Pui Sze Chow

This paper explores the used intimate apparel collection (UIAC) programs in a supply chain system. Our game-theoretic analysis reveals that the collector type and the level of retail competition affect the UIAC program significantly. In particular, we show that the benefit-cost ratio of the collector’s investment plays a decisive role in determinin...

Fast fashion brands, such as H&M, have co-branding projects with designer luxury brands. However, how the brand loyalties of the associated brands theoretically affect the co-branding's performance is largely unknown. Motivated by the observed industrial practices, we build a formal analytical model to examine the impacts of brand loyalty on revenu...

Fashion business is sensitive to economic situations, and supplier integration (SI) and green sustainability programs (GSP) are two timely issues in the fashion industry. Undoubtedly, both SI and GSP require significant resources and continuous commitment which affect cash flows and resource allocation of the fashion enterprises. How SI and GSP aff...

We examine in this empirical study how fast fashion service influences consumer shopping behaviors. Following the literature, we first develop hypotheses and conduct a consumer survey. With the collected data, we perform statistical analysis and reveal how the quick response service, pricing and design strategies of fast fashion retailers affect th...

Service quality is a critical element for fashion boutique operations. However, owing to limitation of resources, fashion boutiques usually cannot afford to establish a very formal service quality management system. Motivated by the importance of service management for fashion boutiques, this paper examines the respective service quality issues in...

Fashion products have a short-life-cycle with highly volatile demand uncertainty. This uncertainty leads to challenges in managing inventory, as matching supply and demand is always difficult in the fashion industry. In this paper, we review the recent literature on fashion industry inventory management. We classify the extant literature by four wi...

In recent decades, sustainability has been a very popular research topic in the fashion apparel industry. There is no doubt that sustainability is a serious issue for people living anywhere in the world. As fashion is one of the most essential facets in everybody’s life, sustainable consumption is one of the methods to assist the development of sus...

The recent global 2008 financial crisis created a big market disruption to the fashion industry. Since then, it has seriously hurt the performance of many companies in the fashion industry. It is known that implementation of formal sustainability programs of most fashion companies relate a lot to their resource management as well as supply chain st...

In the fashion industry, department stores normally trade with suppliers of national brands by markdown contract whilst developing private labels with cooperated designers by profit sharing contract. Motivated by this real industrial practice, we study a single-supplier single-retailer two-echelon fashion supply chain selling a short-life fashion p...

In this paper, we explore a two-echelon supply chain with one upstream seller (supplier) and two downstream retailers selling a newsvendor type of fashion product. The retailers are the same except their degrees of risk sensitivity. In this supply chain, we examine the performance of the buyback contract via behavioral experiments in which the supp...

Supply chain performance measures include both profit and risk. In this study, we examine the effect of retailers’ minimum profit share concerns on supply chain system performance through a laboratory experimental and analytical modeling approaches. In the experiment, each retailer’s minimum profit share, which partially reflects her self-serving f...

The issue of sustainability is crucial in fashion business and has received considerable attentions from the consumers. In this paper, we investigate the change in people’s concerns on sustainable fashion by using secondary data collected from two major online fashion forums from 2004 to 2012. Our analysis is taken by a cross-time approach and the...

Co-branding is deemed as an effective strategy of brand development and has been largely adopted by fast fashion brands such as H&M. A fast fashion brand collaborating with a luxury designer fashion brand is recognized as “fast fashion co-branding.” This study explores the consumers’ need for uniqueness and purchase perception of fast fashion co-br...

Online group buying is a new form of online shopping in recent years. There are various categories of goods provided on online group buying websites, with the apparel category being one of the largest markets. Noticing that risk of purchasing affects consumer welfare significantly, this study investigates six consumer-perceived risks, namely: perfo...

Carbon emission abatement is a hot topic in environmental sustainability and cap-and-trade regulation is regarded as an effective way to reduce the carbon emission. According to the real industrial practices, sustainable product implies that its production processes facilitate to reduce the carbon emission and has a positive response in market dema...

We would like to express our hearty thanks to all the authors for contributing their good research works to this special issue and the anonymous reviewers for their time and effort in providing constructive and timely reviews.

This paper studies the problem of how to effectively provide product service system (PSS) in a service-oriented manufacturing supply chain under asymmetric private demand information. The PSS in the supply chain is operated heterogeneously and complementarily, in which the manufacturer provides the product while the retailer who possesses private d...

Customer service is crucially important for online shopping platforms (OSPs) such as eBay and Taobao. Based on the well-established service quality instruments and the scenario of the specific case on Taobao, this paper focuses on exploring the service quality of an OSP with an aim of revealing customer perceptions of the service quality associated...

Enterprise resource planning (ERP) systems have been widely applied in the fashion industry. An ERP system is a cross-functional system which integrates various units in the company with an attempt to shorten processing time, increase responsiveness, and achieve competitive advantages. Among all the modules popularly included in an ERP system, ther...

A designer is a core resource in the fashion industry. Successful designers need to be creative and quick to understand the business and wider environment in which they are operating. The Designer Platform Service (DPS), which combines the mechanism of crowdsourcing and group buying on the web, provides a platform for entrant designers to try their...

It is well known that purchase of luxury fashion brands is strongly influenced by social needs such as the need for uniqueness and the need of conformity. The existence of these two competing social needs separates customers into two groups who exhibit different buying behaviors. This paper concerns the impacts of such social influences between dif...

The Enterprise Resource Planning (ERP) system is an enterprise information system designed to integrate and optimize the business processes and transactions in a corporation. An ERP system enables an organization to integrate all the primary business processes in order to enhance efficiency and achieve a competitive edge. It also facilitates the sm...

E-market segmentation takes a crucial role in marketing for fashion brands. Its applications for collaborative functions such as estimating the advertisement budget, retaining customers, carrying out direct tailored marketing, and implementing dynamic pricing are essentially important and critical for their e-business. Unlike the bricks-and-mortar...

Being one of the widely implemented supply chain management strategies, quick response (QR) aims to enhance the supply chain agents’ response to market changes. In this paper, we interview textiles and apparel companies from Hong Kong (H.K.), France, and the United States (U.S.) to reveal their QR practices. Specifically we conduct cross-regional a...

Pricing is a crucial decision for electronic fashion retailers. Motivated by various observed industrial practices in electronic retailing, we study in this paper the optimal Internet pricing schemes which employ price testing with Bayesian information updating following the Bernoulli process. This paper contributes to the literature and advancemen...

In this paper, we study the impacts of imposing a minimum order quantity (MOQ) on a two-echelon supply chain implementing quick response (QR) and consider the issue of coordination for such a system. By exploring the QR-MOQ supply chain system, we analytically prove that the retailer's expected profit (REP) is nonincreasing in the MOQ. We further f...

This chapter presents a study on innovative quick response (QR) practices in the apparel industry in Hong Kong. We conducted desk research, as well as in-depth face-to-face interviews, with six established apparel firms in Hong Kong. The purpose was to gain an understanding of the business environment in which the apparel industry operates, as well...

Since 2003, the Hong Kong and the Chinese Mainland (CM) governments have established Individual Visit Scheme (IVS) which simplifies the process for CM people to visit Hong Kong. The resulting tremendous increase of CM tourists affects significantly the Hong Kong fashion retailing industry (HKFRI). In this research note, we study the challenges and...

Quick Response Program (QRP) has been well established in fashion supply chains. It is known that QRP may not be equally good to all channel members and some measures have to be taken in order to achieve a win–win situation. However, little is known about the corresponding level of risk associated with QRP and some proposed measures. In light of th...