Reinout Kleinhans

Reinout Kleinhans
Delft University of Technology | TU · Department of Urbanism

Associate Professor of Urban Regeneration (PhD) and TU Delft Education Fellow 2020-21

About

131
Publications
68,040
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Introduction
My research interests are urban regeneration, self-organisation, community entrepreneurship, online/offline citizen engagement, digital participatory planning, collective efficacy and empowerment. I am currently leading international research on the durability of Community Enterprises in England, while also analysing data on CE accountability from a previous international project. I am also completing ERA-NET research (with Enzo Falco) on decision support for Smart Urban Governance, studying the G2C and C2G co-production potential of social media, mobile technologies and ICT in neighbourhood governance and self-organisation. Website: www.reinoutkleinhans.com
Additional affiliations
October 2015 - present
Delft University of Technology
Position
  • Associate Professor of Urban Regeneration and Neighbourhood Change

Publications

Publications (131)
Technical Report
Full-text available
This research study looks to understand which conditions matter for a community business and how they work together to enhance durability. The research moves beyond identifying single success factors to reveal how combinations of conditions affect durability. Through a literature review, 33 semi-structured interviews with community business represe...
Article
Full-text available
Governments’ attempts to link the provision of welfare services to (more) responsible self-conduct of citizens (i.e. responsibilization) is seen as a distinctive feature of the post-welfare state. Responsibilization often requires welfare receivers to comply with specific duties or behavioural patterns (i.e. conditionality). Except for UK-based stu...
Article
Full-text available
Purpose Community-based social enterprises (CBSEs), a spatially defined subset of social enterprise, are independent, not-for-profit organisations managed by community members and committed to delivering long-term benefits to local people. CBSEs respond to austerity and policy reforms by providing services, jobs and other amenities for residents in...
Article
Full-text available
This article explores the potential of web-based participatory mapping tools for urban planning purposes and spatial information creation in informal settlements, i.e. the slums (barrios) of Caracas, Venezuela. While an increasing use of mapping tools is found in developed countries, fewer applications are found in informal settlements of developin...
Chapter
A renewed interest has appeared in citizen co-production of public services due to financial pressure on governments. While social media are considered an important facilitator, many digital participatory platforms (DPPs) have been developed to facilitate co-production between citizens and governments in the context of urban development. Previous s...
Book
Full-text available
Migratie en migratiegerelateerde diversiteit staan permanent in de belangstelling. Zo stellen de ‘vluchtelingencrises’, Black Lives Matter, bed-bad-brood en groeiende kansenongelijkheid ons voor ‘nieuwe’ uitdagingen en beleidsopgaven. Vaak ontbreekt het zicht op de complexiteit en de dieper liggende maatschappelijke problemen waar vluchtelingen, as...
Preprint
Full-text available
Identifying the diverse and often competing values of citizens, and resolving the consequent public value conflicts, are of significant importance for inclusive and integrated urban development. Scholars have highlighted that relational, value-laden urban space gives rise to many diverse conflicts that vary both spatially and temporally. Although n...
Article
Full-text available
This paper studies how residents in the neighbourhood Bospolder-Tussendijken (BoTu) have dealt with the COVID-19 restrictions. Prior to the pandemic, significant investments in community-building were made to increase resilience of individuals and communities in BoTu. This paper identifies the key assets BoTu residents had developed and actually du...
Article
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Web-based participatory mapping technologies are being increasingly harnessed by local governments to crowdsource local knowledge and engage the public in urban planning policies as a means of increasing the transparency and legitimacy of planning processes and decisions. We refer to these technologies as “geoparticipation”. Current innovations are...
Article
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Despite increasing attention on how community enterprises support community well-being and public services, we know little about how durable they are to sustain their activities. Previous research has studied individual conditions for durability, ignoring the intricate interplay between these conditions. Based on literature on community enterprises...
Article
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Contemporary urban development is increasingly characterized by collaboration and co-production between ‘experts’ and the ‘public’ in urban planning processes. Recently, local planning actors have adopted digital participatory platforms (DPPs) which are specifically built for networked engagement and collaboration purposes. However, the knowledge o...
Article
Full-text available
University-community engagement has been implemented by an increasing number of universities across the world, in a period characterized by growing international competition. The growth of interest in university-community engagement has led to multiple definitions of this term and a high level of complexity in defining what it entails. Using a lite...
