Nina Poloski Vokic

University of Zagreb · Faculty of Economics and Business (EF)

The paper explores the relationship between the structured onboarding process and the resulting employee engagement, as most onboarding studies focus on other onboarding outcomes. The proposed hypothesis was: “A structured onboarding process is positively related to employee engagement.”, while the research question was: ‘Is a structured onboarding...

People's happiness has become a first-class political question, which urges both governments and organisations to create policies and practices aimed at improving people's happiness, one of which includes human resource management (HRM) practices. As studies exploring the association between country level HRM practices and national happiness on the...

Background: According to the contemporary HRM theory, strategic human resource management (SHRM) orientation, as a company's philosophy of aligning human resource management (HRM) policies and practices with an organizational strategy for maximizing organizational results, is considered the highest level of a company's HRM development. At the same...

Strategic human resource management orientation (SHRM), as the company’s philosophy of aligning human resource management (HRM) policies and practices with an organizational strategy for maximizing organizational results, is considered the highest level of the company’s HRM development according to the contemporary HRM theory. At the same time, one...

Purpose Although internal communication is perceived as one of the crucial elements for favorable internal evaluation of an employer brand (EB), the importance of internal communication for EB advocacy has been insufficiently theoretically problematized and related empirical evidence is almost non-existent. In this paper, the relationship between e...

While research on managing labour relations in multinational companies (MNCs) has made great strides in recent years, large-scale quantitative comparisons of these companies’ behaviour and the extent to which this behaviour is shaped by country-of-origin and country-of-operations institutional effects are still in short supply. In this article we a...

The paper explores the potency of managerial work redesign (MWR) for raising employees’ creative performance, based on the job crafting theory that emphasizes changes in task, relational and cognitive task boundaries for adapting a job locally during the work process. Grounded in the interactionist approach, the joint effect of three job redesign t...

The concept of working students meeting triple demands of their work, studies and private life has not been sufficiently described or empirically supported in the literature, although combining work and study is not only a necessity for many students, but a common phenomenon among them. As well, studies so far focused on the dyads of work-nonwork r...

Purpose The study examines the psychometric properties of internal communication satisfaction questionnaire (ICSQ), an instrument originally developed in Croatian. A need for a contemporary instrument validated among a non-English-speaking population of employees who use English as their second language motivated the authors to translate the scale....

Rad empirijski istražuje obilježja i dimenzije koje poslodavce čine poželjnijima za najmlađu generaciju visokoobrazovanih ekonomista u Hrvatskoj, s obzirom na manjak istraživanja u ovom području. Također, istraženo je u kojoj je mjeri smisleno segmentirati signale koje poslodavci odašilju na tržište rada kako bi privukli pripadnike najmlađe generac...

Purpose Although multiple research studies disclosed that internal communication is effective in building trust within organizations, the link between employees' satisfaction with internal communication and their trust in their employers has not been explored. The paper explores the interrelationship between eight facets of internal communication s...

Purpose The study explored the relationship between the two concepts—internal communication satisfaction (ICS) and life satisfaction. Additionally, the study analyzed the link between eight internal communication dimensions (satisfaction with feedback, satisfaction with communication with immediate superior, satisfaction with horizontal communicati...

Active teaching methods are emphasized as an important part of an effective teaching process for Generation Y students. Still, some individual characteristics, such as creativity and learning style, need to be considered as they can affect outcomes of the learning process. Empirical research on the students’ preferences for various active and passi...

This chapter defines five groups of inclusion initiatives for women, that is, society-, state-, organisational-, household- and individual-level initiatives. Society-level initiatives involve women’s platforms and events. State-level initiatives encompass various legislation, infrastructure and awareness-raising activities, such as antidiscriminati...

This chapter discusses four specific areas of gender segregation—segregation in politics, segregation in entrepreneurship, segregation in STEM and segregation in communist and post-communist economies. While in the first three areas, although significant improvements are evident, we continue to encounter lower participation and engagement by women...

The book concludes that essentialist, educational, employment, occupational, hierarchical and pay gender segregation are still apparent in the twenty-first century. However, the circumstances are noticeably better for highly educated women. Not only previous findings, but also the macro- and micro-empirical data presented in the book, imply that hi...

