Riccardo Silvi

• Professor (Full) at University of Bologna

Digital technologies and their applications are systematically altering established practices and making new ones emerge in different realms of society. Research in social sciences in general and management in particular is no exception, and several examples that span a variety of fields are coming into the spotlight not only from scholarly communi...

Business Performance Analytics (BPA) entails the systematic use of data and analytical methods (mathematical, econometric and statistical) for performance measurement and management. Although potentially overcoming some traditional diagnostic issues related to Performance Management Systems (PMS), such as information overload, absence of cause-effe...

I Business Performance Analytics (BPA) consistono in modelli di performance management che attraverso l’impiego sistematico di apparati e tecnologie informatiche (ICT), variegate e ingenti fonti di dati (Big Data), strumenti di misurazione analitica dei risultati aziendali (PMS) e metodi di indagine matematico-statistici ed econometrici, favoriscon...

Purpose – For over 20 years, management control literature has indicated the importance of supporting the strategy development and implementation process with strategic performance measurement systems (SPMS) and integrating traditional financial indicators with a set of multidimensional forward-looking measures focusing on the long term and linked...

Integrated reporting systems are the wave of the future from two points of view: for their support to management decision making processes, and as strategic information source for annual Integrated Reporting (IR). This chapter describes Value-based Cost Management (VCMS) as one tool available to the financial and marketing communities that can be u...

This chapter focuses on the most important characteristics that Key Performance Indicators (KPIs) should have in order to reinforce their informative effectiveness in stakeholders’ decision processes. To this aim, we discuss the role that KPIs can potentially play within Integrated Reporting (IR)—i.e. measuring the ability of the company to create...

Purpose – Increased business competition requires even more rapid and sophisticated information and data analysis. These requirements challenge performance management to effectively support the decision making process. Business analytics is an emerging field that can potentially extend the domain of performance management to provide an improved und...

Despite several studies on the importance of Performance Measurement Systems (PMS), often their implementation is considered insufficient or unsatisfactory. This situation is motivating research on several issues: PMS design and focus, cultural and technological aspects, and the specific contexts of implementation. This paper introduces Business Pe...

Organizational knowledge is receiving increasing attention in the management literature because ofits claimed capability to create a competitive advantage. In recent years, notable research effortshave been addressed to strategic, organizational, technological, financial and management reportingissues linked to the knowledge role in organizations.T...

The Lean Management philosophy is based on the idea that companies should set their strategies according to what customers really value, systematically banishing waste both within the firm and along the supply chain. Many companies when implementing Lean Management complain that traditional Management Accounting Systems are unable to support these...

The Lean Management philosophy is based on the idea that companies should set their strategies according to what customers really value, systematically banishing waste both within the firm and along the supply chain. Many companies when implementing Lean Management complain that traditional Management Accounting Systems are unable to support these...

Organisations should focus their supplier selection and control process on several different dimensions, including price, quality, service level, delivery and their ability to support the innovation process. (Dickson, 1966). Obviously, the roles that these dimensions play differ from one product/service to another. For example, the price dimension...

In management accounting, several techniques are used for supplier evaluation and selection. Of these techniques, Total Cost of Ownership (TCO) is probably the best known, regardless of the fact that it is not commonly applied. TCO is complex: in order to make use of it, the buying firm must determine (usually by doing an ABC analysis) the costs re...

Recent literature on financial reporting underlines that, in order to meet the changing needs of business reporting users, more information with a forward-looking perspective should be provided, with a focus on those factors that are responsible for longer- term value, including non-financial measurers. This article hence focuses on the importance...

This paper analyses and compares the informative capability of diffused financial ratios to point out future financial distress. A panel of 76 Italian food and beverage firms (6 bankrupt and 70 non bankrupt, from 1997 to 2001) was utilized and a set of 11 relevant financial ratios was investigated. Two fundamental dimensions are considered: the pro...

Hypercompetitive businesses are increasingly requiring the need for more rapid and sophisticated information and data analysis. This challenges management accounting’s role in effectively supporting the management decision making process. The emerging area of business analytics can potentially extend the domain of management accounting to the compr...

Continued evidence of ERP's popularity and implementation by companies together with reports of significant failures motivate this paper to investigate ERP adoption and its information effects. The information effects of ERP are focused upon as it is this which potentially enhances or dilutes the possibilities for management control. Specifically,...

Starting from the weaknesses of traditional formal cost accounting systems, this article describes a possible integrative model based on synergies between the Strategic Cost Management approach and some Lean Management tools. This approach has been designed therefore to help enhance the effectiveness of existing costing systems and hence help to pr...

Purpose The purpose of this paper is to develop and apply a framework that examines the effectiveness and efficiency of managing knowledge in organizations for competitive advantage. Design/methodology/approach Reviews knowledge management and strategic cost management literatures to identify key elements that determine and facilitate the enhancem...

Despite the continued importance of outsourcing agreements as one form of inter-organisational relationship, there is growing evidence of failure amongst these arrangements. In turn, this has initiated a renewed concern about the mechanisms that govern and control inter-organisational networks and alliances. This paper investigates one of these gap...

In the last decade a plethora of studies have been carried out in the area of new multidimensional performance measurement systems (MPMS). Notable efforts were focused on PMS design issues related for example to the proper dimensions to be considered, new area of measurement(competencies, networks and supply chain), or their role in the strategy fo...

Recent reviews of the Operations Management research literature have shown a surprising little shift towards empirical methodologies from traditional modeling solution methods. In addition, there is generally a lack of empirical testing and validation of manufacturing strategies. Coupled to this fact is that empirical work is rarely carried out in...

Recent reviews of the ‘operations management’ (OM) research literature have shown a surprising little shift towards empirical methodologies from traditional modelling solution methods. In addition, there is generally a lack of empirical testing and validation of manufacturing strategies. Coupled to this fact is that empirical work is rarely carried...

The Lean Transformation of the Supply Chain represents a major challenge in Lean Management studies and involves both the reduction of waste (both within and between companies) and supply chain alignment to the actual needs of the final customer. At the same time, Lean Management is looking for an information system able to support a Lean Transform...

This book explores the application of Lean into a small service organisation. The case in point in a single card dealership in the UK.

Interfirm organisations are receiving increasing attention in the management literature owing to their superior performance in terms of fast growth, increased flexibility and efficiency. Effective design of these organisations depends on the choice of which activities to perform internally and which to outsource, and also on how to manage relations...

Knowing what customers value, and why, is the foundation of a sound business. But we often don't hear the customer's voice during our hectic, busy day. When that happens, your business falters. Instead, say the authors, you've got to embrace a customer value perspective. And that means a new approach for cost management. © 2001 John Wiley & Sons, I...

Understanding of the relationship between the costs of the firm and the value the firm provides to its customers is the key to the ability of the firm to reach its profit potential. From this perspective the firm needs to have a thorough understanding of its activities, their costs and their relation to market prices. Advanced cost management studi...

Networked organizations are receiving increasing attention in the management literature because of their perceived success in terms of fast growth, increased flexibility and efficiency of operations, lower overhead costs, and effective competitive positioning. For all firms, the choice of which activities to perform internally and which to outsourc...

Performance Measurement Systems (PMS) implementations are often considered unsatisfactory. The reasons for this situation can be related to PMS design and focus, cultural and technological issues, as well as to the specific contexts of implementation. This article introduces Business Performance Analytics (BPA) as an important framework for success...