Pierre-Jean Barlatier

Edhec Business school · Strategy Entrepreneurship and Operations

Over the past decade, in response to mounting global concern that the once lauded innovation was often more detrimental than it was beneficial, there has been a burgeoning literature addressing the issue of responsible innovation (RI), which this special issue aimed to help developing further. To illustrate the contributions of the articles in this...

Le cahier spécial « Les enjeux économiques, politiques et managériaux de l’innovation responsable » a pour but de mettre en évidence les défis majeurs auxquels le développement de l’innovation responsable est confronté, provenant notamment de la complexité de cette notion et les difficultés soulevées par son opérationnalisation. Cet article introdu...

Depuis des décennies les travaux de Michael Tushman marquent de leur empreinte le domaine de la recherche en management de l’innovation. Ses recherches sur le design organisationnel et l’ambidextrie, les changements technologiques et l’adaptation, les réseaux de R&D, le leadership et le rôle de l’équipe dirigeante, ainsi que plus récemment l’innova...

The use of social media offers tremendous innovation potential. Yet, while current research emphasizes success stories, little is known about how firms can leverage the full potential of their social media use for open innovation. In this article, the authors address this gap by conducting a configurational analysis to develop an integrative taxono...

Le 9 mai 1950, Robert Schuman prononça un discours fondateur fondé sur la mise en commun de ressources énergétiques et économiques qui engendra sept décennies de paix en Europe. 70 ans après ces évènements, les connaissances sont reconnues comme la ressource principale que les organisations mobilisent pour propulser leurs innovations, conquérir de...

Paid crowdsourcing connects task requesters to a globalized, skilled workforce that is available 24/7. In doing so, this new labor model promises not only to complete work faster and more efficiently than any previous approach but also to harness the best of our collective capacities. Nevertheless, for almost a decade now, crowdsourcing has been li...

Research and Technology Organisations (RTOs) are crucial contributors to national innovation systems, as they provide highly innovative services to European economies and societies. However, very few empirical studies have investigated how RTOs actually develop their service innovations. Thus, this paper explores the new service development (NSD) p...

In the era of open innovation, companies that want to innovate can no more remain isolated, they have to interact and collaborate with diverse actors of the innovation process. The rise of open innovation practices resulted in an increase of intermediaries for innovation. This chapter aims to better understand why innovative companies use the servi...

Case study methodology is a popular research methodology in the social sciences, used to study complex new phenomena in real situations or to extend knowledge about phenomena that has already been investigated. Case studies provide a detailed and in-depth analysis of a limited number of topics. The purpose of this chapter is to provide an enlighten...

L’avènement d’Internet a profondément changé l’environnement externe et l’architecture des organisations. Si chaque nouvelle vague de progrès technique se confronte à l’euphorie tout comme aux réactions dubitatives des utilisateurs réels et potentiels, aujourd’hui, les évolutions des technologies numériques ou « digitales » (applications mobiles, c...

Social media are essentially changing the way firms communicate, create and collaborate in and for innovation. In this special issue introductory article, we take stock of the robust multi-faceted nature of research and practice at the intersection of social media (SM) and innovation. We introduce the nine papers included in this special issue and...

This paper aims to present a framework to guide managerial action for social media (SM) strategies for innovation by exploring its constituent elements – the “what” (SM types), the “who” (stakeholders to be reached), the “for” (innovation types) and the “how” (innovation process stages), as well as the value, benefits and barriers. SM type and use...

Research and Technology Organizations (RTOs) and universities are important elements of countries’ innovation systems. As they are both halfway between science and industry, they are often considered to be the same thing. However, recent studies have stressed the differences between the two. In this paper, we analyze the innovative characteristics...

In the era of open innovation, companies that want to innovate can no more remain isolated, they have to interact and collaborate with diverse actors of the innovation process. The rise of open innovation practices resulted in an increase of intermediaries for innovation. This chapter aims to better understand why innovative companies use the servi...

La méthodologie de l’étude de cas est une méthodologie de recherche très prisée en sciences sociales, utilisée pour étudier des phénomènes complexes nouveaux en situation réelle ou étendre les connaissances sur des phénomènes déjà investigués. Les études de cas apportent ainsi une analyse détaillée et en profondeur sur un nombre limité de sujets. L...

• Purpose This article explores how social media can be used strategically for delivering the promises of open innovation and examines the types of structure that can foster the integration of these new tools with more classic top-down innovation approaches. • Design/methodology/approach Single case study: ALPHA (pseudonym), a multinational comp...

