Priya Seetharaman

Indian Institute of Management Calcutta | IIMC · Department of Management Information Systems

This study develops a conceptual model of organizational IT assimilation maturity based on constructs in the IS literature, qualitative data analysis of three exploratory case studies, and general morphological analysis (GMA). We inductively extract four dimensions of IT assimilation – business processes, information architecture, IT processes, and...

Digital transformation is a moving target for most organizations. Firms continue to be primarily focused on their business strategy or they are ahead of the curve on their technology strategy. Only those who find their sweet spot between these two are able to successfully traverse the transformation path. Prior research also indicates many enterpri...

The significance of IT in the context of non-digital social enterprises (SEs) and its influence on the viability of such SEs have been less studied themes in information systems research. In the era of ubiquitous IT, SEs have increasing pressures to cope with the ever-dynamic technological domain while balancing their dual objectives. Data from a s...

No amount of crystal ball gazing may help us fathom the full impact of the Covid-19 (C-19) crisis on business organizations in a distinct manner. Given the lack of precedence, any such analyses seem to demand routine revisions as we progress further up the “number of infected” curve. Most countries of the world have imposed restrictions on social c...

The rise of AI raises new questions about AI strategy. How should firms formulate and execute their digital or information technology (IT) strategies and business strategies embracing opportunities that AI present? Should firms formulate a separate AI strategy, or should AI strategy be part of their overarching digital strategy? In many ways, these...

The ubiquity of information technology offers a variety of opportunities for enhancing social interactions and peer relationships. Empirical evidence has showcased the bright side of social media and computer-mediated communications. However, IT also creates vulnerabilities for deviant behavior. One of the deviant behaviors is Online Peer Victimiza...

Although the informal sector's presence in the developed world is by no means meagre, the themes and issues related to information technology (IT) for this sector in the developing country contexts seem stark and deeply contrasted with those relating to the informal sector in developed countries. Solutions which attempt to exploit the potential of...

In an increasingly global business environment, organizations interact with partners, suppliers and customers who are geographically spread and exchange information regularly. Without a robust information technology infrastructure, the speed and effectiveness of this information exchange is limited. Business-to-business (B2B) electronic business ap...

A wave of protest movements in recent years leveraging the potential of social media reveals the evolution in the process of collective identity in social networks, including the radical shift in the content and semantics of protest identity. The interplay of social media with social movements needs to be studied not only by illuminating the struct...

Information Technology (IT) governance has been a topic of interest and concern amongst information systems researchers and practitioners alike. Although it has been widely studied in the context of business firms, there is a paucity of research on how technology governance is effected in the e-government context. The importance of this can hardly...

The diffusion of technology artifacts is often marked by abrupt events and incremental evolutionary moves, resulting in shifts in diffusion parameters as well as the underlying mechanics. In this paper, we model the diffusion of Android and iOS based handsets, where new models and operating system versions are released periodically. We relax a comm...

The retail boom in developing countries across the world has been fuelled by the rising dominance of e-tailing, an increasingly preferred domain for many start-up businesses. New e-tailers typically start their operations in metropolitan cities, and then expand to other developing areas. An important decision that businesses make during expansion i...

Extensive investments in e-government projects demand ample attention to the issue of their sustainability. Among the many factors that influence project sustainability, the role of project owner is critical. A project owner is a leader who steers the project toward sustainability. This role is examined here using a single in-depth case study as th...

Achievement and sustenance of growth are essential themes in organizational literature. In our paper, we develop models using systems thinking approach to understand how firms achieve and sustain growth in a technology-intensive product domain. We augment these to explain the possible impact of a disruptive technological innovation. We use enterpri...

Game modding has been rapidly emerging as a source of competitive advantage in the gaming industry. While gaming companies are increasingly focusing towards establishing modder communities, very little is known about the process of modding itself. In this paper, we have carried out an analysis of activities of mod developers on mod distribution web...

Innovative information technology applications have often emerged from experts who envision technology fit with business applications. Technology scan, fit and forecast exercises are not uncommon when conducted by IT managers in organizations. But such exercises are rarely conducted by technology users. Inside-out innovation approach to IT applicat...

At its root, information governance deals with mechanisms to ensure that the information resource yields appropriate returns to the organization. However, IT is deeply embedded in organizations. Given this embeddedness, a key input to information governance therefore, is a comprehensive profile of the current state of assimilation of IT within an o...

Software platforms called Course Management Systems (CMS) have been widely deployed in recent times to enhance both the effectiveness and efficiency of course delivery. Research into how best to derive value from CMS is still in a nascent stage. Based on the well-established finding that actual usage is an important intermediate variable between IT...

