Paidi O'RaghallaighUniversity College Cork | UCC · Department of Business Information Systems
Paidi O'Raghallaigh
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71
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361
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Citations since 2017
Introduction
Skills and Expertise
Publications
Publications (71)
Control is necessary for aligning the actions of management (i.e., controllers) and subordinates (i.e., controlees) around common goals. The enactment of control often fails in practice; however, as controlee perceptions may not match those of controllers, leading to a myriad of possible outcomes. Through an interpretive case study of two inter-org...
This paper explores the potential of connected health solutions to solve the problems currently facing healthcare systems around the world with a particular interest in their decision support capabilities. Leveraging three selected projects in which we have been involved in the area of maternal and child health, the paper proposes a blueprint for c...
Technical Debt (TD) is a widely discussed metaphor in IT practice focused on increased short-term benefit in exchange for long-term ‘debt’. While it is primarily individuals or groups inside IT departments who make the decisions to take on TD, we find that the effects of TD stretch across the entire organisation. Decisions to take on TD should ther...
This is the list of papers reviewed in the paper "A Triple Bottom-line Typology of Technical Debt: Supporting Decision-Making in Cross-Functional Teams"
Shared understanding is essential in interorganizational projects to integrate the divergent knowledge of individual team members and support collaborative knowledge building. This can nevertheless be a challenging undertaking in interorganizational projects as team members must continuously negotiate differences in their organizational and profess...
Purpose
The study aims to provide insights in the sensemaking process and the use of business analytics (BA) for project selection and prioritisation in start-up settings. A major focus is on the various ways start-ups can understand their data through the analytical process of sensemaking.
Design/methodology/approach
This is a comparative case st...
The diverse backgrounds of distributed team members can pose unique challenges during decision-making processes. Notable of these is the gradual emergence of social identities, where individuals seek to form new social groupings within the temporal context of a project. However, our understanding of social identity within distributed teams remains...
Individuals are complex bundles of thoughts, beliefs, emotions, and behaviours. For a digital transformation (DT) to be successful, it is necessary to understand how these bundles impact individuals’ reactions to an impending change to then intervene to increase the likelihood of its success. Cognition is the mental action or process of acquiring u...
Academics and practitioners assume that knowledge sharing and knowledge integration are critical to effective team performance. However, the findings from empirical studies are at best mixed and in some cases contradictory. This study investigates the complex relationships between these factors as well as the moderating role of project objects (e.g...
Objectives:
To explore and reflect on the current anticoagulation therapy offered to patients with atrial fibrillation (AF), potential challenges and the future vision for oral anticoagulants for patients with AF and healthcare professionals in Ireland.
Design:
A multistakeholder focus group using a World Café approach.
Participants:
Nine part...
Background
Health information technology (HIT) and associated data analytics offer significant opportunities for tackling some of the more complex challenges currently facing the health care sector. However, to deliver robust health care service improvements, it is essential that HIT solutions be designed by parallelly considering the 3 core pillar...
Digital technologies are a ubiquitous presence in our lives. Employees can experience a constant bombardment of digital messages, leading to challenges such as work overload, feelings of uncertainty, invasion, and burnout. Employees and organisational leaders are faced with multiple decisions everyday in technology-pervasive environments. Even in t...
This study explores the factors that hinder IT departments in moving towards a consumption-based operating model (OpEx). The study explores the views of major stakeholders in a large global technology company on the possible introduction of the model. These views are triangulated with those of a select number of external experts. IT funding decisio...
Participation is critical in information systems development (ISD) for promoting effective knowledge sharing among diverse stakeholder groups. However, the emergence of new, challenging project contexts has led to calls for the 'old, tired' concept of participation to be revisited. In particular, our understanding of intergroup participation within...
Background: Health information technology (HIT) and associated data analytics offer significant opportunities for tackling some of the more complex challenges currently facing the healthcare sector. However, in order to deliver robust healthcare service improvements, it is essential that the design of these solutions considers in parallel the three...