Social media are privileged vehicles to generate rich data created with unprecedented multi-faceted insights to drive faster ideation and commercialisation of client-centric innovations. The essence of data generated through social media is rooted in the connections and relationships it enables between firms and their stakeholders, and represents o...

La méthodologie de l'étude de cas est une méthodologie de recherche très prisée en sciences sociales, utilisée pour étudier des phénomènes complexes nouveaux en situation réelle ou étendre les connaissances sur des phénomènes déjà investigués. Les études de cas apportent ainsi une analyse détaillée et en profondeur sur un nombre limité de sujets. L...

In organization theory, the best strategy for coping with an environmental shift remains an open question. This article investigates whether a firm should adapt to such a shift by directly modifying its value chain to fit the new environment or whether it should proceed in two steps: first, create an autonomous unit to develop an alternative value...

Une des grandes difficultés du management est proba- blement de savoir organiser, piloter et gérer des processus relativement stables malgré un environne- ment changeant et imparfaitement maîtrisé. L’efficience organi- sationnelle repose sur la capacité à créer des poches de stabilité permettant de faire émerger de l’apprentissage et de standardise...

In the era of open innovation, companies that want to innovate can no more remain isolated, they have to interact and collaborate with diverse actors of the innovation process. The rise of open innovation practices resulted in an increase of intermediaries for innovation. This chapter aims to better understand why innovative companies use the servi...

Social media (SM) has revolutionized the way organizations interact with actors both inside and outside their boundaries. SM makes intensive use of web-based and mobile applications to create interactive platforms where individuals and communities can co-create and modify user-generated content. The new channels and modalities of communication enab...

L’essor des pratiques d’innovation ouverte a entraîné la multiplication d’intermédiaires d’innovation. L’objectif de notre travail est de mieux comprendre les différentes raisons du recours à ces sociétés d’intermédiation. Nous identifions deux types d’intermédiaires de l’innovation ouverte dont les rôles sont très différents : 1) l’intermédiaire q...

Depuis des décennies les travaux de Michael Tushman marquent de leur empreinte le domaine de la recherche en management de l’innovation. Ses recherches sur le design organisationnel et l’ambidextrie, les changements technologiques et l’adaptation, les réseaux de R&D, le leadership et le rôle de l'équipe dirigeante, ainsi que plus récemment l’innova...

Exploring paths for new business while exploiting current opportunities is a difficult task to fulfill, as it may make conflicting demands on organizational resources. Ambidextrous firms are able to achieve this goal by either splitting their resources between the two tasks or by allowing sufficient flexibility for employees to move between them wi...

Purpose – The success of service innovation is largely dependent on creativity. So far, however, the question of how to reinforce creativity in the development of innovative services, while being an important managerial issue, has not attracted much attention from the academics. The purpose of this paper is to fill in this gap, by studying what con...

Cet article se propose d’analyser le potentiel stratégique des réseaux d’anciens employés. Nos trois études de cas montrent comment le capital social de tels réseaux peut être mobilisé et quels en sont les avantages organisationnels notamment en matière de génération d’opportunités d’affaires, de gestion des ressources humaines, de communication et...

As innovation is of crucial importance in services, service-intensive organisations should pay attention to the management of their new service development capabilities. Still, academics have so far been focusing on predominantly conceptual discussions regarding the core definition of organisational capability, rather than on investigating what con...

Innovation is of fundamental importance in services (den Hertog, van der Aa, and de Jong, 2010) as it underlies the ability to sustain competitive advantage (Miller, Fern, and Cardinal, 2007). Moreover, it helps fight commoditization (Lyons, Chatman, and Joyce, 2007), as new ideas are easily introduced and also easily imitated in services; “in such...

As services dominate developed economies all over the world, service innovation represents an important challenge for organisations wanting to ensure their successful performance over time. In this paper, we propose a conceptual model for the development of service innovation capabilities within a special type of service-intensive organisation: Res...

This paper focuses on the New Service Development (NSD) process in Research and Technology Organizations (RTOs). Although RTOs are very much concerned with service innovation, few empirical studies address the NSD process in these organizations. Hence in order to address this issue we performed five exploratory case studies in renowned European RTO...

Cette contribution propose de voir les communautés de pratique pilotées comme un support à l’ambidextrie contextuelle. En présentant la capacité de ces structures à supporter des activités d’exploration et d’exploitation, nous montrons qu’elles satisfont aux hypothèses de l’ambidextrie contextuelle. Nous développons cette proposition à travers l’ét...

