Ricardo Chiva

• MBA; PhD
• Professor (Full) at Jaume I University

Although organizational learning types like adaptive and generative learning are considered to follow different processes, a general framework of organizational learning that includes them has remained elusive. In order to do so, we propose a framework that embraces them and incorporates facets such as consciousness and emotions, which are strongly...

Purpose – The purpose of this paper is to propose a new generic human resource management (HRM) system linked to a novel and more developed social and organizational paradigm: the common welfare HRM system. Design/methodology/approach – This conceptual paper builds on the concept of individual consciousness to better understand the differences bet...

Research on organizational learning, innovation and internationalization has tradition-ally linked these concepts through linear causality, by considering any one of them as the cause of another, an approach that might be considered contradictory and static. This paper aims to clarify these relationships and proposes a dynamic theoretical model tha...

Organizational learning capability has been considered an essential issue of an organization's effectiveness and potential to innovate and grow. Although its positive effects on organizations and employees are generally assumed, there is no empirical evidence of its positive association with employee attitudes such as job satisfaction. This paper a...

One of the most important classical typologies within the organizational learning literature is the distinction between adaptive and generative learning. However, the processes of these types of learning, particularly the latter, have not been widely analyzed and incorporated into the organizational learning process. This paper puts forward a new u...

In this paper we examine the relationships between employee engagement, stress and concealment of feelings in the workplace. This exploration sheds light on the intricate dynamics at play, providing a comprehensive understanding of these elements and their interactions. By exploring these relationships, we contribute to a more accurate understandin...

Lean Startup provides an iterative, hypothesis-driven approach to business creation and product development, promoting data-driven decision-making by involving potential users and customers during the development cycle. Despite increased academic attention, the debate on the benefits of Lean Startup is open. To contribute to the understanding of ho...

In recent years, the concept of corporate social responsibility toward employees (CSRE) has gained increasing importance, both in academic research and in managerial practice. This concept includes those human resource policies aimed at improving employee satisfaction. In this paper, we build on previous research on CSRE by examining its relationsh...

Purpose The paper analyzes and develops Chiva's (2014) proposal on the common welfare HRM system and uncovers its relationship with innovativeness, using altruism as a mediator. Design/methodology/approach The common welfare HRM system implies a certain human and organizational development of the classic control and commitment HRM systems, and its...

Purpose The authors draw on this approach to explore the consequences of compassion and altruism in the workplace for firm performance, using organizational resilience as a mediating variable. Design/methodology/approach In recent years, a paradigm shift has been proposed in the organizational sciences that includes a change from self-centeredness...

In recent years, the growing emergence of environmental problems has meant that sustainability and related concepts such as green innovation have acquired special importance. This has resulted in a significant body of literature addressing these concepts. To help to integrate this extensive literature and establish a theoretical framework, this stu...

Purpose Despite the growing interest in the study of authentic leadership, there is little empirical evidence of the consequences of this type of leadership for companies. On the other hand, the mediating variables that may explain these results have not been explored in depth either. Although the academic literature suggests, from a theoretical po...

Purpose In the last few years a new management style and paradigm has emerged with the aim of improving employee motivation, commitment and satisfaction through participatory management practices and more democratic organizational structures. Based on this new paradigm, this study examines the consequences of participative decision making for job s...

Purpose The objective of this study is to analyze the relationship between leaders' forgiveness and organizational performance using radical innovation as an explanatory variable. Design/methodology/approach The study was conducted in a sample frame of 11,594 Spanish companies. A total of 600 valid questionnaires were obtained. The structural equa...

While previous studies have tried to disentangle how the structure of an organization influences its capability to innovate, the results obtained to date are inconclusive and often contradictory. As a result, it is difficult to generalize the conclusions of previous research. In this regard, some authors have pointed out that it is necessary to con...

Through structural equations, this study provides empirical evidence of the positive effect of servant leadership on radical innovation, using organizational learning capability as a mediator variable. The study is based on a sampling frame of 402 Spanish companies, which are characterized by the excellent management of their human resources. 142 d...

