Richard Herschel

• Saint Joseph's University

Big Data is collected via engagement in online activity and undergraduate students tend to be particularly heavy users of digital media. This article explores their online activity to assess their participation and usage patterns as well as their ethical perspectives. The research finds that these students have a somewhat substantial Big Data footp...

This paper examines the relevance and importance of storytelling to business intelligence. Business intelligence provides analytics to inform a decision-making process. However, there are often times issues with understanding the analytics presented and contextualizing the analytics to the overall decision-making process. This paper examines these...

Higher education often lags behind industry in the adoption of new or emerging technologies. As competition increases among colleges and universities for a diminishing supply of prospective students, the need to adopt the principles of business intelligence becomes increasingly more important. Data from first-year enrolling students for the 2006-20...

Radio Frequency Identification (RFID) technology provides new and exciting opportunities for increasing organizational, financial, and operational performance. With its focus on organizational efficiency and effectiveness, RFID technology is superior to barcodes in its ability to provide source automation features that increase the speed and volume...

A challenging task for a data warehouse team is identifying users by their information needs and skills, and then providing the BI (Business Intelligence) tools that support each group to do their job effectively and efficiently. Recent studies have shown that the BI market place is saturated with a bewildering array of capabilities, functions and...

In this article the authors will show how the parallel developments of information technology at the operational business level and decision support concepts progressed through the decades of the twentieth century with only minimal success at strategic application. They will posit that the twin technological developments of the world-wide-web and v...

Business Intelligence 2.0 is an umbrella term used to refer to a collection of tools that help organizations extend their BI capabilities using Internet platforms. BI 2.0 tools can enable the automatic discovery of distributed software services and data stores, greatly increasing the range of market options for an organization. The development cycl...

The application of optimal methods for production scheduling in the dairy industry has been limited. Within supply chain terminology, dairy production was generally considered a push process but with advancements in automation, the industry is slowly transforming to a pull process. In this paper, the authors present triplet notation applied to the...

form only given. Business Intelligence, whether or not we explicitly realize it, is rooted in the field of Knowledge Management. This is a field characterized by knowledge resources, knowledge processors, and knowledge processes. The design, implementation, and application of business intelligence (BI) can benefit from a consideration of knowledge...

Keywords: "Video, knowledge transfer, content liability, social networking, storytelling, video search engines"

This chapter reviews the plethora of user-generated video activity and the issues it creates for knowledge management activities. The ability for individuals to create and post videos online has become prolific and it has now become a source of potential liability for employees and the firm. Video can be used convey rich narratives that can facilit...

This paper explains the nature of the integration between Knowledge Management (KM) and Business Intelligence (BI) and reveals how KM is embedded in BI. There has been some confusion as to the relationship between KM and BI. The lack of clarity is seen to be, in part, dependent on how the two concepts are defined. BI focuses on explicit knowledge,...

Knowledge transfer has been an important issue for organizational knowledge management programs. This article reviews the plethora of user-generated video activity and the issues it creates for knowledge management activities. Video’s media richness combined with its ability to convey rich narratives can facilitate sensemaking and learning. However...

Knowledge transfer has been an important issue for organizational knowledge management programs. This article reviews the plethora of user-generated video activity and the issues it creates for knowledge management activities. Video's media richness combined with its ability to convey rich narratives can facilitate sensemaking and learning. However...

Purpose The purpose of the paper is to provide a thorough analysis of the difference between business intelligence (BI) and knowledge management (KM) and to establish a framework for relating one field to the other. Design/methodology/approach A review of the literature from approximately 1986 through 2004 served as the basis for analysis and comp...

Description: "? Herschel, R. (2005). Chief Knowledge Officer. The Encyclopedia of Information Science and Technology, Volume I-III, M. S. Mahmood ed. Idea Group Publishing, Hershey, PA."

In the knowledge management domain, the conversion of tacit knowledge to explicit knowledge is critical because it is a prerequisite to the knowledge amplification process wherein knowledge becomes part of an organization's knowledge network. Moreover, this process is strategically important because it enhances an organization's ability to create n...

Executives and strategists have long recognized the value of knowledge as a primary driving source for a firm’s sustainable competitive advantage – hence the creation by many firms of a position called the chief knowledge officer (CKO). However, many people have proposed differing perspectives and models relating to the concept of knowledge managem...

This paper proposes a knowledge warehouse architecture to enhance both DSS and knowledge management efforts. First, differences in data, information, and knowledge are discussed. Then, tacit and explicit knowledge, their relationship within the knowledge spiral, and their criticality to organizational knowledge creation and decision making are expl...

This paper proposes a knowledge warehouse architecture to enhance both DSS and knowledge management efforts. First, differences in data, information, and knowledge are discussed. Then, tacit and explicit knowledge, their relationship within the knowledge spiral, and their criticality to organizational knowledge creation and decision making are expl...

Decision support systems (DSS) are becoming increasingly more critical to the daily operation of organizations. Data warehousing, an integral part of this, provides an infrastructure that enables businesses to extract, cleanse, and store vast amounts of data. The basic purpose of a data warehouse is to empower the knowledge workers with information...

