Olcay Bektaş

Olcay Bektaş
Uludag University · Department of Economics

Res. asist.

About

12
Publications
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26
Citations

Publications

Publications (12)
Technical Report
Full-text available
This ERASMUS+ funded project, “Developing the cross-cultural skills of graduates in response to the needs of European enterprise”, is developed in response to recent research highlighting the importance of intercultural competencies for graduates wanting to work in Europe, the employers’ needs, and the intercultural competencies and skills higher e...
Article
Tertiary education is accepted as one of the engines of economic growth at the national level. However, as far as is known, there have been only a few research studies in the literature on efforts to increase the quality level of tertiary education institutions that have both an extensive data set and are based on the context of a developing countr...
Article
Full-text available
Günümüzde firmalar tüketicilerin tercihlerinde belirleyici olmak ve tüketicilerin tepkilerini hızlı bir şekilde ölçme baskısı altındadır. Çünkü firmalar tüketicilerin beklentilerine hızlı bir şekilde cevap vererek rekabette önde olma çabasındadırlar. Sosyal medya bu beklentileri anlama ve müşteri etkileşimini geliştirme potansiyeline sahiptir. Çünk...
Chapter
Full-text available
It is clear that ISO 9000 Quality Management System and Total Quality Management have an extensive literature. However, it is observed that the literature principally focuses on implementation consequences of them. In this study, ISO 9000 Quality Management System certification process in a faculty of a Turkish public university is taken into consi...
Chapter
Full-text available
In the literature, it is strongly claimed by some studies that the content of a vision statement may be an appropriate mean to reach some desired individual, group and organizational level results. In addition, the idea relating to vitality of various types of innovation for different sorts of organizations has been supported by findings of many em...
Conference Paper
This paper investigates the relationships between organizational size, age and the decision on adoption of new management techniques on the context of the Turkish higher education institutions. The data was collected from higher education institutions in the Turkey (n=112). The findings of the binary logistic regression indicated that organizationa...
Conference Paper
Bu çalışma örgüt ölçeği, yaşı ve ilgili örgütün bir yönetim tekniğini benimseme/benimsememe kararı değişkenleri arasındaki ilişkiyi, Türkiye’deki yükseköğretim kurumları bağlamında incelemektedir. Dolayısıyla, çalışmanın verisi Türkiye’deki yükseköğretim kurumlarından toplanmıştır (n=123). Lojistik regresyon analizinin bulguları örgüt ölçeğinin (id...
Article
Full-text available
There is an extensive literature on antecedents and positive/negative consequences of quality management in manufacturing organizations. However, studies that focus on quality management in higher education institutions are inadequate. In addition, these studies are generally based on developed countries and small samples. This study examines the s...
Chapter
Full-text available
In literature, it is claimed by some studies that the content of a vision statement can be a tool to reach some desired individual and organizational level results. The importance of various types of innovation for organizations has been supported by many empirical studies. Therefore, this study investigates the effect of a vision statement's conte...

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Projects

Project (1)
Archived project
Investigating the relationships between organizational size, age and the decision on adoption of new management techniques on the context of the Turkish higher education institutions. Determining if there is any gap between statement and actions of top managerial levels of universities regarding total quality management. Determining the organizational reasons for adopting quality management systems in Turkish universities. Investigating the effects of quality management system practices on the student and employee satisfaciton.