Peter Fröhlich

Peter Fröhlich
AIT Austrian Institute of Technology | ait · Center for Technology Experience

About

120
Publications
22,133
Reads
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1,093
Citations
Citations since 2016
48 Research Items
696 Citations
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2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120

Publications

Publications (120)
Article
Full-text available
Automated shuttles are already seeing deployment in many places across the world and have the potential to transform public mobility to be safer and more accessible. During the current transition phase from fully manual vehicles toward higher degrees of automation and resulting mixed traffic, there is a heightened need for additional communication...
Article
Full-text available
Despite the growing availability of data, simulation technologies, and predictive analytics, it is not yet clear whether and under which conditions users will trust Decision Support Systems (DSS). DSS are designed to support users in making more informed decisions in specialized tasks through more accurate predictions and recommendations. This mixe...
Article
Full-text available
The ‘Smart Home’ is a strongly technology-driven field. While user-centered requirements have been reported for specific features, a considerable gap persists for design based on an everyday home context and the social and emotional nature of the home. To address this, we present a user-centered design process to question and expand narrow framings...
Article
Full-text available
Automated vehicles do not yet have clearly defined signaling methods towards other road users, which could complement natural communication practices with human drivers, such as eye contact or hand gestures. In order to establish trust, external human–machine interfaces (eHMIs) have been proposed, but so far, these have not been widely evaluated in...
Chapter
Perceived privacy plays a crucial role in the acceptance of technologies that rely on sensitive data. To mitigate concerns and build trust, privacy must not only be protected, but this protection should also be successfully communicated. Residential energy consumption data are at the center of applications that facilitate improved energy management...
Preprint
Electricity demand-side management (DSM) programs are becoming increasingly important to energy system managers in advanced industrialized countries, especially those with high renewable energy penetration. As energy user participation is paramount for their success but has proven to be difficult to obtain, we explore the usefulness of the ‘social...
Article
Electricity demand-side management (DSM) programs are becoming increasingly important to energy system managers in advanced industrialized countries, especially those with high renewable energy penetration. As energy user participation is paramount for their success but has proven to be difficult to obtain, we explore the usefulness of the 'social...
Conference Paper
The logistics domain promises to be a first ground for the roll-out and business integration of automated vehicles, but so far the needs and expectations by the manifold stakeholders have only been analyzed to a limited degree. This paper describes a framework for capturing the requirements for automated road transport logistics, which integrates a...
Article
Full-text available
End-user programming concepts are increasingly employed in smart home research to address the growing complexity of controlling smart home environments. Different approaches and visual styles of end-user programming have been proposed and implemented within this context. Smart home control does however not only necessitate end-user programming but...
Conference Paper
Full-text available
No longer only experts are confronted with (semi-)auto-mated systems, yet automation has founds its way into our everyday lifes in various forms and applications. In this paper , we introduce our ongoing work towards a design space for "Everyday Automation" to uncover the dimensions of respective approaches, identify research gaps and promising fut...
Conference Paper
Demand side management (DSM) requires automation in order to suitably address the fluctuating conditions within energy grids. One of the major challenges for introducing and maintaining automation solutions for DSM is to acquire a social license, that is, to ensure the acceptance and approval of the affected stakeholder communities. In this paper,...
Conference Paper
Full-text available
Computer security is recognized as an important aspect of nuclear security: Effective measures, which include computer security education, have been integrated into nuclear security recommendations and systems. At this stage, it is crucial to understand and evaluate the current state-of-play, as perceived by (potential) recipients of education. Wit...
Chapter
The ‘Smart Home’ is a strongly technology-driven field. While user-centered requirements have been reported for specific features, a considerable gap persists for design based on an everyday home context and the social and emotional nature of the home. To address this, we identify specific leverage points and functionalities for energy-efficiency a...
Conference Paper
Due the involved counselling activities, the profession of social work might provide a promising, yet so far uninvestigated application field for voice assistants. To explore requirements and barriers for voice-based services in the field of social work, we conducted focus group sessions with 41 professionals. During the group discussions and throu...
Conference Paper
Automation is increasingly gaining traction not only for individual but public transportation, especially in the last-mile sector. With no human driver at the helm, there is a need for adequate interaction replacements for passenger- and roadside information - not only as the bus is already in transit but before and during boarding as well. This wo...
Article
Autonomous buses are expected to become a cornerstone of future mobility systems. Especially during their introduction, passengers may require reassurance about the vehicle’s awareness of the situation on the road and of its intended next actions to further acceptance. In order to investigate the need and requirements for information about the vehi...
Conference Paper
Automated systems and their interfaces are increasingly merging with our ambient environmentleading to a heightened impact on our everyday leisure and work experiences. While automationsystems have been a realm for highly specialized tasks and trained experts until recently, now moreand more non-expert users encounter automated systems in their eve...
Conference Paper
Once highly automated vehicles become available, drivers will be freed to perform activities other than driving when automated driving mode is activated. Such activities could include relaxing, reading, exercising, or working. The work of professional drivers such as truck drivers can be expected to be especially affected by this technology and to...
