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Firms are pushing to use more analytics and data decision makers as the world gets more technical, however, extant literature shows analysts should not make decisions in a silo, so the question becomes: how do data and people come together? My research interests center on investigating how managers and firms navigate the changing workplace.
We develop a single-class period learning game for the Plan-Do-Study-Act (PDSA) improvement cycle. The experiential activity walks teams through the PDSA problem-solving process as they create paper American footballs and improve their performance using each step of the cycle. The game is one of the first to focus on PDSA. Key benefits include incr...
Purpose Pricing the shipping surcharge is a major strategic decision for online retailers, and free shipping promotions are becoming more common among online retailers. The purpose of this research is to examine the effect of last mile pricing strategies on customer attraction and retention in the hypercompetitive online retailing industry. Specifi...
In this article we first provide a review of the literature on the determinants of academic grades centered around 16 proposed factors. We extend an analysis which reviewed this literature over the years of 1930-1937 (Harris, 1940). Harris studies 328 previous articles and determines factors such as intelligence, high school grades, study habits, t...
In many business textbooks and courses, particularly in finance curricula, students continue to be taught that the single goal of the firm is shareholder wealth maximization (SWM). Although this statement presents a clear and succinct goal, which adheres well to rational expectations and financial economic models, I argue it is over simplistic and...
At a large private university, 835 undergraduate students completed a 110-question survey pertaining to an introduction to marketing class. The explanatory factors included are chosen to cover those studied in past literature as well as new pedagogical innovation variables. To test the determinants of student achievement we perform univariate and m...