Nunzio Casalino

Università Telematica Guglielmo Marconi · Department of Economics and Management Sciences

Mentoring programs developed at universities are an effective method of supporting student development. The participation in these programs brings them many benefits. These benefits include increased prestige in the community, gaining new experiences and achieving defined goals in the case of universities. It is essential to improve the mentoring p...

The Member States of the European Union are committed to pursuing objectives of innovation and transformation of public procurement processes. Their goal is to foster transparent relations between citizens, organizations, and institutions and the principle of mobility within the single market. Digital technologies are playing a decisive role to rea...

In response to the negative COVID-19 impacts, it is urgent to support digital transformation plans at all levels of educational online activities. Fundamental it is also to support new inclusive digital pedagogical methods and skills for a resilient free adoption of digital tools for academic teachers (digital integrated learning, advanced multimed...

Digitalization is enabling a higher productivity across the organizations, facilitating the creation of new and better products and services with fewer resources in the workplace. The progressive increase of digitalization of documents and processes can allow the digital transformation by the redesigning of all organizational processes to increase...

Advancements in digital transformation, artificial intelligence, cloud computing, the Internet of Things (IoT), block-chain, big data, smart-working, information systems’ interoperability, etc. are changing the nature of the link between technology and employment in public sector. There is the potential that these changes could bring also benefits...

The process of digital transformation requires a careful management since it involves a set of technological, organisational, cultural and social changes that impact the organization as a whole. For that reason, in order to reach satisfying results, it is not enough to passively adopt digital technologies throughout the organisation. Instead, it is...

The international mobility and the overseas assignment of employees as part of global operations are growing of importance for financial organizations. However, these organizational aspects can also bear risks for both the employee and the companies. They may cause problems that affect the performance, motivation, satisfaction and retention of empl...

In the current knowledge economy, companies need to develop competitive advantages based on an adequate and intensive use of innovation processes and Information and Communication Technology (ICT) that are becoming essential elements of business success in today’s European market. The purpose of this paper is to introduce and discuss the benefits o...

The present paper regards risk, threats and organizational issues that are associated with human behavior;e.Business is no exception. Organizational actors in e.Businessorganizations make security decisions with a wide variety of meanings: information systems interactions, access to physical premises, behavior within the workplace, utilization of t...

To enhance the competitiveness and the turnover of businesses in the fast-paced world of today means adopting the emerging Automation & Robotics (A&R) equipment that, in turn, require the upskilling and training of employees to enable effective implementation of the business processes. This poses a significant challenge to manufacturing Small and M...

Motivation is a process consistent of numerous factors that make employees continually interested and committed in their job: it is done by stimulating their unique characteristics and their own needs/energies. Dealing with a managerial context, this paper provides a wide discussion about the different keys that encourage motivation and empowerment...

The article describes the research and implementation of a register of digital infrastructures, in line with the European Directive INSPIRE and the new Directive 2014/61 / EU of 15 May 2014, capable of supporting the public administrations in the census of infrastructure available. Thanks to the experiments planned on some municipalities of Lombard...

Recent debate and associated initiatives dealing with public sector innovation have mainly aimed at improving the effectiveness and efficiency of the delivery of public services and improved transparency and user friendliness. Beyond typical administrative reforms, innovation is expected to help address societal challenges such as the aging populat...

The purpose of this paper is to describe the research activities and recognize the realization of a European virtual registry of underground infrastructure on cloud. In order to create a harmonized virtual registry of infrastructures at European level, the research intends to develop procedures for the preparation of maps and regulatory provisions...

At the present, the focus on management and corporate governance of banks will play an ever more crucial role given the prevailing importance of banking institutions as a source of finance for the corporate sector. Improved board structures, administrative procedures and disclosure requirements could result in better-governed banks, which are more...

Virtual environments developed thanks to the use of advanced technologies, allow participants to experience in a full and total way learning and knowledge, from a subjective perspective, where multisensory interaction is provided. The social business context of learning can be improved by the content itself. It is suitable to create social on-line...

