Rajiv Sabherwal

• PhD
• Chair at University of Arkansas at Fayetteville

Mobile cloud computing apps have become the dominant type of mobile app, providing users with many benefits but also causing privacy concerns related to data being uploaded to the cloud. Since many mobile cloud computing apps have billions of current users around the world, the role of culture in privacy after adoption is pertinent to researchers,...

For over four decades, a rich body of information systems (IS) sourcing research has examined topics concerning sourcing decisions, governing relationships and performance invarious contexts (e.g., outsourcing, multisourcing and offshoring). The last few years have witnessed a significant change in some of the key assumptions in this literature. Or...

The discourse surrounding the societal impacts of generative artificial intelligence (GAI), exemplified by technologies like ChatGPT, often oscillates between extremes: utopian visions of unprecedented productivity and dystopian fears of humanity’s demise. This polarized perspective neglects the nuanced, pragmatic manifestation of GAI. In general,...

Purpose Mobile apps usually have a short lifespan, and this prevents the majority from surviving long enough to generate revenue for their developers. To address this issue, this study aims to recognize the role of engagement and immersion and develops a cognitive-affective theoretical framework to associate these factors with the lifespan of an ap...

This is a CFP for an SI in Journal of the Association for Information Systems on the different impacts that Generative Artificial Intelligence may have on individuals, firms and societies.

Purpose This study aims to argue that user’s continued use behavior is contingent upon two perceptions (i.e. the app and the provider). This study examines the moderating effects of user’s perceptions of apps and providers on the effects of security and privacy concerns and investigate whether assurance mechanisms decrease such concerns. Design/me...

Online equity markets have significantly changed the dynamics of connecting angels and individual equity investors to new ventures that seek early-stage capital. However, for those early-stage investors, information pointing to the success of business-to-business (B2B) new ventures (B2BNVs) is scattered and disconnected. This paper focuses on socia...

The purpose of the study is to investigate patient-physician interactions during a clinical encounter to ascertain the impact of tablet computing on physician satisfaction during a clinical encounter. This study was conducted at a primary care clinic, and the physicians who participated could use a tablet during their clinical encounters. The autho...

Information, which is the critical resource provided by information systems (IS), is available in increasing volumes due to rapid technological progress. This causes a tension between the cognitive limitations of individuals and their access to large volumes of information. This tension is important not only for individuals but also for teams, whic...

Prior research examines factors that enable or hinder knowledge sharing and knowledge seeking in groups. However, individuals also share and seek knowledge outside group meetings, especially if the group is making strategic decisions over time. Therefore, this study examines how, during a longitudinal strategic decision‐making process, the emotions...

Performance impacts of investments in information technologies (ITs) are difficult to evaluate. External investors are further constrained by their lack of visibility into the firm’s intangible, complementary actions and capabilities, creating an information asymmetry between them and the firm’s executives. Building on signaling theory and the rese...

Research on mechanisms that lead to the successful involvement of citizens, particularly citizen advisory panels, in policy-making processes is limited. In this paper, we use unique longitudinal data to examine how power and information asymmetries within a citizen advisory group influence a policy-making process and its outcomes. We studied the ca...

Purpose In this research, the authors focus on mobile cloud computing (MCC) collaboration apps that are multiplatform and send the users’ data to the cloud. Despite their benefits, MCC collaboration apps raise privacy concerns, as the users’ information is sent to the cloud where users lack direct control. This study aims to investigate why users d...

The paradigm of developing mobile apps has shifted from native apps that store data on mobile devices to mobile cloud computing (MCC) apps that send data to the cloud. Transferring users' data to the cloud provides several benefits, such as larger storage capacity and simultaneous access by multiple devices and users. However, storing data in the c...

Objectives Hospitals and medical staff use digital devices such as mobile phones and tablets to treat patients. Prior research has examined patient-reported outcomes, and the use of medical devices to do diagnosis and prognosis of patients, but not whether patients like using, and intend to use in future, mobile devices to self-report medical data....

The literature on information systems development appears to be fragmented into three main categories: one that uses a knowledge management perspective, another one that considers social aspects of information systems development, and the last one that emphasizes the role of information technology. Such fragmentation detains the understanding of in...

In this short essay, we engage in a sensemaking exercise to understand the economic forces at play during the pandemic. Our primary emphasis is on the implications for digitalization as countries and states try to balance economic and health interests.

In this paper, I share some insights obtained from the papers from the fifth International Conference on Outsourcing of Information Services (ICOIS), while drawing upon the broader literature on outsourcing. I examine the current status, changes over time, and potential future directions in the area of outsourcing. As discussed in the paper, the ou...

In order to investigate the impact of social media monitoring on a firm’s market understanding and performance, and how to manage online rumors, two complementary studies are conducted on visitors’ engagement and three aspects of engagement. The first study indicates that conversations and inbound traffic positively affect visitors’ engagement, whi...

