Prateek KaliaMasaryk University | MUNI · Department of Corporate Economy
Prateek Kalia
Ph.D
About
69
Publications
247,157
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Introduction
I have specialization in the field of management with keen interest in electronic commerce, e-service quality, social media and consumer behaviour. I hold one copyright for a novel concept in mobile commerce.
Education
February 2011 - August 2017
July 2000 - July 2002
July 1997 - June 2000
Publications
Publications (69)
Despite the worldwide surge in smartphone use, there are no classification metrics based on its use. In this article, a comprehensive concept called ‘Cellulographics’ is introduced for characterization of smartphone users, which includes behavioral classification based on user characteristics like smartphone experience (SE), smartphone use skill (S...
There are numerous factors affecting online retail behavior, which are discovered in the last two decades, but no previous study has compiled the scientific literature on social influence into a systematic literature review. To fill this knowledge gap, this paper evaluated available articles on social influence in online retail and developed a comp...
Purpose
This exploratory study aims to discover the different forms of challenges encountered by school stakeholders, including students, teachers, parents and management due to the coronavirus disease 2019 (COVID-19) pandemic.
Design/methodology/approach
Qualitative methodology was deployed for the study. A purposive sampling technique was used t...
Purpose
This study aims to, first, propose a valid and reliable scale to document the COVID-19 Pandemic Shopping Experience (CPSE) and, second, determine the impact of its variables on the postpurchase shopping experience (PPSE).
Design/methodology/approach
For scale development, published studies were scanned and the variables were shortlisted. T...
Purpose
This study is the maiden attempt to understand the effect of specific human resource practices (HRPs) on employee retention (ER) with the mediation of job satisfaction (JS) and moderation of work experience (WE) and job hopping (JH) in the context of the textile industry.
Design/methodology/approach
This study adopted a quantitative method...
This study aims to identify factors that social media travel influencers (SMTIs) perceive to contribute to the long-term success of tourist destinations. This qualitative study involved in-depth interviews with 22 SMTIs who have a significant presence on different social media platforms. The study identifies five major factors contributing to susta...
Purpose
This study aims to examine the relationship between organizational social capital, university image, perceived employability and career satisfaction of information technology (IT) professionals. It also aims to investigate the moderating effects of diverse age groups of IT professionals on the antecedents and consequences of career satisfac...
Purpose
Digital technologies emerged as innovative avenues for launching new products, advertising brands, increasing customer awareness and thus leaving a remarkable impact on the online marketplace. The present study analyzed the effects of crucial antecedents of AR interactive technology on customers' behavior toward AR-based e-commerce websites...
The current study investigates the impact of environmental sustainability government initiatives (ESGI), social platform influence (SPI), environment awareness (EA), and environment consciousness (EC) on green practices (GP). Data were collected using a self-administered survey targeting Gen Z consumers. A total of 354 responses were analyzed using...
The current study investigates the impact of environmental sustainability government initiatives (ESGI), social platform influence (SPI), environment awareness (EA), and environment consciousness (EC) on green practices (GP). Data were collected using a self-administered survey targeting Gen Z consumers. A total of 354 responses were analyzed using...
Introduction: In a world characterised by volatility, uncertainty, complexity, and ambiguity, change is the only constant. Over the years, human resource management (HRM) has evolved from conventional functions of hiring and firing to being a strategic partner in organisations. Similarly, there has been a paradigm shift in the landscape of artifici...
The financial service sector involves high-risk and uncertain elements that make financial decision-making challenging; thus, information sources act as facilitators. The present study analyzed the effects of financial advertisements on investors’ behavioral intentions with perceived risk acting as a mediator and gender and marital status as modera...
Digital technologies have radically changed the tourism industry and gaining a lot of attention from the stakeholders. At present, there is voluminous but fragmented research to cover the various aspects of digital tourism, but a consolidated “big picture” of the extant research is missing. By performing a bibliometric analysis of 827 papers on dig...
This study investigates the influence of a supportive work environment and organisational learning culture (OLC) on organisational performance with a serial mediation of learning agility and organisational innovation. Data was collected from 379 entry and middle-level information technology (IT) professionals. Structural equation modelling (SEM) an...
The alignment of humans and technology is the prerequisite of Industry 4.0 to enable new possibilities. Industry 4.0 is the harbinger of Education 4.0. Transforming education from a knowledge-based model to a competency-based model is the focus of Education 4.0. It emphasizes the production of personnel who are critical thinkers, complex problem so...