Many studies have tried to identify the costs of excessive loads and regulatory burdens on companies, citizens and public administrations themselves. Beyond the specific quantifications, what emerges from the analysis is that the incidence of costs from regulation and bureaucratic costs on the competitiveness of the economic-productive system is pa...

Accomplishing interoperability among public information systems is a complex task not only by the variety of technological specifications and by the nature of the organisations in which the systems are implemented, but also because a detailed evaluation and analysis of the multiple aspects involved is lacking. The aim of this paper is to identify a...

Many European countries and international financial institutions have tried to address the problems of high transaction costs and risks by creating subsidized credit programmes and/or providing loan guarantees. Such projects have often fostered a culture of non-repayment or failed to reach the target group or achieve financial self-sustainability....

Virtual environments developed thanks to the use of advanced technologies, allow participants to experience in a full and total way learning and knowledge, from a subjective perspective, where multisensory interaction is provided. The social business context of learning can be improved by the content itself. It is suitable to create social on-line...

To become innovative and competitive manufacturing contractors, SMEs have to be capable to supply manufacturers with advanced equipment, components, and tools for improved manufacturing and engineering operations. Besides, despite their foremost numbers and importance in job creation, traditionally SMEs encounter difficulty in obtaining formal cred...

Skills, blameless behaviour and performances of public top managers are critical for the success both of the general performance of public administration and of public administration reform attempts. With national policy making becoming increasingly complex and ever more exposed to international co-ordination, as is the case in all EU Member States...

Accomplishing interoperability among public information systems is a complex task not only by the variety of technological specifications and by the nature of the organisations in which the systems are implemented, but also because a detailed evaluation and analysis of the multiple aspects involved is lacking. The aim of this paper is to identify a...

The purpose of this paper is to present the main results of a project on European cloud registry of infrastructures and the development of an e-course for acquiring knowledge concerning cloud advantages. In order to create a harmonized virtual registry of infrastructures at European level, the research intends to develop procedures for the preparat...

The paper describes activities and results achieved together the organizational and economical aspects of the project EETAH-on-line (European Education, Training and Accreditation in Hematology on-line). The main goal is to improve and harmonize professional skills and competences in this medical field. The target groups are the following: students...

The developing of the Open Government Model is allowing an organizational revolution for public administrations, providing to citizens and entrepreneurs a better access to information and public services. It also can allow the increasing of transparency in public agencies and citizen participation, indirectly enhancing collaboration and facilitatin...

The aim of this study was to investigate the collaborative learning in an online environment in order to assess the role of technology in determining individual learning of students. It describes the benefits of using a wiki in education and how it can allow students to work together to reach a common goal, giving them a sense of how writing can be...

Informal learning is defined as the learning process which occurs in the workplace and is neither determined nor designed by an organization. Designing a methodology for identification and recognition of non-formal and informal learning could help managers to give employees a better autonomy and better forms of experiential learning and skills. So...

The aim of this study was to investigate students’ perceptions of wiki and how these perceptions in turn influence their usage behavior. These tools, if well managed, offer a variety of powerful information sharing and collaboration features. Indeed it is described a wiki tool and its role for communication and collaboration within a traditional...

Virtual environments developed thanks to the use of advanced technologies, allow students to experience in a full and total way his/her learning and knowledge, from a subjective perspective, where multisensory interaction is provided. The social context of learning can be created from the content itself. If we can create social spaces on-line than...

The aim of this paper is to present and discuss the benefits of online training in quality control and quality management for professionals and managers of small medium enterprises (SMEs). Moreover, this paper is an attempt to understand how this training can contribute to the improvement of SMEs' activities and the achievement of their business pe...

In this paper we describe an innovative approach to the governance of knowledge management systems and services, currently applied in the Italian Public Administrations domain, which could be easily replicated in other countries as well. This approach is being applied in the framework of Italia.gov.it, a governmental on-going project aimed to the e...

