R. Baggio

R. Baggio
Università commerciale Luigi Bocconi | Bocconi · Carlo F. Dondena Centre for Research on Social Dynamics

PhD

About

157
Publications
105,354
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
6,749
Citations
Citations since 2016
61 Research Items
5299 Citations
201620172018201920202021202202004006008001,000
201620172018201920202021202202004006008001,000
201620172018201920202021202202004006008001,000
201620172018201920202021202202004006008001,000

Publications

Publications (157)
Article
Purpose By adopting network analytic techniques, this paper aims to examine interlocking directorates among firms operating in the hospitality services sector in seven major Italian tourism destinations. Design/methodology/approach The authors collected information for all the hotel corporations whose headquarters are located in the seven top Ital...
Article
Understanding the interactions of tourist companies in different tourism sub-sectors could be relevant for advancing the destination's organisation and management. The present article employs a network analysis to examine inter-organisational interactions and the various roles that some companies assume in tourism destinations. The results reveal t...
Chapter
Over the last years, network analytic methods have been able to provide insights into the structural and dynamic characteristics of systems and phenomena, and they are considered a natural choice when complex systems or phenomena are involved. As a result, these methods have sparked a growing interest in both the tourism and hospitality domains. Th...
Article
Purpose The purpose of this work is to survey the body of research revolving around big data (BD) and analytics in hospitality and tourism, by detecting macro topical areas, research streams and gaps and to develop an agenda for future research. Design/methodology/approach This research is based on a systematic literature review of academic papers...
Article
This paper explores how small tourism firms driven by an ethical approach to tourism narrate their organisational effectiveness. The study frames the ethical approach articulated in the first-person accounts of these firms' owner-managers using Aristotle's notion of phronesis, that is the process of identifying "good" actions consistent with living...
Article
Efficient transferring information and knowledge play a fundamental strategic role in a tourism system. This is especially important in critical times where efficient collaboration practices and a fluid flow of ideas is essential for the performance and the growth of the entire tourism industry. Here we use the methods of network science for increa...
Article
Full-text available
This paper explores the scaling (size) effect in the seasonal patterns, a proxy for competitive threats, of Airbnb’s host providers, with the aim of understanding possible similarities and differences. This explorative study uses the city of Milan (Italy) as a case and daily occupancy data from Airbnb listings for four completed years (2015–2018)....
Article
Full-text available
The viewpoint discusses the impact of blockchain technology adoption on tourism. We highlight a gap in the tourism management literature. Based on a number of published works and the few implementations existing in the tourism domain we critically reflect on the ability to capture benefits, and to enhance the effectiveness of this technology. Start...
Article
Full-text available
In this study, we characterized the dynamics and analyzed the degree of synchronization of the time series of daily closing prices and volumes in US$ of three cryptocurrencies, Bitcoin, Ethereum, and Litecoin, over the period September 1,2015–March 31, 2020. Time series were first mapped into a complex network by the horizontal visibility algorithm...
Article
Purpose This paper aims to examine the question of whether commercial, peer-to-peer accommodation platforms (Airbnb, in particular) and hotels are in fierce competition with each other with the possible presence of substitution threats, and compares the time series of the occupancy values across two supplier types. Design/methodology/approach The...
Preprint
Full-text available
Purpose There is a little appreciation for the role network science can play in sustainable tourism, and it is not quite clear to what extent generic models from the tourism network analysis literature are applicable. In the international management literature, then, few significant studies exist that deal with the effects of network structures on...
Article
Full-text available
The aim of this contribution is to briefly sketch and discuss the main issues that concern the activities of modelling and simulating complex phenomena and systems. The focus is on numerical and computational techniques. We discuss the validity of these methods and examine the different steps to be taken for ensuring a correct, accurate and reliabl...
Article
Purpose The aim of this paper is to provide a critical analysis of the main literature contributions that concern smart tourism development and management, highlighting gaps and logical inconsistencies. In addition, to further stress the importance of the issues at stake, a simulation is performed for showing how technology allows achieving better...
Article
The rise of peer-to-peer accommodation platforms in the tourism and hospitality industry has created an interesting and growing debate around the threats of substitution between them and traditional hotels. Previous studies have provided contradictory findings. Here we address the issue by analyzing the degree of synchronization between the daily o...
Article
Full-text available
The purpose of this paper is to analyse the application of Social Network Analysis (SNA) to the Italian tourism system. The research question is: do relationships among tourist enterprises affect the organizational asset of the Italian travel system? The research takes as unit of analysis the Italian travel agencies and tour operators system and re...
Article
Full-text available
This viewpoint article argues that the impacts of the novel coronavirus COVID-19 call for transformative e-Tourism research. We are at a crossroads where one road takes us to e-Tourism as it was before the crisis, whereas the other holds the potential to transform e-Tourism. To realize this potential, e-Tourism research needs to challenge existing...
