Peter Axel Nielsen

Peter Axel Nielsen
Aalborg University · Department of Computer Science

PhD (Lancaster University)

About

108
Publications
39,570
Reads
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2,337
Citations
Introduction
Peter Axel Nielsen currently works at the Department of Computer Science, Aalborg University. Peter does research in Information Systems (Business Informatics) and Software Engineering. Their current project is on evaluating agile software development, benefits management, creating linkages between design and software engineering, smart city.
Additional affiliations
January 2002 - December 2017
Universitetet i Agder
Position
  • Professor
January 2001 - December 2005
Virginia Commonwealth University
Position
  • Researcher
January 1989 - present
Aalborg University

Publications

Publications (108)
Conference Paper
Full-text available
Digital transformation is already changing and improving our society towards sustainable development. However, this process is complex and often requires collaborative efforts between organizations. To better understand how organizations collaborate in the digital transformation towards sustainability, we present a case study of digital transformat...
Conference Paper
Full-text available
Big data analytics is regarded as the next frontier in creating digital opportunities for businesses. Analytics projects rarely deliver the intended benefits for the organisation that invest in these data analytics, and currently, no widely accepted design method for analytics projects exists. To address this, we report from an action research proj...
Chapter
Listening to sound individually while in close proximity of other people is increasingly enabled by a range of technologies. One still in development is sound zone technology that aims to provide personal sound without headphones or other wearable speakers. User-oriented studies in the area of personal listening primarily emerge from the fields of...
Chapter
Within the information systems research, there is a long tradition for longitudinal research, and it plays a significant role in the research literature. In this chapter, we will overview the reasons provided by researchers for when a longitudinal study is appropriate. Longitudinal studies have a particular focus on time and change. Time and change...
Chapter
Longitudinal studies in HCI research have the potential to increase our understanding of how human–technology interactions evolve over time. Potentially, longitudinal studies eliminate learning or novelty effects by considering change through repeated measurements of interaction and use. However, there seems to exist no agreement of how longitudina...
Conference Paper
Full-text available
Digital transformation is reshaping the public sector's provision of the physical, information, and human infrastructures that make a society function. Therefore, we need to understand and help support the infrastructuring that different stakeholders do in a digital transformation to make digital infrastructure work. Against this backdrop, we repor...
Preprint
Full-text available
Big data analytics is regarded as the next frontier in creating digital opportunities for businesses. Analytics projects rarely deliver the intended benefits for the organisation that invest in these data analytics, and currently, no widely accepted design method for analytics projects exists. To address this, we report from an action research proj...
Article
In this paper, we investigate the use of soundwalks in a design ethnographical study. For this study we introduced the concept of sound zones to participants from different households and used soundwalks to enable them to discuss the concept, which would, ideally, reveal design opportunities and constraints. Soundwalks have been used in urban plann...
Chapter
This paper is based on the interest to see how problems are addressed in information systems design research. Problems addressed by design research are often implicit, sometimes open, and sometimes even underdeveloped. Problem-solving processes, action research and in a broader sense, engaged scholarship all encompass the explicit addressing of pro...
Article
Full-text available
Participatory Action Research (PAR) is an established method to implement change in organizations. However, it cannot be applied in the open source (FOSS) communities, without adaptation to their particularities, especially to the specific control mechanisms developed in FOSS. FOSS communities are self-managed, and rely on consensus to reach decisi...
Article
Facilitating creativity effectively requires attendance to the complex nature of idea development and the later maturation of the produced ideas. In this theoretical piece, we add something entirely new to the creativity management literature by exploring how the knowledge generated during idea evaluation can facilitate the creation of problem‐base...
Preprint
Full-text available
Participatory Action Research (PAR) is an established method to implement change in organizations. However, it cannot be applied in the open source (FOSS) communities, without adaptation to their particularities, especially to the specific control mechanisms developed in FOSS. FOSS communities are self-managed, and rely on consensus to reach decisi...
Article
Full-text available
Sound zone technology has been actively developed for more than two decades with a promise to provide users with personal sound without wearing headphones. In this paper, we build on this development from the perspective of interaction design in two ways. First, we explore the relation between sound zones and the acoustic environment, referred to a...