Scope of the Book: This volume entitled "Sustainable Training Using Digital Analytics” aims to contribute to the global discussion on digital technologies as the means to foster sustainable educational innovations for improving the teaching, learning and assessment from K-12 to Higher Education.
Editors of the book
Dr.Kiran Sood (Chitkara Universi...
It has been more than a decade since the Internet of Things (IoT) came into existence. However, no study to date presents the thematic analysis of the research on its adoption in the e-commerce industry. In this chapter, 111 articles related to IoT, and e-commerce were extracted from the Web of Science (WoS) database and thematic analysis was condu...
This study evaluates the impact of microcredit on the income and employment level of participants before and after joining self-help groups (SHGs) and variations based on the size of microcredit. Data was solicited from 318 SHG members using multistage random sampling. The mean value of income and employment of SHG members before and after joining...
Electronic Word of Mouth (eWOM) engagement on social networking sites (SNSs) is influenced by social relationship factors and this influence is assumed to be consistent. This study investigates the effects of social relationship variables in the context of emerging economies. It also observes the mediating role of social relationship variables in t...
Purpose
The purpose of this paper is to investigate if country development indicators, i.e. gross domestic product per capita (GDPPC), literacy rate, internet penetration and urban population, influence the generation of e-waste on a global level. The moderation effect due to differences between countries in terms of absence or presence of e-waste...
Purpose
The purpose of this paper is to determine the role of service quality (SQ), trust and commitment to customer loyalty (CL) for telecom service users. Further, the moderating role of gender, marital status and connection type within the model was tested.
Design/methodology/approach
A measurement model was created based on valid 615 responses...
New internet-based technologies have changed the way business enterprises handle marketing, discovery, transaction processing, and product and customer service processes. One of the significant technologies is artificial intelligence (AI), which has partially or completely substituted humans for the performance of tasks. In a technology-driven indu...
Recent studies have highlighted the importance of research on consumers’ green behavior in emerging markets. This study aims to determine the variables of the theory of planned behav- ior (TPB) that influence green purchasing intentions in Mexico. Into the model, we incorporated ecological conscience, moral obligation, and willingness to pay as add...
This chapter presents the e-marketing practices followed by the micro, small and medium enterprises (MSMEs) in India. It explored the owner-managers perceptions of MSMEs regarding their average expenditures, budget allocations, management, policy, sources of information, return on investment and their desire for formal training on e-marketing activ...
Digital retail is a technology-driven business. Customers shop with the help of cutting-edge self-service technologies deployed by marketers to enhance customer experience and e- service quality (e-SQ). However, there is a lack of understanding of how customers differentiate between various digital retailers while shopping. We attempt to compare si...
Given that consumers' Word of Mouth (WOM) communication is influenced by demographic and social background this study investigates (1) to what extent consumers' WOM engagement is influenced by social relationship variables, (2) in what capacity demographic factors affects preferences to engage in WOM and (3) the preferred WOM environment. Our findi...
This chapter covers the MSMEs (micro, small, and medium enterprise) owners/managers' perceptions towards the adoption of e-marketing with respect to its importance and effectiveness for business success , implementation, barriers, future use, expenditure, and general awareness about the government e-marketing initiatives. Data was collected from 25...
The purpose of this study was to determine the motives, the brakes and the ways of using Social Networking Sites (SNS) based on dimensional models that describe national cultural values explaining and predicting behavior. The study used a qualitative method, we conducted face-to-face in-depth interviews with 32 Tunisian, 29 Indian, 20 Pakistani, 20...
E-retailers should know about online expenditure habits of
consumers to maintain their profits. In this context, current study presents results of a web survey among snowball sample of 308 online shoppers from three e-commerce hub cities of India. Results indicate significant associations between annual online expenditure and webographic factors li...
This research determines whether association exist between the demographic characteristics of online shoppers, such as education, age, gender, monthly income, occupation, marital status and their online purchase frequency. Web survey has been applied to 308 customers of four most popular e-retailers in India, who have made at least one online purch...
This chapter starts with a premise: whether significant difference in perceived service quality (PSQ) exists within demographic characteristics of online shoppers, such as education, age, gender, monthly income, occupation, and marital status. Web survey has been administered to 308 online shoppers of the four most popular e-retailers in India, who...