Article
Purpose The purpose of this paper is to provide an overview of how quantitative analysis methods have been and can be used to improve the competitiveness of tourism destination. The focus of the study is social network analysis (SNA). Design/methodology/approach The research methodology is qualitative and consists of the review literature relevant...
Article
The structural characteristics of a tourism destination are of crucial importance since they influence its dynamic behavior. Many studies have shown that destinations have apparently similar topologies. The question posited in this paper is to what extent does this similarity hold, and whether these topologies can be considered as a universal trait...
Article
Purpose Taking stock of extant hospitality and tourism research using social network analysis approaches, this study highlights why using either quantitative or qualitative approaches to examine social networks can be misleading and generate potentially biased findings. Indeed, purely qualitative and purely quantitative studies display limitations....
Book
In the last decade, the diffusion of powerful hardware and sophisticated software tools have spurred an increase in modelling and numerically simulating complex systems. Despite that, the tourism and hospitality domain is still lagging behind, mainly when it comes to the most recent and methodological advances. However, tourism and hospitality are...
Article
This study investigates the effects generated by tourism events and investments to improve destination development (dynamics) and stability (topology). The horizontal visibility graph framework (a technique able to transform a time series into a network) was used. Two hypotheses were tested: the first was the ability of these events and investments...
Article
In this article, the complex dynamics of inbound tourism in Sicily is analyzed for the period 1998–2017. The horizontal visibility graph algorithm is used to transform the overnight stays' time series into a network whose topology is investigated by standard network analysis. Discontinuities in the domestic and international tourism demand were ide...
Article
Purpose: The manuscript provides an overview of past perspectives and future trends in tourism and hospitality research. Design/methodology/approach: The study grounds the discussion on the timeline evolution of quantitative research methods. Findings: Although still under-recognized by scholars, mixed methods represent the future of research in to...
Article
Efficient transfer of knowledge is the prerequisite for innovation and competitiveness of tourism destinations. This paper uses network analysis to examine inter-organizational knowledge transfer in Western Australian tourism. The findings indicate that Western Australian network has low connectivity and is highly centralized around public bodies w...
Article
Purpose The purpose of this paper is to examine the role of creativity and innovation as important attributes of smartness in cities/destination branding. Design/methodology/approach A conceptual support to the notion of smart destination branding is provided by discussing the relationship between creativity, innovation and technology as determina...
Article
Purpose The purpose of this paper is to provide an overview of past perspectives and future trends in tourism and hospitality research. Design/methodology/approach The study grounds the discussion on the timeline evolution of quantitative research methods. Findings Although still under-recognized by scholars, mixed methods represent the future of...
Article
This article is a literature review exploring academic papers focused on peer-to-peer accommodation platforms (P2P APs). The sample includes 189 published works indexed in the Scopus and Web of Science databases, identified using 72 queries. The research question underlying the study is centered on clusters of topics and their research designs. Usi...
Article
Purpose This paper aims to examine the complexity science approach to the tourism domain. Design/methodology/approach This study is a personal perspective Findings The study is an analysis of past and future applications. Originality/value Historical considerations
Article
Full-text available
This study investigates the effects generated by a mega-event (the World Expo 2015) on a destination (Milan), using network analytic methods. The horizontal visibility graph was used to transform the time series into a network. Two hypotheses are tested: first, the ability of the Milan Expo to generate a turning point; second, the ability of this e...
Article
Academic research (rigor) in alignment with practitioners’ challenges (relevancy) has been advocated as a way of overcoming the ivory tower syndrome. Performance measurement is at the heart of strategic management processes, as it provides a mechanism of demonstrating outcomes. Given the importance of this topic for both theory and practice, this a...
Article
Full-text available
The purpose of this methodological paper is to explore one issue in the analysis of complex networks when weights are used to value edges. Often these weights are removed by setting a threshold and considering the links existing only if their value is higher than this. This practice allows then using simpler metrics as provided by many software pac...
Chapter
This chapter examines the wicked problem of adequately measuring tourism in its many facets. This concise survey examines the main techniques used today for assessing tourism flows and their direct, indirect, and induced effects on environmental, socio-cultural, and economic macro-scenarios. Demand and supply evaluations are explored through the de...
Article
Full-text available
Over the past years, attention has been given to the relevance of network studies as an analytical tool to assess essential features of a tourism destination. This work analyzes the network of Halland County, a tourism destination in South Sweden. The study aims at enhancing the body of knowledge and the comprehension of the structural characteriza...
Article
Full-text available