The primary aim around developing and optimizing an electronic health record is to improve patient care and population health. The objective of this study is to design and evaluate an action research approach for the optimization of the design of a summary page artefact within an electronic health record for newborn healthcare. An action research a...
Boundary objects are physical and abstract artefacts which support team interactions across diverse knowledge domains. Despite their relevancy, research into the effectiveness of boundary objects in agile distributed ISD remains nascent. In this paper, we develop a framework to theorize their effectiveness in generating cohesion within distributed...
Background:
Health information technology (HIT) and associated data analytics offer significant opportunities for tackling some of the more complex challenges currently facing the health care sector. However, to deliver robust health care service improvements, it is essential that HIT solutions be designed by parallelly considering the 3 core pill...
BACKGROUND
Health information technology (HIT) and associated data analytics offer significant opportunities for tackling some of the more complex challenges currently facing the health care sector. However, to deliver robust health care service improvements, it is essential that HIT solutions be designed by parallelly considering the 3 core pillar...
The effectiveness and degree to which an individual meets the social and cultural standards of personal
engagement in Digital Transformation is an undervalued area of inquiry for information systems
research. Research indicates that advancement in individual engagement is mainly based in
consideration of the opportunities presented by the processes...
The minimum viable product (MVP) is a fundamental concept of the Lean Start-up approach as it enables a company to quickly start the learning process by integrating feedback from early adopters. Although the MVP concept has evolved over the years, its application is most often reported in a start-up context, even though established companies strugg...
Agile distributed Information Systems Development (ISD) is an innately social process in which distributed team members must continuously interact to develop new IT solutions. Existing literature suggests that shared understanding and shared commitment are essential for the effective functioning of agile distributed ISD project teams; however, the...
Distributed ISD projects are often typified by deep-seated differences between team members from diverse organizational and professional backgrounds. Consequently, literature suggests that cohesion is crucial for aligning the efforts of a distributed ISD team; however, a competing body of literature also asserts that conflict is essential for capit...
The effectiveness of distributed ISD teams is often inhibited by tensions between contextual (macro) and localised (micro) factors. In light of these challenges, literature suggests that cohesion is a key determinant of team performance; however, competing literature asserts that conflict is essential for exploiting diverse knowledge. This suggests...
1. Purpose: Cohesion is essential to the success of multiparty Information System Development (ISD) projects that involve team members from different disciplinary and organisational backgrounds. In this paper, we investigate how participatory design tools can be used to facilitate cohesion between diverse stakeholders during the design of IT soluti...
With digital disruption comes an emphasis on the importance of organisation alignment, especially prior to any proposed digital transformation (DT). Analysts project that over 70% of the $1.3trillion annual spend on DT will not succeed as intended. Many enterprise transformations begin with brave ambition, yet many CXOs delay making “go / no-go” de...
The art and science of successful digital transformation lies in the organization’s ability to implement change at pace, across people, processes, and platforms. While many enterprises begin with brave ambitions, just a few manage to plan, implement and deliver those initial aspirations. The GDPR privacy challenge is symptomatic, being digitally su...
Despite the proliferation of Critical Success Factors (CSFs) for Information Systems Development (ISD), the rate of ISD project failure continues to remain exorbitantly high. In particular, social complexity is increasingly seen as an innate feature of multiparty ISD projects which make them less amenable to being ‘tamed’. However, an understanding...
Information Systems Development (ISD) practice is an inherently challenging undertaking, as exemplified by the high rate of ISD project failures. The scale of the challenge is often heightened in distributed environments where ISD practitioners can face considerable complexity, uncertainty, and contention. The concept of 'wickedness' epitomizes suc...
Prototyping is crucial to the success of Information Systems Development (ISD) projects, especially those of a more equivocal nature. Prototyping efforts face inherent tensions between the need for producing high-fidelity complex prototypes and producing them quickly and at low cost. This paper describes how a number of ISD teams focused on stitchi...
Information Systems Development (ISD) research projects are those in which the conduction of research is not possible without the development of a tangible ICT solution. ISD research projects face inherent tensions between the need for exploration (i.e. radical innovation) and exploitation (i.e. incremental innovation). This requires varying degree...
