Patrick Ngulube

Patrick Ngulube
University of South Africa | unisa · Department of Interdisciplinary Research and Graduate Studies

Doctor of Philosophy
Editing book: Theoretical and Conceptual Frameworks in Information Systems Research

About

204
Publications
468,114
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2,770
Citations
Additional affiliations
January 2008 - June 2010
University of South Africa
Position
  • Professor
May 2004 - December 2007
University of KwaZulu-Natal
Position
  • Professor

Publications

Publications (204)
Article
Purpose The study investigated teaching research data management (RDM) courses in higher learning institutions (HLIs) in Tanzania to enable postgraduate students to work with their research data. Design/methodology/approach The study triangulated research methods. Postgraduate students were investigated using survey questionnaires to learn about t...
Article
Full-text available
Orientation: In 2015, a study was conducted to explore the prevalence of mixed methods research (MMR) in the South African Journal of Economic and Management Sciences (SAJEMS) between 2003 and 2011. This study builds upon that study to establish the extent to which the use of MMR has developed in SAJEMS. Research purpose: The purpose of this resea...
Article
This paper sought to understand the strategies for marketing library offerings in selected academic libraries in Ghana. Through a qualitative research approach, this study used a purposive sampling technique to conduct face-to-face interviews among 15 librarians (Departmental Heads) from four academic libraries in Ghana. The collected data were tra...
Article
This article has been extracted from the larger PhD study which sought to investigate how knowledge retention (KR) may be improved in the context of cross-border mergers of the telecommunication industry of Lesotho. This is a quantitative case study research that triangulated interviews and questionnaires as instruments of data collection. The resu...
Article
Full-text available
Globally, the coronavirus disease 2019 (COVID-19) has wreaked havoc on human lives and socio-economic activities at an unimaginable scale. African countries have not been spared from this debacle – as evidenced by media reports of loss of lives, lockdown, isolation and desolation coupled with the loss of livelihood. Whilst the COVID-19 pandemic rag...
Article
Knowledge sharing is a key facilitator of access and use of conventional knowledge in art mediation during engagement processes in the production, distribution and consumption of legitimate artworks in the art world. This study sought to ascertain the dynamics of knowledge sharing during artistic engagements in indigenous communities of practice. T...
Article
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Background: State-owned enterprises (SOEs) in South Africa face a serious challenge of knowledge loss caused largely by resignations, the ageing workforce and a lack of knowledge management practices. Objective: This article explores knowledge management (KM) practices in the South African SOEs to mitigate the risks inherent in tacit knowledge los...
Article
The study that directed this article sought to understand the dynamics of knowledge sharing in operational engagements in art practice within the indigenous communities of practice in Zimbabwe. To this end, a qualitative study was conducted based on a phenomenology of practice research strategy. Purposive sampling was used to identify the research...
Article
Disasters can occur anywhere, and no organisation is immune to disasters. Community libraries in South Africa have experienced disasters over the past years, ranging from natural disasters to human-made disasters. This research aims to investigate the disaster preparedness of community libraries in the North West Province of South Africa. A multi-m...
Article
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Knowledge can play an important role in ascertaining an organization's competitive edge if the knowledge of employees is nurtured and utilized as an asset with a potential to improve service delivery. The study focused on knowledge sharing at the Thomas Mofolo Library in Lesotho to determine if knowledge sharing was being used to improve service de...
Article
The need to manage indigenous knowledge (IK) as a key knowledge base of society has become vital in the era of information society. The lack of representation of IK is partly blamed on its exclusion from academia because IK is not primarily the core focus of academic library's collection. The study sought to explore existing models and develop a fr...
Article
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This study investigated the challenges and prospects of creating and storing records in the cloud by Zimbabwe Open University in Zimbabwe. Like other universities in Zimbabwe, the university adopted Education 5.0 advocated by the government in 2019. Consequently, the university came up with innovation hubs and industrial parks that became centres f...
