Ramo Palalic

• PhD
• Sultan Qaboos University

Purpose This study aims to investigate the dual impact of anger on decision-making, addressing the gap in understanding its paradoxical nature in entrepreneurial contexts. Design/methodology/approach Using an integrative approach, this study synthesises insights from the appraisal theory of emotion, affect infusion model, emotional intelligence fr...

Purpose The purpose of this study is to empirically examine the indirect effect of big data analytics capability (BDAC) on performance through innovativeness and risk-taking among small and medium-sized enterprises (SMEs) by considering the moderating role of absorptive capacity (ACAP). Design/methodology/approach This study utilized a quantitativ...

This research delves into the dynamic shifts in human resource management strategies prompted by the COVID-19 pandemic. It investigates the mediating influence of information technology (IT) challenges on the connection between pandemic-induced international human resource management (IHRM) practices and the competitiveness of multinational corpora...

Research in socioemotional wealth (SEW) and its relationship with a firm’s performance in family businesses has increased in recent years. Nevertheless, this relationship remains dearth. Further development of knowledge around this theme is interrupted by the lack of systematic organization of the existing literature. Hence, this study aims to syst...

Following the opening profile case study, this chapter begins by delving into the distinctive nature of leadership within family businesses, highlighting its uniqueness, complexity, and capacity for ambidexterity. Additionally, it sheds light on the specific challenges associated with achieving ambidexterity in family businesses. Then the chapter e...

This chapter introduces the readership of general principles of competitive advantages using the triple-bottom approach. It overviews competitive advantages that are sustainable for family businesses and they truly work in hardship. The chapter will cover different types of competitive advantage following the paths introduced to achieve the sustain...

Unique selling proposition is the focus of every firm in the market and so for the family business. This is the key driver for competitive advantage. Thus, the chapter overviews the most important existing models that help family firms toward long-term sustainable competitive advantage, but also it introduces possible models for family business sus...

Operation management and supply chain are main daily operations in family business, which every moment adds value to an organizational performance. Having a stable and best choice of suppliers/distributors/retailers is one of the keys to sustaining the business and firm’s competitive advantage. The chapter proposes sustainable values in operations...

The chapter introduces the overall sustainability of businesses, the nature of the family business, models, and it will introduce an overview of the family business sustainability using a triple-bottom approach. The chapter ends with the summary and the case study in the end that will introduce readers to the sustainability of family business. The...

The chapter portrays models that can be used in the long-term sustainability of global operations. It describes the modes of operations of a business on a globe and suggests models on which global operations will be sustainable using the triple-bottom-line approach. The chapter is followed by a case study.

New times require smart spending/investments, and wise controlling of costs while introducing new products/services. The chapter depicts the most important aspects of the financial tools that can help family businesses to finance and sustain financial aspect of firm’s business using the triple-bottom approach. It observes some financial models that...

Sustainable competitive advantage is imperative and without a strong background in human resources, it cannot be implemented. Human capital, in this context, is regarded as precious as other assets in organizations. Nowadays, it is necessary to plan and develop human resources that will help family firms to be present in the market. Thus, this chap...

R&D is being always part of firms if they want to produce and compete in the market. The chapter will depict areas of R&D that are key activities of the triple-bottom approach. It overviews nature of the R&D, new product development life cycle, and overviews possible sustainable models of R&D that will be a part of family business longevity as well...

This chapter focuses on the challenges that family businesses face to remain competitive in the market. The dilemma of innovate or perish moves the family business to explore for options that may even alter its current offering of products or services. After reading the chapter, students will learn the different forms of innovation; the involvement...

Trusmi is a typical batik center in Cirebon, West Java, Indonesia. This area is the location of numerous batik industries, employing hundreds of skilled artisans, most of whom are residents of Trusmi. One of the batik enterprises in Trusmi is Batik Katura, which was founded in 1974. The name “Batik Katura” derives from the legendary batik artist Ka...