The VMware Community may provide an opportunity to VMware to tap into the collective intelligence of its 2.4 million strong members to generate intelligent responses to complex Service Requests (SRs). Bill Joy, cofounder of Sun Microsystems, put it well when he said: "No matter who you are, most of the smartest people work for someone else..!". The...
This paper reports on a project that took place in a large corporation to build a Customer Profile dashboard to provide a holistic view of its customers. Prior to the project, no such view existed and customer data was distributed across multiple sources and very few people had access to all required sources. In the absence of any co-located team w...
The healthcare sector represents a dynamic environment characterised by high levels of complexity and numerous constraints, such as medical protocol, medical device regulation, and data protection (Fichman, Kohli, & Krishnan, 2011; Weeger & Ott-Schwenk, 2017). Designing solutions to address identified problems in the healthcare sector is therefore...
The ideas presented in this paper have emerged from our curiosity about how technological objects might be leveraged as more than mere evidence in IS research. As constructions of a particular time and place, objects can tell us a great deal about the people, organisations and cultures that produced and used them. Objects reflect the values, belief...
Information Systems development in the healthcare domain presents practitioners with a set of unique and multifaceted challenges. For instance, the healthcare system is a complex and evolving socio-technical environment with multiple stakeholders and numerous constraints (Weeger & Ott-Schwenk, 2017). Consequently, the problems faced by Health Infor...
This paper sets out a typology for organizational ICT practice in order to derive a more holistic perspective of sociomateriality and its constituent elements (i.e. humans, objects, and practice). Seminal literature by Parsons and Bourdieu is combined with sociomateriality literature in order to offer insights into the factors that need to be inves...
Requirements gathering in Information Systems is a critical part of any project, as any issues with the elicited requirements have an impact on the project as a whole and in some cases can lead to project failure. To address the issues with gathering effective requirements this paper proposes viewing the requirements gathering process as a human ce...
There are many different types of executive education offerings on the market. These offerings vary in title, duration, accreditation, content, focus, etc.; however, all of these offerings present a common challenge (to those designing them) around the likelihood of their success. For the purposes of this study we are focusing on university accredi...
Data visualisation is a key tool to drive both end user adoption and change management activities within data initiatives and especially so in sales environments. Data is as much a part of the problem as the solution itself. There’s too much of it, it’s difficult to interpret and sellers hold on to tactical workload out of distrust in the data syst...
The healthcare sector is a highly regulated environment that is subject to numerous constraints. Standards around medical protocol, medical device certification, and data protection ensure that the wellbeing and privacy of patients is protected during all encounters with the healthcare system. However, a gap has opened up between the need to meet t...
Digital solutions are intelligently and seamlessly wrapping themselves around the complex lives of consumers in a bid to deliver deeply personalized services as and when required. Consumer expectations of the digital world are heightened by the resulting experiences, which ultimately creates further demands on organizations. If we wish to take adva...
Introduction: ‘LEANBH’ is a pilot research project providing remote healthcare monitoring to expectant mothers to improve the detection and treatment of hypertension during pregnancy, a leading cause of maternal and perinatal morbidity and mortality. Hypertensive disorders of pregnancy are a leading cause of maternal and perinatal morbidity and mor...
If we are to take advantage of the transformative power of IoT, we need to gaze into the future and consider the complex systems of interactions that are likely to emerge between humans and ever smarter things. Inherent in the design of all future technologies is the need for a speculative story assumed by the designers about how the future will un...
To date there have been a remarkably low number of ethnographies and little or no autoethnographies published in the IS field, where their merits have remained poorly diffused and understood among the IS community. While many autoethnographies begin as journal entries, narratives, blogs, or other forms of personal writing, what is not clear is: (1)...
Abstract: 1. Background: ‘LEANBH’ is a pilot research project providing remote healthcare monitoring to expectant mothers to improve the detection and treatment of hypertension during pregnancy, a leading cause of maternal and perinatal morbidity and mortality. The project is supported by funding from Science Foundation Ireland and involves four pa...