Article
This study investigated the challenges and prospects of creating and storing records in the cloud by Zimbabwe Open University in Zimbabwe. Like other universities in Zimbabwe, the university adopted Education 5.0 advocated by the government in 2019. Consequently, the university came up with innovation hubs and industrial parks that became centres f...
Article
Although paper is still the dominant records format in Zimbabwe, there has been a remarkable rise in use of electronic records, of which electronic mail (email) is a subset. Email dawned in the 1970s but it has increasingly gained much traction in official information and communication in Zimbabwe’s central government in the current decade. The use...
Article
This research on use and management of email in Zimbabwe's central government revealed a number of shortfalls in the manner official email were used and managed. Lapses in the application of the legal, policy and procedural frameworks coupled with email skills deficiencies and use of inappropriate information and communication technologies resulted...
Article
Methodological transparency facilitates rigorous, trustworthy, and reliable mixed methods research (MMR). Because divergent views on the conceptualization of mixed methods can create confusion for researchers, methodological transparency can help researchers to replicate methods in other studies and attract them to mixed methods research. Many stud...
Article
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Background: The strength of an organisation lies in its ability to manage its human capital. Ideally, organisations that wish to remain service-oriented in this Fourth Industrial Revolution need to comprehend the importance of tacit knowledge and ensure its retention and sharing at all levels. Many organisations fail to capitalise on the value with...
Article
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BACKGROUND: This study examines the digitisation of records and archives at two state universities in Zimbabwe that have embarked on digitisation of their records and archives resources in line with new technological trends of doing business onlineOBJECTIVES: One of the objectives of this research study was to identify the gaps existing in the digi...
Preprint
Conceptual and theoretical frameworks are the major ingredients of social research. Conceptual or theoretical frameworks assist researchers in framing their studies and explaining social phenomenon. Many researchers have difficulties in applying and understanding the utility of conceptual or theoretical frameworks when conducting research. The purp...
Article
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Evaluating open and distance learning journals will be helpful to the discipline and the global community at large, as research evaluation metrics are useful for measuring research productivity and its impact within the global community. The study adopted a citation analysis, using Harzel Publish or Perish software, to extract data from Google Scho...
Article
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Background: Academic institutions risk losing vital digital information if urgent measures are not taken to safeguard digital resources and to allow for long-term access. New systems and technologies are thus needed to deal with the digital preservation challenges. Objectives: The purpose of this article was to investigate the systems and technolo...
Article
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Methodological trends are a key to the development of research in open and distance learning as a cognitive field. The purpose of this study was to review the methodological trends in the open and distance learning scholarly communication literature. It is important that research strategies are reviewed often to ensure the production of quality res...
Article
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Supervisory practices are fundamental to the production of research in higher education, but these practices are undertheorized and poorly understood. Academia needs to understand and engage with supervisory pedagogies to reinforce their importance in knowledge production and the development of a knowledge society. Using content analysis of master’...
Article
This study identified trends and patterns of theory use in open and distance learning research by examining the research articles published in open and distance journals between 2009 and 2018. A content analysis of 1,393 articles in open and distance learning journals was conducted. Theory use is characterised as a situation in which an author uses...
Article
Full-text available
This study focused on the digitisation of records and archives at two selected state universities in Zimbabwe, namely Zimbabwe Open University (ZOU) and Harare Institute of Technology (HIT). The specific objective was to evaluate the legal and statutory frameworks for managing the digitisation of records and archives at the state universities. The...
Article
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This study investigated the factors that can inform the implementation of sustainable digital preservation in academic libraries, with a view to developing a conceptual preservation model applicable to these institutions. The survey research design was used, underpinned by a quantitative research method and guided by a conceptual framework. Online...
Article
Researchers rely on theory to explain social reality. The theories may be disciplined-based or borrowed from others as a result of the absence of discipline-based theories. The purpose of the study was to determine the use of theory in postgraduate library and information science (LIS) research in Nigeria and South Africa in order to establish the...
