Peter T van den Berg

Tilburg University | UVT · Department of Social Psychology

The relationships among manager's emotional intelligence, store cohesiveness, sales-directed employee behavior, and objective store performance were investigated. Non-managerial sales employees of a large retail electronics chain in South Korea (N = 1611) rated the emotional intelligence of their own store managers as well as the group cohesiveness...

We investigated the combined effects of charismatic leadership and organizational culture on perceived and objective company performance using a longitudinal design. Employees (N=1214) in 46 branches of a large Dutch bank rated branch management on charismatic leadership, organizational culture in terms of work practices, as well as perceived organ...

The relationships between older employees' willingness to continue working and characteristics of the work environment for older workers were investigated, as well as a possible mediation by intrinsic motivation. 103 employees ages 50 to 65 years, from various sectors of the Dutch labor market, completed questionnaires that measured willingness to...

Leading with wisdom consists of three elements of leadership: charismatic, moral, and strategic leadership. Charismatic leadership evokes emotional commitment from followers, which is required to implement organisational change and innovation. Strategic leadership elicits a rational commitment to a strategic plan, which is needed to execute the pla...

In order to relate expertise in business computer science to multiple criteria, the importance of competencies, as elements of expertise, for the performance of tasks and roles were investigated. Seventy-five information technology professionals (nine women and sixty-six men) from twenty-one organizations rated the importance of thirty-four compete...

This study investigated how leader–member exchange (LMX), goal setting, and feedback are related to employee engagement in learning activities. Two different mechanisms were proposed: a mediating mechanism holding that LMX elicits specific leader behaviours (i.e., goal setting and feedback) which would mediate the LMXlearning relationship, and a mo...

The present study investigated how knowledge sharing within teams is related to employees’ perceptions of the work environment. Questionnaires measuring error management, leader-member exchange (LMX), psychological safety, and knowledge sharing were administered to 159 Dutch and Romanian employees from 51 teams in 8 organizations. Hierarchical regr...

Romania, a former communist country and a recent member to the European Union, and TheNetherlands, one of the oldest EU members with a long history of democracy, were compared onnational and organizational culture variables. A total of 1,182 Dutch and Romanian participantscompleted questionnaires that measured (a) Hofstede’s four national culture d...

The aim of this study was to investigate which leader behaviors mediate the relationship between leader expectations and employee engagement in learning activities. Based on Rosenthal’s Pygmalion model, five potential mediators of the Pygmalion effect were distinguished: leader–member exchange relationship, goal setting (i.e., goal specificity, goa...

We investigated whether members of virtual teams from the U.S., India, and Belgium perceived the same interaction behaviors to be critical for team functioning as Dutch members from an earlier study. Thirteen virtual team workers from the U.S., 11 from India, and 11 from Belgium were interviewed by means of the Critical Incident Technique Flanagan...

The aim of this study was to investigate how work-environment creativity is related to the social factors of: organizational-culture perceptions, employee participation, knowledge sharing, and procedural justice. Questionnaires were administered to 154 employees of a government organization. Because the employees within a department worked in diver...

Purpose – This paper aims to test four potential predictors of the behavior of empowered employees during the delivery of service to customers. Design/methodology/approach – A questionnaire measuring employees’ perceptions of training, performance-related rewards, customer-oriented culture, empowering management style, and empowered behavior was fi...

The purpose of this study was to examine the relationships between stressors, job satisfaction, well-being, the influence of coping on these relationships and differences for Great Britain, Romania and The Netherlands using the Occupational Stress Indicator-2. 224 participants in Great Britain, 239 participants in Romania and 242 participants in th...

This paper examines cultural and leadership variables associated with corporate social responsibility values that managers apply to their decision-making. In this longitudinal study, we analyze data from 561 firms located in 15 countries on five continents to illustrate how the cultural dimensions of institutional collectivism and power distance pr...

To investigate how functional flexibility is related to demographics, personality traits, and work perceptions, 250 employees of a large Dutch passenger transport firm filled out a written questionnaire. Two dimensions of functional flexibility were discerned: willingness and ability to be flexible. Analysis of variance showed the support staff and...

This study investigates the relationships between the Big Five personality dimensions and well-being outcomes during the societal transition in Romania. The California Psychological Inventory, the Sixteen Personality Factor Questionnaire, and well-being measures were administered to 290 Romanian engineers. The Big Five personality dimensions were d...

This multimethod study examined leaders' motives, charismatic leader behavior, and subordinates' work attitude for CEOs (N=73) of small and medium-sized organizations in two sectors, namely, the profit and voluntary sector. Interviews with CEOs were coded for motive imagery. Direct reports rated CEO charismatic leader behavior (n=125) and their own...

Most studies relating charismatic leadership to performance have limitations concerning selection of criterion measures and investigation of moderators. Therefore, this study examines relationships between charismatic leadership and multiple performance outcomes under different levels of environmental dynamism (i.e., level of environmental uncertai...

La littérature portant sur la culture des organisations souffre d’un manque manifeste d’enquêtes extensives débouchant sur des études comparatives. Afin de rendre plus comparables les cultures organisationnelles, nous proposons une définition et une série de dimensions. La culture organisationnelle renverrait aux perceptions communes des pratiques...

On assiste dans le domaine du développement des ressources humaines à un passage de l’optique formation à la perspective apprentissage. La formation est de plus en plus perçue comme seulement l’une des solutions disponibles pour mettre en place les processus d’apprentissage dans les organisations de travail, et pas toujours comme étant la plus effi...

