Omar MoufakkirGulf University for Science and Technology (Kuwait) · Department of Business Administration
Omar Moufakkir
Doctor of Philosophy
About
57
Publications
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Introduction
Omar Moufakkir currently works at the Department of Business Administration, Gulf University for Science and Technology (Kuwait). Their most recent publication is 'Examining the spirituality of spiritual tourists: A Sahara desert experience'.
Publications
Publications (57)
Both academics and practitioners increasingly emphasize employee engagement as a means to generate higher levels of job performance and organizational success. While the employee engagement literature is well established not much is known about employee engagement in the Arab region and engagement of the expatriate’s workforce living in these count...
Stigma is a well-established concept in the social sciences. It has recently found resonance in tourist studies. Stigma is a social-psychological condition that can be discrediting. This paper introduces stigma management in tourism studies and describes a set of stigma management strategies deployed by veiled and non-veiled Arab/Muslim women visit...
Few papers have examined the effect of oil prices on tourism receipts and the sensitive susceptibility of tourism to oil price changes. Little attention was paid to examining the asymmetrical effect of oil prices on tourism receipts, testing whether the positive innovations in oil prices has the same effect as their negative counterparts. As such,...
By examining the host gaze in a third space, this article proposes "liminal gaze" as a concept to study service encounter in light of liminality and cultural hybridity. The dynamics of gaze is examined through the lens of cultural distance with London's Chinatown as the study area. Gaze in tourism has mainly been studied in relation to two distant...
By examining the host gaze in a third space, this article proposes “liminal gaze” as a concept to study service encounter in light of liminality and cultural hybridity. The dynamics of gaze is examined through the lens of cultural distance with London’s Chinatown as the study area. Gaze in tourism has mainly been studied in relation to two distant...
The study looked at the interplay between immigration, stereotypes and metaperception, and the perceived negative experience of people from a developing country who are visiting relatives in a developed country, in relation to stigma by association. The study is informed by Goffman's (1963) sociological underpinning of stigma, Oberg (1960) culture...
Reversed culture shock is introduced as a surrogate for reverse culture shock to study the experience of tourists from developing countries visiting friends and relatives (VFR) residing in a developed country. The established concept of reverse culture shock postulates a state of emotional being, wherein negative feelings about one's own culture oc...
And that was true. I have always loved the desert. One sits down on a desert sand dune, sees nothing, hears nothing. Yet through the silence
something throbs, and gleams… “What makes the desert beautiful,” said the little prince, “is that somewhere it hides a well…” (de Saint
Exupéry, p. 8 to p. 70).
Not all tourists are alike and neither are their...
While there is a well-established body of recreational travel motivation literature, relatively little is known about travel motivation in the Arab world. This paper focuses on Kuwaiti citizens and uses Iso-Ahola’s seeking and escaping motivational theory to explore their motives and shed light on their behaviour. In-depth interviews and focus grou...
Purpose
Despite their popularity among tourists, information about low-cost accommodation is limited. The study focuses on hostels as tourist accommodation. The purpose is to document the perceptions of hostel front-desk employees about customers and examine employees’ perceptions from a cultural perspective. As culture moderates behavior in gener...
Purpose
This study aims to further an understanding of hospitality employees’ perceptions of their customers in the context of service encounter by utilizing the concepts of contact hypothesis and cultural distance in a multi-ethnic environment. The study compares perceptions of Chinese immigrants working in restaurants of their British patrons (fr...
Transformational tourism is about a change in thinking and behaviour through travel and tourism. In contrast to the first volume which focuses on tourist perspectives, this second volume focuses on host community perspectives of transformational tourism. This volume shows that through the tourist-host relationships, interacting with other people an...
This paper explores the tourism experience of the Arab and Muslim Tourist (AMT) visiting a (Western) developed country for tourism, from a critical socio-cultural perspective. Encapsulated in Goffman’s theoretical underpinning of the study of stigma, and informed by Said’s Orientalism, I used in-depth interviews to understand the tourism experience...
Innovation continues to play a key role in the sustained success of the tourism and hospitality industry. This review of the literature published in English demonstrates that innovation remains at the forefront of industry concerns. Innovations continue to be implemented across the industry from information and technology to management and educatio...
A call for theoretical, empirical/research-based and practice-oriented papers was sent to major tourism and hospitality academic networks. Nevertheless, despite the generic nature of the themes and the multiple attempts to encourage submissions, the response to the call remained small. Out of the few proposals received, we have been able to select...
This book addresses the social and cultural side of events and explores the role they have in fostering change and community development. It examines the transformatory function of events in the context of development studies - as phenomena that can promote and facilitate human development, including social, societal and individual change. The book...
This book addresses the social and cultural side of events and explores the role they have in fostering change and community development. It examines the transformatory function of events in the context of development studies - as phenomena that can promote and facilitate human development, including social, societal and individual change. The book...
Hottola introduced ‘culture confusion’ as a new theoretical model to overcome the inadequacies of Oberg’s ‘culture shock’. This article proposed culture unrest as a new conceptualization whereby culture shock is negotiated at home before the overseas trip begins. In the past years, the growing number of immigrants in some countries has transformed...
Despite progress in the inclusion of people with disabilities in society and in leisure participation, including access to tourism, their satisfaction with the tourism experience is still an area that receives limited attention in tourism research. Ingrained in the social psychology of tourism studies, the purpose of this study is to adapt the leis...