This chapter tries to overview the HRM role in private firms, providing the best guide to the whole organization. As a powerful tool, HRM mediates between the top management and employees, providing both sides their satisfaction. Thus, the content of this chapter stresses the general practices in HRM while providing the best ways regarding employee...

Like every other business, a family firm is not safe from conflicts from within, whether created intentionally or unintentionally. Sometimes, the organizational design and/or organizational culture can cause conflicts that might result in a bad image of the whole organization. This chapter overviews the most critical elements in conflict management...

Lauren Brisbane has made Queensland Camel Company (QCamel) an important player in the Australian camel milk industry. QCamel emphasizes sustainable and ethical farming practices and became the first Australian producer of pasteurized camel milk. Although African and Middle East countries dominate camel milk production, Australian farmers are enteri...

This case provides insights into Antigua Relojería, a centenary shop that has been selling and repairing all kinds of watches since 1880 in the city of Madrid. In the city of Madrid, there are more than a hundred shops that have been trading for more than a century. All of them have been recognized by the City Council as Centenary Shops. This case...

This case covers how Pollo Campero, a Guatemalan fried chicken restaurant chain, has evolved to become one of the franchises to follow in the US market. The Gutierrez family converted this family-style restaurant into a cultural phenomenon in a Central American region dominated by the larger US-based fast-food franchises. The case covers the expans...

This chapter provides an overview of the family governance, variant governance configurations among family firms, and family governance tools and mechanisms that facilitate the family influence and control in the business. Family firms display unique governance characteristics due to family’s involvement in the business through ownership, managemen...

This chapter focuses on the challenges that family businesses face in succession aspects. Longevity is very important for the family businesses and for economies as a whole. Succession is one of the most difficult decisions for the family business, and one of the most important. When business leadership transitions are not well structured, they may...

This is a briefcase that highlights the innovative capabilities of Marfrig to enter into the plant-based patties with the Revolution Burger. Marfrig, a Brazilian family-owned business, is the second largest beef producer in the world with 33 production units in the Americas that reach close to 100 countries. The Revolution Burger is the output of a...

This chapter focuses on the challenges that family businesses will encounter after the discovery of opportunities outside its domestic market. The global markets offer an array of business and trade opportunities regardless of the family business type. After reading the chapter, students will learn about the nature of global markets; the different...

Being a small firm does not mean that small cannot compete in the international arena. Yet, small firms can easily move on, adapt, change, and absorb good international or global practices quickly which leads them to sustainable competitive advantage. The case study represents a small firm (ESOF LTD) that plays fairly well in the international mark...

This chapter provides an overview of the strategic management in family firms, family firm-specific resources, capabilities, and competitive advantages. Strategic management encompasses decisions and actions to achieve strategic competitiveness and maximize returns on investments. In today’s global competitive landscape, effective strategic managem...

Socioemotional wealth in private companies is a very important phenomenon. As the family business grows and develops further, it gives an impression to the public of its current status. However, perceptions about this issue are different among family members and employees, and thus, a different attitude in family firms, toward the socioemotional we...

Family businesses represent the majority of companies and are an important source for the generation of jobs in most countries. This chapter treats the different definition approaches of family businesses, roles in family business and family business goals. Further, in this introductory chapter, family business systems (family, ownership, and busin...

Entrepreneurship in Oman is generally perceived as the potential and ability of young people to create a new venture. On the one hand, individuals start businesses with an aim of gaining and getting financial benefits as it entails the recognition of potential opportunities available in the market and the generation of employment opportunities for...

Bin Ham Group, an esteemed commercial conglomerate headquartered in the United Arab Emirates (UAE), has established itself as a prominent player with a diversified portfolio spanning various industries. The company’s unwavering commitment to excellence is evident in its impressive track record of accomplishments and its significant contributions to...