Article
The purpose of this article is to investigate the adoption and utilisation of mixed methods research (MMR) in an emerging field, such as knowledge management (KM). Methodologies used by researchers have a bearing on the reliability and validity of the knowledge they produce. There is need to explore the prevalence in use of various methodologies ov...
Article
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Purpose This study examined the extent to which public academic libraries in South Africa coped with the changing information environment by using competitive intelligence (CI) to attain competitiveness. Design/methodology/approach The study adopted positivism as the main philosophical lens and also incorporated qualitative elements to augment the...
Article
The growing number of digital devices has led to the creation of many digital resources within academic libraries. Without proper protection, there is a risk that these digital resources can neither be retrieved from old storage media nor be rendered from old file formats. As a result, academic libraries have recognised a need for long-term preserv...
Article
Purpose The purpose of this study is to investigate the critical success factors for total quality management implementation and implications for sustainable academic libraries in Ghana. This study is part of a PhD project that focussed on selected technical university libraries in Ghana. Design/methodology/approach This study adopted a quantitati...
Chapter
Traditional communities have a highly developed knowledge system. They struggle, however, to lobby for critical issues as this knowledge is not documented. The chapter addresses this problem by seeking a suitable knowledge creation model for South African and Tanzanian indigenous organizations. It draws on fieldwork and reviews the literature and o...
Chapter
There is need to re-examine the inclusion or exclusion of indigenous knowledge (IK) in the university curriculum in sub Saharan Africa (SSA). Western scientific knowledge on which the university curriculum in SSA is mainly based has proved to be inadequate in addressing developmental challenges. Using the curriculum of library and information scien...
Chapter
Full-text available
Interest in indigenous knowledge is growing because of its potential to promote and sustain development activities. Inspite of the recognition of the significance of indigenous knowledge there is limited agreement on its definition and conceptualization. There are competing ways of defining it and various ways of labeling it. In view of the varying...
Article
Full-text available
Lennart Björneborn’s famous tweet, ‘connecto ergo sum’, which means, ‘I link, therefore I exist’, puts forward the intriguing dimension of the web as a platform for link-based research, a major tenet of webometrics. Webometrics, as discussed in this study, explored the web presence, web visibility, web-impact and linkage of archival institutions in...
Article
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The purpose of this paper was to investigate the antecedents for the utilisation of Web 2.0 tools to enhance Knowledge Management (KM) practices in academic libraries of Tanzania. Eight out of the twelve academic libraries were selected. Data gathered through questionnaires distributed to library staff (n= 278), with a response rate of 91.36%. The...
Article
Disruptive technologies are widely used in semi-periphery and core countries such as the United States of America, Australia, Croatia, and China to manage and preserve records. However, the same cannot be said about periphery countries, especially on the African continent. These countries, including South Africa, are struggling with the digitalisat...
Article
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The purpose of this study is to investigate records management practices in selected primary schools in Zimbabwe as factors that contribute to governance, identity, research and memory needs. Independent research addressing records management practices in the context of the developing world is far from extensive. Using the survey approach, this stu...
Article
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This study presents a bibliometric analysis of the publication patterns of indigenous knowledge in Africa. IK has always been subjected to prejudice, and the contributions made by Africa to the body of knowledge are conspicuously missing from text books for formal education and continue to remain unknown. Data for this study were collected from WoS...
Chapter
Full-text available
Theory is one of the major pillars of research. Methodologies as another pillar assist in theory testing and construction. Theories help to explain reality, which is the subject of any research process. Theories and methodologies should be relevant to their context if they are going to contribute to the production of progressive and transformative...
Chapter
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Mixed methods research integrates qualitative and quantitative research approaches in many or all phases of a study to comprehensively address a research problem by collecting quantitative and qualitative data concurrently or in phases to maximise their inherent advantages and minimise their disadvantages. Many disciplines are embracing mixed metho...
Article
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This study examined skills levels, gaps and needs of personnel who manage electronic records in Zimbabwe’s public departments. In the context of this study, skills refer to the ability and competence to manage electronic records professionally, effectively and efficiently. Many scholars have established that a solid educational background, experien...
