Pedro Soto-Acosta

University of Murcia | UM · Departament of Management and Finance

Purpose Green innovation, digitization and sustainability have attracted considerable attention in recent years due to their transformative potential in organizations. This study, grounded in the resource-based view, explores the intricate relationship among green entrepreneurial orientations, sustainability-oriented innovation, and the circular ec...

E-entrepreneurial intention is a new perspective of entrepreneurship that leverages the creative use of internet technologies as a foundation for new business ventures. Using the theory of planned behaviour (TPB) as a framework, this research examines the impact of each of its dimensions (attitude towards entrepreneurship, subjective norms, and...

Green innovation, digitization, and sustainability have garnered significant attention in recent years due to their potential to transform organizations. This study examines the relationship between green innovation and sustainable performance and the role of green digital learning orientation and big data analytics in that relationship. Grounded i...

Entrepreneurship has attracted much attention to both research and practice in the last two decades. Particularly, with the advent of new information and communication technologies, research into electronic entrepreneurship (e-entrepreneurship) is experiencing much interest. For instance, social media platforms have introduced new market dynamics a...

Entrepreneurship is one of the business forces with the greatest power to transform today's society, due to its ability to discover and take advantage of new opportunities to satisfy customer new and changing needs and expectations. Customer relationship management (CRM) has proved to be both a highly influential business management strategy and a...

Some may argue that corporate social responsibility (CSR) leads companies to shift from a profit‐maximising objective to a more social one, while others argue that CSR enhances value and profitability by attracting, motivating and retaining personnel which, in return, improve customer relations and boost company reputation. The benefits from CSR ma...

Purpose This paper aims to examine the effect of technological, organizational and environmental factors on the level of innovation outcomes in manufacturing small- and medium-sized enterprises (SMEs). Design/methodology/approach Drawing on the technology-organization-environment theory this paper conducts a discriminant analysis of firms’ innovat...

Purpose This study argues that having an entrepreneurial culture and market orientation are critical for young enterprises to gain competitive advantage and superior international performance. We investigate how young entrepreneurial companies despite their limited resources and experience expand rapidly in foreign markets almost from their incepti...

This study presents a business capability model that connects strategic orientations, business capability, government support, and international performance in emerging markets. More specifically, it focuses on the impact of entrepreneurial orientation, market orientation, learning orientation, and networking orientation as determinants of business...

This paper explores the process through which institutional support initiatives contribute to the international performance of firms from the small open economy of Malaysia. We examine both direct and indirect causal effects of institutional support (informational, training, trade mobility and financial aid-related support) on internationalization....

The COVID-19 pandemic is causing an unprecedented global health crisis with severe socio-economic consequences. This paper explores the impact of the COVID-19 pandemic on Digital transformation and vice versa. More especially, the article provides concrete reflections on whether and how the COVID-19 outbreak is accelerating digital transformation i...

Purpose Firms' knowledge-processing capabilities have a central role in achieving innovation performance and competitive advantage. Absorptive capacity capabilities and innovation are viewed as essential for enterprise success. Absorptive capacity is deemed as a highly important organizational capability to recognize value and assimilate both exter...

Purpose Research on Science parks (SPs) has attracted a growing interest in the last decades. This widespread innovation policy initiative pursues technology-based industrial and entrepreneurial growth through business development and technology transfer across new and mature firms. Despite the common agreement on SPs' potential benefits, literatur...

This paper examines factors, which affect web 2.0 knowledge sharing and its effect on organizational innovation in small and medium-sized enterprises (SMEs). The study also investigates whether web 2.0 knowledge sharing mediates the relationship between HR (Human Resource) practices and innovation. The proposed research model and its associated hyp...

This paper deals with the broad concepts of innovation, inter-company relationship models, and regional knowledge systems as the focus of a scholarly enquiry into product development analysis. As research advances, it brings together the experience and theoretical interests of different social and economic environments. It is now necessary to ident...

Purpose The purpose of this study is to assess the effect of technological, organizational and environmental factors on innovation ambidexterity and its influence on the performance of manufacturing small- and medium-sized enterprises (SMEs) as well as the moderating effect environmental dynamism on this relationship. Design/methodology/approach...

Universities and their environments are aimed to collaborate towards a better society. Academics must spread and apply their knowledge in real settings in order to advance in their careers and, on the other hand, local players present problems that may need the application of advanced knowledge and sometimes basic research to be solved. In the spec...