Purpose Based on the upper echelons and organisational identification theories, this paper focuses on the relationship between servant leadership and firm innovativeness, as well as the underlying mechanisms that explain this relationship. More specifically, we analyse the relationship between servant leadership, firm innovativeness and corporate s...

Purpose Based on a new management paradigm rooted on care and compassion, this study explores the consequences of compassion at work on organizational learning and firm performance. Design/methodology/approach Structural equation modeling (SEM) was employed to analyze the research model by using data from two different samples. Findings Results c...

The main goal of the current study is to analyze the relationship between leaders' empowerment, radical innovation and organizational performance. A total of 300 Spanish companies participated in the study. In total, 600 valid questionnaires were obtained. Structural equations were used to validate the proposed hypotheses. Two different respondents...

What effects does mindfulness have on university students’ academic performance? Our aim in this empirical study is to analyse the relationship between mindfulness and academic performance, and how it might be explained by the role of compassion and engagement. We hypothesise that mindfulness positively relates to academic performance, and that thi...

As stated by previous researchers, in an increasingly competitive environment, organizations need to develop successful innovations to compete and survive in the long term. Furthermore, sustainability and social issues are gaining increasing importance, to the extent that they are now a matter of high concern for firms and for society. Therefore, o...

This work presents the conclusions achieved after conducting a study focused on a sample of 251 Spanish companies with recognized excellence in human resources management. Results highlight the need of implementing adequate information systems to promote radical innovation. In addition, it is necessary to facilitate organizational contexts that enc...

Purpose The purpose of this paper is to analyze the effect of leader humility in firm innovativeness. The study highlights the importance of promoting altruism within organizations as a mechanism that may explain why leader humility fosters innovation. Design/methodology/approach The study was conducted in a sample frame of 11,594 Spanish compan...

The concept of trust within organizations, or intraorganizational trust, has been considered as a potential mechanism to increase performance and as such has attracted growing interest in the organizational literature. However, despite the increasing number of studies examining the relationship between intraorganizational trust and performance, thi...

Organizations have to strive in an uncertain and challenging environment. Hence, the role resilience played at work has been of special interest in the last decade, although empirical research is still scant, especially regarding the antecedents and the consequences resilience has. In this study we analyse the role corporate social responsibility p...

Purpose The purpose of this paper is to provide empirical evidence of the relationship between end-user computing satisfaction (EUCS) and radical innovation, using organizational learning as an explanatory variable. Design/methodology/approach An empirical study was conducted in a population of 402 Spanish companies. A sample of 251 valid questi...

Purpose The purpose of this paper is to analyze learning organization by comparing with other types of organizations. This typology is based on the levels of consciousness and relates each type of organization with a level of learning and an organizational structure. Design/methodology/approach This is a conceptual paper based on the concept of le...

Purpose The purpose of this paper is to provide empirical evidence of the relationship between altruistic leader behavior and radical innovation, using organizational learning as an explanatory variable. Design/methodology/approach To confirm the hypotheses, structural equations were used on a data set from a survey carried out on Spanish firms wi...

Purpose – The purpose of this paper is to investigate the relationship between altruistic leader behaviors, organizational learning capability and organizational performance. Design/methodology/approach – The sampling frame consists of several databases or listings of business that consider people as a key element of the organization and are consid...

The new features of the business environment have expanded the concept of organizational learning capability (OLC). In today’s competitive business environment, OLC has been recognized as an essential means to gain a sustainable competitive advantage. However, the effective development of that capability has not been sufficiently analyzed in the or...

Las nuevas características del entorno económico y empresarial han llevado a que la capacidad de aprendizaje organizativo se convierta en un factor clave para que la empresa mantenga su competitividad y alcance el éxito. De ahí que surja la necesidad de desarrollar estrategias empresariales que permitan crear organizaciones con una elevada capacida...