Purpose Social media platforms allow near‐unfettered creation and exchange of user generated content (UGC). Drawing from network science, the purpose of this paper is to examine whether high and low quality UGC differ in their connectivity structures in Wikipedia (which consists of interconnected user generated articles). Design/methodology/approa...

An organization that has been traditionally known to have a strong in house information technology development team and has successfully managed a home grown ERP solution for over a decade faces a transition point. Ashok Leyland, a large leading Indian automobile manufacturer is faced with the dilemma of moving to a product based ERP platform or co...

IS scholars have been studying the diffusion of Information and Communication Technologies (ICT) for some time now and certain research methods have emerged as the dominant ones in this body of literature. In this paper, we first note these methods citing representative studies and then present an alternate approach to studying ICT diffusion using...

Organizations are increasingly attempting to leverage their IT infrastructures and gain better benefits from them. Collaborative technology is one such IT-based infrastructural application which enables organizations to increase operational efficiencies and effectiveness of organizational decision making. It is important to identify potential chall...

This work is a longitudinal network analysis of the interaction networks of Wikipedia, a free, user-led collaborativelygenerated online encyclopedia. Making a case for representing Wikipedia as a knowledge network, and using the lens of contemporary graph theory, we attempt to unravel its knowledge creation process and growth dynamics over time. Ty...

Tremendous progress in information and communication technologies in the last two decades has enabled the phenomenon of Internet-based groups and collectives, generally referred to as online communities. Many online communities have developed distinct cultures of their own, with accompanying norms. A particular research puzzle is the persistence an...

The article is organized in the following manner. The first section reviews concerned literature relevant to the use of ECT in organizations. The second section describes a framework depicting the drivers of ECT use in organizations. The framework represents a macro level perspective of the phenomenon. The subsequent section highlights the implicat...

Wikis have attracted attention as a powerful technological platform on which to harness the potential benefits of collective knowledge. Current literature identifies different behavioral factors that modulate the interaction between contributors and wikis. Some inhibit growth while others enhance it. However, while these individual factors have bee...

Virtual teams (VTs) are groups in organizations separated by organizational, spatial and/or temporal distance. Innovative information technology infrastructure coupled with the growing internationalization of commercial activity has augmented the need for VTs. But not all VTs are equally virtual. A VT's environment, characterized by the pressures t...

Decision support systems (DSS) are computer-based information systems which support unstructured or semi-structured managerial decisions in organizations. While it is yet to be recognized on a wide scale, DSS have become extremely important in today’s world. Many reengineering exercises are actually built around DSS. A knowledge management infrastr...

Virtual teams are temporally and geographically dispersed groups, which may have members from varied cultures and backgrounds. Such diversity may cause intra-group conflicts in virtual teams. We analyzed the contents of the transcripts of GSS-based virtual teams and identified the conflict episodes and the approaches followed to resolve intra-group...

Virtual teams cut across national, organizational, and functional boundaries, often resulting in diversity in team composition. This paper presents the results of a laboratory study involving groupware-supported, culturally homogeneous, and heterogeneous virtual teams where collaborative conflict management style, a team's cultural orientation as m...

Implementation of group support technologies is growing in terms of both spread and sophistication of capabilities. There is hence a strong need to understand the phenomenon better. One important aspect of understanding is to be able to adequately measure its use. This paper delineates a comprehensive yet practicable measure of collaborative techno...

Performance of groups using group decision support systems (GDSS) has been an issue debated over the last two decades. Yet, there is need for more focused research on subjective variables such as the satisfaction of team members with the experience of using a GDSS. This research focuses on different types of user satisfaction in GDSS based meetings...

Virtual teams cut across organizational cultures, national cultures, and functional areas, thereby increasing group heterogeneity, which may result in increased conflict among team members and less effective performance of the team. Our study explored the relationships that might exist among the heterogeneity of the virtual teams, their collaborati...

In today's global economy organizations are increasingly resorting to culturally diverse groups of individuals to cope with the challenges of a global market. Often, group decision support systems (GSS) are utilized in the process. The performance of these technology-assisted meetings might be subject to the impact of the conflict management style...

Abstract The increased use of information technology (IT) support for group decision making,has augmented,the need for research on the performance,of groups using such support. The use of organizational memory in IT supported group decision making,has been discussed in the recent literature. Proponents,of the use of organizationa l memory have caut...

A central theme in information systems research is the study of user acceptance and use of information technology. Robust theories have been proposed and revised in attempts to enhance our understanding of the phenomenon of technology use. Technology Acceptance Model (TAM), theories drawing upon the classic Diffusion of Innovations theory (DoI) and...

Collaborative technology is an IT-based infrastructural application which enables organizations to increase operational efficiencies and effectiveness of organizational communication. It is important to identify potential challenges and barriers to collaborative technology adoption and use and therefore create means and mechanisms for anticipating,...