Noella Edelmann

University for Continuing Education Krems · Department of E-Governance and Administration

There is extensive literature on stakeholder theory and knowledge management in the private sector, but less on the public sector, particularly in the context of public participation projects. Public participation initiatives are often designed using a case-by-case approach to identify relevant stakeholder groups, the engagement methods, and the to...

The public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaborati...

The digital transformation of public administrations contributes to the re-design and re-structuring the organizational processes and practices. Research on the digital transformation of public administrations often focuses on responding to the needs and providing benefits to external stakeholders and users, such as citizens and businesses. The stu...

Digitalisation has changed society, and, as a result, public administrations are required to undergo significant changes to satisfy emergent societal needs. These changes impact all areas of the public sector, including the development and provision of digital services, the design of processes, and the development of policy. To implement the digita...

Co-creation focuses on engagement with citizens and other stakeholders with public administrations to develop innovative processes or public services. The integration of resources and knowledge mediated by technology can lead to the emergence of novel outcomes (such as products, services, processes, and social practices), but it is necessary to und...

The European Commission’s eGovernment report states that “eGovernment in Europe is characterized by a “virtuous circle”: public administrations develop better and better digital services because user demand is high; and more and more users access government services online because these services are available and easy touse” [1]. In this report, Au...

Die Modernisierung der öffentlichen Verwaltung hin zu agilen und nutzerzentrierten Arbeitsweisen kann u.a. durch die Teilnahme an Innovationsfellowships erreicht werden. Diese Veröffentlichung beschreibt wie Innovationsfellowships erfolgreich umgesetzt werden können. Dazu werden zehn Handlungsempfehlungen beschrieben, die Entscheidungsträger in der...

Although governments and public sector organisations are known for being bureaucratic and hierarchic, they are being encouraged to move to models of digital and more participatory governance. This involves the use of digital tools and methods that are able to support active citizen roles, stakeholder participation and co-production. Whilst the focu...

Open Access scholarly literature is scientific output free from economic barriers and copyright restrictions. Using a case study approach, data mining methods and qualitative analysis, the scholarly output and the meta-data of the Open Access eJournal of e-Democracy and Open Government during the time interval 2009-2020 was analysed. Our study was...

Intraorganizational knowledge and information sharing are important steps toward more-accessible organizational knowledge. The aim of this study is to qualitatively explore factors that contribute to employees' motivations for sustaining intraorganizational knowledge-sharing behaviors and to examine the impact of these factors in a quantitative stu...

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of coproduction of public services as a key element to public service delivery a...

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public services as a key element to public service delivery...

This book constitutes the proceedings of the 13th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2021, held in Granada, Spain, in September 2021, in conjunction with IFIP WG 8.5 Electronic Government (EGOV 2021), the Conference for E-Democracy and Open Government Conference (CeDEM 2021). The 16 full papers presented were c...

The editorial from managing editors comprises information on the published articles as well as new information regarding the activities around JeDEM.

Journal editors of all types of scholarly publishing face various issues and choices in order to support the development of the journals they lead and manage. One particular issue is what strategic choices can be made to enhance the visibility, accessibility and impact of research published in their journal as much as possible. Another issue is how...

Open access (OA) publications play an important role for academia, policy-makers, and practitioners. Universities and research institutions set up OA policies and provide authors different types of support for engaging in OA activities. This paper presents a case study on OA publishing in a scholarly community, drawing on qualitative and quantitati...

This paper explores the connection between membership in the Open Government Partnership (OGP) and digital transformation. It employs a qualitative research approach and document analysis to examine OGP Independent Reporting Mechanism (IRM) Reports and government self-assessment reports, to get a sense of the nature of digital transformation commit...

This book constitutes the proceedings of the 12th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2019, held in Linköping, Sweden, in August/September 2020, in conjunction with the 19th IFIP WG 8.5 IFIP International Conference on Electronic Government (EGOV 2020) and the International Conference for E-Democracy and Open Gov...

Das Handbuch gibt einen Überblick über die Themen Cybercrime und Cybersecurity bezogen auf die öffentliche Verwaltung. Dabei werden sowohl Hintergrundwissen dargestellt als auch Handlungsmöglichkeiten aufgezeigt. Das Handbuch gliedert sich inhaltlich in vier Teile. Im ersten Teil wird erläutert, welche Angriffsarten von "Cyberkriminalität" umfasst...

Aspects that impact OA publishing can be institutional, societal, or individual factors. The question of publishing OA can be seen as moving from the “if” to the “how”, which raises several further questions. How do institutional context and official policies impact authors? How do central dimensions of digital society, for example digital literacy...

It is estimated that during the period 2020–2025, about 30% of the employees at the Austrian Ministry of Defence will retire. This raises the question of how to encourage employees to share informal knowledge in order to successfully embrace organisational change in increasingly digitised environments with a view to retaining them long-term. Throug...

Digital transformation approaches outside the public sector are changing citizens' expectations of governments' ability to deliver high-value, real-time digital services. In response to the changing expectations and triggered by supranational agreements, governments are changing their mode of operation to improve public service delivery , be more e...

This book constitutes the proceedings of the 11th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2019, held in San Benedetto del Tronto, Italy, in September 2019, in conjunction with the 18th IFIP WG 8.5 IFIP International Conference on Electronic Government (EGOV 2019) and the International Conference for E-Democracy and O...