Article
Full-text available
This article investigates how training public officials from two municipalities in Spain and Cyprus with new technologies affects three dependent variables: level of understanding of the technological innovation being introduced, its perceived usefulness, and its perceived ease-of-use. The tests to determine the impact of training were carried out...
Article
Full-text available
The nature of housing management has often been contested between two main orientations, business-like (i.e. economic efficiency) and social welfare (i.e. social support), reflecting the dual identity of social housing providers, as both private enterprises and welfare promoters. Research shows that housing management is particularly susceptible to...
Article
Full-text available
Active citizenship related to neighborhood governance is dependent on the political and governance structures of its context, and is therefore different in the Global North and the Global South. Local active citizenship is often presented from a Northwestern perspective, with its own active culture of engagement. In contrast, it is often shaped by...
Article
Full-text available
Local governments make use of 'enterprise language' to encourage citizens to adopt entrepreneurial behaviour in managing their daily lives and solving problems that emerge in their neighbourhood. In this paper, we examine the use of enterprise language and the promotion of enterprise in Dutch urban policy focusing specifically on how Dutch cities u...
Article
Full-text available
The English system of developer contributions, planning obligations, remained unchanged between 1990 and 2010 and attracted major criticisms of causing slow, opaque, unaccountable planning processes. In 2010, the Community Infrastructure Levy was introduced to reform planning obligations and deliver a faster, more transparent, certain and accountab...
Article
In urban geography research there is a small supply of articles which reflect upon the aims and motives of entrepreneurs when they enter neighbourhoods that are undergoing a process of gentrification. The aim of this paper is to better understand the explanatory factors behind the timing of entrepreneurial changes that take place during the commerc...
Article
Full-text available
Across Europe, entrepreneurial forms of community action are widely promoted. Dutch citizens are setting up community enterprises (CEs) to provide services for residents in deprived neighbourhoods. Their efforts to collaborate with governments and other actors can be qualified as forms of co-production to continue small-scale forms of neighbourhood...
Article
Full-text available
In the Netherlands, active citizenship in the context of urban regeneration of deprived neighbourhoods seems to have evolved into ‘entrepreneurial citizenship’. The concept of entrepreneurial citizenship combines top-down and bottom-up elements. National and/or local governments promote an ideal citizen with entrepreneurship skills and competencies...
Article
Full-text available
European countries are facing rising demand for affordable housing by a widespread and differentiated audience. Both in Italy and in the Netherlands policy-makers and practitioners address this emerging need by implementing new social housing projects targeting diverse social groups – such as students, young households, welfare dependents, and refu...
Article
Full-text available
Dutch citizens on welfare have to volunteer at Civil Society Organizations (CSOs) in return for their benefits. Through applying the ‘worlds of justification’ of Boltanski and Thévenot, this article aims to provide a better theoretical and empirical understanding of social justice of policies that obligate welfare clients to participate in CSOs. Th...
Article
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Both harmony and conflict may occur between local and more distant communities regarding artefacts of cultural heritage. Incoming tourism, which is attracted by cultural heritage, may provide jobs and other means of income to local residents. However, incoming tourists may also trigger or accelerate a process of gentrification in which local reside...
Article
Full-text available
This article focuses on the influence of state-led urban redevelopment on the place attachment of deprived and old homeowners living in danwei communities that are facing demolition in Shenyang, China. It investigates lived experiences through in-depth interviews with homeowners in the context of the pre-demolition phase, i.e. an inevitable prospec...
Article
Full-text available
Despite the massive forced relocation of residents during urban restructuring in China, there is no systematic overview regarding how residents experience the process and its outcomes. Most studies concerning urban restructuring in China directly equate forced relocation with displacement, which has a negative connotation. This predominantly negati...
Article
Full-text available
Ageing of the population in European cities creates fundamental challenges with regard to employment, pensions, health care and other age-related services. Many older people want to live independent lives as long as possible. This aspiration is currently strongly supported by many local governments. A precondition for ‘ageing in place’ is that olde...
Article
Full-text available
Despite the growing attention given to community‐based initiatives in the delivery of public services, little is known about their durability. This article focuses on Dutch community enterprises (CEs) as an emerging form of community‐based initiatives in urban regeneration. Due to their self‐organizing and (largely) voluntary character, CEs face co...