This chapter concentrates on the macro-level analysis of the position of highly educated women in the labour market of the EU-28, using aggregate indicators calculated from different existing secondary databases. The variables analysed include enrolment and graduation by educational level and field of study, demand and supply with respect to employ...

In this chapter, the results of primary research conducted on a sample of highly educated women from different educational areas, occupational groups, industries and countries, and with diverse demographic characteristics, are presented. The results show that, for highly educated women, the major issues in career development are related to difficul...

The chapter discusses six main areas of gender segregation—essentialist segregation, educational segregation, employment segregation, occupational segregation, hierarchical segregation and pay segregation. Various types of gender segregation coexist and are highly correlated, exhibiting the spillover effect. Therefore, this chapter details numerous...

This chapter discusses three groups of barriers that women are faced with when looking for employment, undergoing training and development and competing for horizontal or vertical promotions. The discussion outlines the social, organisational and personal obstacles to women’s career development. Apart from the traditional view of women’s roles in s...

This chapter summarises previous findings about the essentialist, educational, employment, occupational, hierarchical and pay segregation of highly educated women. Compared to less-educated women, highly educated women are certainly in a much better position, but although they improved their position in relation to highly educated men, they still h...

“My message to all women and girls is – have faith and believe in yourselves – in your value, your strength, your knowledge and your capabilities. I thank the authors for this women’s empowerment book, and recommend it to everyone who is interested in learning more about gender equality and women’s rights.” —Kolinda Grabar-Kitarović, President of...

Purpose-Academic knowledge work often presumes collaboration among interdependent individuals. However, this work also involves competitive pressures to perform and even outperform others. While knowledge hiding has not yet been extensively examined in the academic environment, this study aims to deepen the understanding of the personal (individual...

Purpose-Academic knowledge work often presumes collaboration among interdependent individuals. However, this work also involves competitive pressures to perform and even outperform others. While knowledge hiding has not yet been extensively examined in the academic environment, this study aims to deepen the understanding of the personal (individual...

The paper explores recent change dynamics of human resource management (HRM) practices by examining underlying reasons why these changes have occurred within large-sized Croatian organizations. In Study 1, for hypotheses development purposes, we applied the expert survey method to assess how HR practitioners perceive the role of contextual factors...

Employees are the key to the success of any profit and non-profit organizations, and because of that, it was essential to develop an instrument for the measurement of job satisfaction of employees at the University of Zagreb. The quality of teachers is an important dimension of satisfaction with higher education among students. Without professional...

The starting point of the paper is that highly educated women suffer less inequality in the workplace. To test it, both secondary and primary researches were conducted. Secondary data refer to the field of education, participation in knowledge-intensive activities, hierarchical status, and pay gap of highly educated women compared to men in selecte...

The question of this paper is whether there is an ex-Yugoslavia HRM model drawing upon Western imported features fused with ethno open-socialistic and self-management elements? In the empirical part Cranet data for 341 companies from Croatia, Slovenia and Serbia are analysed. Main characteristics of HRM systems in ex-Yugoslavia are: the HRM strateg...

In the theoretical part of the paper, we: (1) differentiate between country of origin (home country) and country of operation (host country) influence on the way both labour and labour relations are managed within MNCs, (2) explain the dynamics of the four LR indicators in MNCs, and (3) present four LR models and their characteristics in terms of d...

Engagement is becoming one of the more popular concepts in various social sciences including psychology, organizational behavior, human resource management, and of course public relations. Even though engagement is applied in several areas of public relations, it is most commonly explored in connection to internal communication. The purpose of this...

Contemporary work-related literature is filled with an ongoing debate alongside the similarities, differences and overlaps of the crossgenerational workforce, resulting with a lack of consensus among experts about generation specifics and their impact on the work environment. To aid with a serious shortage of empirical studies on generational HRM p...

The starting point of the paper is that highly educated women suffer less inequality in the workplace. To test it, both secondary and primary researches were conducted. Secondary data refer to the field of education, participation in knowledge-intensive activities, hierarchical status, and pay gap of highly educated women compared to men in selecte...

