the influence of psychological...

During the past decade, a great deal of research has been carried out on the importance of employee engagement. In various studies, engagement is viewed as a positive state of mind of overwhelming satisfaction, which is characterized by feelings of vigour, dedication and absorption. In this article, ‘vigour’ refers to a state of mind in which indiv...

Employees’ perceptions of psychological contract breach (PCB) contribute substantially to the failure of top-down change initiatives. Consequently, if organizational leaders want to successfully implement radical change initiatives, it is imperative that they attend to these negative perceptions. Employees’ immediate managers are key in redressing...

This study investigated the relationship between venture capitalists and entrepreneurs from an entrepreneur’s perspective. Its goal was to examine how perceived justice affects psychological contract breach (PCB) and how PCB evokes reactions in the venture capitalist–entrepreneur relationship. The study was performed according to the grounded theor...

Literature and practice show that the integration of feminine characteristics into leadership in the management of hotel organizations is becoming increasingly important. Although some leading hotel chains claim to further this integration by encouraging women to develop their career paths upwards into the higher management ranks, little research h...

For today's managers, striking a sound work−home balance is an important matter. In this paper we investigate the relationship between organizational culture and work-to-home spillover. Two types of organizational culture, supportive and innovative, were compared with regard to work-to-home spillover. We measured work-to-home spillover with the hel...

Purpose – The purpose of this paper is to discuss the impact of leadership styles on negative work-home interference among highly educated employees in the hospitality industry. Design/methodology/approach – A survey was conducted among a sample of 126 highly educated hospitality employees working in various different companies. Hierarchical regre...

In recent years, there has been increasing interest in generational dynamics in contemporary organisations (Parry & Urwin, 2011). This interest seems to reflect a growing realisation of the impact that changes in organisations and society at large have on the employment relationship and the experience of the individual employee concerning the relat...

This conceptual chapter discusses the role of the manager in relation to emergent change and reflects on his role as sensegiver in the process of translation. It discusses and connects three perspectives derived from the work of Bruno Latour, Karl Weick and Pierre Bourdieu to form a framework for emergent change. By framing change processes as proc...

This chapter discusses how Internet technology can be used as a distant learning means for individual competence development of highly educated staff. By formulating clear perspectives on competencies, competence development, and transfer, it is argued that Internet technology can only partly be used as a means for competence development. Furthermo...

This chapter introduces the perspective of complex responsive systems for organizational and individual learning. It also discusses how these systems may profit from the use of Internet Technology. Using Herbert Mead's perspective on interactions and learning, the authors discuss the theory of complex responsive systems as learning systems. They al...

This chapter introduces the perspective of self-organization for organizational learning. Using the perspective of organizations as actor networks in which common activities are established through the connected behaviour of individual actors, it argues that organizational learning entails altered and different behaviour on the part of actors, lead...

Fig 11.1 Doekle Terpstra In this chapter we look at how a tradition of wisdom can inspire and help leaders to do their job. We talked to Doekle Terpstra (born 1956), who has held positions of leadership for the past 25 years and was willing to share his thoughts and experience with us. Doekle has been Chair of Inholland University of Applied Scienc...

Fig 15.1 Jeff Smulyan Jeffrey H. Smulyan (born 1947) is the founder and chairman of the board of Emmis Communications Corporation, an Indianapolis-based radio and magazine publishing company with operations in nine US markets since 1980. Emmis owns and operates 18 FM and 3 AM radio stations in the nation’s largest markets, and city/regional magazin...

The question of what makes humans human and how this translates to human dignity lies at the very heart of Humanism, a philosophical tradition stretching back three thousand years and rooted in the ideas of a long line of illustrious philosophers including Aristotle, Spinoza and Kant. It is a question that is still very relevant today and the subje...

You may find many good reasons in this book as to why it is important to develop the virtue of wisdom: some coming from an economic level, some from a microeconomic level and some from the challenges faced daily when doing business. These developments inspired us to publish this book on wisdom. It addressing many of the business world’s current cha...

Fig 19.1 Johannes Witteveen During the 1960s, Johannes Witteveen twice served as the Dutch Minister of Finance. In 1973, he was appointed managing director of the International Monetary Fund (IMF). Upon his return from the United States, he operated as a supervisory director for various national and international organizations, amongst others ABN A...

Fig 2.1 Lama Yeshe Sangmo In the middle of the spring holidays a retreat is taking place at the Möhra Dharma Center.1 About 35 people are following the teachings of Lama Yeshe Sangmo, the center’s leader. Alongside the sense of tranquility and friendliness a bubbly and vibrant feeling is in the air: following a week of big festivities, the official...

Fig 7.1 Gert van Dijk In this chapter we examine how a tradition of wisdom contributes to the professional development of Gert van Dijk (1960), medical analyst, philosopher and ethicist, and show how it helps him to deal with complexity, work overload and integrity issues. Gert explains how the wisdom of Theravada Buddhism guides the way he thinks,...

Over the last 60 years both the work and the home domain have undergone profound changes. As a result, balancing work and home life has become more difficult for every employee/private person, and a primary concern to employers and policymakers. The three generations, currently present in the workforce, have received a different imprint from the so...

The relationship between work and family has long been the subject of lively debate in the political, public, and academic arena. Employers in the hospitality industry should carefully consider the work-family balance of their employees because maintaining a good balance will result in lower costs, lower sick rates, and lower staff turnover. The te...

As management-level turnover is growing rapidly, one of the major challenges for the hospitality industry is to retain highly-educated and highly-skilled employees. Previous research studies show that unmet expectations may be a predictor for employee turnover. This study examines the differences between the expectations of students, graduates and...

This study addresses factors affecting consumers’ intention to stay with a brand: in particular their cell phone brand. It aims to discover the extent to which consumers are influenced by age, satisfaction, brand commitment, the length of the consumer decision process, social groups, user experience and brand perception. The study subsequently seek...

An issue which has recently come to the fore in studies conducted among hospitality industry employees is the effect of negative work-home interference on the turnover of highly educated employees. This article examines the role of organizational culture with regard to negative work-home interference. The study was conducted among 418 respondents f...

In order to achieve a competitive advantage in today's global environment, companies are increasingly relying on human resources as a strategic tool. However, especially the western world is as a consequence of changes in demographics and employment contracts more and more faced with skill or talent shortages. Using a qualitative approach with semi...

In current society the lives and actions of individuals often unfold in organisational settings. This paper explores the human condition in organisations and the intellectual legacy of Albert Camus (1913–1960). Although considered to be an existentialist, Albert Camus distinguishes himself from other existentialists with his special attention to th...

This article discusses why the majority of change initiatives in organisations fail in accomplishing the intended goals and expectations defined by its members and gives directions for a new perspective of organisational change and the leadership role of managers in this. First this paper carries out a literature review of notions from Weick's sens...

The hospitality industry is starting to take responsibility for environmental sustainability. A strong focus on energy, waste, and water usage is directly linked with financial benefits in the operation of the hoteliers. Practices connected to the social aspect of sustainability are less developed. The dominant utilitarian paradigm in managers’ dec...

Previous research has concluded that there is consumer desire for nutrition information to be provided on restaurant menu items and restaurant customers presented with this information will make healthier menu choices (Mills & Thomas, 2008). Limited research has been performed in a restaurant setting measuring real rather than intended behavior. Th...

Purpose This article aims to develop a conception consisting of insights from complexity theory and additional notions from Weick's sense‐making theory and existentialism for examining organization behaviour. Design/methodology/approach This paper carries out a literature review of Karl Weick's theory of sense‐making and some notions from existent...