Puja Khatri

• Doctor of Philosophy(Management)
• Professor at Guru Gobind Singh Indraprastha University

The proliferation of scientific methods spanning industries has culminated in an upsurge in review types. In business and society research, there has been a marked rise in scholarly studies, predominantly framing the discipline of business ethics. Regardless of a mounting quota of review articles in this field, there is scant direction regarding ho...

Purpose Competition in the modern, knowledge-based economy is utterly pendant on innovation, rendering it indispensable in virtually every organisation. Knowledge workers, therefore, must remain vigilant, spanning novel ways to innovate. Given the relevance of innovation orientation (IO) in knowledge work, it is imperative to possess an extensive u...

Student well-being (SWB) encompasses the physical, psychological, and social wellness of students , aspects increasingly at risk in the high-pressure environment of higher education. Marked by intense workloads, unmet expectations, and uncertainties around degree completion and employment, the higher education sector faces a growing challenge in ma...

Purpose The contemporary business environment steered by forces of globalization, digitization and automation can only be navigated by a resilient workforce. This requires inculcating self-leadership (SL) traits in individuals, which will allow them to exercise self-direction and self-motivation required to survive high-strain situations. The SL ch...

Amidst the continual volatility in the labor market and heightened uncertainty about the future, it is imperative for students to be confident in their employability skills to navigate their careers seamlessly. Self‐perceived employability (SPE) instills in students the confidence needed to pursue their desired career paths, showcase resilience, an...

Purpose Massive open online courses (MOOCs), a Taylorist attempt to automate instruction, help make course delivery more efficient, economical and better. As an implementation of Digital Taylorism Implementation (DTI), MOOCs enable individuals to obtain an occupation-oriented education, equipping them with knowledge and skills needed to stay employ...

Purpose Intrapreneurial ability (IA) of employees strengthens an organization's internal as well as external growth. Employees' IA makes innovation a continuous practice and augments organization's intellectual capital (IC). This intellectual capital-based intrapreneurial ability (ICIA) helps professionals to effectively handle changes in the busin...

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Purpose With new hybrid working models in place post COVID-19, it is requisite that knowledge workers (KWs) stay agile. Knowledge-oriented leadership (KOL) can help employees with essential knowledge acquisition (KA) facilitating the journey toward hybrid work agility (HWA). This study, thus, aims to explore the impact of KOL and KA on HWA and reve...

With the increased momentum of knowledge generation in the field of research, systematic reviews are essential to epitomise the state of extant literature and for theory building. In this article, we discuss the advantages of synthesising and reporting findings using a more impactful type of systematic review, the framework-based review. Additional...

Varying impact of digitalization is felt on all organizations irrespective of their sector/industry. The milieu is relatively under researched for the manufacturing sector. Complexity of the situation is further intensified by volatile, unpredictable, complex and ambiguous conditions (VUCA) of the existing environment, announcing onset of the fourt...

Positive Psychology (PP) recently made rapid strides with scholars exploring its implication in numerous areas. The theoretical framework of our research rests on the Positive Organizational Behaviour (POB) approach of PP. Significant attention is paid to identifying positive psychological capacities satisfying the inclusion norms of POB; yet, a ro...

Digitization has transformed the way we work. Routine tasks and activities with low complexity require little human involvement. A high premium has been placed on dynamic capabilities of employees, bringing to fore the question of employability. Amid this tectonic shift, staying employable is a key concern for the workforce. As a substantial number...

The concept of students‐as‐consumers has gained traction with the neo‐liberal agenda taking root in the higher education arena. A key value that these consumers look for, and derive from their tertiary education is well‐being. Thus, a cognizance of the nature of student well‐being (SWB) is vital for educational institutions to effectively foster th...

Despite the amplification of research studies about organizational attachment, scarcity in the profoundness of the conceptualization and measurement has hindered its theoretical advancement. With the nomological network, a systematic and holistic review of 52 articles from over 300 articles is provided. This literature review advances the field in...

The COVID-19 pandemic has led to disruption of employee well-being; changing the work scenario across the globe. The psychological impact of this pandemic is an undeniable stressor greatly affecting employee well-being across cultures. Social media, in such a time of crisis, can provide the requisite support by filling the emotional, informational...

Digitization is an important aspect of today's corporate scenario. New technologies have impacted each aspect of a business. Companies are adopting new skills and knowledge to meet the growing demand for digital technologies. Digitization has also affected the way HR professionals work in the organization. It has changed the various aspects of HR f...

Introduction - Organizational socialization (OS) is an important process that is experienced by every employee in the organization. The success of the OS process has an impact on the employee’s capability to adjust to the current situation and perform up to the desired level of outcomes. Socialization process also has an impact on organization’s ca...