Conference Paper
Mobility is transcending towards flexible sharing, combined transportation modes, increased vehicle automation and digital customer services. User experience and acceptance are highly important criteria for the success of such novel concepts, and consequently their human interface has to be designed with creativity and responsibility. This workshop...
Conference Paper
In the domain of public transport, automation provides several advantages which can lead to better services for the customers. For tapping the full potential of future automated public transport services, passenger requirements have to be thoroughly considered in order to avoid shortcomings discouraging future users to remain or become customers an...
Chapter
In den letzten Jahren wurde die Literatur rund um Bürgerbeteiligung von der Aussage dominiert, die Besorgnis erregend hohe Nichtbeteiligung an öffentlichen Vorgängen und Entscheidungen läge einerseits an den Zugangsbeschränkungen traditioneller Beteiligungsprozesse und anderseits am generellen Nichtinteresse von BürgerInnen an Politik. Um dem entge...
Conference Paper
Full-text available
Mobile interfaces will be central in connecting end-users to the smart grid and enabling their active participation. Services and features supporting this participation do, however, rely on high-frequency collection and transmission of energy usage data by smart meters which is privacy-sensitive. The successful communication of privacy to end-users...
Chapter
Location-based citizen participation systems have so far mostly been characterized by mediated human-to-human communication between citizens, authorities and other stakeholders. However, in the near future we will see more automatized feedback elements, which inform citizens about the expectable financial or legal implications of their requests. We...
Chapter
Full-text available
In the last decade there have been various attempts to foster location-based public participation. Researchers as well as municipalities have explored several methods, among them the implementation of digital participation tools. However, the actual level of participation has remained low. This gives cause to both analyze the reasons for the ineffe...
Conference Paper
Full-text available
The rise of autonomous and fully autonomous vehicles requires a closer examination of how people will interact with them. In this workshop, we especially address two areas: (1) What can we learn from mobile HCI for the interaction design between human drivers and the autonomous vehicle? (2) What opportunities for mobile HCI arise due to new freedom...
Article
Full-text available
Citizen participation for social innovation and co-creating urban regeneration proposals can be greatly facilitated by innovative IT systems. Such systems can use Open Government Data, visualise urban proposals in 3D models and provide automated feedback on the feasibility of the proposals. Using such a system as a communication platform between ci...
Article
Full-text available
Although a wide range of e-Participation platforms have become available, the level of public participation has remained low. In order to promote public participation, governments around the world as well as academia are currently exploring new ways to design participation methods that are more engaging to use. One of the applied strategies is to a...
Conference Paper
Interactions with in-vehicle electronic devices can interfere with the primary task of driving and increase crash risk. Interactions with in-vehicle interfaces draw upon visual, auditory, psychomotor, and cognitive resources. Researchers often investigate how these resources interfere with performance through the use of different measurement techni...
Conference Paper
Full-text available
The proposed workshop aims to develop the concept of Pervasive Participation further by reviewing current forms of advanced e-participation that utilize latest pervasive technologies such as feature-rich smartphones and technically enriched appliances embedded in urban environments and brainstorming ideas for effectively leveraging of in-situ parti...
Conference Paper
Full-text available
Player type models – such as the BrainHex model – are popular approaches for personalizing digital games towards individual preferences of players. Although several player type models have been developed and are currently used in game design projects, there is still a lack of data on their validity. To close this research gap we currently investiga...
Conference Paper
Full-text available
The goal of persuasive games is to change behavior and attitudes in a desirable manner, e.g., to promote physical activity. Research has shown that personalized persuasive approaches are more successful than one-size-fits-all approaches. As a means for personalization, sex has been investigated with results showing that women are overall more persu...
Article
Full-text available
Personalized games should provide a better player experience than one-size-fits-all games. As a method for personalization, player type models have been discussed recently. Player type models would be useful tools in the personalization of games, if they have a relationship to the players' experience of specific game mechanics. However, this relati...
Article
Due to its interdisciplinary nature, research on persuasion in transport applications is fairly scattered across communities as diverse as psychology, transportation science, computer science and automotive user interfaces. We would like to take this workshop as an opportunity to achieve a first step towards a systematic overview of the field of pe...
Article
On-screen gamepads are increasingly used as controllers for video games on distant screens, yet lack the typical tactile feedback known from hardware controllers. We conducted a comparative lab study to investigate four smartphone gamepads inspired by traditional game controllers and mobile game controls (directional buttons, directional pad, float...
Conference Paper
The optimization as well as exploitation of various aspects of user experience is crucial for future technological innovation and adoption. As a consequence of individualization, industrialization and lifestyle orientation, user experience is becoming more and more a major paradigm in the industry as well as in research & technology organizations....
Conference Paper
The proposed workshop envisions the idea of Pervasive Participation, forms of advanced citizen e-participation based on the pervasive computing paradigm utilizing latest mobile technology such as feature-rich smartphones and appliances embedded in today's technically enriched urban surroundings. Opportunities reach from using today's sensing, commu...
Article
Today’s smartphones provide the technical means to serve as interfaces for public displays in various ways. Even though recent research has identified several new approaches for mobile-display interaction, inter-technique comparisons of respective methods are scarce. The authors conducted an experimental user study on four currently relevant mobi...