Continuous software engineering aims to accelerate software development by automating the whole software development process. Knowledge management is a cornerstone for continuous integration between software development and its operational deployment, which must be implemented using sound methodologies and solid tools. In this paper, the authors pr...

Purpose This study aims to shed light on the internal and external antecedents of open innovation (OI) in the context of small- and medium-sized enterprises (SMEs), with a special focus on the role of knowledge management (KM) capability. The paper develops and tests an integrative research model which assesses the effect of internal factors on KM...

This paper develops an integrative research model to assess the effect of different factors on social web knowledge sharing and its effect on innovation performance in manufacturing small and medium-sized enterprises (SMEs). In addition, this study analyzes whether social web knowledge sharing may be a mediator in the relationship between human res...

In recent years, open innovation (OI) has attracted much attention in innovation management research. Although showing signs of advance, most of the existing literature still relies, to a great extent, on case studies and conceptual frameworks, with little empirical research in the specific context of small and medium enterprises (SMEs). This paper...

This paper presents the results of an exploratory study developed to identify the current CIO's main activities, to verify whether CIO's demographics and CIO's business context influence the perception of the importance of CIO activities and to identify CIO's main skills. The results show that managing projects, interacting with top management team...

During the production of software, individuals acquire tacit knowledge that can be useful to improve business processes. Even though people are geographically dispersed, social software supports the creation of knowledge clusters and provides additional channels to share knowledge for business process improvement. This paper describes a successful...

As this scientific paper is positioned under the relatively big umbrella of relationship marketing; it thus makes a fruitful attempt to bridge the gap between scholarship and practice. Our overriding objective of this study was to explore critically the contribution of customers’ brand orientation as well as other vital constructs such as social me...

The link between CSR and business value has been investigated, but a significant research gap remains when considering the relationship between CSR and innovation. The paper assesses its relationship with organizational innovation and firm performance in a single integrative model by using structural equation modelling on a data set of 552 Spanish...

The ordered weighted average (OWA) is an aggregation operator that provides a parameterized family of operators between the minimum and the maximum. This paper presents the OWA weighted average distance operator. The main advantage of this new approach is that it unifies the weighted Hamming distance and the OWA distance in the same formulation and...

Over the past decades several studies aimed to rank the importance of CIO's activities. One aspect that stands out in these studies is the difficulty in finding two studies that agree on the relative importance of CIO's activities. On the one hand, this can be explained by the CIO role evolution. On the other hand, there may be certain variables th...

This paper aims to fill research gaps in the existing literature on the effect of electronic business on financial firm performance within the specific context of manufacturing Small and Medium Enterprises (SMEs). More specifically, this research analyzes not only the direct effects of e-business on firm performance but also the mediating effect of...

Purpose: The literature about Competitive Intelligence (CI), as an advanced process of information management orientated towards supporting strategic decision making, has focused on topics related to the definition of the concept and on analyzing its application and the results obtained by large firms and governments through case studies. The liter...

Purpose The purpose of this special issue is to point out the possibilities of new information and communication technologies (ICTs) for knowledge management (KM) in organizations, offering different perspectives on and approaches for the role of new ICTs for KM, as well as measuring the impact and diffusion of new ICTs for KM within organizations....

Assuming that sustainable entrepreneurship leads to business performance, the present paper intends to investigate the standpoints of SMEs (small and medium-sized enterprises) entrepreneurs on different facets. The emphasis is laid on the entrepreneurs' approaches towards people, planet and profit and on their prioritization within business dynamic...

Purpose – In recent years, there has been much debate about the value generated by the firms’ investments in information technology (IT). Although literature suggests that technology itself will rarely create superiority, web infrastructure can be critical for knowledge sharing and the formation of virtual teams to execute innovation processes whic...

University students seem primed for mobile learning (m-learning) given their affinity with technology and the ubiquity of mobile computing devices on campuses. However such conditions do not necessarily guarantee their readiness for m-learning. For m-learning to thrive in higher education, it is crucial to understand the factors propelling its adop...

Public administrations have a fundamental role in developed societies ensuring the citizens' welfare through the provision of important services. Despite its importance, the effects of using IT in administrations has been less studied by the academy in comparison with using it in businesses, so there is an absence of works focused on analyzing whic...

This paper seeks to extend previous studies on the use of Internet technologies and knowledge management by analyzing factors affecting Web knowledge exchange in small and medium-sized enterprises (SMEs). More specifically, by drawing on the technology-organization-environment framework, a model to examine how distinct contextual factors influence...

