Penny Williams

Penny Williams
Queensland University of Technology | QUT · School of Management

About

15
Publications
2,297
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201
Citations
Introduction
Skills and Expertise

Publications

Publications (15)
Article
Algorithmic management has been emerging in workplaces through human resource (HR) management technologies that allocate tasks, monitor work activity, and manage the productivity of employees. Growth of HR technologies has coincided with the rise of remote work, yet the role of technology providers in driving demand is under‐researched. Through a f...
Article
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The Australian financial services industry has been a leader in offering flexible work policies, positioning them as a solution to the tensions between women’s dual work and family roles. While Australian legislation provides the right to request flexible work, this study uncovers how, in one finance organisation, flexible work is framed as an empl...
Article
Recently, a growing number of digital platforms have emerged that intermediate or facilitate connections between care workers and people requiring care. Platforms position themselves as a viable response to the ‘care crisis’, yet have been decried for driving down wages and exposing workers to greater risk and precarity. Unlike more transactional t...
Article
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Purpose The purpose of this paper is to explore the approaches to education and training adopted by manufacturing organisations to identify and develop a set of learning principles for the successful transition to Industry 4.0. Design/methodology/approach A case study of a manufacturing ecosystem in Queensland, Australia was undertaken, that inclu...
Article
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This study investigates the perceived benefits to industry experts who engage with academics to co-create higher education learning resources. Academics are increasingly impelled to involve industry experts in learning and teaching to ensure that curriculum is authentic and relevant and prepares students for future professional careers. While benef...
Article
The rapidly expanding gig economy has been criticized for creating precarious and indecent working conditions. These critiques draw on decent work debates centred on employment classification, regulation and platform fairness, with less focus on the interactions between workers, platforms and clients, which are central to the experience of platform...
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Over time, the relevance of heroic leadership to contemporary corporate environments has been questioned, with media coverage arguing there is a need for alternate, post-heroic forms of leadership. Using a multimodal media analysis, we show how two leading Australian business magazines frame leadership in response to this debate, identifying three...
Article
Digital platform work is undertaken as short term, temporary ‘gigs’ mediated by platform businesses that connect self-employed workers to clients via an app. Platforms manage and profit from labour-capital relations yet are not employers. This study explores the extent to which, and how, digital platforms implement human resource practices to attra...
Article
Digital platforms that facilitate care work are new entrants to the intermediary marketplace and they are growing in number in response to rising demand for care services. This study examines, through the lens of labour process theory, the means of control utilized by digital platforms operating in Australia which organize and direct disability and...
Article
The actual and potential impacts of technological disruption on established organisations and industries have received considerable attention. Yet, impacts on individual workers and professional groups, including in the creative sector that is at the forefront of disruption, remain under-examined. This study draws on in-depth interviews with profes...
Article
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While there is emerging research on the motivations of workers who engage with specific digital platforms, scant attention has been afforded to the contours of the digital economy as they affect workers in occupational or professional contexts. Drawing on interviews with 51 Australian photographers, the authors examined the extent to which, and why...

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