Article
Full-text available
In the last few decades, many governments have implemented urban restructuring programmes with the main goal of combating a variety of socioeconomic problems in deprived neighbourhoods. The main instrument of restructuring has been housing diversification and tenure mixing. The demolition of low-quality (social) housing and the construction of owne...
Conference Paper
The use of different kinds of social media by government has been steadily increasing over the last decade. National, regional and local governments often employ social media to communicate and interact with citizens, organizations and/or other government agencies. However, as many authors highlight, the use of social media by government has many c...
Article
Full-text available
Despite great advances in ICT, social media, participatory platforms and mobile apps, we seem to still be locked in the one-way communication "paradigm" where information flows unilaterally from government to citizens and seldom vice-versa. As a result, citizens are more receivers rather than conscious producers of information, data, ideas, solutio...
Article
Full-text available
This literature review has focused on smart governance as an emerging domain of study that attracts significant scientific and policy attention. More specifically, this paper aims to provide more insight in the definitions of and relationships between smart governance and concepts such as smart and electronic government, in the context of smart cit...
Article
Full-text available
A renewed interest has appeared in citizen co-production of public services due to financial pressure on governments. While social media are considered an important facilitator, many digital participatory platforms (DPPs) have been developed to facilitate co-production between citizens and governments in the context of urban development. Previous s...
Technical Report
Full-text available
In October 2016, Power to Change commissioned a team from the University of Westminster, Delft University of Technology and Stockholm University to carry out a comparative study of community-based social enterprise (CBSE) in England, the Netherlands and Sweden. National policy was reviewed and three case studies were selected from each country, in...
Research
Full-text available
This policy brief provides practical recommendations for governments, especially at the local level, to overcome these challenges and make effective use of social media and other social networking sites for communication and collaboration purposes. The recommendations are based on a thorough review of relevant academic literature and interviews wit...
Article
Previous research has highlighted that there is a lack of advanced technological solutions able to foster government- citizens collaboration. We argue that many examples of digital participatory platforms are already available and also ready to use for governments and citizens. Hence, causes for ineffective citizen engagement and collaboration with...
Technical Report
Full-text available
This Case Study Appendix provides a full description of the case studies underlying the following report: Bailey, N. Kleinhans, R. & Lindbergh, J. (2018). An assessment of community-based social enterprises in three European countries. London: Power to Change.
Article
Full-text available
Social enterprises, with strong ties to local areas and communities, have been a growing phenomenon in many European countries at least since the financial crisis of 2007-2008 and the resulting retrenchment of state involvement in welfare provision. The paper draws on the empirical findings from nine case studies of community-based social enterpris...
Article
Full-text available
Since 1978, market transition in China has significantly influenced the roles of the state, the market and the residents in urban restructuring. Since 2008, the central government has initiated Shantytown Redevelopment Projects (SRPs) to improve the living conditions of low-income residents. Between 2008 and 2012, about 12.6 million households were...
Article
Full-text available
The gap between wealthy and disadvantaged neighbourhoods seems to be increasing in many contemporary Western cities. Most studies of neighbourhood change focus on specific case-studies of neighbourhood downgrading or gentrification. Studies investigating socio-spatial polarisation in larger urban areas often compare neighbourhoods at two points in...
Article
Full-text available
Selective mobility into and out of urban neighbourhoods is one of the main driving forces of segregation. Earlier research has found group differences in who wants to leave or who leaves certain types of neighbourhoods. A factor that has received little attention so far is that some residents will have a desire to leave their neighbourhood, but are...
Chapter
Full-text available
Despite the growing evidence on the importance of the neighbourhood, entrepreneurship studies have largely neglected the role of neighbourhoods. This book addresses the nexus between entrepreneurship, neighbourhoods and communities, confirming not only the importance of ‘the local’ in entrepreneurship, but also filling huge gaps in the knowledge ba...
Book
Full-text available
Despite the growing evidence on the importance of the neighbourhood, entrepreneurship studies have largely neglected the role of neighbourhoods. This book addresses the nexus between entrepreneurship, neighbourhoods and communities, confirming not only the importance of ‘the local’ in entrepreneurship, but also filling huge gaps in the knowledge ba...
Article
Full-text available
It is well-known that socioeconomic outcomes and (dis)advantage over the life course can be transmitted from parent to child. It is increasingly suggested that these intergenerational effects also have a spatial dimension, although empirical research into this topic remains scarce. Previous research from Sweden and the United States shows that chil...