Article
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Background: Knowledge management has become increasingly significant in libraries because of rapid technological changes and the subsequent practices that have become enshrined in the way business is conducted. Knowledge creation as part of knowledge management is key to the sustainable survival of an organisation. The extant literature demonstrate...
Article
Research designs are key to the research process and the production of knowledge that supports performance and development. The appropriateness of the methodologies used in research has implications for the trustworthiness and validity of the outcomes of research and practice. The research designs used in library information science (LIS) research...
Article
Purpose The purpose of this paper is to gain original evidence of the perception of Open Distance Learning (ODL) library middle managers towards the meaning of career success from the perspective of the individual. Design/methodology/approach This quantitative research study was conducted with the help of a survey questionnaire designed by the f...
Article
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Background: The indigenous beads-making industry in the Krobo communities in Ghana plays a significant role in improving the livelihood of rural dwellers and the national economy. However, studies have demonstrated that a host of indigenous industries in Ghana have been on the decline over the past century. Application of knowledge management (KM)...
Article
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This paper is part of a larger qualitative multiple case study that sought to explore the integration of indigenous knowledge in public libraries in South Africa. The paper draws from semi-structured interviews with selected heads of provincial library services in South Africa to determine the extent to which public libraries provide targeted resou...
Article
The purpose of this study was to investigate the management of health records in the Bulawayo and Matabeleland South provinces in Zimbabwe. The objectives of the study were to understand how health records were being managed in the two hospitals, to establish the availability of, and analyse standard procedures and guidelines that informed both the...
Article
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Purpose This paper is based on the doctoral study conducted in 2016 at the University of South Africa. The purpose of this study was to investigate how the current state of management of electronic records in Kenya facilitates or undermines implementation of e-government with a view to develop a best-practice framework for management of electronic...
Article
Full-text available
Background: The preservation of digital resources in academic institutions in South Africa is an imperative because of the proliferation of digital resources and the realities of the digital revolution. The study focused on digital preservation practices within academic libraries in South Africa. A number of studies were undertaken in the field of...
Article
By drawing on the nuances in methodological research literature, this qualitative content analysis study investigated the research procedures employed in knowledge management (KM) research between 2009 and 2014, to gain an understanding of the methodological choices made by KM researchers. In total, 989 articles published in five leading KM-centric...
Article
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This study investigated Internet usage among students at the University of Nairobi using a quantitative case study design. A questionnaire-based survey was done among 381 students while face-to-face interviews were conducted with the university’s library staff. The research findings indicate that the students' level of awareness of the Internet ser...
Article
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This study examined the contesting legal and cultural sensitivity binary surrounding the digitisation of indigenous music in South Africa. The Delphi technique was used to determine if there is any pattern or consensus around these issues. Questionnaires emailed to indigenous music collectors, indigenous music donors and various researchers in this...
Article
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This study sought to establish readiness for implementation of ECM to improve medical records management in the public hospitals of the Limpopo Province in South Africa. The use of digital systems such as enterprise content management (ECM) to manage medical records is fundamental to ensure timely access, sharing and use of the medical records by h...
Article
This study overviews access models in the Higher Learning Institutions (HLIs) of Ethiopia made accessible through different partners, publishers, and/or aggregators. The study revealed that accessibility of e-information resources (e-journals) in the HLIs of Ethiopia is on the rise despite access barriers. It is also confirmed that users' informati...
Article
Full-text available
This paper aimed to determine the information needs and information seeking behaviour of the Krobo beads producers in the Eastern Region of Ghana. It also looked at sources of information available to to the beads producers as well as the problems they encountered when searching for information about their work. The study employed qualitative resea...
Article
Full-text available
The dearth of indigenous knowledge (IK) in libraries in general and in South Africa in particular is cause for concern as the situation can lead to its demise. Awareness of the usefulness of IK in various aspects of community life is well documented. It is imperative that public libraries, as gateways to information and knowledge should be at the f...