Organizational attachment is a stabilizing psychological force that ties an individual to an organization. It is a well-established fact that organizational attachment is very essential for the organization to decrease the attrition and to strengthen the commitment of the employee towards the organization. Despite the role of organizational attachm...

The ability of the Servant Leadership in transforming the learning experience for faculty and students encouraged the authors to study the role of the ‘Teacher as a Servant Leader’(TSL). Using the TCCM (Theory, Context, Characteristics and Methodology) approach, a systematic review of TSL studies is conducted to outline noteworthy contributions. Re...

The organizations operating in a complex environment are in need of the employees who are willing to go beyond not only in terms of hard work but also ready to engage in approach which depicts learning, speed, resiliency and adaptability. Owing to such radical changes in the functioning of business organizations, employees are also expected of a co...

The purpose of this paper is to investigate the available literature on emotional intelligence, interpersonal relationship at workplace and wellness, and to propose a research framework. The research uses qualitative and quantitative methods to find out the research trend and research gap. Qualitative review of approximately 340 articles identified...

The purpose of the study was to develop a scale to measure interpersonal relationship at the workplace of the registered nurses working on large-scale hospital setup. The paper tries to develop an interpersonal relationship inventory scale and further factor analysis was performed. A methodology study design consisting of two phases was used. In th...

Industry 4.0 and IoT has had a considerable impact on changes in business model, strategy formulation, and sustained employability parameter. Businesses need to redefine strategies, implementation modalities and leadership style, to succeed in the new business environment. Leader traits suitable for Industry 4.0 will be mandatory in the coming time...

The selection of career paths and making of academic choices is a difficult and often confusing task for young people. The impact on their lives, however, is enormous as it can determine entire future career possibilities. In India, a general remedy to this stress is that instead of choosing a field of study tailored to individual preferences and s...

Purpose The purpose of this paper is to conceptualize a suitable measure for the employee wellbeing construct and validate this tool in Indian workplace settings, especially with reference to IT/ITes and BFSI sectors. Design/methodology/approach This study is descriptive and cross-sectional in nature. The literature was first reviewed to identify...

Servant leadership has emerged as a promising leadership style on a global platform. It centres on peoples' growth; taking organization's and community's performance to the next level. Research on servant leader's traits and tools to quantify them are profusely available; however a tool to measure a servant leader's value system is left unexplored....

The fast paced environment with ever evolving technology necessitates an education system facilitating creativity, innovation and critical thinking. The Indian management education system needs to make rigorous efforts to create a nation of thinkers capable of changing the box; rather than thinking out of the box. We need to move towards an approac...

This paper provides a comprehensive review of literature and various empirical research studies on the alumni giving behavior and its antecedents. An exploration of the education experience and its relationship to the motivation of alumni sets framework for the research and provides insight on predictors of the behaviour of future alumni: why they...

With introduction of new tools and techniques for online communication, the methods of online marketing have also changed. The presence of emotions in decision-making processes of customers has always changed the dimensions of sales in online environment. Emoticons, which are the graphical representation of one’s nonverbal traits, help in analysing...

Research on alumni giving behaviour is a very regular feature in the West, which is not limited to the factors which encourage the alumni to give back to the alma mater but also focus on the ideal actions by the alma mater to improve or build better alumni relationships. An alumnus giving back to the alma mater takes can take any form such financia...

The current working environment is complex and demands extraordinary efforts from faculty. They are expected to be loyal to the organization, multitask, and seek institutional support for skill development. However, with the introduction of new career concepts like 'protean career,' the attitude seems to have shifted, and the employees are register...

Purpose Over time, interest in servant leadership has increased manifold both in academic research and the popular press. These rampant developments have set the stage for addressing the worthiness of servant leadership’s theory. Empirical studies undertaken by numerous scholars (Farling et al., 1999; Bass, 2000; Page and Wong, 2000; Russell and S...

The growing awareness of the role of spirituality in bringing about myriad of beneficial organizational outcomes is leading to a surge of interest in the topic in both in Corporates and academic world alike. On the other hand, wellness is witnessing substantial attention, especially regarding adoption of various intervention programs to facilitate...

Political behaviour is an omnipresent phenomena across the organizations all over the world, however traditionally it has been seen in a negative light affecting job outcomes like increased turnover intention, decrease in organizational commitment, decrease in performance, job stress, etc. This study attempts at investigating the positive aspects o...

The concept of engagement has been studied since decades and it is a well established fact that an engaged workforce is much loyal, productive, result oriented and has less intentions to leave the organizations. Though the concept of job engagement has its roots in academics but very few studies have been conducted on faculty especially in Indian c...