Article
Full-text available
Organizations developing safety-critical software are increasingly seeking to create better practices by meshing agile and plan-driven development processes. Significant differences between the agile and the plan-driven processes make meshing difficult, and very little empirical evidence on using agile processes for safety-critical software develop...
Conference Paper
Full-text available
A business case is a formal investment document with a structured overview of relevant information that provides a rationale and justification of an investment. Business cases have become popular as part of managing value creation in information systems (IS) projects. Nevertheless, business cases are often poorly communicating the rationale and jus...
Conference Paper
Sound zone systems have actively been developed for more than two decades. Building on this, we explore four different interaction design approaches for domestic sound zone systems: Tangible representation, light projection, familiar objects, and handhelds. These four approaches were conceived through a scenario-based workshop with HCI and IS exper...
Conference Paper
Full-text available
Sound zone technology is being developed to provide users with the ability to modify their personal soundscape. In this paper, we take first steps toward studying how and when users could use sound zone technology within the domestic context. We present a design ethnographical study of sounds in homes and potentials for utilising sound zone technol...
Conference Paper
Full-text available
Organizations invest significantly in Big Data Analytics (BDA), but only limited knowledge is available on the challenges faced by these organizations when trying to realize value in such projects. Benefits realization management (BRM) offers a perspective and processes for realizing value from information systems (IS) projects. Yet, limited resear...
Conference Paper
Full-text available
Agility characterizes practices, such as Scrum, that help a software team or organization deal with change. However, what may help a software developer to be agile may not help a user experience (UX) consultant to be agile in the same way and vice versa. Against this backdrop, we present a case study of how particular practices of integrating UX ac...
Conference Paper
Full-text available
Agile project management processes (Agile) such as Scrum, DSDM, XP and Kanban, have become a de facto standard for software development practice. The context of Agile strongly affects the possibilities of IT professionals to conduct UX activities in their software development. In this workshop we aim to address successes, challenges and best practi...
Conference Paper
Full-text available
A highly debated topic within recent literature in HCI is the integration of UX activities into agile development. While we acknowledge the question of integration to be one of the main challenges for UX professionals, this seems to have received traction and is heading closer towards a resolution. We believe the time is right for gaining an in-dep...
Article
Full-text available
Context: Safety-critical software systems are increasingly being used in new application areas, such as personal medical devices, traffic control, and detection of pathogens. A current research debate is regarding whether safety-critical systems are better developed with traditional waterfall processes or agile processes that are purportedly faster...
Article
Agile software practices are widely used in a great variety of organizations, and the shift from traditional plan-driven approaches entails a redefinition of processes in these organizations. Intrafirm knowledge transfer of agile software practices between projects is a key concern in this redefinition. While knowledge transfer is essential for an...
Conference Paper
Full-text available
Clarifying what value new information systems (IS) may help to create for government organizations and society is a central concern in the public sector. National e-government strategies present such efforts to clarify the value entailed by IS, however, what is considered valuable is influenced by value positions deeply enshrined in the traditions o...
Conference Paper
This short paper reports from a case study of the agile development of safety-critical software. It utilizes a framework of dynamic relationships between agile practices with the purpose of demonstrating the utility of the framework to understand a case in its context, and it shows significant dynamics. The study is concluded by pointing at which f...
Article
Business cases have become popular as part of managing value creation in IS projects. Nevertheless, business cases are often poorly linked to value creation activities and organizations struggle to develop business cases that are useful and express more than simple cost savings. This action research study seeks to improve the usefulness of business...
Conference Paper
Full-text available
Small software firms need dynamic capabilities to thrive in complex and turbulent environments. The dynamic capabilities framework suggests that value creation in regimes of rapid technological change depends on honing internal technological, organizational, and managerial processes in the firm. Nevertheless, research is limited on how firm level a...
Conference Paper
Full-text available
Fast-moving software organizations must respond quickly to changing technological options and market trends while delivering high-quality services at competitive prices. Improving agility of information systems development (ISD) may reconcile these inherent tensions, but previous research of agility predominantly focused separately on managing eith...
Article
Full-text available
“Is this the problem?”: the question that haunts many information systems (IS) researchers when they pursue work relevant to both practice and research. Nevertheless, a deliberate answer to this question requires more than simply asking the involved IS practitioners. Deliberately formulating problems requires a more substantial engagement with the...
