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June 2019 - January 2021
King's Digital Lab
How will a content-based recommender system be perceived by museum visitors? How will it transform visitor experience, and how can we adapt recommender systems to meet the needs of users in the museum domain? In this paper, we demonstrate the implementation of a content-based recommender system to generate personalised museum tours within the UCL G...
Recommender systems have been used in physical museums to improve visitor experience; yet to assess their impact empirically, researchers often rely on the user experience criteria alone. In this paper, we examine the multidimensionality of visitor experience, specifically the components and factors that shape it. We present a framework that is bui...
To identify whether and how recommender systems can improve visitor experience in physical museums