This article is aimed at researching an organizational concept of informal learning, which can be described figuratively as an iceberg: Mostly invisible on surface and immense in its mostly submerged informal aspects. The main goals of this research are 1) to better understand and improve a recognition of non-formal and informal learning acquired t...

In this paper we describe an innovative approach to the governance of knowledge management systems and services, currently applied in the Italian Public Administrations domain, which could be easily replicated in other countries as well. This approach is being applied in the framework of Italia.gov.it, a governmental on-going project aimed to the e...

The purpose of this work is to investigate the benefits of the introduction of a specific online environment in the training process of European civil servants. It includes the final results and the organisational impact of a training course combining 24 h of e-learning courses and 30 h (1 week) of intensive in-class courses. For each module, the e...

The purpose of this paper is to introduce and discuss the benefits of on-line training on automation and innovation fields and try to explain their organizational impact on small and medium-sized enterprises (SME). Besides it tries to understand what are the main barriers for SMEs with respect to the realisation of their innovative potential and th...

In this paper, we developed a new System Dynamics model in order to identify the benefits arising from the digitization process in the Italian Public Administration. Our study initially describes the problem in terms of the underlying structural relationships among the variables that constitute the system. A systemic approach allows introducing man...

This study provides a System Dynamics model built to identify the benefits arising from the process of digitization in the Italian Public Administration. The paper describes the process in terms of the causal relationships between systemic variables that define the underlying structure of the problem. The analysis focuses on the interaction between...

This study provides a System Dynamics model built to identify the benefits arising from the process of digitization in the Italian Public Administration. The paper describes the process in terms of the causal relationships between systemic variables that define the underlying structure of the problem. The analysis focuses on the interaction between...

The partnerships between research, public administration and ICT industry are considered the main ways to enhance development and competitiveness, but often they involve several organizations, stakeholders and actors. Groupware systems can support collaborative activities using the technology to assist group processes such as information sharing, p...

The purpose of the study will be to investigate the benefits of the introduction of e-learning and of a specific online environment in the training process of European civil servants. It describes the final results and the organisational impact of a first pilot training course combining 24 hours of e-learning and 27 hours (one week) of in-class cou...

This study presents a solution to add annotation functions to an available digital library management system. The solution is based on the integration of a specialized annotation service into an existing digital library, where the annotation service supports the creation, reading and listing of annotations together with the possibility of searching...

This paper proposes the definition of a generic infomediation-procurement process for the analysis of ICT added value at the business process level. The interest on this approach lays in one hand in the separation of the information treatment from the procurement process in order to extract its added value and describe it as an independent process,...

The methodology of global management of the distribution process, i.e., the Supply Chain Management (SCM), has gained a high level of diffusion in modern organizations. At the moment the supply chain plays a critical role and constantly challenges the health care domain. In this field, the SCM approach intends to manage the whole specific goods sup...

This paper explores the influences that the interorganizational relationship has on the use of ICT characteristics in the supply chain context. In particular it analyzes the emergent patterns of SCMS use considering the underlying supported business process. The performed case study confirms the positive link between relational specific attributes...

The motivation of the current paper is the search for responses about decision making in both context, computer and non-computer scenarios, thus whether no difference shall be found, the large behavioural literature on non-computer decision making can be used to interpret security issues. The effort is then devoted to identify organisational theore...

Application and context aware infrastructures involve directly the network in the execution of application-layer tasks through special devices, referred to as cards, placed in network nodes. The sharp separation of distributed applications and network is smoothed and, by performing part of the application or middleware inside the network, it is pos...

This paper presents a study of the strengths and weaknesses of written, multimedia and oral feedback from usability evaluations to developers. The strengths and weaknesses are related to how well the feedback supports the developers in addressing usability problems in a software system. The study concludes that using the traditional written usabili...