Purpose – This paper aims to, prompted by a recent paradigm shift in the organizational sciences, to explore some antecedents of organizational learning capability, focusing on altruism and relationship conflict. Design/methodology/approach – To test the hypotheses, the structural equation technique was applied to data from a survey of Spanish firm...

Organizational learning capability is a key element in organizational performance. This issue spurs interest to discover how to generate environments with high organizational learning capability. In this paper, we analyze the relationship between the degree of organicity of the structure, organizational performance and organizational learning capab...

The effects of altruism and relationship conflict on organizational learning Jacob Guinot Ricardo Chiva Fermín Mallén Article information: (2015),"Handling conflict at work: The role of fit between subordinates' need for closure and supervisors' power tactics" Poitras, (2015),"Changes in relationship conflict as a mediator of the longitudinal relat...

Due to the new characteristics of the economic and business environment, organizational learning capability has become essential for organizational competitiveness and success. Therefore, there is a need to develop firm strategies that foster organizational learning capability within organizations. This study shows the importance of altruism in org...

Despite the fact that the majority of studies have suggested that it is beneficial for organizational performance, some empirical evidence has generated contradictory results concerning these variables. For this reason, this research attempts to look in-depth at the relationships between trust and organizational performance, using organizational le...

Purpose – The purpose of this paper is to analyze the impact of information technology competency (ITC) on internal and external learning competency and the relations among ITC, internal and external learning competency and the commercial success of innovation (CSI) Design/methodology/approach – The paper uses survey data from 186 companies. Throu...

En un entorno cada vez más turbulento y competitivo la capacidad de aprendizaje organizativo se ha señalado como un mecanismo estratégico para lograr un continuo éxito organizativo. Por ello, las organizaciones y los académicos están tratando de encontrar fórmulas para crear entornos laborales con una elevada capacidad de aprendizaje. Sin embargo,...

Purpose – Due to the divergent conclusions about the effects of interpersonal trust on job satisfaction, the study aims to look more deeply into this relationship by introducing job stress as a mediator variable. Design/methodology/approach – The paper uses structural equation modeling to analyze the opinions of 6,407 Spanish employees, taken from...

Entrepreneurial orientation, which explains how entrepreneurship is put into practice, is considered to have a positive impact on firm performance. However, this direct relationship does not seem to be empirically conclusive. Therefore, dependent variables that are more directly sensitive to entrepreneurial orientation, and contingent variables sho...

Purpose The aim of this paper is to present design management as a dynamic capability and to analyze its mediating role between organizational learning capability and product innovation performance in small and medium enterprises (SMEs). Design/methodology/approach Structural equation modeling is used to test the research hypotheses based on data...

En los últimos años, la investigación sobre la confianza dentro de las organizaciones ha ido adquiriendo cada vez más importancia. A pesar de que la mayoría de los trabajos han sugerido que esta es beneficiosa para el desempeño organizativo, cierta evidencia empírica ha generado resultados contradictorios entre estas variables. Por ello, esta inves...

Este trabajo ha obtenido el Accésit Premio Estudios Financieros 2012 en la modalidad de Recursos Humanos. La capacidad de aprendizaje organizativo es un elemento clave para el desempeño organizativo. Esta cuestión despierta el interés por conocer cómo generar entornos con alta capacidad de aprendizaje organizativo. En esta investigación analizamos...

This study analyses the product design management in several companies of the Spanish ceramic sector and its relationship with organizational learning. We carried out a case study of four companies in order to assess the organizational learning factors involved in the two phases of the product design process: the analytical-conceptual and the techn...

This paper explores the relationship between entrepreneurial orientation and innovation performance taken organizational learning capability as a mediating variable. This research question is important because allows us to better understand why entrepreneurial orientation don’t always increase organizational performance. We consider innovation perf...

The hypothesis that managerial characteristics which facilitate the organisational learning process can provide firms with a basis for competitive advantage has received a great deal of attention. While there is evidence that organisational learning affects export intensity, we argue that intermediate variables, such as innovation, should be used i...