Purpose
– This paper aims to consider the case study of Ireland with regards to the implementation of a formal parliamentary technology assessment (PTA) capability. With emphasis on innovation and knowledge-based economies, society faces a proliferation of technological challenges with far-reaching unpredictable impacts. Elected representatives nee...
Society looks to science and technology when confronted with challenges such as terrorism, climate change, ageing society, and sustainable consumption. However, not all change is perceived by all stakeholders to be positive. The public sector has an increasing role in influencing the application of modern technologies: policy makers are confronted...
This paper lays a theoretical foundation from which it builds a typology of innovation search activities that can be used to characterize the openness of organisations. The typology is subsequently used as the conceptual lens when reviewing the extant literature in order to draw out recommendations for future research. This paper proposes that ther...
Measurement of innovation is critical to management but unfortunately it is an extremely tall order, which results in it being referred to as a 'black art'. It is particularly troublesome for firms, which operate in highly complex and turbulent environments. Extant literature is characterized by a diversity of approaches, prescriptions, and practic...
Evaluation in design research continues to be ad hoc and poorly performed. It is one of the single biggest weaknesses in existing design research. Part of the problem is undoubtedly disagreement around the nature of design research and the highly complex process around evaluating its scientific claims. These issues demand our collective attention....
Management literature is renowned for producing concepts and frameworks but few of these are translated into software-based
tools, even when they could be valuable to management. The area of innovation modelling is unfortunately a case in point.
Management has heretofore been unable to effectively capture, communicate, and share its innovation mode...
Wicked problems demand what Simon refers to as non-programmable decisions, which are novel, unstructured and unusually consequential (Simon, 1977, p. 46). Despite recognising the importance of decision design in tackling such problems, Simon described himself as someone who “devoted his scientific career to understanding human choice“ and he focuse...
Management literature is renowned for producing concepts and models but few of these are ever translated into software-based tools - even though they could offer value to managers. Innovation models are theoretical constructions that attempt to abstract from reality a set of interesting features that are useful in describing, explaining, and predic...
Making a theoretical contribution can be viewed as one of the most important and confusing objectives for a doctoral researcher. Focusing on the literature review process, this paper highlights the need to develop a pedagogical artefact that will enable a new doctoral researcher to assess the theoretical strength of the literature they survey and r...
Making a theoretical contribution can be viewed as one of the most important and confusing objectives for a doctoral researcher. Focusing on the literature review process, this paper highlights the need to develop a tool that will enable doctoral researchers to assess the theoretical strength of the literature they survey. Through synthesizing theo...
Literature reviews of innovation in organizations continue to demonstrate how the determinants of innovation are ambiguous and inconsistent across studies. In order to simplify the conceptualization of innovation processes, we propose a typology of innovation activities. We contend that typologies are more than simple classifications but are theori...
As academic scholars in an applied field our central mission is to develop theory that both contributes knowledge to the academic discipline and applies that knowledge to practice. However, our efforts in this regard are impacted by communication deficits, which limit the effectiveness of our theories. The effectiveness of theory is attributable to...
As academic scholars in an applied field our central mission is to develop theory that both contributes knowledge to the academic discipline and applies that knowledge to practice. However, our efforts in this regard are being impacted by communication deficits that in turn limit the effectiveness of our theories. The goal of this paper is twofold:...
Projects
Projects (3)
We are exploring the effect of macro- and micro-level factors on socio-cognition in diverse IT project teams. Our work also investigates participatory approaches towards dialogue for shared understanding (task / social).
The goal is to develop and validate platforms that collect, analyse and present patient data and associated risk factors to improve the management and treatment of health conditions. In addition, we seek to determine the impact of the resulting platforms on clinical decision making including the management (referral) and treatment (medication) of health conditions, and its associated costs (increase/decrease in referrals, length of hospital stay, and/or medication). Sample projects include:
1: LEANBH centres on the early detection of Blood Pressure disorders in pregnant women through home based monitoring of BP
2: PANDA centres on developing an Early Warning Scorecard for obstetric patients