Richard E Potter

Richard E Potter
University of Illinois at Chicago | UIC · Department of Information and Decision Sciences

Ph.D.

About

30
Publications
21,884
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959
Citations

Publications

Publications (30)
Article
Purpose – Wikis have been gaining attention in the practitioner and academic literature, suggesting their use as knowledge repositories in organizational environments and even as collaborative tools for reviewing scholarly publications. And yet, little is known about factors that foster or discourage use of this technology. The purpose of this pape...
Article
The present study focuses on the acquisition strategies of Cisco Systems, a comprehensible representative of high-technology firms. This investigation has depicted a dynamic picture of acquisition behavior when the geographic location of targets varies. Analysis has revealed that high-technology firms are more likely to acquire co-located start-ups...
Article
Full-text available
Unlike technology users in business organizations, users of personal information technologies are usually not bound to specific products and have the freedom to switch from one product to a substitute. As a unique and widespread product level post-adoption behavior, IT user switching has not garnered sufficient attention in the current literature....
Article
Healthcare technology markets have been recently identified as potential investment targets. Having survived a major environmental shock, the dot.com bust, firms in the healthcare technology industry are presently experiencing an impressive revenue growth. In this study, we investigate the strategies of Emdeon Corporation, a healthcare technology f...
Chapter
Healthcare technology markets have been recently identified as potential investment targets. Having survived a major environmental shock, the dot. com bust, firms in the healthcare technology industry are presently experiencing an impressive revenue growth. In this study, we investigate the strategies of Emdeon Corporation, a healthcare technology...
Article
Full-text available
Healthcare technology markets have been recently identified as potential investment targets. Having survived a major environmental shock, the dot.com bust, firms in the healthcare technology industry are presently experiencing an impressive revenue growth. In this study, we investigate the strategies of Emdeon Corporation, a healthcare technology f...
Conference Paper
Full-text available
In recent years, information technologies have broken outside the confinement of business organizations and entered the daily lives of individual users. Unlike users of workplace technologies, users of personal technologies are not bound to specific products by organization mandates, and have the freedom to switch from one product to another that o...
Article
Full-text available
Purpose – This paper aims to describe how organizational culture is manifested in behavioral norms and expectations, focusing on 12 sets of behavioral norms associated with constructive, passive/defensive, and aggressive/defensive cultural styles. Design/methodology/approach – The organizational culture inventory, a normed and validated instrument...
Article
Full-text available
This paper examines the role of transformational leadership as a motivational factor in the process of continuous enhancement of IT-based solutions in organizational settings. We investigate the moderating effect of transformational leadership on the relationship between the learning orientation of various informants in technology enhancement activ...
Article
Electronic brainstorming (EBS) applications and their methodologies may have achieved the benchmark of enabling interactive users to perform as well as nominal groups. The current challenge is to view this as a plateau and not an endpoint, and to seek ways of improving EBS performance. In this study, we apply theory from cognitive psychology and ad...
Chapter
This chapter introduces readers to groupware. We begin with the “why” of groupware, an explanation of the difficulties of traditional group work. Then we present some traditional and more modern defining concepts of groupware. Our definition is that groupware is technology—typically software and networks—designed to support people working in groups...
Article
This study investigates how a personality trait and expertise affect virtual teams interaction, and how that interaction leads to different levels of performance (e.g., solution quality, solution acceptance, cohesion). Teams have been shown to exhibit constructive, aggressive/defensive, or passive/defensive interaction styles that affect communicat...
Conference Paper
Full-text available
This paper presents research based on the development and use of two CSCLIP technologies presently used in university settings that are also useful in advancing CSCLIP research. The tools specifically deliver rich CSCLIP experiential learning, particularly affective behavioral learning dealing with group communication and dynamics, motivation and a...
Chapter
Drawing from several years of empirical research, in this chapter, we look at the impact of the personalities of individual team members on the performance and process outcomes of virtual teams. Our studies showed that both too few and too many extroverts in a virtual team may result in low performance. While conventional wisdom says that teams sho...