Purpose – The purpose of this paper is to uncover the nature of job characteristics related to different generational cohorts (Baby-boomers, Generation X and Generation Y). Significant differences between four task and four social job characteristics across generational cohorts have been revealed. Design/methodology/approach – The empirical resear...

Volunteering is the activity of people who freely give their time in order to bring new contents and values into the lives of others, without expecting any fnancial gain in return, i.e. without being paid. The question arises what motivates individuals to being, but also persevere in volunteer work, and particularly what determines the motivation o...

The aim of the study was to determine (1) the extent of Croatian managers’ global orientation, and (2) the extent of their possession of global competencies essential for the success in the global business environment. Respondents in the study where subordinates who assessed the "globalness" of their top managers, and the research instrument used f...

Workplaces benefit if workers have good relationships. In other words, in years when people are said to be the only true competitive advantage, it is evident that interpersonal relations in organizations and processes of nourishing them have become essential for the organizational success. The purpose of this article was to concisely explain the im...

The chapter explores the role and significance of HRM in contemporary organizations in terms of its contribution to the organizational competitiveness, with the intention of illuminating whether HRM could be a source of sustainable competitive advantage. The theoretical part of the paper presents a HRM contribution continuum: (1) HRM as merely a go...

The paper deals with the controlling of human resource management (HRM) system. In the theoretical part of the paper the controlling of HR system is elaborated, through its definition, activities, process and methods used (HRM SWOT analysis, evaluation of individual HR activities, aggregate evaluation of the HR system, HR evaluation using accountin...

In today's environment of global economic crisis, companies must deal with one of the biggest challenges in managing human resources if they want to maintain a competitive advantage in the marketplace, and that is talent management. Paper explains concepts of talent and talent management, basic practices of talent management, and managing talent in...

Starenje stanovnistva jedan je od demografskih procesa koji obilježava suvremeno drustvo, zbog cega je potrebno, kako na razini nacija tako i organizacija, prepoznati važnost upravljanja zaposlenicima starije životne dobi, dakle važnost skrbi o njima i osnaživanja njihovog doprinosa stvaranju dodatne vrijednosti. U radu je problematici upravljanja...

Article systematizes reasons that caused the role of unions in contemporary society to be more and more marginalized and undefined, as well as strategies and tactics which are on union disposal to struggle with external and internal factors that negatively influence union density rate and therefore indirectly their impact in the society. Reasons of...

The objective of the paper, except determining the dominant conflict handling style in Croatian organizational setting, was to explore individual characteristics affecting the choice of conflict resolution style of Croatian employees. Therefore, the variables of gender, age, level of education achieved, field of work, hierarchical level, marital st...

Article systematizes reasons that caused the role of unions in contemporary society to be more and more marginalized and undefined, as well as strategies and tactics which are on union disposal to struggle with external and internal factors that negatively infl uence union density rate and therefore indirectly their impact in the society. Reasons o...

The paper analyses the triad of internal marketing (IM), internal communications (IC) and human resource management (HRM) parallely, which was not the prior interest of academics (so far only the dyads of those concepts were analyzed). The scopes, overlaps and differences between the three concepts are analyzed. By combining three before mentioned...

The paper describes the development of an instrument – Orga-nizational communication satisfaction questionnaire (UPZIK). The development of the questionnaire went through two stages. The first stage included the development of the original questionnaire with 107 items, administered to 259 respondents. Based on the results of a factor analysis, the...

The paper describes the development of an instrument - Orga-nizational communication satisfaction questionnaire (UPZIK). The development of the questionnaire went through two stages. The first stage included the development of the original questionnaire with 107 items, administered to 259 respondents. Based on the results of a factor analysis, the...

The paper promotes people-focused, in other words humanistic knowledge management perspective. In the theoretical part of the paper humanistic knowledge management perspective is being elaborated. In the empirical part of the paper the status of knowledge management holders as knowledge management factor is assessed. Precisely, the quality of five...

The study dealt with the work motivation of highly-educated Croatian employees, specifically those at the fore of their companies in terms of expertise amid this “Age of Knowledge,” in order to provide recommendations for management on how to improve their levels of motivation, and give direction to HR experts on which motivation policies and pract...

This paper evaluates the quality of human resource management (HRM) in Croatia because excellent human resource (HR) policies, programs and activities enable enterprises to maximize their workforce productivity. The research was conducted in enterprises with more than 200 employees. The value of HRM was assessed using the HR audit approach. Fifty-f...