Article
The knowledge of the traditional and indigenous communities (herein referred to as indigenous knowledge) lacks a uniform label or definition as there are several labels that have been used to describe the knowledge. The purpose of this study is to explore and identify the most influential label of the indigenous knowledge so as to identify the most...
Article
The purpose of this study was to investigate some of the factors affecting the information-seeking behaviour of postgraduate students registered at the University of South Africa (Unisa) as represented by its Ethiopia Regional Learning Centre, with particular emphasis on their use of electronic information resources. A qualitative case study approa...
Article
Poverty and lack of access to technology continues to pose a perpetual threat to Africa's e-government implementation program. While significant progress in e-government has been chalked, huge disparities remain within and among African countries. This study examines the implementation progress of e-government in Ghana's ministries and agencies. Ba...
Article
The study aimed to investigate the methodologies employed by traditional healers to preserve knowledge of traditional healing. Organisational knowledge conversion theory was employed to guide the study. The study adopted the hermeneutic phenomenological research method and utilised snowball-sampling to identify participants. Data collection was don...
Article
Full-text available
The purpose of this study was to examine the role of user studies and the evaluation of services in the development of effective public programming initiatives by the public archives of east and southern Africa. Users of the archives are the backbone of effective archival services. Sadly, it appears that the records are more valued than the users o...
Article
Full-text available
Background: In Tanzania, poultry farming plays an important role in improving rural livelihoods and contributes to the national economy. Promoting utilisation of poultry management information can support farmers in making good decisions and translate into efficiency in poultry production. Objective: Being part of a PhD project, this study assesse...
Article
Although subject librarians are found in many academic libraries worldwide, not enough has been written about the profession on the African continent. A study was, therefore, conducted, with the aim of adding to the knowledge about subject librarianship as it is practised in selected southern African countries. This article reports on the findings...
Chapter
The thesis of this chapter is that there is need for vigorous and robust research into Indigenous Knowledge Systems (IKS) in Zimbabwe. It argues that such research is afflicted by binarism, an affliction that permeates the Zimbabwean academic psyche. It notes that the major stumbling block to meaningful research emanates from the effects of western...
Article
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This article examines the role of lecturers in encouraging and supporting students likely to be predisposed to challenges related to incomprehension, incapacity and isolation embedded in the virtual learning environment. This article used a constructivist lens to gain through interviews an understanding into the intuition, thoughts, ideals, beliefs...
Article
Public archives in east and southern Africa are functioning in a competitive information environment. Institutions such as libraries and museums also offer information, but fewer people utilise public archives. More effort is required to make archives a part of the daily lives of citizens in east and southern Africa. This study sought to explore wh...
Article
The purpose of this study was to analyse knowledge retention strategies at selected banks in South Africa. A comparative analysis of knowledge retention strategies at two leading South African banks underpinned the focus of this study. The importance of retaining organizational knowledge assets is highlighted in this study. A survey research design...
Article
Purpose The purpose of this paper is to examine digital preservation of e-government in Ghana under the research question: what are the current digital preservation strategies being deployed across the ministries and agencies in Ghana? Design/methodology/approach Guided by a conceptual framework, underpinned by a quantitative approach, the paper u...
Article
This article sets out to describe the usage of standards in the development of quality library services in universities in Kenya. Standards represent opportunities for librarians to add value as information providers and for the library profession to raise its visibility as an authority on information quality. The mixed research method was used for...
Article
This article is based on the findings of a study on access and use of poultry management information in rural Tanzania. It highlights the connection between the information system, rural farmers and information providers; and how those linkages can impact information access, usage and farmers' satisfaction. The study findings suggest that rural inf...
Chapter
Full-text available
Traditional communities have a highly developed knowledge system. They struggle, however, to lobby for critical issues as this knowledge is not documented. The chapter addresses this problem by seeking a suitable knowledge creation model for South African and Tanzanian indigenous organizations. It draws on fieldwork and reviews the literature a...