Article
Full-text available
Many European countries are implementing austerity measures alongside trends of welfare state retrenchment. Entrepreneurial forms of active citizenship are considered as a new form of public management to fill gaps left by spending cuts and to continue neighbourhood regeneration. Inspired by British practices, Dutch citizens are trying to set up co...
Chapter
Since the start of the twenty-first century, urban communities have faced increasing challenges in housing affordability, with environmental issues causing additional concern. It is clear that changes to urban housing are needed to enhance the resilience of cities and improve the economic, social and physical well-being of residents. This book prov...
Article
Full-text available
In many European countries, community-based entrepreneurship is increasingly considered as a means to initiate small-scale urban regeneration. However, residents in deprived neighbourhoods are often viewed to lack key entrepreneurial skills. Most research on community entrepreneurship support is based on cross-sectional studies and overly focused o...
Conference Paper
Full-text available
This contribution aims to demonstrate how Fuzzy Cognitive Maps can be applied as decision support tools in Smart Cities. Simulation as a scientific method represents simplified processes and systems for decision making. Simulating real world scenarios of Smart Mobility on a computer-controlled environment – using Fuzzy Cognitive Maps - allows drawi...
Article
Full-text available
In many European countries, community-based entrepreneurship is increasingly considered as a means to initiate small-scale urban regeneration. However, residents in deprived neighbourhoods are often viewed to lack key entrepreneurial skills. Most research on community entrepreneurship support is based on cross-sectional studies and overly focussed...
Chapter
This chapter provides conclusions regarding all contributions to this volume, which has explored the under-researched interconnections between entrepreneurship, neighbourhoods and communities of place. The key concern has been to contribute to knowledge about how residential areas where people live (neighbourhoods) and interact with co-residents an...
Chapter
In the continuing aftermath of the 2008 global financial crisis, many European countries are implementing austerity measures and cuts in public policy, alongside longer trends of welfare state retrenchment. To mitigate these trends, governments are putting more emphasis on active citizenship. Citizens are supposed to take responsibility and organiz...
Chapter
The global economic crisis has had a major impact on government spending for urban regeneration. In the context of these austerity regimes, in many European countries, community entrepreneurship and active citizenship are increasingly considered as a means to continue small-scale urban revitalization. This chapter investigates recent literature on...
Article
Full-text available
Since 1980, the focus of American housing policy has shifted away from project-based to tenant-based subsidies, i.e. the Housing Choice Voucher Program (HCVP). Yet many HCVP recipients have remained in high-poverty and high-minority areas of central cities. To improve the effectiveness of HCVP in expanding residential choices, the Department of Hou...
Research
Full-text available
Vijftien jaar stedelijke vernieuwing in het Rotterdamse Hoogvliet heeft de woonsituatie van bewoners en de leefbaarheid in deze wijk flink verbeterd. De oorspronkelijke bewoners zijn er in sociaaleconomisch opzicht echter nauwelijks beter op geworden. Tot deze conclusies komen onderzoekers van de TU Delft en de Universiteit van Amsterdam in hun ond...
Research
Full-text available
Dit rapport (publicatiejaar 2000) doet verslag van een onderzoek dat is gefinancierd door het Ministerie van VROM. De belangrijkste bevinding van het onderzoek is dat de centrale onderzoeksvraag negatief beantwoord moet worden. Uit de empirische toetsing blijkt dat differentiatie niet heeft geleid tot meer sociale integratie. In de onderzoeksbuurte...
Research
Full-text available
Bewonersbedrijven zijn in Nederland sterk in opkomst en veelbelovend maar hebben vaak nog last van kinderziektes. Het vinden van een succesvol verdienmodel is lastig en starre wetgeving is vaak fnuikend. Gemeenten lijken nog niet klaar voor omgang met bewonersorganisatie van onderop. Tot deze conclusie komen onderzoekers van de TU Delft (Faculteit...
Article
Full-text available
Purpose – The aim of this paper is to assess the current potential of community entrepreneurship in neighbourhood revitalisation in the US and the UK. The global economic crisis has had a major impact on government spending for urban regeneration. In the context of these austerity regimes, in many European countries, community entrepreneurship and...
Article
Full-text available
This editorial explores the potential of social media and mobile technologies to foster citizen engagement and participation in urban planning. We argue that there is a lot of wishful thinking, but little empirically validated knowledge in this emerging field of study. We outline key developments and pay attention to larger societal and political t...