Na temelju anketnog upitnika za samo-evaluaciju aktivnosti upravljanja i aktivnosti gubljenja vremena, na uzorku od 151 menadžera, istraživano je upravljanje vremenom hrvatskih menadžera te utjecaj dvije individualne karakteristike (spola i hijerarhijske razine) na njihovu uspješnost pri tome. Istraživanje je pokazalo da: (1) su hrvatski menadžeri...

BY means of self-assessment questionnaire for the evaluation of the management and time wasting activities, and upon the sample of 151 managers, Croatian managers time managment skills and the relationship between those skills and two managers' individual characteristics (gender and hierarchical level) were explored. Research revealed that: (1) Cro...

The aim of the study was to determine (1) the extent of Croatian managers' global orientation, and (2) the extent of their possession of global competencies essential for the success in the global business environment. Respondents in the study where subordinates who assessed the "globalness" of their top managers, and the research instrument used f...

Traditional sources of competitiveness, such as production capacities, financial resources, raw materials, distribution channels etc., are considered necessary, but no longer sufficient for organizational success. Human resources, their knowledge, skills and competencies as well as synergy among them, become the most valuable asset, the new source...

Apart from elaborating the concept of occupational stress (through it’s definition, sources, consequences, ways of dealing with it, and it’s relationship with individual differences), the research had two objectives: (1) to measure occupational stress levels among different categories of employees working in Croatian enterprises, and (2) to study a...

Successful companies attach great importance to human resource management and internal communications, because they are aware of the value of those activities and of strategic advantage they can bring to the organization. They should also realize that it is necessary to live internal marketing philosophy, if they stream to offer quality products an...

Iako iznimno važna karika u lancu ostvarivanja poslovnih rezultata suvremenih organizacija, MLJP je u dosadašnjoj hrvatskoj praksi bio nedovoljno rasprostranjena i razvijena funkcija i menadžerska aktivnost. Stoga je svrha ovog rada bila istražiti je li se praksa MLJP-a u Hrvatskoj u posljednjih pet godina poboljšala te kakova je ona u usporedbi s...

The purpose of this article was to comprehensively analyze training and development (T&D) practice in Croatian organizations, because the subject till now has received little attention. In order to evaluate the status of training and development in Croatia, 112 organizations were surveyed by means of a questionnaire. The questionnaire resulted in 6...

This is the first in a series of papers to discuss the concept of organisational communication audit in its empirical appearances in the core organisational communication discipline and related communication disciplines, like communication management, corporate communication and public relations. The final goal is to make an overview of more than t...

The objective of the paper, except determining the dominant conflict handling style in Croatian organizational setting, was to explore individual characteristics affecting the choice of conflict resolution style of Croatian employees. Therefore, the variables of gender, age, level of education achieved, field of work, hierarchical level, marital st...

Human resource benchmarking has become increasingly important as organizations strive for better performance. Observing, adapting and reapplying best HR practices from others became the essential management tool. The article defines HR benchmarks appropriate and significant for the Croatian business environment, which were predominantly compensatio...

As human resource management is the prerequisite for gaining competitive advantages through people and because it is signifi cantly correlated with the organizational success, the purpose of this paper was to explore the importance and status of HRM in big Croatian companies. Two hypotheses were set: (1) that HRM in Croatian companies is not develo...

There were two main purposes of this article. Firstly, it was to define the characteristics of the feminine, modern leadership style as an opposite to the masculine, traditional leadership style. Secondly, it was to determine who are the primary holders of the feminine leadership style in Croatian enterprises. The result of the desk research are fo...

Apart from elaborating the concept of occupational stress, the research had two objectives: (1) to measure occupational stress levels among different categories of employees working in Croatian enterprises, and (2) to study and analyze stress in Croatia in relation to individual differences. The greatest level of stress is perceived by respondents...

The purpose of this article was to comprehensively analyze training and development (T&D) practice in Croatian organizations, because the subject till now has received little attention. In order to evaluate the status of training and development in Croatia, 112 organizations were surveyed by means of a questionnaire. The questionnaire resulted in 6...