Purpose This paper aims to reveal the role of two theories that impact seniors’ entrepreneurial intentions. Both the socioemotional selectivity theory (SST) and the self-determination theory (SDT) re-shape seniors’ intentions to create entrepreneurial opportunities and activities after they retire. Design/methodology/approach This paper uses secon...

The recent pandemic has caused many negative effects on businesses across the world. However, at the same time, it has opened new business opportunity windows leading to accelerated and robust competition. The negative consequences of COVID-19 were observed primarily in service sectors and digital agencies. As agencies use media and technology, the...

Similar to other countries of former Yugoslavia, Bosnia and Herzegovina (BiH) is still regarded to be a transitional economy, both from the social, political, and economic perspectives. In this regard, it is important to note that political agendas and economic strategies are still not satisfactory for the development of entrepreneurial activit...

In the aftermath of the recent pandemic, organizations around the world had the opportunity to assess the benefits and drawbacks of allowing a bulk of their employees to work from home (WFH). As a result, many organizations realize that through use of technology it is possible to shift a significant percentage of their workforce to permanently func...

Purpose This paper explores how entrepreneurial culture (EC) and organizational learning (OL) determine the entrepreneurial orientation (EO) of new technology-based firms (NTBFs). These NTBFs are located in Isfahan Science and Technology Town (ISTT), Iran. These entities face substantial challenges in a highly-sanctioned economy, which makes adopti...

When migrating to Industry 4.0, organizations face the need to adapt to a new context characterized by high levels of uncertainty and complexity. The main driving force in this process are the meta-competen-cies that ensure high competitiveness and innovativeness. However, their content, classification levels, intersections, and development potenti...

Purpose: The primary goal of this study is to present a conceptual framework that posits that digital transformation of organizations in the Industry 4.0 ecosystem influences the relationships between strategic foresight and two other constructs: strategic agility and organizational ambidexterity. Design/Methodology/Approach: The study presents an...

Although the overwhelming majority of the privately owned businesses in Oman are family-owned businesses with an overall GDP contribution of over 60%, yet there appears to be a paucity of academic publications that elaborate on the overall scenario of family businesses in Oman. Other than some regional case studies about Omani family firms, there a...

The chapter aims to provide an overview of the family business in Bahrain’s business environment. The first part of the chapter introduces readers to Bahrain by giving general information about the country. The following sections are about the economic outlook where the internal and external performance of the country are emphasized. This general e...

Purpose The study provides the emergence and evolution of the socioemotional wealth (SEW) concept in the family business field from 2007 (the inception date) until 2021. To provide a better overview of this notion, the study unfolds a deeper understanding of this term throughout the systematic literature review (SLR). Design/methodology/approach T...

Purpose This paper presents a citation-based systematic literature review in the field of sustainability management for Arab countries. The aim is to assist potential researchers in this field to identify existing themes, gaps and other relevant information necessary for the further development of the research area. Design/methodology/approach A c...

The research is conducted to study the outcome of digital leadership on dynamic capabilities, innovation capabilities, and alliances capabilities in manufacturing industries within the Malaysian context. Today, developing corporations and industries, at the least, require a virtual transformation to have greater organizational abilities in shaping...

W hen migrating to Industry 4.0, organizations face the need to adapt to a new context characterized by high levels of uncertainty and complexity. The main driving force in this process are the meta-competen-cies that ensure high competitiveness and innovativeness. However, their content, classification levels, intersections, and development potent...

Every society's future lies in its youth, which can be considered a critical milestone for a nation's sociopolitical development. This research examines the young population attempting to identify and explores the students' perceptions about migration, their postulates, and the reasoning why so many students ultimately choose to emigrate. Data were...

The COVID-19 pandemic has altered the way business is conducted. The widespread closure of commercial organizations presents opportunities to reset the way business activities are conducted. Regardless of the organization’s size or its status as a domestic or international firm, due diligence is required to find solutions that will allow firms to s...