TOCAI.IT is an on-going Italian 3-year project, funded by the Ministry of Universities and Scientific Research under the FIRB program for the basic research, aimed at developing an integrated group of methodologies, techniques and software systems based on the most advanced knowledge technologies for the on-the-field analysis, specification, implem...

For technical and architectural reasons data in information systems are often redundant in various databases. Data changes are propagated between the various databases through a synchronization mechanism, which ensures a certain degree of consistency. Depending on the time delay of propagating data changes, synchronization is classified in real tim...

This paper concentrates on Public Private Partnership (PPP) as the main instrument for providing e-services to Public Administrations (P.A.). The objective is to identify the basic element necessary to undertake a PPP in this field and the implementation warnings for the success of this kind of projects. After a brief description of the e-services...

In this paper the current offer of programs and courses in IS, focusing on the Italian faculty of economics, is investigated. More in details the Master of Science in Information Systems (MSIS06) model and the Italian ministerial class for second degree 100/S are taken as a reference for a quantitative evaluation.

The expression geographically isolated technical workers (GITWs) addresses those individuals which carry out technical tasks and work distant from any other member of their organization. In recent years firms have made substantial investments in Knowledge Management Systems (KMSs) in order to support knowledge acquisition by distant workers. KMSs,...

The premise of this work is based on a belief that information technology is an important driving force not only for following new business strategies but also for contributing to the reorganization of entire business sectors. Normann’s work “Refraining Business” which has been taken as a point of reference for investigating the factors which enabl...

What do we mean by implementation, defined as the conversion into concrete actions of an e-government programme? Is it possible to assess the results in terms of the capacity to offer solutions to problems of public import? Literature suggests the need to evaluate the outputs, outcomes and impacts of public programmes. Nevertheless, these principle...

The role of IT in the make-or-buy dilemma represents one of the most important topics in the IS research field. This dilemma is becoming increasingly more complex as new players and new services appear in the market landscape. The last few years have witness the emergence of electronic marketplaces as players that leverage new technologies to facil...

How can self-generating KMS be designed so that contributions arise from intrinsic motivation, or knowledge worker’s personal attachment to knowledge, rather than external influences? Building on previous work on psychological attachment in information systems and psychological ownership in organizational sciences, we introduce KMS design principle...

The Italcementi case is a paradigmatic example of how a technological innovation process can lead to overall change of a firm’s organizational and value creation model. The success of the process does not lie so much in the validity of the technological solution, but rather in the ability to manage the change process itself, the main pillars of whi...

In business practice and in scientific research business models seem to have caught much attention as this phenomenon has been investigated by many disciplines, with different objectives and point of views. Researchers’ general opinion on business models is based on value and information technology in an organization or a set of linked ones. Anyhow...

The present study integrates the technology acceptance and convergence streams of research to develop and test a model of individual adoption of convergent mobile technologies. Adopting structural equation modeling, we hypothesize that relative advantage, effort expectancy, social influence and facilitating conditions affect directly individual att...

It is well known that software complexity affects the maintenance costs of proprietary software. In the Open Source (OS) context, the sharing of development and maintenance effort among developers is a fundamental tenet, which can be thought as a driver to reduce the impact of complexity on maintenance costs. However, complexity is a structural pro...

The dematerialization problem is still young, it hasn’t been well analyzed yet and its definition is nearly absent in the literature. This paper concentrates on the problem with a methodological approach which will try to describe the underlying structures, the overall system behaviours, processes and stakeholders. We will give an interpretation of...

The paper analyses the organizational implications of an advance CRM strategy adopted by customer-oriented service companies in the credit card issuing sector characterized by high investments in very advance technological infrastructure. The study is based on a multiple case analysis. The research model is focused on the evaluation of the organiza...

The “internetworked” enterprise domain poses a challenge to IT researchers, due to the complexity and dynamicity of collaboration processes that are to be supported in such a scenario typically. A major issue in this context, where several entities are possibly involved that cooperate according to continuously evolving schemes, is to develop suitab...