Successful gamified systems engage players by eliciting their positive and negative emotions. However, prior literature provides little guidance on how to create emotional experiences through gamified design. This paper reviews work in psychology and neuroscience to examine the interactive processes of cognition and emotion and connect them to gami...

With the proliferation of social media, it has become easier for people to spread rumors online, which can aggravate the issues arising from online rumors. There are many individuals and organizations that are adversely affected by malicious online rumors. Despite their importance, there has been little research into why and how people spread rumor...

Despite smartphone applications (apps) being key enablers of telemedicine, telehealth, and self-monitoring, adoption issues persist for mobile healthcare (mHealth) apps. This study diverged from the traditional adoption approach and drew on more innovative theories to predict the intentions of patients for adopting apps supported by clinics. More s...

Senior executives seek investments in information technology (IT) initiatives that enhance the performance of their firms. They frequently must decide whether to emphasize the adoption of new IT (ENIT) or the maintenance and refinement of current IT (ECIT). This research examines how the combination of ENIT and ECIT with the firm's business strateg...

Recent studies on the business impacts of information technology (IT) have examined these impacts in the context of either other organizational resources or contingency factors. In this study we integrate these perspectives to develop a contingent interaction model. This model examines how a firm’s IT investment interacts differently with resources...

Mobile cloud computing (MCC) apps are mobile apps that use cloud computing technology to provide larger storage capacity and simultaneous access from different mobile devices. Despite the benefits, sending data to the cloud raises security and privacy concerns as mobile users do not have direct control over their data in the cloud. Further, many MC...

Traditionally in clinics or hospitals, it is the staff (physician, nurses, and so forth) who would check the patient's health status (e.g., blood pressure, height, weight, body temperature, and so forth). However, when mobile apps are used as the point of contact between patients and healthcare providers, the self-monitoring of health status will b...

Background Prior research has advanced several reasons, using various perspectives, to explain user participation in online discussion communities. Nonetheless, relatively few studies have explored personal and social factors together in the same study to explain knowledge seeking and sharing behaviors in online discussion communities; additionally...

The notions of knowledge and its management have been at the core of the information systems (IS) field almost since its inception. Knowledge has been viewed in several ways in the prior literature, including as a state of mind, an object, a process, access to information, and a capability. A commonly-used definition characterizes knowledge as a ju...

Many organizations support online communities of practice (OCOPs) as part of their knowledge management strategies. Despite some prior investigation of the potential benefits of OCOPs, the effects of OCOPs on behaviors and performance outcomes are not well understood. Drawing on social capital theory and absorptive capacity literature, this paper a...

This issue of the IEEE Transactions on Engineering Management includes 13 research articles. The relevance and usefulness of the articles are summarized.

The success of gamified systems depends on their ability to engage players by eliciting both positive and negative emotions, but little guidance exists on creating emotional experiences through gamified design. This paper reviews work in psychology and neuroscience to highlight the interactive processes of cognition and emotion, and describes their...

Virtual knowledge teams (VKTs) depend on team processes that facilitate expertise coordination. VKTs use technology to map expertise, and thereby address the lack of familiarity among members. Despite the considerable interest in studying expertise coordination in teams, expertise coordination in VKTs is less understood. Moreover, technology’s role...

The literature on information systems development (ISD) appears to be fragmented into two main streams: one that uses a knowledge management perspective and another one emphasizes the role of information technology to enhance ISD. Such fragmentation can be detrimental to establish a common ground for future research. In this paper, we synthesize th...

Mobile users still express their concerns about security of mobile applications because these applications have access to personal information stored on mobile devices. Mobile applications developers constantly provide new solutions to enhance security of mobile applications, but mobile users' security concerns are not diminished as long as the ass...

This issue of the IEEE Transactions on Engineering Management includes 15 research articles. The relevance and usefulness of the articles is summarized. In addition, various Society-related matters are announced.

Organisations are spending considerable resources on electronic knowledge repositories (EKRs) that should have a positive effect on employees’ EKR performance impact. Seeking to build on and extend the theory of knowledge reuse, this paper focuses on the various roles individuals play in knowledge exchange, and how the knowledge exchange role media...

Lack of usability is an important common issue in computer websites and mobile apps, despite a rich stream of literature in this area. Drawing upon 17 empirical studies on usability, we performed a metaregression to examine whether the correlation between usability perception and a factor affecting usability depends on the nature of that influencin...

The increasing use of mobile devices has been accompanied by the development of mobile cloud-computing applications (MCC apps) that are multi-platform applications sending the users' data to the cloud. Despite the benefits of MCC apps, they raise privacy concerns because the users' information is sent to remote locations where users lack direct con...

Presents the introductory editorial for this issue of the publication.

Pressents the introductory editorial for this issue of the publication.

Presents the introductory editorial for this issue of the publication.

Presents the introductory editorial for this issue of the publication.

Social media platforms serve as important tools for diffusing knowledge within organizations. The factors affecting knowledge diffusion through social media networks (SMNs) need to therefore be better understood. Accordingly, this paper focuses on two SMN-specific characteristics – reputation mechanisms and the distribution of knowledge roles – whi...