Conference Paper
Full-text available
Digital information is an important asset in the corporate world. Organizations typically devise policies and guidelines to help employees protect the security of such information. Complying with these policies can often be confusing and difficult and may obstruct the task at hand, thus potentially leading employees to circumvent or ignore these po...
Conference Paper
Full-text available
For various VR/MR/AR applications, such as virtual usability studies, it is very important that the participants have the feeling that they are really in the environment. This feeling of "being" in a mediated environment is described as presence. Two important factors that influence presence are the level of immersion and the navigation method. We...
Conference Paper
Full-text available
This position paper discusses some of the problems e-participation approaches currently face and a solution approach to overcome them. Central issues include constructive and consensual agreement-finding as well as transparent decision-making.
Chapter
Today's smartphones provide the technical means to serve as interfaces for public displays in various ways. Even though recent research has identified several approaches for mobile-display interaction, inter-technique comparisons of respective methods are scarce. In this chapter, the authors present an experimental user study on four currently rele...
Conference Paper
Interactive opinion polls are a promising novel use case for public urban displays. However, voicing one's opinion at such a public installation poses special privacy requirements. In this paper, we introduce our ongoing work on investigating the roles of the interaction technique and the poll question in this novel context. We present a field stud...
Conference Paper
The emerging "connected car", with its ability to extract user needs from realtime contextual data streams, provides novel application and business opportunities. For example, service providers along the driver's route can advertise their services and products (such as refilling fuel or engine cooling water) in the exact situation that a driver req...
Conference Paper
Interactions with in-vehicle electronic devices can interfere with the primary task of driving and increase crash risk. Interactions with in-vehicle interfaces draw upon visual, manipulative and cognitive resources, with this workshop focusing on cognitive resources for which measurement processes are less well known or established. This workshop w...
Article
Full-text available
An increasing number of smartphone applications to engage and involve citizens in themes of urban government is available and enables mobile participation on-the-go. However, the current functionality of so-called "m-participation apps" is often restricted to one-way reporting of issues by citizens, and thus more strategic long-term participation i...
Article
Modern handheld devices can act as “magic lenses” for public displays and enable camera-based real-time interaction with their contents, thus allowing for manifold interactive applications in public space. To learn more about the characteristics of common techniques and to provide guidelines for new ones, a comparative user study was conducted. Wit...
Conference Paper
Full-text available
This paper presents a semantic policy adaptation technique and its applications in the context of smart building setups. We study how semantic rules which are created for one set of contextual conditions are affected when one of the context parameters changes. In particular, rules for triggering alerts and monitoring appliances and their adaptation...
Conference Paper
Whereas mobile devices have been heavily investigated as remote controls for distant displays, research on the fundamental first step, the pairing with the display, is scarce. In a comparative user study with 31 participants we evaluated five potential pairing techniques concerning their performance and acceptance for connecting to a public display...
Conference Paper
Today's in-car driver information systems are offering a wealth of multimedia presentation features, which are relying on increasing amounts of available real-time traffic information. Such systems need to efficiently deliver safety-relevant information, but they should not overstrain the driver with too much detail. We present two user studies on...
Conference Paper
Full-text available
In this paper, we investigate display pointing as a recent mobile pairing technique for public screens enabling the simple targeting of the remote display with the mobile device. We evaluate a functional prototype in a user study emphasizing the crucial first connection phase independent from any consequent interaction style. In the presented initi...
Conference Paper
The design of traffic management systems is challenging because of the large amount of dynamic data which has to be analysed by operators. Systems have to be designed appropriately to enable operators to react efficiently and quickly. The following paper gives an overview of guidelines derived from empirical research in cognitive psychology and HCI...
Conference Paper
This SIG will explore issues related to the design of in-vehicle human-computer interfaces. A modern vehicle's human-computer interface often facilitates the basic operation of the vehicle, but also provides more advanced features, such as assistive cruise control and lane keeping. Furthermore, today's drivers and passengers frequently use brought-...
Conference Paper
The Augmented Video Wall is a compelling showcase application demonstrating a novel collocated interaction technique for public displays beyond traditional competitive or collaborative multi-user scenarios. By utilizing means of augmented reality on personal mobile devices and applying animated video overlays accurately superimposed upon the public...
Article
Users are able to connect their mobile phones to nearby objects using four common physical mobile interaction techniques: pointing, touching, scanning, and typing manual input. A set of prior user studies has compared these techniques, but none of the comparison studies have included a more recent form of the pointing technique: image recognition....
Conference Paper
As everyday companions, smartphones are well-suited tools for controlling interactive applications on large public displays. To allow concurrent interaction by multiple users beyond traditional collaborative scenarios we introduce the idea of virtually augmented public screens for creating personalized views and thus literally enabling "private pub...
Conference Paper
Traffic information from diverse transportation domains is increasingly becoming interlinked and accessible in real-time. Upcoming intermodal transportation services could advise drivers to change to a public transportation means, especially in case of severe congestions on the road. We present a road user study with 52 participants with an in-car...