Ransome Bawack

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Verified

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• PhD
• Associate Professor at Audencia Business School

Purpose This study empirically tests the Artificially Intelligent Device Use Acceptance Model in the context of sports services. Design/methodology/approach The model was tested using partial least squares structural equation modeling on data from 105 users. Findings We found that emotions towards artificially intelligence (AI)-supported devices...

Posson Packaging, a French firm led by CEO Sylvie Casenave-Péré, is addressing sustainability issues through AI integration, supply chain optimisation, and ethical compliance. The case sets the situation, beginning with a roundtable meeting with key stakeholders to discuss current projects and strategic plans, with an emphasis on eco-design, supply...

Purpose This study aims to provide an in-depth overview of current research on artificial intelligence (AI) and analytics applications in library operations, emphasizing their adoption’s technical and social implications. Design/methodology/approach The study follows the PRISMA guidelines to synthesize existing research on AI and analytics in acad...

Despite extensive research linking financial inclusion to sustainable development goals (SDGs), a holistic review of this body of knowledge is still lacking. We used bibliometric methods to identify progress and gaps in this research stream to fill this gap. We propose a holistic conceptual framework of financial inclusion, decomposed into five con...

Despite the e-commerce boom worldwide, Africa ranks last on all indicators of e-commerce readiness, indicating that it is not sufficiently benefiting from this practice's economic, social, and human development potential. This paper explores the role of research in promoting knowledge on how e-commerce can contribute to Africa’s development. It use...

Purpose: This study aims to identify and explore different risk typologies associated with consumer acceptance of purchase recommendations from voice assistants (VAs). Design/methodology/approach: Drawing on components of perceived risk, consumer trust theory, and consumption value theory, a research model was proposed and tested using structural...

CALL FOR PAPERS Special Issue: Indigenous knowledge and Information Technology for Sustainable Development

As countries emerged from the Covid-19 pandemic, management teams faced the challenges of supporting their employees to return to the traditional office work environment, adopting hybrid work modes to ensure business continuity, and creating work conditions conducive to personal well-being. Despite the critical role of digital platforms during the...

Social media live streams (SMLSs) are becoming mainstream e-commerce platforms, especially for direct selling, offering online retailers (e-tailers) immense consumer interaction and engagement levels. Despite their growing prevalence, e-tailers face difficulties capitalising on this platform to enhance retail operations. This paper explores how SML...

Citation count is extensively used within research systems to measure research performance and relevance. However, high numbers of citations could result from many different factors. This paper proposes an adjusted citation count metric that could help identify citations coming from researchers' networks. Using data from the Web of Science core col...

Citation count is extensively used within research systems to measure research performance and relevance. However, high numbers of citations could result from many different factors. This paper proposes an adjusted citation count metric to help identify citations from researchers’ networks. Using data from the Web of Science core collection, this r...

Purpose Enterprise resource planning (ERP) consultants have the expertise required to understand the specific contextual needs of an ERP client, implement tailored business processes that meet those needs, and ensure that no potential benefit offered by the ERP remains unexplored by the client. However, conflicts between ERP clients and consultants...

Designing theory-driven social recommender systems (SRSs) has been a significant research challenge for over a decade. This study aims to identify behavioural factors that could improve the persuasiveness and quality of recommendations made by SRSs. Given both research streams’ striking similarity, it uses the recent yet rich research on social med...

This paper synthesises research on artificial intelligence (AI) in e-commerce and proposes guidelines on how information systems (IS) research could contribute to this research stream. To this end, the innovative approach of combining bibliometric analysis with an extensive literature review was used. Bibliometric data from 4335 documents were anal...

Background: The proliferation of research on artificial intelligence (AI) and sustainability has increased the lack of perspective on how future research can contribute to the big picture of sustainable development. This paper aims to synthesize and analyze academic research on AI and sustainability to reveal the main trends and propose a robust ag...

This chapter on e-participation in developing countries uses Cameroon as a case study to demonstrate the realities of practicing Web 2.0 and social media tools to drive collaborative initiatives between government agencies and citizens in developing countries. The case study was guided by the incentives for e-participation using social media techno...

This study aims at determining the effect of perceived risk, privacy concerns, and smart speaker learning capabilities on the adoption of smart speakers for voice shopping. To this end, we used the theory of reasoned action (TRA) and the interpersonal theory of personality to propose a conceptual model that we tested using a mixed methods research...