The aim of the study was to investigate the additive, mediating, and moderating effects of personality traits and job characteristics on work behaviors. Job applicants (N=161) completed personality questionnaires measuring extraversion, neuroticism, achievement motivation, and experience seeking. One and a half years later, supervisors rated the ap...

In this study we focus on how a Dutch passenger transport firm managed the functional flexibility of employees when it had to become more flexible due to increased competition. Specifically, we examine the relationships between the personal characteristics of employees and their work perceptions on the one hand and their functional flexibility on t...

In this paper the psychometric properties of two basic versions of the Formal Characteristics of Behavior-Temperament Inventory (FCB-TI), assessing J. Strelau's temperament dimensions, were compared in eight countries. 3,723 Ss (aged 14-85 yrs) provided data for the study. The versions were obtained under the combined etic-emic and derived-etic str...

In this study, we tested part of the resource-based view of the firm by examining two 'soft' resources, firm culture and top leadership, as predictors of 'hard' or bottom-line firm performance. Transformational top leadership was found to predict firm performance directly while the link between firm culture and firm performance was indirect: via tr...

The Netherlands, although a small country with few natural resources, is a major industrial power in the West, and operates some of the world’s largest multinationals. To understand more about human resource management (HRM) practices in this country we used a structured interview format containing questions about selection techniques, equal employ...

Representative survey data from the personnel of 58 branches of a Dutch bank were corrected for common method variance. LISREL analyses were performed. A balanced transformational top leadership style is found to relate significantly to both organizational culture and objective performance. Moreover, we found a significant organizational culture-pe...

This study investigated the relationships between the Type A behavior pattern, work overload, role-related stress, and well-being in computerized office work. Five hypotheses were formulated. A questionnaire measuring these variables was administered to a sample of 893 employees holding office jobs in a large insurance company, a library, and a sta...

Investigated how the temperament traits of strength of excitation, strength of inhibition, and mobility affect behavior during the execution of computer tasks and tasks interrupting them. Ss were 39 21–64 yr old female secretaries who preformed a text editing task of moderate complexity and were interrupted by a telephone call 0, 1, or 3 times. S...

The Work and Organization Research Centre (WORC) at Tilburg University is an interdisciplinary research centre, which was established in 1991. There are several research units which co-operate in interdisciplinary research projects on work and organization, and related issues. One of them is the Research Unit on Work and Organizational Psychology....

The question investigated in this study is how the temperament traits of strength of excitation (SE), strength of inhibition (SZ) , and mobility (MO) affect behaviour during the execution of computer tasks and tasks interrupting them. Several hypotheses, partly derived from the regulative theory of temperament, were tested in an experiment in which...

The Work and Organization Research Centre (WORC) at Tilburg University is an interdisciplinary research centre, which was established in 1991. There are several research units which co-operate in interdisciplinary research projects on work and organization, and related issues. One of them is the Research Unit on Work and Organizational Psychology....

Dutch managers and computer programmers appraised the performance of a subordinate or peer, respectively, using Behavioral Observation scales (BOS), Behavioral Expectation scales (BES), and Trait scales, and then evaluated the three appraisal instruments on eight criteria: ability to give feedback, ability to differentiate, objectivity, position di...

(from the chapter) summarizes some of the results of 2 survey studies that were done with the aim of describing the situation concerning work and organization in the Netherlands in 1991 / the 1st study . . . pertains to work organizations in the Dutch service sector, which accounts for 70% of the total employment, and 85% of all companies / the aim...

This study investigates the relationships of personality traits and job characteristics (predictors) with job experiences (criteria) in a sample of job incumbents working in a broad variety of occupations. Subjects were 181 job applicants, who participated in a personnel selection procedure carried out by a Dutch staffing organization. As a part of...

The attention paid to problems related to mental health of employees in organizations is growing. Although the stress literature is huge and varied, most of the empirical studies are done in traditional work environments in which information technology and computers are of little importance. The recent increasing use of information technology has c...

To describe and conceptualize new forms of work and organization a questionnaire survey in service organizations (n = 845), and a telephone survey among workers (n = 1168) were held. New concepts are introduced to identify the types of work and organization found, i.e. "Information Service Organization" (ISO) and "Mental Information Work" (MIW). IS...

Organisaties zijn de laatste decennia onderhevig aan een groot aantal veranderingen. Belangrijke factoren hierin zijn: de overgang naar een diensten-economie en de opkomst van de informatietechnologie. Tezamen met de verbreiding van nieuwe principes van bedrijfsvoering, lijken zij een sterke invloed uit te oefenen op de vormgeving van organisaties...

Correlates of work-home role conflict for dual-earner couples were examined. Respondents (N= 208) were an equal number of married, employed men and women with children. Data were collected in the northeastern U.S.A. through a survey which measured work-home role conflict, family climate, domestic responsibilities, and activities performed during on...

Correlates of work-home role conflict for dual-earner couples were examined. Respondents ( N = 208) were an equal number of married, employed men and women with children. Data were collected in the northeastern U.S.A. through a survey which measured work-home role conflict, family climate, domestic responsibilities, and activities performed during...

In this study, we tested part of the resource-based view of the firm by examining two `soft' resources, firm culture and top leadership, as predictors of `hard' or bottom-line firm performance. Transformational top leadership was found to predict firm performance directly while the link between firm culture and firm performance was indirect: via tr...