Nur Fazidah Elias

Universiti Kebangsaan Malaysia | ukm · Faculty of Information Science and Technology

This study aims to identify the critical success factors that influence the effective use of Learning Management Systems (LMS) at technical and vocational institutions in Malaysia. From the literature review, we have identified two groups of factors which are human and technology factors. The human factor is a latent factor that will be measured by...

The major challenge that, the Higher Education Institutions (HEI)s are facing, at present time, is the unproductive management of information, therefor the implementation of Knowledge Management System (KMS) becomes a must to provide many profits to students and lecturers with updated information as well as documented records as an evidence that re...

As data drives the digital evolution, the role of big data becomes increasingly essential. Big data is making its presence known in almost every industry and has the potential to transform the business world and society on a large scale. Given that the higher education institutions in Iraq are still in the early stages of using big data, studying f...

The service definition is changing throughout the times. Services were previously defined as work done by a person to benefit others, such as banking, health, transportation, and hospitality services. However, today’s world, laden with information, communication, and technology, has made traditional services into service science. Service science fo...

The result of substantial investment and the formulation of impressive policies for e-government implementations has transitioned Ghana from a mediocre to a high e-government readiness in the latest United Nations Biannual E-Government Development Index (EGDI). Ghana is the only African country to achieve this feat. However, how e-government servic...

Augmented reality technology is attracting increased attention, given the popularity of the smartphone. The utilisation of the smartphone with AR technology is also enabling mobile augmented reality (MAR) to become accessible. Stereoscopic vision offers users the benefit of depth perception, which can help improve user memory. Therefore, this study...

In recent decades, Malaysian Internet usage has rose rapidly. Malaysia Internet penetration rate has achieved 80% or equivalent to 26 million Internet users. With the rapid growth of the internet usage in Malaysia, consumers are now starting to purchase product and services via online medium. This chapter focuses on how Malaysian consumer value onl...

Developing countries invest heavily in e-government systems mainly to deliver prompt and better service to citizens, engage them in decision-making processes, enhance transparency and accountability of institutions towards policymaking, and to minimise the prospects of corruption. Despite widespread enthusiasm and progress in e-government developme...

This study discusses on psychomotor factors in the use of learning management system (LMS) at polytechnic institutions in Malaysia. The use of LMS system in conventional education focuses more on cognitive and effective factors. This is different in the technical and vocational education which emphasizes on affective and psychomotor factors. This s...

This study is conducted to identify disruptive factors affecting the performance of Small Medium Enterprise supply chain in the livestock industry. The role of supply chain management in the livestock industry starts from selection of breeders, equipment suppliers to distribution of slaughter meat to retailers, distributors and end users. Through a...

Discrete mathematics is an important subject in the learning of information technology especially for programming and software development. It is a compulsory subject offered to first year students of Undergraduate Degrees in the Faculty of Technology and Information Sciences (FTSM). Discrete mathematics is a subject that is difficult to learn beca...

Business organisations need to implement information systems (IS) mainly for keeping track of and managing its business activities, from planning to product delivery. In the last four decades, the information systems recorded low rates of success. Many IS projects, especially in the public sector, fail as a result of poor user engagement in the inf...

Online advertising, also called online marketing or internet advertising is a form of marketing and advertising which uses the internet to deliver promotional marketing messages to customers. Advertising on the web plays a critical role in e-Commerce. In spite of its purpose there are people who are still not willing to use online ads. Therefore, t...

The evaluation and selection of inappropriate open source software in learning management system (OSS-LMS) packages adversely affect the business processes and functions of an organization. Thus, comprehensive insights into the evaluation and selection of OSS-LMS packages are presented in this paper on the basis of three directions. First, availabl...

Many open source software (OSS) learning management system (LMS) packages are available in the market and this has caused difficulty for users in choosing the best LMS. The aim of this paper is to present a method to evaluate and compare OSS LMS packages to select the optimum platform based on the software functionality criteria for each system, in...

This paper considers the user acceptance of online hypermarket shopping system in Malaysia based on proposed Unified Theory of Acceptance and Use of Technology (UTAUT) model. The proposed UTAUT modal have additional constructs such as perceived cost and perceived trust. Besides that, word-of-mouth is also being introduced into the model. In order t...