The increasing popularity of workplace spirituality has been associated with a myriad of benefits it is purported to bring about in the organizations, however not many empirical evidences of its inverse relationship with organizational politics have been reported. A sample of 202 employees from IT and ITES sectors based out of Delhi NCR was studied...

Indian Higher Education system has got 70 million students enrolled in different technical and professional courses, which is highest in world. Being the fastest growing economy, India has got global attention also. Despite such strong foundation, the nation lacks a skilled workforce. The expectations of the industry don’t match with what they rece...

Purpose – The purpose of this paper is to explore the available literature on engagement of faculty members teaching in higher education institutions and present forth a strong foundation for researchers of the same area to gain insight into the available literature and prospects of faculty engagement. Design/methodology/approach – Exploratory stu...

Purpose The advent of global players in the Indian retail sector has generated mammoth challenges for the Indian retail establishments by increasing the gap in supply and demand of talented professionals. The current article seeks to analyse the perceptions of prevalent human resource (HR) practices, such as hiring and selection, career management,...

The purpose of the present study is to identify the commitment of students to attend classes amongst postgraduate management students (male vs. female, working professionals vs. non working MBA students). The paper attempts to apply the concept of commitment to students in the business higher education. For this the Meyer and Allen’s (1991) Three C...

The emerging economy will confront greater challenges of risk, uncertainty, innovation and experimentation. Organizations will need leaders who can manage shared efforts with a broad spectrum of diverse people in order to address problems and find solutions. The study is an endeavor to gauge the management student perception of leadership, their op...

Working in teams is the mandate of corporate world. Importance of team building is discussed at length for corporate, but from where this knowledge of team building should start is never focused. If the new entrants are trained for it, they would be more effective and corporate time to fit them in teams is saved. This training can be done through t...

Organizational Citizenship Behavior (OCB) is one of the most studied & explored positive organizational behavior construct. It has been more than 25 years since coining of term Organizational Citizenship Behavior (OCB) which describes the voluntary behaviors that facilitate organizational functioning but are not formally rewarded by the organizatio...

The paper looks into the issues challenges faced by organizations in implementing and managing HRIS. Each organization has unique character owing to its size, sector to which it belongs, type of workforce engaged, type of top management, existing hierarchical structure, etc. Based upon its unique character, organizations formulate different HR poli...

The Indian telecom industry is the world's fastest growing industry with close to 792 million mobile phone subscribers as of February 2011. Indian telecommunication sector has continued to record noteworthy success and has emerged as one of the key sectors that have been accountable for resurgent growth of the Indian economy. The industry will reac...

Today’s workforce is composed of the cohorts of the Veterans (also called the Traditionals, 1922-1943), Baby Boomers (1943-1960), Gen X-ers (1961-1980), and the Nexters (also called Millenials or Gen Y-ers, 1980-2000) (“Managing the Clash,” 2000). As Millennials become a larger percentage of the workforce, employer success will depend on Millennial...

The present study was aimed to test constituents as well as complete theories of Transactional and Transformational Leadership behaviour of salesman on customer relationship marketing behaviour in Indian Banking scenario. For Transactional Leadership it was hypothesized that contingency reward system and management by exception of salesperson posit...

Customer Relationship Management (CRM) is a 'key success factor' for enhancing profitability of firms, especially in the service organisations. The last two decades have witnessed CRM to be an extensively researched and practiced field of management. This paper endeavours to encapsulate the concept available literature on CRM, both with national an...

The Indian viewer is waking up to the new concept of reality television viewing which has already made waves in the international arena. Yet another development has been the genre of voyeurism which is taking the forefront. This research explores the impact of reality viewing on socio-cultural milieu of India. 'Sach ka saamna' is one such show whic...

Purpose The purpose of this paper is to develop a perspective that ethical practices in higher education institutions can be a powerful tool for branding and attaining competitive advantage. The paper proposes that an ethical institutional brand can be built on the basis of just and fair practices at the institution, and quality admission and asses...

A group of esteemed writers from TIME magazine few years back declared that reality TV shows were “the best thing to happen to television in several years.” They and others, who embrace the genre, opine that reality TV has brought excitement back to the airwaves. In addition, proponents of reality TV say that the shows capture the human spirit in a...

The celebrity endorser is a panacea for all marketing woes. It is today a frequently used approach in marketing for all brand building exercises. The star appeal however needs to be perfectly blended intelligently and strategically to reap the important "mantras" guiding brand success in today's competitive marketing environment. Corporate are ensu...

This scientific investigation adopts a cross cultural perspective in studying the perception of parents regarding the contribution of children in bringing in awareness, creating interest, desire and influenceing final purchase decision of packaged food products. Parenting styles in the two cultures were studied in relation to the contribution of ch...