Chapter
Team collaborations generate rich collections of information that are valuable inputs to the knowledge management (KM) process. But such effectiveness is not guaranteed. Team members may possesses considerable knowledge, but their tendency and ability to contribute that knowledge — and transform it from a personal tacit resource that has value only...
Chapter
Team collaborations generate rich collections of information that are valuable inputs to the knowledge management (KM) process. But such effectiveness is not guaranteed. Team members may possesses considerable knowledge, but their tendency and ability to contribute that knowledge — and transform it from a personal tacit resource that has value only...
Chapter
Drawing from several years of empirical research, in this chapter, we look at the impact of the personalities of individual team members on the performance and process outcomes of virtual teams. Our studies showed that both too few and too many extroverts in a virtual team may result in low performance. While conventional wisdom says that teams sho...
Article
Full-text available
Survival of the chief information officer isn't easy. It takes a keen sense of what the boss anticipates from IT projects as well as a diplomatic understanding of what the boss really does---and does not---know about IT.
Article
The current field study took place within a Mexican work setting, consisting of 100 white-collar employees representing a variety of professional job categories. The study investigated the direct effect of the supervisor-employee relationship (leader-member exchange) quality and group acceptance on employees' propensity to engage in activities beyo...
Article
The virtual team is an increasingly common strategic work unit of many organizations. The virtual team, via various computer-based media (e.g. email, groupware) and noncomputer-based media (e.g. telephone), can interact and collaborate though separated by distance and time. One approach to their study is determining whether factors that drive conve...
Article
The virtual team is an increasingly common strategic work unit of many organizations. The virtual team, via various computer-based media (e.g. email, groupware) and noncomputer-based media (e.g. telephone), can interact and collaborate though separated by distance and time. One approach to their study is determining whether factors that drive conve...
Article
Full-text available
This paper investigates the effects of extraversion, and team member expertise on virtual team interaction and performance. Sixty-three virtual teams of professional managers participated in an intellective decision making task using a web-based conferencing tool. The results revealed level of extraversion to be positively and significantly correla...
Article
Virtual teams are typically made up of geographically dispersed experts, supported by computer-based communication technologies. Though increasingly popular this is still a relatively unstudied organizational form. Virtual team membership is typically based solely on needed expertise; the teams rarely have any history of interaction and their perfo...
Article
This paper presents an empirical study of dyadic negotiation supported by computer-mediated communication media. Dyads of MBA students from mainland China and the United States negotiated in a distributed, semisynchronous environment. The task was based on a scenario developed and used extensively by Lituchy (1992) involving distribution of real es...
Conference Paper
Full-text available
In recent years, there has been a growing interest in the use of IT to support organizational knowledge management by mediating discourse through GSS, E- mail, listservers, Lotus Notes, chat rooms, threaded discussions, and the like. But do these technologies foster more inclusive dialogue? Educational re- search has found that conventional classro...
Conference Paper
Full-text available
Group support systems (GSS) development benefits from the theories, methodologies, and findings of areas such as cognitive, learning, and group psychology but it also is often capable of contributing new insights into these areas that would not be attainable with any other technology or environment. Two studies are presented here that illustrate th...
Article
Research examined what decision makers do when, after screening out unacceptable options in preparation for making a choice from among the acceptable survivors, they find that all of the survivors have become unavailable and that no new options are forthcoming. Subjects were presented options in the form of rooms to rent and were required to screen...
Article
Fifty years of research on behavioral decision making has produced four major revolutions in how unaided decision making is viewed. In this article we review the four revolutions, with particular emphasis on the last two - the comparative rareness of choice in real-life decision making and the two-step nature of decision making. Image Theory provid...
Article
Obra que parte de la premisa de que la tecnología de información es indispensable para que cualquier organización tenga éxito, por lo que su uso debe llegar a todos los niveles. La tecnología de información, según los autores, ofrece las herramientas que permiten que todo el personal solucione problemas cada vez mayores y que capitalice las oportun...

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