Educational software e-Learning have become very crucial for modern societies. One of the most important used techniques is the web-based learning. Modern societies are divided into two types of students: Regular and gifted students. The later has various distinguished abilities compared with regular ones. In this research, a model to improve e-Lea...

Open Source Software (OSS) in the education field has often been recommended by different researchers in literature. Despite the fact that there has not been evidence, yet, of current OSS dominance over traditional methods, OSS use in education has been steadily increasing and expanding covering new domains. The reputation of the OSS learning syste...

The quality of online services is playing an increasingly important role in determining customer satisfaction. If customers are satisfied with the services received through the online system, it is likely they will keep using the system. The purpose of this study is to assess the perceived service quality of airline websites attributes in Malaysia...

Learning Management System (LMS) as a part of e-learning has become very crucial for modern societies. LMS uses several techniques, one of the most used ones is web-based learning. Modern societies are divided into two types of students: i) Regular students, and ii) Gifted students. Gifted students have various distinguished abilities compared with...

With the growing importance of the internet in business, the quality of online services is playing an increasingly important role in determining customer satisfaction. One of the problems of many airline industries is how to measure customer satisfaction regarding their experience of using online services. This study seeks to determine factors affe...

The process of quality improvement in every Government department will be able to run smoothly and continuously to support performance measurement system quality. Performance measurement is an important tool to support the effectiveness of the program, helps to produce results and increase the effectiveness of communication. There are many factors...

ABSTRAK Proses peningkatan kualiti di setiap jabatan kerajaan akan dapat berjalan lancar dan berterusan dengan sokongan sistem pengukuran prestasi kualiti yang baik. Pengukuran prestasi merupakan satu kaedah penting yang menyokong keberkesanan program, membantu dalam penghasilan keputusan dan meningkatkan keberkesanan dalam komunikasi. Terdapat pel...

This study seeks to measure customer satisfaction towards airline website services. Online service refers to any information and services provided in the internet. As the importance of internet grows in the business field, the quality of online services plays an even more important role in determining customer satisfaction. This study aims to exami...

Abstract Using technology in education such as the learning management systems (LMS) become an imperative. It would be crucially useful to understand how instructors become experts in using such technology which lead to high level of satisfaction. This study presents the results of an instructor’s satisfaction survey of 110 instructors involved in...

Several types of learning management systems (LMSs) are used in distance learning courses to facilitate the learning process by delivering the course content and opening new paths of communication between instructors and learners. The LMSs used in most institutions have generally been developed based on e-learning requirements or for training purpo...

Final year project for undergraduate student of Industrial Computing programme at the Faculty of Information Science and Technology is compulsory as a requirement for acquiring the Bachelor of Information Technology degree. Projects undertaken by these students are often related to their supervisor's research interest. There are six main areas of r...

Information Systems researchers have employed a diversity of sometimes inconsistent measures of information system (IS) success, seldom explicating the rationale, thereby complicating the choice for future researchers. Moreover, less attention has been given to developing a standard measurement model that can be used across different context. Hence...

The importance of canvassing multiple levels of stakeholders (i.e. Strategic, Managerial, Operational and Technical) for measuring information system (IS) success has been discussed by academics for several decades. From the literature, it is apparent that IS success researchers have measured IS success from different groups of stakeholders. This m...

Information Systems researchers have employed a diversity of sometimes inconsistent measures of IS success, seldom explicating the rationale, thereby complicating the choice for future researchers. In response to these and other issues, Gable, Sedera and Chan introduced the IS-Impact measurement model. This model represents �the stream of net benef...

Companies making large investments in information systems anticipate positive impacts on their organisation. Measuring information systems effectiveness or success has been an important criterion for practitioners and researchers in justifying the associated investment, both pre- and post-implementation. Often this kind of impact simply relates to...

For over a decade, IT expenditure in China and Malaysia has shown a significant increase, as organisations in these countries are increasingly dependent on information systems (IS) for achieving strategic advantages and business benefits. However, there have been numerous reports of dissatisfaction with IS, and in some cases the effectiveness of th...