Article
Full-text available
In this article, we report from a case study of an agile software development organization and we study in particular the developers’ and product managers’ attitudes towards integrating usability work into software development. We offer explanations based on system justification theory illuminating what would-be integrators might be up against. The...
Conference Paper
Full-text available
With increasing hyper competition, information systems have become the main driver for sustaining innovation and competitive advantages. At the same time, many companies use various quality management standards and process models to increase business process efficiency and improve quality. How these process models and quality standards influence or...
Book
This book constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference "Creating Value for All Through IT" on Transfer and Diffusion of IT, TDIT 2014, held in Aalborg, Denmark, in June 2014. The 18 revised full papers presented together with 5 research-in-progress papers, 2 experience reports and a panel were carefully r...
Conference Paper
Agile practices to systems development are believed to depend largely on the developers’ competences, experience and knowledge and to a lesser degree on formal development processes and methods. In this paper we investigate the knowledge transfer and barriers to the transfer of agile development practices in an interpretive case study. The case com...
Article
Software process improvement is a practical concern in software companies today and it has been addressed in research. Part of this research has applied a knowledge management perspective. Researchers point out that two different strategies exist where a mixture is difficult to maintain: Personalization focus on people and their collaboration and c...
Article
Full-text available
Purpose ‐ The purpose of the article is to investigate the impact of organizational culture on software process improvement (SPI). Is cultural congruence between an organization and an adopted process model required? How can the level of congruence between an organizational culture and the values and assumptions underlying an adopted process model...
Article
Full-text available
A fundamental tenet of the information systems (IS) discipline holds that: (a) a lack of formal power and influence over the organization targeted for change, (b) weak support from top management, and (c) organizational memories of prior failures are barriers to implementation success. Our research, informed by organization influence, compellingly...
Chapter
Enterprise architecture (EA) is present at every company; however, just few organizations have their architecture formalized and manage it to meet their strategic goals. EA creates opportunity for an effective interaction between business and ITC world. Moreover, EA serves as the blueprint for a company and the process which defines it. This paper...
Chapter
Software process improvement is a practical concern in software companies today and it has been addressed in research. Part of this research has applied a knowledge management perspective. Researchers point out that two different strategies exist where a mixture is difficult to maintain: Personalization (focus on people and their collaboration) and...
Chapter
The authors report in this article from a survey of medium-sized and large software companies in Denmark where major variations were found in the practice of software process improvement (SPI). Many software companies intend to do SPI; but few companies invest the necessary effort in improvement, and few perform maturity assessments. In general, ac...
Conference Paper
Software-based information systems must be developed and implemented as a part of business change. This is a major challenge, since business change and the development of software-based information systems usually are performed in separate processes. Thus, there is a need to understand and manage the relationship between these two kinds of processe...
Book
Full-text available
A white paper on collaborative tools to support researchers' coding of qualitative data ending with a road map.
Conference Paper
Full-text available
Information technology (IT) is increasingly presented as a driving force for service and efficiency improvement in local governments. However, achieving these goals in creating value from IT investments is a significant challenge for local government organizations. Practitioners and researchers have proposed numerous approaches to IT benefits manag...
Article
Full-text available
Effective management of information technology (IT) investments is increasingly important for Danish municipalities. This is why they along with other both public and private sector organizations increasingly are using IT business cases. The business case is a document specifying the main rationale behind the expected value and cost of an IT invest...
Article
Full-text available
Effective management of value creation with information technology (IT) is increasingly important for local governments (e.g., municipalities). The business case is a tool that has increased popularity in both the public and private sector to support the management of value creation with IT. However, experiences from local government reveal difficu...
Conference Paper
Full-text available
Effective management of value creation with information technology (IT) is increasingly important for local governments (e.g., municipalities). The business case is a tool that has increased popularity in both the public and private sector to support the management of value creation with IT. However, experiences from local government reveal difficu...
Chapter
Full-text available
Municipalities' effectiveness in managing information technology (IT) is increasingly important in adhering to their responsibilities for providing services to citizens. While the municipalities' difficulty in managing IT has been well docu-mented, it is more elusive what specific problems are most relevant in contempo-rary municipal IT management...
Article
The authors report in this article from a survey of medium-sized and large software companies in Denmark where major variations were found in the practice of software process improvement (SPI). Many software companies intend to do SPI; but few companies invest the necessary effort in improvement, and few perform maturity assessments. In general, ac...
