Nina Tomaževič

University of Ljubljana · Faculty of Public Administration

Purpose: The purpose of the presented study was to develop a set of recommendations for decision-makers (policymakers and public managers) and public employees to enhance the effectiveness and efficiency of organisational elements in the adoption of artificial intelligence (AI) in public institutions. Design/methodology/approach: Utilising a system...

Trauma scientists have raised the alarm about the devastating consequences of the Ukraine war on mental health. We examined how higher education students—as indirect victims—coped with this conflict and how they emotionally reacted during 2022. We involved 2314 students from 16 countries through an online survey. A structural equation model indicat...

This study aimed to analyse the impact of digitalisation on good governance with respect to selected local public administrations during the COVID-19 lockdown in the spring of 2020. The overriding assumption made is that agile values mediate the relationship between digitalisation and good governance on this level of public administration. Data wer...

The outbreak of the COVID-19 pandemic has had a wide range of negative consequences for higher education students. We explored the generalizability of the control-value theory of achievement emotions for e-learning, focusing on their antecedents. We involved 17019 higher education students from 13 countries, who completed an online survey during th...

The COVID-19 pandemic has radically transformed the lives of people, including higher education students. Thus, the main aim of the chapter is to present the effects of the COVID-19 pandemic on academic work and life of public administration students in Slovenia compared with their counterparts from other fields of study. The analysis is based on 1...

The Covid-19 pandemic caused by the novel coronavirus SARS-CoV-2 has completely reshaped the lives of people around the world, including higher education students. Beyond serious health consequences for a proportion of those directly affected by the virus, the pandemic holds important implications for the life and work of higher education students,...

The COVID-19 pandemic has significantly reshaped administrative relations and put emphasis on the digital transformation of public administration that is urgently needed to support a sustainable recovery from the pandemic crisis and future sustainable development in the post-pandemic era. This paper presents a comparative study on the ways the firs...

The outbreak of the COVID-19 pandemic has dramatically shaped higher education and seen the distinct rise of e-learning as a compulsory element of the modern educational landscape. Accordingly, this study highlights the factors which have influenced how students perceive their academic performance during this emergency changeover to e-learning. The...

The COVID-19 pandemic has significantly reshaped administrative relations and put emphasis on the digital transformation of public administration that is urgently needed to support a sustainable recovery from the pandemic crisis and future sustainable development in the post-pandemic era. This paper presents a comparative study on the ways the firs...

The outbreak of the COVID-19 pandemic has dramatically shaped higher education and seen the distinct rise of e-learning as a compulsory element of the modern educational landscape. Accordingly, this study highlights the factors which have influenced how students perceive their academic performance during this emergency changeover to e-learning. The...

The outbreak of the COVID-19 pandemic has dramatically shaped higher education and seen the distinct rise of e-learning as a compulsory element of the modern educational landscape. Accordingly, this study highlights the factors which have influenced how students perceive their academic performance during this emergency changeover to e-learning. The...

The outbreak of the COVID-19 pandemic has dramatically shaped higher education and seen the distinct rise of e-learning as a compulsory element of the modern educational landscape. Accordingly, this study highlights the factors which have influenced how students perceive their academic performance during this emergency changeover to e-learning. The...

The outbreak of the COVID-19 pandemic has dramatically shaped higher education and seen the distinct rise of e-learning as a compulsory element of the modern educational landscape. Accordingly, this study highlights the factors which have influenced how students perceive their academic performance during this emergency changeover to e-learning. The...

The main goal of this research was to clarify which aspects of blended learning increase a student's knowledge level measured by the course final grade. The questionnaire-based survey was used for gathering students' attitudes towards some aspects of blended learning. A principal component analysis and hierarchical clustering of variables were appl...

Designing a public governance model suitable for a particular task often lacks an empirical basis for change and the criteria for evaluation. Hence, the paper analyses the case law following from the decisions of social work centres (SWC) in Slovenia in order to gain insight in the lawfulness of their work as a key component of the rule of law and...

This report analysis the Global student survey “Impacts of the COVID-19 pandemic on life of higher education students” in case of Croatia. The results of the survey provides depth insights into students’ fulfilment and perception of different aspects of their life during the biggest human crisis in last century. This research concentrates on the co...