Purpose This paper aims to examine the extent to which Business Intelligence and Big Data feature within academic research in hospitality and tourism published until 2016, by identifying research gaps and future developments and designing an agenda for future research. Design/methodology/approach The study consists of a systematic quantitative l...
Article
Purpose This paper aims to provide a review of hotel performance within the hospitality and tourism research domain. The authors use network analysis to examine two research questions. The first relates to ascertaining general trends within the hotel performance literature, and the second focuses on identifying the salient streams and sub-topics....
Article
This study develops a literature review of hotel performance studies, and provides insights by adopting a cross-citation network approach. Two research questions are defined. First question focuses on the most cross-cited papers and journals, and identifies salient trends. Second question considers who are the most popular cross-cited and citing au...
Chapter
Spatial based tourism behavior shows the relationship between visitors with the land and services environments. In the 1990s a tourism attraction systems model was proposed as a theoretical framework to answer this research question; this concept has been then enriched and updated by employing travel network concepts after the eruption of users of...
Article
Full-text available
The relevance of the monitoring of visitor flows (VF), namely the general or aggregate patterns of travellers’ movements in a given area is twofold. On the one hand, they are relevant for the spatial description of travel networks. On the other hand, VF patterns are challenging traditional organization of destination management (DM) and are becomin...
Article
Purpose The purpose of this paper is to discuss how aesthetic features can be the basis for a virtuous chain that leads to social and economic development. Design/methodology/approach The aesthetic characteristics of a destination are an important attractive feature. More than that, they can be considered a key determinant for economic and social...
Article
This paper is rooted in network science and contributes to filling two gaps, developing multiple case studies in order i) to measure the complex structure of tourism destination and ii) to explore its evolution over time, by mapping turning points. The findings put forward ten new analyses, allowing the research team to test two hypotheses: i) conc...
Article
Purpose This paper aims to provide a network study of the structural and dynamical characteristics of tourism flows in Europe from 1995 to 2012. Design/methodology/approach Travels in Europe were studied by following the network science research paradigm and by focusing on the whole network of intra-European tourism destinations. Network analysi...
Chapter
This chapter presents a summary of the presentations and the discussions concerning electronic distribution channels in tourism and hospitality held at the 2015 t-Forum. Both academics and practitioners examined the present situation and elaborated on the problems and possible ways to overcome them. The main topics that emerged were distribution ch...
Article
This study explores the correlation between human migration and that part of tourism due to people visiting friends and relatives (VFR) in a foreign country. We first compared the network structure of migration stocks and tourism flows between the 28 member countries of the European Union over the period 2000-2012. Then, we performed several econom...
Article
Hyperlinks critically impact the online visibility of a tourism destination and the effectiveness of information flow between tourism organizations and enterprises on the Internet. This study investigates the hyperlink network of the tourism industry in Western Australia. Network analysis is applied to explore, analyze, and visualize this network o...
Article
Purpose In recent years, network science has become a dynamic and promising discipline. This study aims to provide a brief summary of the subject and the application to the tourism domain. Design/methodology/approach This paper is based on a non-exhaustive survey of the literature. Findings The state-of-the-art of network science in tourism is...
Article
Reviews, social media, web sites and recommendations from trusted inner circle opinions are essential to tourists in the travel planning process, but the large amount of information they now make available can increase the difficulty of choosing a destination. Determining how improvements in data quality and in the variety of tourist information so...
Chapter
‘Visitor flows’ (VF) is defined as the generalized spatial movement patterns of travellers and have always been relevant in tourism studies. Nowadays, VFs are important for understanding travel networks which go beyond the specific spatial dimension to include informational or virtual dimensions such as travellers experiences. Travel network modell...
Article
Tourism is one of the prime manifestations of the ‘great acceleration of humankind’ since the Anthropocene started around 1950. The almost 50-fold increase in international tourism arrivals has substantial implications for environmental sustainability, but these have not yet been fully explored. This paper argues that a full exploration requires th...
Poster
Full-text available
A network approach to the analysis of supply chains of products of animal origin seen as a single complex system. These chains, represented by nodes (actors) connected to each other by their interactions (links, relationships) compose networks. Such networks share some nodes and therefore they are actually connected to each other forming a single a...
Article
Full-text available
Agent-based modelling (ABM) is an emerging approach in tourism research. Despite the natural fit between theories of tourism as a complex, interconnected system, and the generative approach supported in ABM, there has been only limited integration within mainstream tourism research. This research letter reports on a recent gathering of tourism ABM...
Article
Full-text available
Purpose – The purpose of this study is to identify the factors that make the adoption of interoperability solutions for online tourism distribution (OTD) more likely by small operators and to develop an evaluation framework for this solutions. Research identifying these determinants is missing. The resulting evaluation framework is then applied to...