This paper proposes a knowledge warehouse architecture to enhance both DSS and knowledge management efforts. First, differences in data, information, and knowledge are discussed. Then, tacit and explicit knowledge, their relationship within the knowledge spiral, and their criticality to organizational knowledge creation and decision making are expl...

A laboratory experiment is conducted to investigate how two individual cognitive style factors, field dependence and need-for-cognition, relate to decision-making performance for a spatial task. The intent of the investigation is to establish a methodology for measuring cognitive fit for spatial tasks. The experiment assesses the performance of 142...

A laboratory experiment is conducted to investigate how two individual cognitive style factors, field dependence and need-for-cognition, relate to decision-making performance for a spatial task. The intent of the investigation is to establish a methodology for measuring cognitive fit for spatial tasks. The experiment assesses the performance of 142...

A laboratory experiment is conducted to investigate how two individual cognitive style factors, field dependence and need-for-cognition, relate to decision-making performance for a spatial task. The intent of the investigation is to establish a methodology for measuring cognitive fit for spatial tasks. The experiment assesses the performance of 142...

Knowledge management efforts are often seen as being more prevalent in larger firms. However, smaller organizations also have critical needs to share and maintain employee expertise. This paper examines some of the unique issues facing knowledge-management efforts in smaller firms and suggests techniques they can employ to retain and acquire knowle...

In the knowledge management domain, the conversion of tacit knowledge to explicit knowledge is critical because it is a prerequisite to the knowledge amplification process wherein knowledge becomes part of an organization’s knowledge network. In this article, knowledge exchange protocols are examined as a vehicle for improving the tacit to explicit...

This article examines attributes of the CKO position and the backgrounds of the people who fill it. Variations in the prescribed role for the CKO are reviewed, as are CKO critical success factors. One critical knowledge management issue, implicit-to-explicit knowledge conversion, is investigated in some depth to reveal the unique nature of issues c...

A laboratory experiment is conducted to investigate how two individual cognitive style factors, field dependence and need-for-cognition, relate to decision-making performance for a spatial task. The intent of the investigation is to establish a methodology for measuring cognitive fit for spatial tasks. The experiment assesses the performance of 142...

The purpose of decision support systems (DSS) is knowledge management, not numbers or algorithms. Knowledge management is the practice of adding actionable value to information; by capturing tacit knowledge and converting it to explicit knowledge; by filtering, storing, retrieving and disseminating explicit knowledge; and by creating and testing ne...

The Chief Knowledge Officer (CKO) is often portrayed as a catalyst for knowledge management programs. However, this organizational entity is new, often not well understood and frequently not without controversy. In this chapter, the CKO function, the rationale for its existence and the challenge people in this role face are examined. The theoretica...

The Chief Knowledge Officer (CKO) is a recent phenomena created to lead knowledge management activities in an organization. In this paper, we examine the nature of knowledge management and the role of the CKO. We then examine a key bottleneck to effective knowledge management and suggest using information exchange protocols to enable more efficient...

Technological advances have enabled dramatic change in organizational design and communication as expressed through such actions as corporate downsizing and increased telecommuting. Technology fosters these changes because comput ers and telecommunication technology minimize the impact of time and place on organizational communication. However, wit...

This paper reports the results of a study examining issues of group gender composition in a meeting setting employing group support systems (GSS). Research examining the effects of numerical proportions on group behavior has traditionally been conducted in settings where use of technology by groups is minimal. This research, however, examines the i...

The gender literature reports that varying the gender composition of a group differentially affects group performance and attitudes. In gender- imbalanced groups, perceived power and status differences often create problems for those in token or minority positions, contributing to impaired group functioning. In theory, however, interventions may be...

The proposed model links cognitive motivation to the assessment of alternatives, decision quality, and group satisfaction in Ventana Corporation's GroupSystemsm environment. The proposed model hypothesized a direct link between cognitive motivation, as operationalized by Petty and Cacioppo's (1986) Need for Cognition (NFC) construct, and assessment...

The authors investigated how two individual cognitive style factors, field dependence and need for cognition, relate to decision-making performance for a spatial task, with the intent of establishing a methodology for measuring cognitive fitness for such spatial tasks. A laboratory experiment was designed and carried out to test 142 subjects' perfo...

Electronic Meeting System (EMS) research conducted to date has produced inconsistent findings. Field studies have tended to yield more positive results than laboratory studies. Factors such as group composition, task, and organizational context may affect group outcomes, and should be explored to develop “contingency theories to identify the best f...

Description: "? Herschel, R. and Nemati, H. (2001). Chief knowledge officers: Managing knowledge for organizational effectiveness. Knowledge Management and Business Model Innovation, Idea Group Publishing. Chapter XXIV. pp. 414-425."

Description: "? Nemati, H., Steiger, N., Steiger, D., and Herschel, R. (2002). ""Knowledge Warehouse: An Intelligent Analysis Platform for Enhancing Management Decision Process"". in Model Based Decision Support Systems: Challenges and Opportunities for the Twenty First"

The fixed annual budget process can be a cumbersome and static process, often failing to deliver intended benefits. Typically detached from business operations and strategic planning goals, the annual budget suffers from inherent weaknesses caused by a lack of business intelligence regarding its underlying assumptions. This weakness is well documen...