This paper examines factors, which affect web 2.0 knowledge sharing and its effect on organizational innovation in small and medium-sized enterprises (SMEs). The study also investigates whether web 2.0 knowledge sharing mediates the relationship between HR (Human Resource) practices and innovation. The proposed research model and its associated hyp...

The performance of higher education students may be explained by characteristics of both the academic and social environment in the classroom. The environments provided by classrooms to facilitate learning among students can be seen as useful vehicles for creating shared narratives to transfer gossip, lies, exaggeration and partial truths (i.e. cou...

This paper focuses on the measurement of five main dimensions of CSR (suppliers, customers, employees, the local community and environmental responsibility) in a single integrative construct. The link between CSR and business value has been investigated, but a significant research gap remains when considering the relationship between CSR and innova...

Purpose – The purpose of this paper is to study the effect of online social networks on firm performance and how this technology can help to create value. The authors approach the problem from the Resource-Based View in order to analyze if online social networks can be considered source of competitive advantage and how it can enhance or complement...

Organizational agility facilitates the search and retrieval of relevant knowledge and enables businesses to apply this knowledge to develop high-quality services and products or react to the emergence of new competitors. This work develops a research model that explores the relationships among knowledge management structures, organizational agility...

This paper extends previous studies on the organizational impact of Internet technologies by analyzing factors affecting e-business use and its effect on organizational innovation in manufacturing Small and Medium-Size Enterprises (SMEs). In addition, the mediating effect of organizational innovation on the relationship between e-business and firm...

Human factor is the element that produces more deviations in the costs of information technology (IT) projects. Recently, a gap between the competences required from the IT industry and the competences taught in the computer science university degrees has been proposed as a possible explanation to it. This paper further investigates this issue foll...

Integrated water resources management means making decisions and taking actions while focusing on how managing water. This study identifies the stakeholders participating in decision-making process of Jumilla-Villena aquifer (SE Spain), their objectives, and alternative actions that stakeholders should consider in the public participation project....

Productivity measurement is constructed by the measure of tree categories of elements: inputs, outputs and factors. This concept, which started being used in the manufacturing industry, has been also a research topic within Software Engineering (SE). In this area, the most used inputs are time and effort and the most used outputs are source code an...

Information technology/information systems are currently used by almost all firms worldwide to integrate and coordinate their business processes, ranging from operational to strategic support. Among the systems adopted by firms, one can find enterprise resource planning, customer relationship management, business intelligence, and many others. This...

Education has expanded from the traditional in-class environment to the new digital phenomenon where teaching is assisted by Information and Communication Technologies (ICT). This wave of e-learning is challenging the effectiveness of the traditional educational approach still in place at higher education institutions. Academics and professionals a...

Public administrations have a fundamental role in developed societies ensuring the citizens’ welfare through the provision of important services. Despite its importance, the effects of using IT in administrations has been less studied by the academy in comparison with using it in businesses, so there is an absence of works focused on analyzing whic...

Within the software development industry, human resources have been recognized as one of the most decisive and scarce resources. Today, the retention of skilled IT (information technology) personnel is a major issue for employers and recruiters as well, since IT career abandonment is a common practice and means not only the loss of personnel, knowl...

Web 2.0 technologies are increasingly being used within all knowledge management processes. This paper extends previous studies on the use of internet technologies and knowledge management by analyzing factors affecting knowledge sharing through Web 2.0 technologies within small and medium-sized enterprises (SMEs). Drawing upon the technology-organ...

The development of software across different countries (and time zones) differs substantially from software development in one single country or region. The management of processes and people, who work in globally distributed teams, requires a high level of coordination and collaboration which needs to be based on established human resource managem...

Purpose – The purpose of this paper is to develop a research model that examines the effect of information overload and information disorganisation upon customers’ perceived risk and purchase intention online in a single integrative model. In addition the paper investigates whether internet experience moderates these relationships. Design/methodol...

Internet stock trading is a technological service innovation that is rapidly revolutionizing the financial services sector. This study investigated the factors influencing the behavioural intention to adopt Internet stock trading in Malaysia using the Integrated Decomposed Theory of Planned Behaviour (IDTPB) model. The study also compared the expla...

In developing countries such as Malaysia, citizens primarily use the internet to keep in touch with friends/family via social networking sites. Firms have realized the potential of the social web to promote their products/services. This article develops a conceptual model, grounded in Technology-Organization-Environment theory, to assess the adopti...