Purpose –The aim of this study is to investigate a mediation role of leadership over business performance and socioemotional wealth, within two Bosnian family businesses. This research purpose brings interesting highlights regarding how family businesses embedded the role of leadership that it might have a tremendous influence on business performan...

The study explores transformational and transactional leadership styles among 173 university students. The results show that different leadership styles are impacted by students’ backgrounds. Consequently, leadership styles are influenced by either networking or the business environment. The importance of the leadership courses at universities is h...

The current trend of new technologies allows us to witness and experience unprecedented growth in digital entrepreneurship. The current state of the art suggests that digital entrepreneurship can be predicted by digital entrepreneurial intentions, in turn driven by attitudes, and understanding the factors impacting decision-making can therefore be...

The study examines the relationship between strategic leadership, strategic performance, and core competence among teachers from Lebanon's educational sector. Using a sample size of 106 observations, with a convenient sampling method (quantitative), the results, which are attained using regression analysis, showed that core competence has a direct...

Entrepreneurship in Bahrain

Historical phenomenon of human capital is being discussed through centuries. This important pillar in socioeconomic development is necessary to be monitored, analyzed, and debated by every country. So is for Bosnia and Herzegovina. The chapter tries to explain human capital from students’ perspective in Bosnia and Herzegovina. The current situation...

The aim of this chapter is to identify the relationship and the impact of innovative working behaviour (IWB) of employees on their performance. With innovative working behaviour, we are trying to analyse the initiative taken from employees for improving work and the effects over working performance (WP). Employees with a higher level of innovative...

The key factor distinguishing family firms from others is the family’s involvement in the governance of their firm through participation in ownership, management, and board (if any) along with their intentions for maintaining family control over the firm across generations. Firma Roleski in the profile of this chapter is an example. The level of fa...

This chapter covers the challenges that entrepreneurial family businesses will encounter after the discovery of opportunities outside its domestic market. The global markets offer an array of business and trade opportunities regardless of the family business type. After reading the chapter, students will learn about the motivations and challenges f...

Queensland Camel Company (or simply QCamel: https://qcamel.com.au) is a family-owned company in Australia. In 2014, it became the first producer of pasteurized Camel milk in Australia with an emphasis on sustainable and ethical farming. Although camels have been milked for several centuries in Africa and the Middle East, farmers in countries like A...

This chapter overviews the human resource management (HRM) role in private firms, providing the best guide to the whole organizations. As a powerful tool, HRM mediates between the top management and employees, providing both sides their satisfaction. Thus, the content of this chapter stresses the general practices in HRM while providing the best wa...

Ugarak Product is a family business manufacturing all types of products with various dimensions of windows with and without shutters, doors, hanging glass facades, winter gardens, multipurpose kiosks, business buildings, interior and exterior window benches. Also, it produces and installs a high-quality PVC joinery and aluminum metalworks. It runs...

Socioemotional wealth in private companies is a very important asset. As the family business grows and develops further, it gives an impression to the public of its current status. However, perceptions about this issue are different among family members and employees, and thus, a different attitude in family firms, toward the socioemotional wealth,...

This chapter treats issues related to the succession and longevity of entrepreneurial family businesses. It discusses the succession challenges that face every family business owner. Several succession process models are provided as guidelines for the founders to deal in a better manner with the succession issues. Succession and longevity are very...

Merdeka College ICB is a family business engaged in English education located in Garut, West Java, Indonesia. Adang Kurnia (AK) is a successful entrepreneur in Garut, and various businesses have been developed by him including tourism and hospitality. He founded the Merdeka College ICB in 1986. At that time, Merdeka College ICB became the only Engl...

The “essence” of a family firm is thought to be a function of a family’s influence on the culture, functioning, and behavior of the firm owing to the pursuit of a family’s vision for the firm. Accordingly, a family firm’s strategic behaviors tend to be oriented toward preserving the economic as well as noneconomic value of the firm for the family i...