The paper presents the most comprehensive and large-scale study to date on how students perceive the impacts of the first wave of COVID-19 crisis in early 2020 on various aspects of their lives on a global level. With a sample of 30,383 students from 62 countries, the study reveals that amid the worldwide lockdown and transition to online learning...

The paper presents the most comprehensive and large-scale study to date on how students perceive the impacts of the first wave of COVID-19 crisis in early 2020 on various aspects of their lives on a global level. With a sample of 30,383 students from 62 countries, the study reveals that amid the worldwide lockdown and transition to online learning...

Performed in a Slovenian higher education institution, the presented research was designed to help investigate which factors influence the ways a student perceives an e-course’s usefulness in a blended learning environment. The study is based on an online questionnaire completed by 539 students whose participation in the survey was voluntary. Using...

Over the past two decades, social responsibility (SR) has become a key principle of many private sector entities that aim for business excellence. Similarly, in the public sector, the latest public governance models (PGMs) are based on the selected public governance principles (e.g. consensus orientation, participation, equity and inclusiveness) di...

The purpose of the paper is to examine the relationship between perceived importance of occupational values, assessed work climate and selected demographic characteristics of Slovenian police employees, and their job satisfaction. A total of 1,848 police service employees completed a comprehensive online questionnaire. In order to formulate the fac...

The study has two objectives-first, to examine the dimensionality of police service employees' job satisfaction and their assessment of the enablers from the Common Assessment Framework, analyzing these facets at different organizational levels, and second, to identify the impact of selected facets of job satisfaction on trust in one's immediate le...

Purpose This paper aims to study the relationship between students’ activities in the e-classroom and grades for the final exam. The study was conducted at the Faculty of Administration, University of Ljubljana among first-year undergraduate students. In the e-classroom, students learn new content for individual self-study, and their knowledge is...

In the present study, the correlations between selected aspects of e-learning in the blended learning environment and the competencies students should acquire during their study are explored. The research was based on two different questionnaire-based surveys conducted among Faculty of Administration students. In the research 41 2nd year students o...

Good administration emphasises the service-mindedness of public administration and the restriction of authority. It has long been primarily understood as a legal doctrine. However, the notion of good administration has to be expanded with the concept of business excellence to incorporate specific managerial elements because satisfied civil servants...

Call for Papers: Education Research International: Special Issue on Performance and Quality Management Challenges in Higher Education

The paper has two purposes – first, to examine the importance of occupational values (those deriving from the specifics of the occupation and of the legal regulation) of particular groups of authoritative organisations’ public employees and, second, to find out how the perception of the importance of those values correlates with job satisfaction. T...

Purpose In higher education, a combination of traditional face-to-face learning and e-learning is becoming very popular. During their studies, students are enroled in several e-courses. They perceive various aspects of e-courses and show different responses when using teaching materials and learning in an e-course. The purpose of this paper is to m...

The use of information and communication technologies (ICT) and therefore e-learning is becoming an ever more frequently used teaching and learning technique at all levels of education. The purpose of the paper is to analyse how introduction of Moodle e-learning platform as part of the teaching process is related with students' performance, i.e., t...

The use of information and communication technologies (ICT) and therefore e-learning is becoming an ever more frequently used teaching and learning technique at all levels of education. The purpose of the paper is to analyse how introduction of Moodle e-learning platform as part of the teaching process is related with students' performance i.e., th...

Purpose In higher education, blended learning is already strongly established. The e-courses vary in their structure, assignments, prompt examinations, interaction between students and teachers, etc. Such aspects may influence the students’ perception of usefulness of blended learning. The purpose of this paper is to identify the factors which inf...

Good administration has evolved in administrative theory and practice differently but within the concept of good governance, incorporating efficient and democratic authority with simultaneous implementation of public interest and guaranteed rights of defence to parties in administrative matters. In view of the above, a theoretical analysis of good...

The aim of the article is to examine the relationship between the facets of job satisfaction and different results, i.e., the performance of law enforcement agencies in Slovenia. The data on job satisfaction were acquired through a job satisfaction survey and the data for the performance results from internal information system databases. Seventy-s...