The eJournal of eDemocracy and Open Government (JeDEM) provides researchers and practitioners the opportunity to advance the practice and understanding of eDemocracy, eGovernment, eParticipation. The journal aims to bridge innovative, insightful and stimulating research, testing and findings with practice and the work conducted by governments, NPOs...

This book constitutes the proceedings of the 10th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2018, held in Krems, Austria, in September 2018. The 12 revised full papers presented in this book were carefully reviewed and selected from 29 submissions. The papers are clustered under the following topical sections: general...

Online participation is popular, and businesses and public institutions alike want online citizens and amateurs to actively participate as the internet leads to increased economic, social and cultural benefits (van Dijk and Deursen 2014; Tapscott et al. 2007). The internet and social media seem to allow anyone who is able to connect to the internet...

With Open Access (OA), Open Science (OS) and Open Data (OD), researchers profit by sharing, collaborating, and participating in broader research agendas. Open Access (OA) publishing plays a key role in academia, but universities and research organisations must adopt or develop their own OA strategy which may not always overlap with researchers’ per...

JeDEM, the Journal of E-democracy and Open Government (jedem.org), was first published in 2009 as an initiative of the Centre for E-Governance. It is an open access e-journal (that follows the green open access road) with a focus on topics such as e-democracy, e-participation, open government and open access. The journal follows the green open acce...

This summer issue of JeDEM presents the most recent “ongoing submissions” to the Journal of E-Democracy and Open Government. The authors have not submitted to a particular call for papers, but have responded to the journal’s open invitation to submit a paper to JeDEM’s main topics. The papers in this issue analyse current strengths and weaknesses i...

Sustainable research and innovation strongly depend on reliable data, which are easily accessible. Open Access publishing plays a key-role in this environment. Yet, journal subscription charges by publishers can be a hurdle, especially for smaller institutes, 3rd-world countries, and individual researchers, while conflict of interest prevent compan...

This issue comprises the best papers of the CeDEM 15 conference in May 2015 in Krems, Austria. In this issue of JeDEM, we are pleased to include the keynotes by Shauneen Furlong and Alon Peled held at the CeDEM15 Conference at Danube University Krems, research papers from CeDEM and a paper submitted to the JeDEM open submission system. Whilst the k...

The Conference for E-Democracy and Open Government (CeDEM) brings together experts from academia, public authorities, developers and practitioners. The CeDEM proceedings present the essence of academic and practical knowledge on e-democracy and open government. The peer-reviewed academic papers, the reflections, the workshops and the PhD summaries...

Editorial of vol. 6, issue 2. This issue comprises extended articles of CEDEM 14, Conference for eDemocracy and Open Government 2014.

Second issue of the international, peer-reviewed Open Access eJournal of eDemocracy and Open Government (JeDEM)

Abstract Little research focuses on lurking in the online environment or considers lurking as a valid and important form of online behavior. This may be due to the fact that there are a number of definitions, and most of them focus on a lack of participation or contribution or see it as a problematic behavior that needs to be changed. Such definiti...

The Conference for E-Democracy and Open Government (CeDEM) brings together experts from academia, public authorities, developers and practitioners. The CeDEM proceedings present the essence of academic and practical knowledge on e-democracy and open government. The peer-reviewed academic papers, the reflections, the workshops and the PhD summaries...

The national Austrian e-government curriculum aims to train government and public administration staff at all organisational levels, so the training plan needs to be developed on the basis of the national e-government aims and adapted according to the target groups, the contents and teaching modalities. This paper presents the implementation of the...

In Government 2.0, public value no longer needs to be provided by government alone but can be provided by any combination of public agencies, the private sector, civil society organizations or citizens. The ubiquitous presence of ICT, citizens’ digital literacy, and their potential willingness to participate online can efficiently enable collaborat...

With the student protest movement 'unibrennt' in 2009, Austria saw a new quality of online mobilisation. Beginning with the sit-in of the auditorium, the initiative provoked an extensive media echo in Austria and other European cities. In this paper we examine the preconditions of unibrennt, such as the political culture and individual motivation....

This chapter looks at e-petitioning as a successful application of e-participation from a psychological perspective. It notes that e-participation should not be viewed uncritically, as digital technologies cannot remedy all (political) problems: indeed, they can strengthen old ones and create new ones. Following a brief reviews of socio-economic an...

As one form of online political participation, the e-petitioning is seen as a response to a perceived decline in public trust of political institutions and the associated symptoms of political disengagement. This paper uses the psychological concepts of self-efficacy, prosocial behaviour and lurking and shows how they could be applied to e-particip...

This paper offers a description of the e-Government Strategy in Austria and its e-Government readiness, and looks at how two different user groups are experiencing e-Government in Austria. Studies conducted show that adolescent citizens are more optimistic and enthusiastic about the possibilities offered whilst the municipalities are more skeptical...

In Austria, two recent eParticipation projects focused on adolescent citizens. The first project, “mitmachen.at – move your future” was to provide initial experiences with an eParticipation tool. The second project, “Jugend2help”, applied the lessons learned from the “mitmachen.at” project to improve the Austrian public administration web portal fo...

The Austrian e-participation project ''mitmachen.at – move your future'', looked at young people involved in an online public discussion. Results from this case study show that there is interest in online deliberation and is a method of participation which is both accepted and will be used by young people. The participants expressed optimism: they...

The internet is able to support and encourage high levels of altruism such as volunteerism, providing assistance, emotional support. These are forms of prosocial behavior, and people sometimes behave more kindly to others on the net, perhaps more so than they would in similar real-life situations. In Government 2.0, public value no longer needs to...