Firms are increasingly turning to influencers to persuade consumers to purchase their brands. They do so because influencers have built a large social community around them on social media that they can persuade to adopt a recommended behaviour or brand. This objective is very similar to that of social recommender systems. Thus, this study aims to...

The use of AI for matters of sustainability has increasingly captured the attention of academics in the past seven years. Studies have focused on species and forest preservation as well as the sustainable production of energy. Knowing what has been done in the field so far as to design a robust research agenda to point out to future research opport...

Purpose The current evolution of artificial intelligence (AI) practices and applications is creating a disconnection between modern-day information system (IS) research and practices. The purpose of this study is to propose a classification framework that connects the IS discipline to contemporary AI practices. Design/methodology/approach We condu...

Purpose This paper seeks to examine how expectations from business analytics (BA) by members of agile information systems development (ISD) teams affect their perceptions and continuous use of BA in ISD projects. Design/methodology/approach Data was collected from 153 respondents working in agile ISD projects and analysed using partial least squar...

Voice shopping is becoming increasingly popular among consumers due to the ubiquitous presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study explores how personality, trust, privacy concerns, and prior experiences affect customer experience performance perceptions and the combinations of these factors that le...

Artificial intelligence (AI) may be one of the most disruptive technologies of the 21st century, with the potential to transform every aspect of society. Preparing for a “good AI society” has become a hot topic, with growing public and scientific interest in the principles, policies, incentives, and ethical frameworks necessary for society to enjoy...

Using technology to facilitate learning in universities and other higher education institutions (HEIs) has become common practice due to its ability to reduce barriers related to time and space in traditional learning environments. However, current literature mostly focuses on the use of the technology and not on the use of the information it conve...

The cost of health care services remains central concerns in low- and middle-income countries (LMIC), especially in Africa. One of the major challenges they face is how to efficiently reduce out-of-pocket spending. Health insurance systems are either inexistent or inefficient in many of these countries. In an attempt to implement and improve these...

Purpose-The purpose of this paper is to propose an enterprise resource planning (ERP) implementation model based on the agency theory and the Delone and McLean information systems (IS) success model. This paper answers two major research questions: (i) how does client-consultant interaction affect the outcome of ERP implementation projects; and (ii...

Artificial intelligence (AI) may be one of the most disruptive technologies of the 21st century, with the potential to transform every aspect of society. Preparing for a “good AI society” has become a hot topic, with growing public and scientific interest in the principles, policies, incentives, and ethical frameworks necessary for society to enjoy...

The IS research community has introduced and used several theoretical models and constructs to investigate information technology (IT) adoption and use behaviors in individuals. At this point in time, the community requires coherent guidance towards conceptual and methodological considerations that have the potential to provide new insights into th...

This paper examines the factors that influence people’s decision to delegate their decisions to an AI artifact. Based on authority delegation literature, we identify antecedent variables of delegation and intend to test this in the context of using AI to make purchase decisions. We argue that algorithm awareness is a key determinant of algorithm de...

Information systems (IS) research has always been one of the leading applied research areas in the investigation of technology-related phenomena. Meanwhile, for the past 10 years, artificial intelligence (AI) has transformed every aspect of society more than any other technological innovation. Thus, this is the right time for IS research to foster...

Artificial intelligence (AI) is a growing research topic in national security due to the growing need for peaceful and inclusive societies, as well as for the maintenance of strong institutions of justice. As e-societies continue to evolve due to the advancements made in information and communication technologies (ICT), AI has proven crucial to gua...

Artificial intelligence (AI) has the potential to enhance every component of information systems (IS) at the individual, organizational and societal level. However, AI technologies are being developed and commercialized at an unprecedented speed making it hard for IS researchers and practitioners to keep up with these technologies and how they can...

Artificial intelligence (AI) is a growing research topic in national security due to the growing need for peaceful and inclusive societies, as well as for the maintenance of strong institutions of justice. As e-societies continue to evolve due to the advancements made in information and communication technologies (ICT), AI has proven crucial to gua...

This paper aims to bridge the knowledge gap in existing literature on Bitcoin, Blockchain, and FinTech. It begins by clarifying the definition of these concepts. Through a systematic review and case studies in the supply chain industry, this paper brings out the applications, the benefits/value, and the challenges/issues of Bitcoin, Blockchain and...

This chapter on e-participation in developing countries uses Cameroon as a case study to demonstrate the realities of practicing Web 2.0 and social media tools to drive collaborative initiatives between government agencies and citizens in developing countries. The case study was guided by the incentives for e-participation using social media techno...