This paper explores the relationship between entrepreneurial orientation and innovation performance taken organizational learning capability as a mediating variable. This research question is important because allows us to better understand why entrepreneurial orientation don't always increase organizational performance. We consider innovation perf...

Investment in information technology is done by the companies with the purpose of increase their organizational performance, but not always these kinds of investments are successful. There are studies which not demonstrate that investment in information technology enhance organizational performance. Our study aim is to understand better this relati...

Enterprise resource planning (ERP) implementation has been an important activity for improving efficiency. However, an ERP system is a critical investment that can significantly affect future performance of a company. Many ERP projects report an unusually high failure rate. This study empirically investigates the involvement of management consultan...

Design management is an increasingly important concept, research into which is remarkably scarce. Although the literature suggests that design management has an effect on design effectiveness, there is no empirical support for the impact of design management on firm performance. Furthermore, few studies have quantified the contribution that design...

This paper examines and measures innovation in the context of biotechnology firms by analysing the link between R&D, innovation performance and organisational growth. We conceptualise innovation performance as a latent construct with two dimensions: innovation efficacy and innovation efficiency. We use structural equations modelling to test the hyp...

Entrepreneurial orientation is considered to have a positive impact on firm performance. However, this direct relationship does not seem to be empirically conclusive. In our research we consider innovation performance as an intermediate variable, and explain that the relationship between entrepreneurial orientation and innovation performance is not...

Purpose The purpose of this paper is to analyze the relationship between emotional intelligence (EI) and job satisfaction, by taking into consideration organizational learning capability (OLC). Design/methodology/approach Data were collected from eight Spanish ceramic tile manufacturers. The survey was addressed to shop floor workers, and 157 vali...

Este trabajo ha obtenido el 1.er Premio Estudios Financieros 2008 en la modalidad de recursos humanos. La inteligencia emocional se está convirtiendo en una de las competencias individuales más importantes para las organizaciones, lo cual se ha relacionado desde el punto de vista teórico con el desempeño organizativo y con variables individuales ta...

The contribution of information systems (IS) to superior business performance is predicated on the dynamic coherence of business and information technology (IT) strategies and the underlying architectures and systems that support the strategy execution. The early participation of users on the system development process may contribute to the busines...

Design management is an increasingly important concept, research into which is very scarce. This paper deals with the fit between design management skills and design function organization, ranging from solely in-house to solely outsourced and including a mixture of the two. We carried out a survey in the Spanish and Italian ceramic tile industry, t...

This article examines the social complexity of Organizational Learning. We built on and seek to extend recent conceptualizations of Organizational Learning that emphasize the emergent and fluid nature of learning in organizations, by drawing on some of the principles of Complexity Science. We selectively introduce two sets of principles of complexi...

Purpose The present study sets out to propose and validate a measurement scale that aims to capture the organisational capability to learn, based on a comprehensive analysis of the facilitating factors for learning. The organisational learning capability scale consists of 14 items grouped into five dimensions: experimentation, risk taking, interact...

This paper examines how organizational learning capability affects product innovation performance. We define organizational learning capability through five dimensions or mechanisms: experimentation, risk taking, interaction with the external environment, dialogue and participative decision making. The impact of these mechanisms on product innovati...

Outsourcing decisions in information technology (IT) research has yielded contradictory findings and recommendations. However, companies are increasingly outsourcing all or some of their information systems (IS) activities. This chapter examines the potential problems a company may face under this strategy. For this purpose, we conducted an empiric...

Purpose The purpose of this paper is to report the results of a study aimed at conceptualising and developing valid measurements for two key dimensions of product innovation performance‐efficacy and efficiency – in the context of firm competition. Design/methodology/approach Data were collected from French biotechnology firms. Using structural equ...

This study aims to contribute to a better understanding of the innovative profile in products, an analysis of which focuses on the type of product novelty and on the degree of complexity. The profile in Spanish ceramic tile producers was analysed by means of an empirical study employing LBIO indicator methodology. In addition, a case study was carr...