Cet article présente les principaux résultats d’une rechercheintervention dont l’objectif était l’expérimentation d’une démarche-support méthodologique à l’innovation organisationnelle dans le secteur bancaire luxembourgeois. Le déploiement de cette démarche s’appuie sur la co-conception d’un référentiel organisationnel partagé, véritable « objet-f...

The work presented in this paper aims to elaborate a model of sustainable development of service innovation dedicated to Research and Technology Organizations (RTOs). This model considers two aspects of sustainability, namely the one that supports the sustainability of the innovation process within the organization ensuring its continuous improveme...

Sharing Roles and Responsibilities in the Management of Communities of Practice A community of practice is a group of individuals who share an interest and exchange their knowledge and skills in a creative manner in order to enhance organizational performance. Over the past few years, communities of practice have been gaining in popularity in organ...

This paper examines the strategic management of service innovation capabilities within a Luxemburgish Research and Technology Organization (RTO). The authors propose to study the organizational design of this RTO through the lens of a conceptual model built on both literature and empirical-based relationships between new service development (NSD)...

Le présent article entend contribuer au débat actuel sur l’ambidextrie organisationnelle. Deux modèles a priori mutuellement exclusifs proposent une interprétation de la manière dont les organisations arrivent à concilier exploration et exploitation. L’ambidextrie contextuelle est une approche bottom-up qui fait porter aux membres de l’organisation...

This chapter focuses on the challenge of developing a comprehensive model of knowledge value tracking within virtual Communities of Practice (CoPs) outlining the conditions of knowledge value creation, diffusion and storing. Built upon a study of participation and reification processes within virtual CoPs, the model identifies and articulates three...

Drawing from research on knowledge-creation processes within networks, we propose an enrichment of the notion of network capabilities based on empirical results given by the design of an interfirm web service of competencies. Our study, through the development of this ICT solution, analyse the impact of a codification process on the development and...

The notion of a ‘community of practice’ grew out of the work on the situated nature of learning by John Seely Brown, Paul Duguid, Jean Lave, Lucy Suchman and their associates at the Palo Alto Institute for Research on Learning in the 1980s. In published form, the concept was first introduced by Lave and Wenger (1991) in their book, Situated Learnin...

The work presented in this paper aims to elaborate a model of knowledge evaluation within ICT solutions-supported Communities of Practice (e-CoPs). It is placed in the context of Knowledge Management (KM) services that are developed in the PALETTE project dedicated to enhance learning dynamics within e-CoPs. Building upon a study of participation a...

L’objectif de cet article est de comprendre le rôle des capacités réseau dans la dynamique de création de connaissances en prenant appui sur une recherche-intervention menée au sein d’un réseau de firmes localisé. Pour ce faire, nous proposons un enrichissement du concept de capacités réseau en intégrant des travaux sur le capital social, puis nous...

The objective of this paper is to explore the contributions of a codification process to the analysis of knowledge creation mechanisms within a network of firms. The idea is to provide a theoretical framework on knowledge creation dynamics within a network through the notion of network capabilities, and to analyse the impact of a codification proc...

This paper aims to understand the role of network capabilities in the dynamics of knowledge creation based on an action research conducted within a localized network of firms. To do so, we propose an enrichment of the network capabilities concept, drawing on social capital literature. Then we show the key role of the cognitive dimension in the stre...

De nombreux auteurs ont souligné le rôle de l’espace dans l’émergence et la construction de capacités et d’apprentissage localisés (Maskell et Malmberg, 1999). L’apparition récente de la politique des pôles de compétitivité, qui vise à mieux combiner que par le passé le territoire, l’innovation et l’industrie s’inscrit dans cette mouvance. Dans cet...

La gestion des connaissances (« Knowledge Management ») est la dernière pratique de management en vue dans les entreprises, la plus prometteuse mais dont les effets sont encore incertains. Elle constitue, avec l’essor des Nouvelles Technologies de l’Information et de la Communication, un enjeu important de compétitivité pour les entreprises soucieu...

De nombreux auteurs démontrent que les firmes sont des lieux privilégiés de création de connaissances. Les stratégies liées à la création de connaissances organisationnelles ont pour but l’exploitation de savoirs existants ou l’exploration de nouvelles opportunités. Ce dilemme exploration / exploitation pose la question de la cohérence de la firme,...