This book is about host-guest encounters in tourism, and specifically focuses on the host gaze. It identifies the aspects of the host gaze that distinguish it from the tourist gaze and from the conventional gaze encountered. It also identifies different types of host gazes and roles associated with them, as well as various categories of visitor tha...
This book is about host-guest encounters in tourism, and specifically focuses on the host gaze. It identifies the aspects of the host gaze that distinguish it from the tourist gaze and from the conventional gaze encountered. It also identifies different types of host gazes and roles associated with them, as well as various categories of visitor tha...
Most tourism theories have been developed from the tourists' perspective, including the seminal work by John Urry, 'The Tourist Gaze', which is now a classic text. The Host Gaze in Global Tourism is a unique book for researchers and students as it is the first to look at the host gaze from within the host community. It discusses how the gaze is con...
This book makes a contribution to the understanding of tourism controversies. Its purpose is to provide a platform for open debate and intellectual discourse with a variety of views on perceived controversies or manifest conflicts firstly within tourism (endogenous controversies), but also in the multidimensional contexts of environment and civil s...
This book makes a contribution to the understanding of tourism controversies. Its purpose is to provide a platform for open debate and intellectual discourse with a variety of views on perceived controversies or manifest conflicts firstly within tourism (endogenous controversies), but also in the multidimensional contexts of environment and civil s...
This book makes a contribution to the understanding of tourism controversies. Its purpose is to provide a platform for open debate and intellectual discourse with a variety of views on perceived controversies or manifest conflicts firstly within tourism (endogenous controversies), but also in the multidimensional contexts of environment and civil s...
Tourism impacts on locations in many ways - socially, environmentally, culturally, and economically. This book examines some well established controversies in tourism and some newly emerging controversial aspects associated with tourism as an activity and a business. Controversies involving clashes between visitors and host communities, the rights...
Despite their growing numbers as consumers and citizens, and in spite of the ongoing discussion about immigrants and integration in many countries, ethnic minorities remain almost invisible in the tourism literature on consumer behavior, tourism rights and enjoyment, and the effects of tourism on integration. Ethnic minorities are not a homogenous...
The Contact Hypothesis suggests that contact between people of different cultural backgrounds may result in positive and negative outcomes. As people are more likely to develop social contact with their own national group, or those with a similar background, it was posited that Dutch hosts were more likely to develop positive social contact with Ge...
Information about customer satisfaction and service quality in the hospitality and tourism industry is hardly visible in the academic literature, mainly due to the proprietary nature of the data. Similar information in the airline industry literature is even less visible, even though policies change. One of the most recent policies in the airline i...
The objectives of this book are threefold: (i) to identify and learn from examples of a positive relationship between tourism and peace; (ii) to make available the output of and to stimulate further academic research and scholarship focused on the tourism and peace proposition; and (iii) to move on from the original question of whether tourism cont...
Tourism has the potential to contribute to world peace, and through appropriate management, to address current realities such as globalization, migration, conflicts, prejudices and poverty. By providing a range of international perspectives and case studies, this book discusses the interrelation between peace, conflict resolution and tourism, the r...
The objectives of this book are threefold: (i) to identify and learn from examples of a positive relationship between tourism and peace; (ii) to make available the output of and to stimulate further academic research and scholarship focused on the tourism and peace proposition; and (iii) to move on from the original question of whether tourism cont...
Making an empirical contribution to the understanding of tourism as a development mechanism in poor regions and countries, this book looks at the successes and paradoxes of tourism in this role and considers why tourism as a catalyst for economic development can be a controversial device. It offers a perspective on theoretical frameworks and uses i...
There are windmills in several countries in Europe; however, it is the Netherlands that is known as the country of windmills, because it has the largest concentration of windmills in the world. As heritage buildings, windmills contribute to national pride and to the tourism marketing images of the country. However, the number of windmills has been...
The US population is aging and those aged 65 years and older constitute an important segment of the population. One-half of those aged 65 years and older participated in casino gaming in 1998 (approximately 16 million), and this number is expected to increase with the increasing number of casinos and the growing number of the elderly. In reality, c...
People take international pleasure trips for different reasons. The objective of this study was to investigate the reasons behind taking international pleasure trips during wartime. The research took place during the second week of the Iraq war. Recognizing safety as a strong factor that influences travel and vacation taking, we randomly selected 1...
Debates surrounding casino gaming development in the US often are based on the assumption that the opening of a casino is followed by an increase in crime in the host community and surrounding areas. This paper examined crime volume in Detroit, Michigan and neighboring communities before, during and after the three Detroit casinos opened. Findings...
Several communities have adopted casino gaming as an economic impact strategy. The main reasons for casino development are: to generate tax revue and to keep local gaming money inside. In 1996, Proposal E allowed the City of Detroit the establishment of three land-based commercial casinos. The first Detroit casino opened in 1999, however, debates a...
Thesis (Ph. D.)--Michigan State University. Dept. of Parks, Recreation and Tourism Resources, 2002. Includes bibliographical references (leaves 268-278).
Questions
Question (1)
This is not about a response check. Rather, it's about what the participants think. I am measuring employee engagement, have done interviews because it is a specific context, and all the interviews contain negative statements about the antecedents of employee engagement in their workplace. For example, they say: "I don't feel motivated", "I don't trust my manager", etc. Subsequently, I ended up with many negatively stated statements in my questionnaire. Is it a problem? Thank you for your intellectual and technical generosity.