The use of Web 2.0 technologies for knowledge management is invading the corporate sphere. The Web 2.0 is the most adopted knowledge transfer tool within knowledge intensive firms and is starting to be used for mentoring. This paper presents IM-TAG, a Web 2.0 tool, based on semantic technologies, for informal mentoring. The tool offers recommendati...

Globalization is having a deep impact on today’s world economy. One of the most affected industries is the software industry. Recently, global software development (GSD) has gained a lot of attention. This new trend of producing software is influencing all software processes, including human resource management. The aim of this study is to provide...

The aim of this paper is to investigate the motivations that lead higher education students to replace several Learning Management Systems (LMS) services with cloud file hosting services for information sharing and collaboration among them. The research approach is based on the Technology Acceptance Model (TAM). More specifically, the model is devo...

This paper extends previous studies on knowledge management by analysing factors affecting Web Knowledge Sharing (WKS) in small- and medium-sized enterprises (SMEs). In addition, the impact of WKS on organizational innovation and the moderating effect of IT skills on this relation are analysed. Grounded in the technology-organization-environment (T...

The aim of this paper is to empirically test not only the direct effects of information and communication technology (ICT) capabilities and integrated information systems (IS) on firm performance, but also the moderating role of IS integration along the supply chain in the relationship between ICT external and capabilities and business performance....

Academics and professionals agree that, to adapt higher education institutions to the XXI century, it is imperative to extend the use of ICT as well as the virtualization of many human-interaction activities. There is therefore a need to move from the use of ICT as support tools to e-learning instruments based on virtual environments. These environ...

Global Software Development (GSD) teams face communication and coordination problems due to spatial, temporal, and cultural separation between team members. Cultural diversity and cross-cultural management are significant issues among GSD teams. In software development projects, mentoring dramatically reduces the learning curve for novice human res...

Due to increasing globalization tendencies in organization environment, Software Development is evolving from a single site development to multiple localization team environment. In this new scenario, team building issues must be revisited. In this paper components needed for the construction of the Trust Building Process are proposed in these new...

Human capital is of paramount importance in the ICT industry. This paper analyses one of the elements which underlies effective management of human assets: performance assessment. This analysis uses the development of a common standard based on the tasks and processes outlined in People CMM, the standard in human resource management designed by the...

Enterprise Resource Planning (ERP) plays an important role in handling the organizations' information flow due to shorter cycle and faster information transactions. Hence, it is crucial to understand the implementation of ERP as it ensures that management could make better strategic decisions. This paper extends existing models to study the impact...

Literature is producing a considerable amount of papers which focus on the risks, challenges and solutions of global software development (GSD). However, the influence of human factors on the success of GSD projects requires further study. The aim of our paper is twofold. First, to identify the challenges related to the human factors in GSD and, se...

This paper investigates the impact of adopting an e-business strategy on two organizational characteristics which have gradually become highly important for organizations in the last 20 years, information and communication technology (ICT) assets and business processes, and also on a ‘traditional’ one, the non-ICT (regular) assets, and finally thro...

It is argued that the system of provisions designed by the Bank of Spain (CBE 4/2004) has given the Spanish banks a cushion preventing one's counter-cyclical financial regulation emphasizes the cycle and allowing them to be in a stronger position to face the crisis. That is why we analyze the factors explaining the income smoothing and regulatory c...

Today, the innovation and quality of the software industry’s products and services depend to a great extent on the knowledge, ability and talent applied by software engineers. At the same time, human aspects are recognized as one of the main problems associated with software development projects. More specifically, inefficiencies usually come from...

Corporations are facing an era in which human capital is crucial for their sustainability. In such scenario, personnel development is decisive for both personnel and organizations. On the other hand the importance of social web for business is unquestionable in terms of knowledge management and information sharing. This paper presents IM-TAG, a too...

This paper aims to identify competency gaps of software practitioners in Spanish software industry. Based on previous works, where a the description of a professional career and the competency levels for each role in the ladder are depicted, authors perform a study comparing an assessment performed using a 360 degree approach with such competency l...

Information Systems (IS) and Technologies assume a wide variety of roles within companies, ranging from operational to strategic support of the company. This fact puts pressure on managers, who are required to manage these investments properly. This chapter presents a study conducted with several Chief Information Officers from large Iberian compan...

Firms frequently make quality claims when launching new products in the market. However, little is known about the interaction effects that occur between the media (online/offline channels of distribution) and the message (making/not making quality claims) when new products are launched. By sampling 568 online and offline customers of ICT products,...