This chapter considers innovation to be a key component for assuring continuity and involvement of family in the business. The dilemma of innovate or perish moves the family to explore for options that may even alter its current offering of products or services. After reading the chapter, students will learn the different forms of innovation, the i...

Like every other business, a family firm is not safe from conflicts, whether they are created intentionally or unintentionally. Sometimes, the organizational design and/or organizational culture can cause conflicts that might result in a bad image of the whole organization. This chapter overviews the most critical elements in conflict management th...

The New York Times Company is a mass media company headquartered in Manhattan, New York, which publishes its newspaper, The New York Times with global readers and audiences. The paper has won a record number (127) of Pulitzer Prizes by 2020. Aside from the newspaper, the company also owns the New York Times International Edition and their related d...

This chapter treats the most important issues related to family businesses, such as family business definitions and categories, members of family businesses, family business systems, theoretical approaches, etc. Family businesses represent the oldest and the most common form of organizations and generate the most of new jobs in most of the countrie...

A vast of literature on entrepreneurship has been published in the recent period. However, the topic is relatively not new. Therefore, this introductory chapter explores the role and importance of entrepreneurship from a historical and contemporary perspective. Furthermore, we discuss the role of gender when it comes to entrepreneurship. Besides, w...

This chapter offers insights into women entrepreneurship in the Republic of Kosovo. The chapter initially provides the historical and demographic overview of Kosovo. The study continues by presenting the current state of women entrepreneurship through the available data. Further government policies for women entrepreneurship promotion followed by t...

This chapter comprehends briefly women’s entrepreneurship, and it gives a concise and understandable review of each chapter’s material. In this chapter, all ex-Yugoslavian countries are revised separately in terms of women’s entrepreneurship, its status, and its future perspectives. Additionally, authors provided the final words on this topic with...

This chapter depicts a glance picture of women entrepreneurship in Bosnia and Herzegovina (B&H). Followed by introductory notes of the chapter, further, it is discussed the historical overview of women entrepreneurship, the current state of the women entrepreneurship in the country, as well as the entrepreneurial ecosystem of entrepreneurship perta...

This book focuses on how to promote innovation and an entrepreneurial mindset within organizations in the context of structural changes. It highlights the importance of internal marketing of innovation and ideas among employees, of creating collaborative spaces, and of company leaders promoting collaboration. The key aspect in all contributions gat...

Purpose This paper aims to investigate the impacts of social media on the Pakistani consumers' buying behavior, which could be reflected in either complex buying, variety seeking, dissonance reducing or habitual buying. Entrepreneurs need to know how their loyal and prospective customers feel, think and how do they decide on purchasing certain prod...

Purpose This study aims to explore the relationship between transformational leadership and organizational commitment in multinational companies (MNCs) in Morocco. Design/methodology/approach The study used a sample size of 256 employees to attain results regarding a relationship between transformational leadership and organizational commitment. P...

The chapter aims to describe an entrepreneurial climate in small and medium enterprises (SMEs) in Bosnia and Herzegovina. The study is based on a qualitative approach, using interviews for data collection. It portrays the path way how the entrepreneurial mindset is created in SMEs. Each part of the path is elaborated in the way how this mindset is...

This is an introduction chapter that explains the scope and aims of this book. This chapter describes the role of entrepreneurial mindset for organizations, human capital, strategic leadership, internal marketing, innovation and intrapreneurship. It happens that sometimes changes in environment may require reorganization of the whole company. In or...

Various tests were carried out in the labor-intensive manufacturing industry to find the optimal number of working hours in the manufacturing process. The literature shows that productivity is variable from hour to an hour and that longer working hours are negatively correlated with productivity. Furthermore, it was observed that the relationship b...

This book explores the historical, current and future prospects of women’s entrepreneurial activities in the former Yugoslavia, a region that is currently in a process of transition from socialism to a free-market economy. Each chapter presents the past, present and future of female entrepreneurship for each individual country. Some of the question...