Article
Software process improvement is a practical concern in software companies today and it has been addressed in research. Part of this research has applied a knowledge management perspective. Researchers point out that two different strategies exist where a mixture is difficult to maintain: Personalization focus on people and their collaboration and c...
Conference Paper
Full-text available
The use of information technology (IT) is increasingly important for local governments (municipalities) in adhering to their responsibilities for providing services to citizens and this requires effective IT management. We present an engaged scholarship approach to formulating the IT management problems with local government - not for local governm...
Article
Abstract This paper aims to contribute to a theory of integration within the field of information systems (IS) project management. Integration is a key IS project management issue when new systems are developed and implemented into an increasingly integrated information infrastructure in corporate and governmental organizations. Expanding the persp...
Article
Software process improvement in small organisation is often problematic and communication and knowledge sharing is more informal. To improve software processes we need to understand how they communicate and share knowledge. In this article have studied the company SmallSoft through action research. In the action research we have applied the framewo...
Article
Software process improvement in small organisation is often problematic and communication and knowledge sharing is more informal. To improve software processes we need to understand how they communicate and share knowledge. In this article have studied the company SmallSoft through action research. In the action research we have applied the framewo...
Book
The First Scandinavian Conference on Information Systems (SCIS 2010) took place during August 20–22, 2010 in Rebild, Denmark. The conference was held in conjunction with the traditional IRIS seminar for information systems research in Scandinavia. The IRIS seminar has a long-standing recognition for furthering information systems research. The obje...
Article
Full-text available
Modelling of domain-dependent aspects is a key prerequisite for the design of software for mobile systems. Most mobile systems include a more or less advanced model of selected aspects of the domain in which they are used. This paper discusses the creation of such a model and its relevance for technical design of a mobile software system. Conventio...
Article
It is generally assumed among software developers and managers that a document-driven development process is incompatible with an agile development process. There are few reports on this issue and even less empirical research documenting the assumed incompatibility. More and more software companies however have a desire to adopt agile development p...
Article
Engaged scholarship (Van de Ven 2007) offers a grand opportuni- ty to address key challenges within the Information Systems (IS) discipline in a novel and constructive way. To explore this opportunity, we adapt the prin- ciples of engaged scholarship and apply them to analyze Scandinavian IS research through the lens of Scandinavian Journal of Info...
Conference Paper
In this paper we report from a study of the implementation and early experiences of using Scrum for radical product innovation in a traditional, matrix-organized software company. The empirical data was collected in an interview-based case study. The case data show a company undergoing significant change due to a recent corporate take-over which ha...
Conference Paper
Full-text available
Enterprise system implementation is a complex and large undertaking. Business requirements does not necessarily fit the inherited as-is features of the software. To reach agreement on features to implement requires prudent management and astute exercise of power. In this paper we draw on an in-depth, interpretive study from the oil industry, where...
Conference Paper
Full-text available
The capability maturity model integration (CMMI) has become one of the most preferred approaches to software process improvement (SPI). However, the amount of discontinued or delayed CMMI-driven SPI projects is considerable. In this paper we investigate the culture embedded in the CMMI and compare it with the cultures within an implementing organiz...
Article
This chapter shows how action research can help practitioners develop IT risk management approaches that are tailored to their organization and the specific issues they face. Based on literature and practical experience, the authors present a method for developing risk management approaches to use in real-world innovation projects. The chapter illu...
Conference Paper
In this paper we are concerned with innovation in the development of mobile applications. In particular, we address how we may come to think systematically about innovative aspects of mobile applications. We suggest that there is not enough support for this in the mobile systems literature and we hence suggest a framework that supports the thinking...
Conference Paper
Full-text available
In this paper we are concerned with innovation in the development of mobile applications. In particular, we address how we may come to think systematically about innovative aspects of mobile applications. We suggest that there is not enough support for this in the mobile systems literature and we hence suggest a framework that supports the thinking...
Conference Paper
Full-text available
How can a software company make sense of project management when it becomes involved in software process improvement? In software development most research has an instrumental view of knowledge management thus neglecting what is probably the most important part of knowledge management namely making sense of practice by developers and project manage...