This study aims to contribute to a better understanding of the innovative profile in products, an analysis of which focuses on the type of product novelty and on the degree of complexity. Spanish ceramic tile producers' innovative profile was analysed by means of an empirical study employing LBIO indicator methodology. Results show that firms that...

Organizational learning and organizational knowledge have seen an important growth in both the academic and business worlds. However, both approaches face various problems, the most striking of which is their theoretical confusion and diversity. This is due to the great number of authors and publications on the theoretical concepts, which originate...

This paper argues that some of the principles of Complexity Science may be very useful in our efforts to explore and more fully account for the evolving social complexity that constitutes learning practices in organizations. We review the main principles of complex adaptive systems, steeped in the new science of complexity, and we apply these princ...

The aim of this paper is to analyse the relationship between organisational learning styles and organisational values in the Spanish ceramic tile sector. We examine this relationship through a comparative case study within this sector in Spain. The main findings of the study are: (1) Organisations that stress the importance of both adaptive and inn...

Product design management is becoming an increasingly important concept. However, there is no generally accepted agreement as to exactly what activities this management involves. We therefore put forward the need to link design management with other convergent theoretical approaches that clarify and improve an understanding of the concept. In this...

This paper deals with the fit between operations strategy and product innovation. The literature review suggests that product-innovating firms should have specific, competitive priorities with regard to operations. In order to test this proposition, we carried out a survey of the competitive priorities in the Spanish ceramic tile industry. We class...

The factors that facilitate organizational learning have traditionally been analysed by organizational learning and, in particular, the learning organization literature. Following a literature review, we have identified fifteen factors. However, these factors have been considered as universal, in other words, applicable to any sector or industry. I...

The conditions of change and complexity that characterise the new environment are forcing companies to adopt more flexible organizational structures that allow a quicker adaptation to these continuous changes. States that there are very few companies with enough resources to form their own value chain. Opines this is one of the reasons why the esta...

Product design is an essential aspect of the process of new product development and innovation, the efficiency of which depends on the existence of some kind of management. However, there is no generally accepted agreement as to exactly what activities this management involves, nor any analyses of the most suitable context for it to develop in or o...

This paper deals with the alignment between competitive priorities and product innovation. The literature review carried out determined that product innovating companies should have specific competitive priorities in their manufacturing strategies. We propose that innovative companies follow a different set of competitive priorities compared to non...

Product design management is an increasingly important concept, research into which is remarkably scarce and focuses on determining universal best practices. The purpose of this paper is to show the evidence of the diversity of design management approaches in a specific sectorial context: the Spanish ceramic tile industry. This will be determined t...

La gestión estratégica de los recursos humanos se ha venido nutriendo de diferentes modelos teóricos entre los que destaca la teoría basada en los recursos. Este articulo propone una nueva perspectiva teórica para la gestión estratégica de los recursos humanos basada en las ideas del aprendizaje organizativo, las cuales ostentan actualmente una ele...

Examines the relationship between organizational learning and product design management while, at the same time, analysing the repercussions they may have on performance, in the Spanish ceramic tile sector. A comparative case study of four companies from this sector enabled the construction of a theoretical model, which linked the factors that faci...

The importance of the factors that facilitate organizational learning have traditionally been outlined in the literature. However, there is no agreement about what the essential facilitating factors are, as each author emphasizes different features. Complexity science is increasingly being used by researchers and practitioners to improve their unde...

The literature on organizational learning, innovation and internationalization usually views these three processes as building upon each other. In this paper, however, we aim to clarify these relationships and propose a theoretical model that has mutual causality at its core and is based on ideas originating in complexity theory. Our model results...

Emotional intelligence is becoming one of the most important individual competencies for organizations, which has been theoretically related to organizational performance and to individual variables like job satisfaction. However, some emotionally intelligent people seem to be satisfied with their jobs while others do not. This paper proposes that...