To remain profitable, managers and researchers want to gain insights about products bought by e-shoppers in past and their future shopping interests. They also want to know, “what factors are creating difference in shopping behavior of these buyers.” This article addresses above situation by presenting product category-wise demographic comparison o...
After familiarisation of masses with online shopping, online retailers aim to encourage e-shoppers to spend more. However, lack of research and literature related to this specific issue, make marketers look for reliable and accurate information to segment, target and position their products to most profitable customer. This article addresses this p...
This research determines whether association exist between the demographic characteristics of online shoppers, such as education, age, gender, monthly income, occupation, marital status and their online purchase frequency. Web survey has been applied to 308 customers of four most popular e-retailers in India, who have made at least one online purch...
Cellulographics is a term developed to represent group of characteristics that define a user of cellphone and mobile internet.
Patent office: India
Patent/copyright number: L-68022/2017
This chapter uniquely reports origin of e-commerce and holistic present scenario of online retail in India. Desk research and extant review of literature from reliable market research reports, books, journals and web has been done to decipher internet penetration, evolution of e-commerce and present scenario. Study observed that India is third larg...
This research starts with a premise, whether significant difference in perceived service quality (PSQ) exist within demographic characteristics of online shoppers, such as education, age, gender, monthly income, occupation and marital status. Web survey has been administered to 308 online shoppers of four most popular e-retailers in India, who have...
Measuring service quality in online retail is critical. The purpose of this paper is to put in foreground key methodological issues of prevailing research related to scale development for the measurement of service quality in the context of online retail. Content analysis of 30 research papers sourced from prestigious databases has been done to det...
This research determines whether association exist between the demographic characteristics of online shoppers, such as education, age, gender, monthly income, occupation, marital status and their online purchase frequency. Web survey has been applied to 308 customers of four most popular e-retailers in India, who have made at least one online purch...
Growth of e-commerce in India is posing significant legal and regulatory challenges. Deficiencies exist despite significant amendments and introduction of secondary legislation. This paper has been written with an object to highlight deficiencies in information technology legislation governing e-commerce in India. Content analysis of information te...
Worldwide business-to-consumer (B2C) sales will touch $1.92 trillion. Everyday companies are adopting newer communication and information technologies to maintain and enhance their performances. Attracting new customers is challenging task in this competitive environment, therefore retaining existing customers is extremely important for survival. S...
Despite of rich perceived service quality (PSQ) research in online context there is no known study which has comprehensively explored difference in PSQ within webographic characteristics (WC) of e-shoppers. With the said objective, an online survey has been administered to 308 respondents, who have done at least one e-purchase in past six months fr...
Despite of rich perceived service quality (PSQ) research in online context there is no known study which has comprehensively explored difference in PSQ within webographic characteristics (WC) of e-shoppers. With the said objective, an online survey has been administered to 308 respondents, who have done at least one e-purchase in past six months fr...
There has been dramatic increase in online consumer base throughout the World and technology adoption by masses has fueled the success of e-commerce players. One of the fastest growing segments of e-commerce is online retail. E-retailers are deploying large chunks of their investments to build and hold their positions in the competitive markets. Th...
Understanding customer's behavioral depositions while interacting with the Web in general has become crucial in the virtual market. Deciphering webographics has become quintessential element for success and survival of any online business. However, there has been no study which has directly investigated the relationship between webographics and pur...
The Third Wave It has been a roller coaster ride for Indian e-commerce industry over two decades. A market which was seen as underdeveloped due to numerous reasons is now swaying at rank three worldwide in terms of Internet users and counted as one of the most promising e-commerce markets in Asia-pacific region after China and Indonesia. Like they...
Since the onset of e-commerce, e-businesses have always been interested in knowing what propels their customers. An extensive literature review has been cast around the said reason to identify factors affecting online buying behavior. Twenty-six factors have been identified initially, out of which price; convenience; security; information; enjoymen...
This review starts with a premise that numerous previous studies have used demographic profile of the online shopper to comprehend difference in their online buying behavior. Taking above reason in account an exhaustive literature review of the relevant studies has been undertaken to understand the effect of demographic variables on online buying b...
This chapter uniquely report origin of e-commerce and holistic present scenario of online retail in India. Desk research and extant review of literature from reliable market research reports, books, journals and web has been done to decipher internet penetration, evolution of e-commerce and present scenario. Study observed that India is third large...