Article
Full-text available
The modern stage of tourism development is characterized by a high level of differentiation of professional activity. It influences the increasing requirements towards the range of competencies and qualifications of tourism personnel. To find out the main directions of modernization of professional education programs it is necessary to monitor and...
Article
Full-text available
Various economic theories and many approaches in the study of food chains have produced, over the years, a variety of models. They are used as tools for analysis and forecasting, and often offer a basis for the development in software of various kinds. In an earlier stage of our field research we developed a model mapping the dense network of links...
Chapter
Big Data is the contemporary hype. However, not many companies or organisations have the resources or the capabilities to collect the huge amounts of data needed for a significant and reliable analysis. The recent introduction of the Raspberry Pi, a low-cost, low-power single-board computer gives an affordable alternative to traditional workstation...
Article
Full-text available
Due to the dynamic evolution of food chains during the past years, currently available chain models are no longer able to meet the needs of operators. This article introduces a model for chain analysis which is used in an analysis of the supply chains of the entire Italian production of Animal Origin which constitute a complex network in which the...
Article
Full-text available
This paper approaches the analysis of supply chains of products of animal origin from various productive species by using network analytic methods. In the studied analysis the supply chains are embedded in a single model which highlights all the interconnections that have little evidence in traditional models. The complex network is studied analyzi...
Article
Full-text available
Social networking websites play an increasingly important role in hotel promotion and marketing. However, designing effective social networks profiles still presents quite a challenge. To support the development of quality hotels’ profiles, we introduce a systematic approach based on an evaluation model that includes a number of heuristic factors a...
Article
Creativity and innovation have long been considered as fundamental factors in economic growth. This is especially true in tourism today, where intense and globalized competition put firms, groups and destinations under a very heavy pressure. In this contribution, after a brief introduction to the issue and its different facets, we adopt a social ne...
Article
In academia, as well in the industry, there is currently an increasing interest in the concept of smart tourism destinations. Specifically, there is widespread recognition of the role that ICTs, the Internet of Things and Cloud Computing play in providing instruments and platforms to facilitate the dissemination of information and knowledge among s...
Book
Full-text available
The receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised the fragmentation within the sector, largely as a result of it being comprised of small and medium sized businesses, makes understanding knowledge management challenging....
Article
The practice of Revenue Management has received widespread acceptance in the international hospitality industry yet a lack of best practice in terms of organizational integration persists. This paper follows the notion that revenue management is first and foremost a human activity, dependent on knowledge exchange and concerted decision within reven...
Article
Purpose – The social responsibility of a tourism destination results from the combined efforts of the single stakeholders. This needs coordination and harmonization that cannot be achieved without a deep understanding of the structural and dynamic characteristics of the destination. A tourism destination is a complex dynamic system and requires spe...
Article
Competitiveness and attractiveness of a tourism destination are, today, strongly influenced by the capability to innovate products, services and processes. It is also clear that these issues are only partially due to the capacities of single operators, but are rather a feature of the local system in which they operate. In tourism, so strongly depen...
Book
Full-text available
http://goo.gl/p1pevj Tourism Management, Marketing, and Development : The Importance of Networks and ICTs Edited by Marcello M. Mariani,Rodolfo Baggio, Dimitrios Buhalis,Christian Longhi Companies and destinations in the tourism sector are confronted with increasing managerial challenges and have to deal with a competitive, turbulent and fast cha...
Article
Full-text available
В данной статье акцентируется внимание на междисциплинарном характере формирующейся сетевой парадигмы в экономических и управленческих науках. Показаны точки соприкосновения разных подходов, в том числе тех, корни которых уходят в область естественных наук. Авторы кратко характеризуют вклад разных научных дисциплин в формирование методологии исслед...
Article
Full-text available
This article focuses on the possibility of applying techniques, originally used to solve problems of the theoretical physics, to the study of networks in the tourism business. It presents an example of an empirical analysis for the tourist destination of the island of Elba. The authors give some conclusions about the prospects for the network appro...
Book
Managing Tourism in a Changing World provides an overview of state-of-the-art research surrounding today’s tourism management. Recognising the relevance of tourism activities as major economic drivers, this book offers a significant contribution to the advancement of managerial practice in the tourism field. It is the outcome of the collective inte...
Book
The book Tourism management, marketing and development: the importance of networks and ICTs provides an overview of state-of-the-art research related to the implications of ICT in tourism, and on the main evolutions in the management of destinations. The book includes twelve articles from a diverse international group of academics, displayed in two...