Chapter
There is need to re-examine the inclusion or exclusion of indigenous knowledge (IK) in the university curriculum in sub Saharan Africa (SSA). Western scientific knowledge on which the university curriculum in SSA is mainly based has proved to be inadequate in addressing developmental challenges. Using the curriculum of library and information scien...
Book
Knowledge systems are an essential aspect to the preservation of a community's culture. In developing countries, this community-based knowledge has significant influence on such things as decision making and problem solving. The Handbook of Research on Social, Cultural, and Educational Considerations of Indigenous Knowledge in Developing Countries...
Chapter
Interest in indigenous knowledge is growing because of its potential to promote and sustain development activities. Inspite of the recognition of the significance of indigenous knowledge there is limited agreement on its definition and conceptualization. There are competing ways of defining it and various ways of labeling it. In view of the varying...
Chapter
Many scholars on indigenous research advocate research approaches that negate western research traditions. Although phenomenology is part and parcel of the classical western research approaches, it has the potential to offer indigenous researchers an approach of investigating the real world without invalidating indigenous voices and worldviews. Phe...
Article
Poultry farming is important in improving rural livelihoods in Tanzania as it provides better nutrition and additional income. Information is a critical tool in any poultry farming activity. Access to poultry management information in three rural districts of Tanzania is explored. The findings show that information on disease control, poultry prote...
Article
The rapid pace with which technology is changing continues to pose a perpetual threat to digital preservation. Although initiatives in digital preservation in Europe, North America, Asia and sporadic attempts in Africa appear to have yielded some level of progress, permanent access to information and longevity of digital records continue to be a pr...
Article
Full-text available
National Archives are an important part of our society because they serve as memory institutions. Fulfilling this mandate requires archivists to encourage societal engagement with the archives. This paper sought to examine the role of an archivist’s knowledge and skills in promoting public archival institutions. Therefore the perceptions and experi...
Article
Full-text available
Sustainable cultural heritage tourism is correlated to conservation use and tourism usage. The case study examines the tourism use of Great Zimbabwe World Heritage Site (GZWHS) using the contingency valuation method. It assesses whether there is enough input from tourism use directed towards the conservation of outstanding universal values (OUV). T...
Article
This study focused on poultry farmers’ preference of information sources for accessing poultry management information in three rural districts of Tanzania. A mixed methods research design was deployed. Questionnaires and focus group discussions were used to collect quantitative and qualitative data respectively. Responses to the questionnaire which...
Article
The purpose of this qualitative case study is to investigate the ethical practices of oral history archivists at the National Archives of Zimbabwe when undertaking oral history interviews. Every aspect of oral history work has an ethical dimension. It is important that archivists identify and become aware of ethical issues most pertinent to them. T...
Research
Full-text available
Drawing on extant literature, this methodological study provides a content analysis of research procedures employed in knowledge management (KM) research between 2009 and 2013. A total of 303 articles published in the Journal of Knowledge Management were critically reviewed and subjected to a descriptive content analysis research approach. Non-empi...
Conference Paper
Full-text available
Purpose-Tanzania government has been making efforts to provide its information and services through internet. However, e-government adoption has been quite slow. Few publications explore e-government adoption in Tanzanian context; therefore, the purpose of this paper is to assess factors that influence citizen adoption of e-government in Tanzania.D...
Research
Full-text available
In this chapter, we will discuss the analysis and interpretation of qualitative data as a kind of follow through on Chapter 7 (seven) discussions. The approaches to qualitative and quantitative data analysis are different, as illustrated in table 8.1 below. The remarkable growth of qualitative research in many disciplines, including business and ma...
Research
Full-text available
In this chapter, we consider two research frameworks: conceptual and theoretical. The chapter complements and questions the existing conversations around the theoretical and conceptual perspectives that inform the research process. Thus, the intent in the chapter is both edifying and therapeutic. Although Bak (2004:17) posits that there are a varie...