Since the emergence of electronic retail in India, many new startups have mushroomed. These online retailers are competing for growth, existence and survival. Meeting the demands of prospective customers to offer them excellent product variety and service is important, but before making a purchase, today’s online shoppers make informed decisions. T...
This chapter uniquely reports origin of e-commerce and holistic present scenario of online retail in India. Desk research and extant review of literature from reliable market research reports, books, journals and web has been done to decipher internet penetration, evolution of e-commerce and present scenario. Study observed that India is third larg...
In the last 50 years e-commerce has evolved as most exciting development in business-to-consumer marketing. Electronically transacted business particularly in-electronics, books, education, travel and software has increased many folds within last 5-6 years. Websites like eBay, moneycontrol, shaadi, jeevansaathi and many more have impregnated in our...
Thoughtful insights on business model components of top e-retailers based in India have been achieved through content analysis of reliable books, reports, journals and web. Six major e-retailers are compared on the basis of monthly traffic data obtained from similarweb.com. Its observed that online retail is meager 0.5% of overall retail in India a...
With steady growth of online shopping and its access through internet and mobile phones, online presence through website has become determining factor for success of an organization, rather than just a mode for online presence and low cost. In such a scenario where websites play pivotal role in positively influencing online purchase intentions, per...
Electronic retailing (e-retailing) has undergone extraordinary growth in the past few years. Everyday companies are adopting newer communication and information technologies to maintain and enhance their performances. Organizations are using internet as a medium to conduct business transactions to tap greater opportunities in global market at extre...
Introduction - After 1994 with the introduction of user friendly application -- The World Wide Web -- the Internet began to grow dramatically. The amount of personal computers in the world will reach two billions - by 2015 as per the forecast published by the Forrester Research marketing company. With the boom in information technology, falling pri...
Information Technology is the fastest growing segment of Indian industry both in terms of production and exports. With liberalization in export-import policies and foreign investment, this sector is attracting considerable interest both as a vast market and as potential production base by international companies. ‘Software development and IT enable...
Questions
Questions (12)
Who proposed behavioral segmentation and when? or who mentioned it for the first time (seminal work)?
How we can conduct Multi Group Analysis (MGA) in ADANCO for two or more categories?
Thanks
I’m analyzing six popular brands with respect to seven attributes on the scale of 1 to 10 where 1 stands for Least Preferred and 10 stands for Highly Preferred. I have taken these seven parameters (independent variables) from well-established scale. While running discriminant analysis I observed high correlation within independent variables (ranging between 0.879 and 0.715) in Pooled Within-Groups Correlation Matrix. So, I can see multi-collinearity is likely to be a problem. Please suggest.
Please let me know what is good sample size for running multi dimensional Analysis and Multiple discriminant analysis (Please share reference articles). Currently i have collected data from 100 respondents.
Please let me know what is good sample size for running multi dimensional Analysis and Multiple discriminant analysis (Please share reference articles). As of now, i have collected data from 100 respondents.
How can I calculate total Impact Factor of my publications as per SCOPUS, Web of Science and Google Scholar?
From where can I get h-Index and No. of Citations of my publications as per Web of Science?
I need a research paper in which two step cluster analysis has been used and its results are presented. I have self-learned Cluster analysis through Video tutorials but i haven't found a suitable research paper in which results are presented and discussed. Output of Two-step cluster analysis is diagrammatic and i'm using SPSS 18.
PS: I have categorical variables and data is not normally distributed.
My area of research is online consumer behaviour. I have worked on e-retail buying behaviour and e-service quality in my PhD. I can further extend my work with reference to m-commerce. I have 14 years of Corporate and academic experience. Looking for suitable post doc opportunity.
Please suggest
PS: I have more than 15 publications out of my PhD thesis. Recent article is accepted in ABS 4 rated journal. I can share my CV if desired.
Thanks
In order to examine whether significant difference exist in perceived service quality with respect to occupation I have applied Kruskal-Wallis (H Test), and got significant p value i.e. (H (2) = 5.972, p = 0.050). Since I have three categories of occupation I applied post hoc, but before that I calculated effect size estimate. To calculate Effect size estimate, I divided chi-square value = 5.972 with N-1 (I have 308 respondents so N-1=307). So the value of effect size estimate is = 1.9%). Is it a decent effect size to report? Subsequent, Post hoc tests are significant.