Chapter
Creativity and innovation are the watchwords on which today, more than ever, are based the competitiveness and the success of companies and organizations around the World. Those who are able to manage well their processes and innovate products and practices, and are more willing to adapt to a dynamic environment in which the constraints of space an...
Chapter
By recognizing the importance of tourism as a socioeconomic phenomenon, this book has contributed to the advancement of the knowledge in the fields of tourism management, marketing, and development, with a specific focus on the role of physical and digital networks and Information and Communcation Technologies (ICTs).
Article
Network science methods have proved to be able to provide useful insights from both a theoretical and a practical point of view in that they can better inform governance policies in complex dynamic environments. The tourism research community has provided an increasing number of works that analyse destinations from a network science perspective. Ho...
Article
This paper examines the methodological approach to the study of complex tourism systems and how they evolved. In particular, the need for a systemic holistic view is called for, and is considered more suitable than traditional reductionist approaches in providing meaningful insights. In examining complexity theories, a parallel with oriental philos...
Article
Tourism has been experiencing very relevant changes since when information and communication technologies, in all their forms, have started to pervade the industry and the market. In the last decade, a new concept gained the attention of both researchers and practitioners, that of digital business ecosystem. It can be considered as a technological...
Article
Full-text available
A tourism destination is a complex dynamic system. As such it requires specific methods and tools to be analyzed and understood in order to better tailor governance and policy measures for steering the destination along an evolutionary growth path. Many proposals have been put forward for the investigation of complex systems and some have been succ...
Conference Paper
Full-text available
Research identifying determinants of the adoption for Online Tourism Distribution Platforms by small operators is lacking. A number of solutions have been developed without addressing their needs. In an attempt to address this gap of research, this paper undertakes a series of interviews and focus groups of the European tourism industry. The findin...
Chapter
Full-text available
Tourism has long been described as an information asymmetric market where consumers are unable to fully assess the quality of the products offered. A recognized consequence of this situation is that the space available for high quality products is greatly reduced. The diffusion of information through the World Wide Web may have reduced this asymmet...
Chapter
A tourism destination is a social network with a group of interacting stakeholders jointly producing the experience that the travellers consume. The harmonisation and coordination of stakeholders’ views and the development of a consensus-based strategy are essential elements for destination competitiveness and growth. Despite that, there is still s...
Article
Full-text available
Tourism has been experiencing very relevant changes since when Information and Communication Technologies (ICTs), in all their forms, have started to pervade the industry and the market. In the last decade, a new concept gained the attention of both researchers and practitioners, that of Digital Business Ecosystem (DBE). It can be considered as a t...
Chapter
Network analysis methods have gained much attention in the last years and have provided a wealth of insights into the structural and dynamic properties of many systems. Here these methods are applied to the study of a destination’s tourism webspace. This exploratory analysis aims at showing how these techniques can be used and what outcomes can be...
Article
This chapter discusses the emerging network science approach to the study of complex adaptive systems and applies tools derived from statistical physics to the analysis of tourism destinations. The authors provide a brief history of network science and the characteristics of a network as well as different models such as small world and scale free n...
Article
Full-text available
Purpose – Tourism systems have been considered more and more in the light of complexity and chaos theories. Most of the work done in this area has highlighted the reasons for and the issues regarding this approach. A steadily growing strand of the recent literature uses the theories to overcome the problems of a reductionist and mechanistic view th...
Chapter
This book examines the political order and the issues, processes and approaches in applying governance insights to tourist destinations. The book consists of 16 chapters presented in three parts. Part I introduces the reader to the issues and considerations of tourist destination governance. The four chapters in this part address the diversity of q...
Article
Full-text available
Purpose – The purpose of this paper is to evaluate the online presence of Italian destination management organizations (DMOs) by assessing the quality of their web sites through a demand‐side heuristic approach. Moreover, given the importance of a clear strategic vision for an efficient and effective use of online media, the paper examines the alig...
Article
Full-text available
The extent of collaboration and cooperation is an important determinant for the development of a tourism destination. These features are usually assessed through qualitative investigations. This letter proposes a quantitative approach based on the evaluation of the modularity characteristics of the network of the destination stakeholders. The resul...
Article
Network analysis methods have gained much attention in the last few years and have provided a wealth of insights into the structural and dynamic properties of many systems. Here, we apply these methods to the study of tourism destinations' Web spaces. This exploratory analysis aims at showing how these techniques can be used and what outcomes can b...

Network

Cited By

Projects

Projects (4)