Osam Sato

• Tokyo Keizai University

The Japanese information technology (IT) workplace is unique compared to that of other nations. IT represents a large sector of the country’s economy, and organizations need to develop proactive approaches to retain their IT workforce. In order to manage employee turnover, they need to understand the distinctive factors influencing employee turnove...

The purpose of this study is to explore the drivers of job satisfaction of IT workers in the East Asian context, particularly in Taiwan, Japan, and China. Using data collected from IT workers, decision tree inductions were employed to identify the predictors of job satisfaction. Results indicate that the level of education has no effect on job sati...

This study builds on relationship marketing literature and extends existing continuance intention theories by applying dual-factor model to understand the complex behaviors of Japanese consumers and continuance intention of using mobile financial applications, such as mobile banking and/or mobile wallet. The research model, originally developed by...

In this research, we study factors such as brand commitment in order to understand the affect of loyalty and satisfaction on continuance intention with mobile wallet applications in Japan. We developed a research model, based upon previous research constructs, where we propose and examine the four constructs. The main research question in this rese...

This research examined the role of the ease of use construct in determining the behavioral intention to adopt mobile apps by consumers in Japan, United States, and Philippines. The primary hypothesis of this study is that there is a difference in both the ease of use construct and the personal innovativeness construct of Japanese consumers versus c...

This paper examines the suggested and implied linkages relating to the measurement of information system success as proposed by DeLone and McLean (1992), within a marketing information systems framework. Empirical support is found for some of the suggested linkages, however, others are found not to hold true. In addition, the number of suggested di...

Many plants employ a variety of information systems (IS) to streamline business. Informatization, the business use of information systems, is believed to significantly improve plant performance. In this study, we explore the effects of IS on supply chain management (SCM) activities and effect of SCM capability on inventory turnover performance. Dat...

In this book, we define "organizational computing" as computing where vendors assume responsibility for the development of systems or software, and "end user computing" as computing where the responsibility is assumed by the end users themselves. Moreover, we define "institutional computing (I-type)" and "staff computing (S-type)" as computing envi...

End user computing in the field of medical treatment and care has a number of peculiarities, "the world of software developed by medical staff", which is unique from the viewpoint of the range of end users and the method of management when end user computing is implemented. All rights reserved-

This research looks at the adoption of social media (SM) applications comparing the factors that influence adoption at work. This exploratory study intends to examine factors of SM adoption that are common in both Japan and the United States. After a comprehensive literature review, we derived a research model for and tested related hypotheses with...

Implementation of functions and their integration with information systems (IS) is important for successful factory operation, and many IS (ERP and other IS) are used in such facilities. Implementation and combinatorial pattern of functions have certain similarities and differences. Levels of implementation and functional combination differ both am...

Journal of Information and Management (ISSN: 1882-2614) Vol. 30, No. 2. pp. 102-111, November 2009

Based on survey data from Italian and Japanese companies, six measurement scales are developed for practices, process, strategic guide, and capabilities for new product development as potential determinants of its financial performance, that is, attainment of profit goals and revenue goals. By employing a regression model with a country dummy varia...

We develop six measurement scales for practices, process, strategic guide, and capabilities for new product development as potential determinants of its performance, based on the survey data from Italian and Japanese companies. Eight indicators are proposed to measure new product development performance. Employing a regression model with a country...

In this paper, the authors describe a research project involving qualitative data collection from large organizations in the US, Japan and Europe. Its main objective is to understand what “distributed” means when discussing the management of distributed projects, an issue largely glossed over by the relevant literature. The discussion presented her...

Eight performance indicators are proposed to measure new product development (NPD) performance, since the performances cannot be treated as one dimension. We use the survey data from Italian and Japanese companies in machinery and electrical & electronics industries. Several important factors are abstracted from those performance indicators with di...

It is quite reasonable to presuppose that information systems provide various benefits to manufacturers. But we don't have much evidence on the benefits especially in Japanese manufacturing. In this paper we investigated the hypotheses presented by Matsui and Sato [6] [7] concerning the effects of information technologies and information systems up...

We comparatively analyzed the linkage from information technologies for production operations to benefits of production information systems, through competitive performance of each manufacturing plant, after presenting our research framework and hypotheses. A database for the analysis includes 164 factories in five industrialized nations. Informati...

We empirically analyzed the linkage from computer-based information technologies utilized for production activities to the perceived benefits of production information systems, further to the competitive performance of each manufacturing plant, after presenting our research framework and a series of hypotheses. A database used for the analysis incl...

We exercised a cross comparison analysis on the linkage among computer-based information technologies utilized for production activities, perceived benefits of production information systems, and competitive performance of each plant, using the database for 164 manufacturing plants located in five industrialized nations from three industries (machi...

The increase in business competitiveness forces companies to adopt new technologies to redesign business processes, improve products, and support organizational changes necessary for better performance. The literature on Competitive Intelligence (CI) touts its importance in providing corporate strategic vision to improve company competitiveness and...

The increase in business competitiveness forces companies to adopt new technologies to redesign business processes, improve products, and support organizational changes necessary for better performance. The literature on Competitive Intelligence (CI) touts its importance in providing corporate strategic vision to improve company competitiveness and...

Environmental sensitivity has gained much attention in business organizations; however, there is little empirical evidence on the business benefits from environment oriented measures. Some of the many promised benefits from environmental sensitivity are categorized and rated. The framework proposed by the Management Institute for Environment and Bu...

The emergence of Microcomputer, off the shelf software such as spreadsheet, telecommunication, and improvement of user-interface of them make End-User Computing (EUC) as a important application of computer technology in business. EUC growth rate is sky-rocketing now (Sprague R. H. Jr., and B. C. McNurlin (1986)). Every office use many microcomputer...

One of the functions of Information Resource Management (IRM) is coordination between the Information System (IS) department and the users. Models of this coordination mechanism are presented, and the results of two empirical studies obtained through questionnaires given to large Japanese companies are introduced. The objectives of this research we...