Performance measurement is an increasingly important and ever more frequently monitored measure of excellence in public sector organisations. For this purpose, public sector organisations employ excellence models such as the European Foundation for Quality Management model, Common Assessment Framework (CAF), Business Scorecard, etc. With the suppor...

Good administration has evolved in administrative theory and practice differently but within the concept of good governance, incorporating efficient and democratic authority with simultaneous implementation of public interest and guaranteed rights of defence to parties in administrative matters. In view of the above, a theoretical analysis of good...

The aim of the article is to examine the relationship between the facets of job satisfaction and different results, i.e., the performance of law enforcement agencies in Slovenia. The data on job satisfaction were acquired through a job satisfaction survey and the data for the performance results from internal information system databases. Seventy-s...

The use of e-learning techniques in higher education is becoming ever more frequent. In some institutions, e-learning has completely replaced the traditional teaching methods, while in others it supplements classical courses. The paper presents a study conducted in a member institution of the University of Ljubljana that provides public administrat...

The paper presents a survey, which was carried out at one of the member of the University of Ljubljana, providing public administration programmes. The purpose of the survey was analysed how introduction of the blended learning, supported by the LMS system Moodle, is related with students' performance. The same relationship was examined among diffe...

The purpose of the paper is to develop an integrated performance management model as an important pillar of excellence in public administration. The model is based on organisation theory where an organisation is a set of dynamic relationships between people assuring the existence, development, and specific characteristics of the social unit (e.g. e...

The question of work-family balance (WFB) is an area where increasing attention is being paid nowadays since it relates to the health, satisfaction, personal development of employees, to the care for their children, youths and elder family members. The purpose of the paper is to explore the connection between the voluntary job change and the potent...

Impact of legal regulation of organization of universities on their autonomy Comparative analysis of legal regulation of universities in republic Slovenia and selected European countries Abstract Universities represent an important factor in the development of society. Their autonomy is of key importance in this regard, and accordingly appears in...

Universities represent an important factor in the development of society. Their autonomy is of key importance in this regard, and accordingly appears in numerous documents published by international and European institutions as one of the top priorities in the quest to achieve a ‚knowledge society'. The European University Association, for example,...

Finding the right balance between the different spheres of life of an individual, especially in the case of balancing work and family, requires a variety of measures and good cooperation from all stakeholders–employees, employers, trade unions, local communities and the state. A work-family balance (WFB) has a number of positive consequences, while...

An increasing number of public administration organisations are already aware of the fact that excellence is not only the domain of private sector organisations. They are looking for up-to-date management tools with which they would like to continuously improve operations and increase stakeholder satisfaction. This confirms the belief that approach...

Pričakovanja udeležencev v poslovanju organizacij slovenske javne uprave so zaradi sprememb v ožjem (država, regija) in širšem okolju (EU, svet) vse večja. Navedeno dejstvo organizacije javne uprave sili in spodbuja k uvedbi, uporabi in nadgradnji sodobnih konceptov menedžmenta z namenom izboljšanja učinkovitosti in uspešnosti poslovanja, inovativn...

Rezultati uspešne uvedbe sodobnih konceptov menedžementa v poslovnih okoljih ter potreba po posodobitvi delovanja javnega sektorja so v razvitih državah pospešili uporabo novih pristopov k izboljševanju učinkovitosti javnega sektorja. Eden izmed njih je koncept ravnanja odnosov s strankami (CRM–Customer Relationship Management). Prispevek obravnava...

Background: The question of work-life balance (WLB) is an area where increasing attention is being paid nowadays. States, organisations and employees all have responsibility and a role to play in WLB. This article presents the important areas of the WLB by key players in this field. Purpose: The purpose of the research was to compare and analyse th...

In recent decades, public sector organisations in Slovenia and across the European Union have been placing ever-more emphasis on the quality and excellence of their operations. For this purpose, they use different management tools and/or excellence models such as the European Foundation for Quality Management model, CAF (Common Assessment Framework...

Purpose – The paper has two purposes – first, to examine the dimensionality of employee satisfaction and, second, to identify the impact of the groups of factors on employee satisfaction. Design/methodology/approach – The measurement of satisfaction of all employees in the Slovenian Police based on the comprehensive on-line questionnaire. Factor a...