Chapter
There is little agreement on which criteria should be used in the design and evaluation of IS action research. Much action research is not at all explicit about the applied criteria. This chapter seeks to remedy this by eliciting from twenty odd years of action research six criteria. The epistemology of action research has traces back to pragmatism...
Chapter
There has been an immense growth in object-oriented methods to analysis and design. Many of these methods differ only on insignificant points and it is often difficult to deduce what the exact characteristics of the methods are before having tried them out in practice. All the more, there is a need for examining these characteristics and discussing...
Article
This chapter shows how action research can help practitioners develop IT risk management approaches that are tailored to their organization and the specific issues they face. Based on literature and practical experience, the authors present a method for developing risk management approaches to use in real-world innovation projects. The chapter illu...
Conference Paper
Full-text available
Software process improvement in small, agile organizations is often problematic. Model-based approaches seem to overlook problems. We have been seeking an alternative approach to overcome this through action research. Here we report on a piece of action research from which we developed an approach to map social networks and suggest how it can be us...
Conference Paper
Full-text available
Integration and adaptation between an information system and the related business organisation is an important challenge for IS development project managers. Both IS research and software engineering research have contributed important lessons on integration, but at the practical level of IS development projects the processes of integration and mut...
Article
This article reviews 105 representative contributions to the literature on mobile systems development. The contributions are categorized according to a simple conceptual framework. The framework comprises four perspectives: the requirements perspective, the technology perspective, the application perspective, and the business perspective. Our liter...
Article
Full-text available
Many software organizations engage in software process improvement (SPI) initiatives to increase their capability to develop quality solutions at a competitive level. Such efforts, however, are complex and very demanding. A variety of risks makes it difficult to develop and implement new processes. We studied SPI in its organizational context throu...
Article
The development of software is a complex task frequently resulting in unfinished projects, project overruns and system failures. Software process improvement (SPI) approaches have been promoted as a promising remedy for this situation. The organizational implementation of such approaches is a crucial issue and attempts to introduce SPI into softwar...
Article
Full-text available
Software process improvement (SPI) is a field of research and practice focused on improving the practice of software engineering by frequently introducing new methods and technical tools attuned to the managerial and process-oriented aspects of software development. Social networks play a key role in the adoption and diffusion of software process i...
Article
Full-text available
The capability maturity model (CMM) approach to software process improvement is the most dominant paradigm of organizational change that software organizations implement. While some organizations have achieved various levels of success with the CMM, the vast majority have failed. In this paper, we investigate the assumptions about organizational cu...
Conference Paper
Full-text available
In this paper we investigate organizational influence processes in software process improvement. We analyze an improvement effort through the lenses of organizational influence theory. Our analysis suggests that the framework can explain several significant organizational complexities in software process improvement. Further, the framework point to...
Article
Software Process Improvement efforts rely heavily on the use of software capability maturity models. These models are used to identify problems in an organization's software processes and point to, and prioritize, necessary improvements. Using models for this purpose will, however, automatically turn our attention to certain problems and issues and...
Conference Paper
Full-text available
The discipline of information systems development has witnessed a tremendous interest in improving software processes. It is believed that improving a systems development organization’s software processes will alleviate problems with productivity and systems quality. In this paper we explore the limitations of the theories and models behind softwar...
Conference Paper
The penetration of Soft Systems Methodology (SSM) into information systems (IS) development is—despite several initiatives—rather limited as compared to how innovative and effective SSM has proven as an approach to organizational learning in general. This paper investigates the traditional soft systems concept as a key barrier that needs to be tran...
Article
Soft Systems Methodology (SSM) is a frame- work for the exploration of ideas, beliefs, and assumptions about human activities, and it offers an innovative and ef- fective approach to many of the problems and challenges involved in organizational learning. The underlying un- derstanding of human activities as transformations is, however, for many of...
Conference Paper
Full-text available
This paper addresses the issue of technology transfer in software development organizations. Common problems for the software industry are still software failures, project overruns, and unfinished projects. To remedy these, knowledge-intensive technologies like quality management and software process improvement (SPI) have been promoted. The organi...
Article
Full-text available
Soft Systems Methodology (SSM) is a framework for the exploration of ideas, beliefs, and assumptions about human activities, and it offers an innovative and effective approach to many of the problems and challenges involved in organizational learning. The underlying understanding of human activities as transformations is, however, for many of the p...