Objective This paper investigates the influence of using tablet in waiting rooms and medical examinations on how physicians give information and how patients learn. It further assesses the factors that impact patient satisfaction. Methods Patients and physicians in a primary care clinic were given a tablet device to search for health information i...

Presents the introductory editorial for this issue of the publication.

Presents the introductory editorial for this issue of the publication.

Presents the introductory editorial for this issue of the publication.

Many educational institutions are integrating mobile-computing technologies (MCT) into the classroom to improve learning outcomes. There is also a growing interest in research to understand how MCT influence learning outcomes. The diversity of results in prior research indicates that computer-mediated learning has different effects on various learn...

Organizations are increasingly adopting bring-your-own-device (BYOD) policies. Based on in-depth case studies at Cisco, Wal-Mart and the Arkansas Department of Information Systems, we have developed a four-wave model for the evolution of BYOD. Four lessons are identified from the cases and illustrated through each wave of an organization's voyage....

Despite the importance of investing in information technology, research on business value of information technology (BVIT) shows contradictory results, raising questions about the reasons for divergence. Kohli and Devaraj (2003) provided valuable insights into this issue based on a meta-analysis of 66 BVIT studies. This paper extends Kohli and Deva...

After various society and journal-based announcements the editor discusses the 13 research articles included in this issue. The relevance and usefulness of the articles is summarized.

Diffusion may be described as the process through which a new innovation spreads across a population of individuals over time. As individuals typically adopt an innovation at different points in time, the diffusion process may extend for a considerable period of time. Diffusion is shaped by the attributes of: the information technology (IT) innovat...

This study investigates the organizational benefits of business intelligence (BI) systems. BI systems are management control systems (MCS) that leverage operational and market data. We draw upon levers of control and capability theory, and distinguish among three aspects of BI systems (intelligence, benchmarking, and integration) and two types of o...

Firms implement Electronic Knowledge Repositories (EKR) to support the codification, storage and reuse of knowledge. Despite their increasing popularity, EKRs are only as useful as the knowledge they hold. Prior studies on factors affecting knowledge sharing through EKRs have, however, provided inconsistent results. In this paper, we argue that the...

Decision makers' cognitive capabilities cannot keep pace with the ongoing exponential growth in the available amount of data. Seeking to understand the resulting consequences, this paper addresses three research questions: How does information load in teams affect decision quality in the context of an integrated information system? How do the attri...

This text serves as a complete introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples, traditional approaches, and emerging topics.

Peer-to-peer (P2P) designs of knowledge management systems have been extensively utilized by organizations to facilitate knowledge diffusion. The dominant simulation-based research in this area usually assumes that knowledge seeking and sharing happen homogeneously such that: a) individuals ask question as soon as they lack knowledge, b) individual...

This issue of the IEEE TEM includes 14 research articles. The authors of the articles have summarized the relevance and usefulness of their articles; these summaries are provided here. Also presented is an overview of current society and chapter news and events.

Despite the increasing importance and pervasiveness of information systems, many of them fail to gain traction. We contend that information politics is a major cause of these failures and must be counteracted and managed. We focus on uncovering and delineating the covert political strategies that are often employed against information systems proje...

This issue of the IEEE-TEM includes 15 research articles and one focus-on-practice paper. The relevance and usefulness of the articles is summarized.

This issue of the IEEE Transactions on Engineering Management includes 18 articles, including seven regular research articles, a guest editorial, and ten articles that, along with five articles published in the November 2012 (Volume 59, Number 4) issue, comprise a special issue on Engineering Management and Sustainability. This timely and highly su...

Knowledge sharing (KS) is generally performed in a centralized fashion, through a knowledge repository. However, the centralized knowledge management systems may sometimes cause problems in sharing knowledge. One potential solution is to conduct KS in a decentralized network supported by peer-to-peer technology. While extensive research has been do...

Two important streams of the literature have examined intellectual capital (IC) and knowledge management (KM). Surprisingly, they have developed in parallel, without any empirical research on the relationship between them. This article empirically examines how IC and KM affect each other, and also investigates their consequences, viewing three inte...

This issue of the IEEE Transactions on Engineering Management includes 18 articles, including seven regular research articles, a guest editorial, and ten articles that, along with five articles published in the November 2012 (Volume 59, Number 4) issue, comprise a special issue on Engineering Management and Sustainability. This timely and highly su...

Teams are increasingly faced with obstacles that can hurt their performance. Social cognitive skills are emerging factors that that have shown the potential to influence how well team members work together. However, the interplay of transactive memory systems (TMSs) and knowledge management (KM) mechanisms within technology teams has not received m...

The importance of intellectual capital (IC) in organi- zations is well accepted. Several authors have examined the effects of IC on innovation and firm performance. We argue that IC does not directly affect innovation or firm performance; instead, the firm's knowledge management (KM) capabilities mediate the ef- fect of IC on innovation and firm pe...